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Corporate Social Responsibility in the Health Sector: CSR and COVID-19 in Global Health Service Institutions PDF

386 Pages·2023·9.704 MB·English
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CSR, Sustainability, Ethics & Governance Series Editors: Samuel O. Idowu · René Schmidpeter Samuel O. Idowu Mary T. Idowu Abigail O. Idowu   Editors Corporate Social Responsibility in the Health Sector CSR and COVID-19 in Global Health Service Institutions CSR, Sustainability, Ethics & Governance SeriesEditors SamuelO.Idowu,LondonMetropolitanUniversity,London,UK RenéSchmidpeter,M3TRIXInstituteofSustainableBusiness,Cologne,Germany Inrecentyearsthediscussionconcerningtherelationbetweenbusinessandsociety has made immense strides. This has in turn led to a broad academic and practical discussion on innovative management concepts, such as Corporate Social Respon- sibility,CorporateGovernanceandSustainabilityManagement.Thisseriesoffersa comprehensive overview of the latest theoretical and empirical research and pro- vides sound concepts for sustainable business strategies. In order to do so, it combines the insights of leading researchers and thinkers in the fields of manage- menttheoryandthesocialsciences–andfromallovertheworld,thuscontributing totheinterdisciplinaryandinterculturaldiscussionontheroleofbusinessinsociety. Theunderlyingintentionofthisseriesistohelpsolvetheworld’smostchallenging problems by developing new management concepts that create value for business andsocietyalike.Inordertosupportthosemanagers,researchersandstudentswho are pursuing sustainable business approaches for our common future, the series offersthemaccesstocutting-edgemanagementapproaches. CSR,Sustainability,Ethics&GovernanceisacceptedbytheNorwegianRegister for Scientific Journals, Series and Publishers, maintained and operated by the NorwegianSocialScienceDataServices(NSD) (cid:129) (cid:129) Samuel O. Idowu Mary T. Idowu Abigail O. Idowu Editors Corporate Social Responsibility in the Health Sector CSR and COVID-19 in Global Health Service Institutions Editors SamuelO.Idowu MaryT.Idowu GuildhallSchoolofBusinessandLaw Godstone,Surrey,UK LondonMetropolitanUniversity London,UK AbigailO.Idowu London,UK ISSN2196-7075 ISSN2196-7083 (electronic) CSR,Sustainability,Ethics&Governance ISBN978-3-031-23260-2 ISBN978-3-031-23261-9 (eBook) https://doi.org/10.1007/978-3-031-23261-9 ©TheEditor(s)(ifapplicable)andTheAuthor(s),underexclusivelicensetoSpringerNatureSwitzerland AG2023 Thisworkissubjecttocopyright.AllrightsaresolelyandexclusivelylicensedbythePublisher,whether thewholeorpartofthematerialisconcerned,specificallytherightsoftranslation,reprinting,reuseof illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similarordissimilarmethodologynowknownorhereafterdeveloped. Theuseofgeneraldescriptivenames,registerednames,trademarks,servicemarks,etc.inthispublication doesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfromtherelevant protectivelawsandregulationsandthereforefreeforgeneraluse. The publisher, the authors, and the editorsare safeto assume that the adviceand informationin this bookarebelievedtobetrueandaccurateatthedateofpublication.Neitherthepublishernortheauthorsor theeditorsgiveawarranty,expressedorimplied,withrespecttothematerialcontainedhereinorforany errorsoromissionsthatmayhavebeenmade.Thepublisherremainsneutralwithregardtojurisdictional claimsinpublishedmapsandinstitutionalaffiliations. ThisSpringerimprintispublishedbytheregisteredcompanySpringerNatureSwitzerlandAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland DedicatedtoAllThoseWhoPassedOnDueto COVID-19 Pandemic Globally Foreword COVID-19causedamyriadofchanges—bothgoodandbad.Itcaused6.53million deaths globally, caused the world’s collective gross domestic product to fall by (at least) 3.4%, and has led to increased poverty among the most vulnerable populations and increased obesity and suicidal depression among the young. On the other hand, it also caused improved delivery of educational, health, legal, financial, and other services by digital means, and, by allowing some workers to work from home, has likely resulted in improved work–life balance and family cohesiveness in the most developed countries—though that may be offset by a decrease in work ethic as some first-world workers have become too accustomed togovernment-providedfundsandhaveeitherwithdrawnfromworkorare“quietly quitting”. In2021,myinternationalCSRinstitutesuddenlyhadtofindanewmeetingplace foritsannualconferencebecauseofCOVID.Myinstitution,theSouthernUniversity Law Center, offered the use of its facilities, and I designed and directed the conference, historically one of the largest such global CSR conferences. Realising thatCOVID-19hadmadetraveldifficultandtravelfundsunavailableformany,Iran theconferenceonahybridbasis:bothinpersonandviasynchronousvideomeans. Thankstotop-of-the-linedigitalequipmentandsupportstaff,ahappyconsequence wasthewillingnessandabilityofCSRexpertsfromallovertheglobetoattendand share their research, even though such attendance was of necessity at an awkward timeofdayforsome.Thoughsmallerthanpre-COVID,westillhadanabundanceof real-time,globalidea-sharingfromexpertsfromaroundtheworldandfromwidely disparatefields,somethingthatwouldhavebeenunlikelypriortoCOVID. CSR in the Health Sector provides a similar global experience in printed form. Written by experts from around the globe, it explores how COVID-19 affected relationshipsamonghealth-careproviders,government,andcorporationsinawide varietyofdifferentcountriesandfromawidevarietyofperspectives.Contributing scholars include accountants, public health experts, information technology pro- fessionals and engineers, ergonomics, debt management, community wealth build- ing,andhousingservicesexperts,unionorganisers,socialandpolicytheorists,town vii viii Foreword planners,legalscholars,philosophers,ethicists,businessmanagementexperts,med- icaldoctors,andhealthadministrators.Countriesrepresentedincludefourcontinents (Europe,Africa,Asia,andSouthAmerica)andrangefromthemostdeveloped(the UK,Turkey)tooneofthepoorestintheWesternHemisphere(Bolivia). Theresultisawealthofinformationfromawonderfulbreadthofperspectiveson the timeliest sustainability topic coming out of COVID-19: how to better handle pandemicstoprotecthealthaswellaspreserveeconomicvitality.CSRintheHealth Sectorprovidesresearcherswithseveralsuccessfulandunsuccessfulapproachesto dealingwithsuchemergencieswhichcanbeusedtodevelopbestpractices,allowing researcherstolearnfromwhathasbeenaverypainfulglobalexperience.Acommon theme: COVID’s most likely promising side effect was the innumerable and inno- vativealliancesamonggovernments,corporations,andhealth-careproviders.Those improvementsshouldbebuiltupontoprovidesustainableimprovementsaroundthe globe. LawEmerita,SouthernU.LawCenter, NadiaE.NedzelJ.D.,LL.M. BatonRouge,LA,USA Preface The pandemic that besieged our world in late 2019—the Corona virus 2019 com- monlyreferredtoasCOVID-19—hasseriouslyaffectedallcountriesoftheworldin amannernotseenforabout100years.Thepandemichasreshapedourworldinan unimaginable way. More than two million global citizens have lost their lives because of the pandemic; hospitals and other health service institutions that cater forpeoplewerebroughttoapointofnoreturn.Privatehospitalsinsomepartsofthe worldwereturningprospectivepatientsawaybecausetherewerenobedsforthemor health personnel to look after these prospective patients. It was an unforgettable experiencethatwillberememberedforcenturiestocome.Howhavehealthservice institutions, governments, corporate entities, individual citizens, and society in general copedor arestill coping with thepandemic?Thisbook intends toincrease our readers’ understanding of how things have shaped up or still shaping up in thisarea. Thepandemichastransformedgloballivesindifferentareas.Wearenowableto do many things through the Internet. Meetings—local, nation, and international— are now held freely using different software, lectures are held remotely by institu- tions to students based in different parts of the world, medical practitioners meet theirpatientsremotelyandprescribemedication,conferencesareheldremotelywith attendeestakingpartintheseconferenceswithoutsteppingoutoftheirhomes,and manyothergreatthingsglobalcommunitiesaredoinginnovativelyasaresultofthe unwantedpandemic.AfewgoodthingshavecomeoutoftheevilCOVID-19! London,UK SamuelO.Idowu,PhD Godstone,Surrey,UK MaryT.Idowu London,UK AbigailO.Idowu October2022 ix Acknowledgements Wewishtoexpressourgratitudetoallthosefantasticcontributorswhohavehelped usinthisgreatbook.Itisevidentthatwithouttheirhardwork,itwouldhavebeen impossibleforustohavethisendproduct.Theleadeditorexpresseshisgratitudeto allthesegreatindividualswhohavecontributedtothesuccessofthisbook,whichis somethinghecherishesimmenselyastwoofhisdaughtersareontheeditorialteam ofthebook.Thethreeeditorsaregratefultothoseofyouwhohavestoodbythem with their impressive chapters in this book. Many of them despite their busy schedules felt obliged to help them in putting together this very fine informative addition totheliteratureon how global healthservicesinstitutions havecoped and arestillcopingwithCOVID-19.WearealsogratefultoProfessorNadiaNwdzelfor hergreatForewordtothebook.Thankyouall. WewouldliketothankourpublishingteamatSpringerheadedbytheExecutive Editor, Christian Rauscher; Barbara Bethke; and other members of the publishing teamwhohavesupportedthisprojectandallmyotherprojects. We have dedicated the book to all those who sadly passed on as a result of the COVID-19pandemicwhichbesiegedtheworldinNovember2019. Finally,weapologiseforanyerrorsoromissionsthatmayappearanywhereinthe book;pleasebeassuredthatnoharmwasintendedtoanybody. xi

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