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Corporate fraud handbook : prevention and detection PDF

423 Pages·2017·5.323 MB·English
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TrimSize:7inx10in (cid:2) Jo_Wells351986 ffirs.tex V1-03/22/2017 12:29pm Pagei Corporate Fraud Handbook (cid:2) (cid:2) (cid:2) TrimSize:7inx10in (cid:2) Jo_Wells351986 ffirs.tex V1-03/22/2017 12:29pm Pageiii Corporate Fraud Handbook Prevention and Detection FifthEdition Dr. Joseph T. Wells (cid:2) (cid:2) (cid:2) TrimSize:7inx10in (cid:2) Jo_Wells351986 ffirs.tex V1-03/22/2017 12:29pm Pageiv Copyright©2017byAssociationofCertifiedFraudExaminers.Allrightsreserved. PublishedbyJohnWiley&Sons,Inc.,Hoboken,NewJersey. Fourtheditionpublishedin2013byJohnWiley&Sons,Inc. Thirdeditionpublishedin2011byJohnWiley&Sons,Inc. Secondeditionpublishedin2007byJohnWiley&Sons,Inc. Firsteditionpublishedin2004byJohnWiley&Sons,Inc. PublishedsimultaneouslyinCanada. Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,ortransmittedinanyformorby anymeans,electronic,mechanical,photocopying,recording,scanning,orotherwise,exceptaspermitted underSection107or108ofthe1976UnitedStatesCopyrightAct,withouteitherthepriorwritten permissionofthePublisher,orauthorizationthroughpaymentoftheappropriateper-copyfeetothe CopyrightClearanceCenter,Inc.,222RosewoodDrive,Danvers,MA01923,(978)750-8400,fax(978) 646-8600,orontheWebatwww.copyright.com.RequeststothePublisherforpermissionshouldbe addressedtothePermissionsDepartment,JohnWiley&Sons,Inc.,111RiverStreet,Hoboken,NJ07030, (201)748-6011,fax(201)748-6008,oronlineathttp://www.wiley.com/go/permissions. (cid:2) (cid:2) LimitofLiability/DisclaimerofWarranty:Whilethepublisherandauthorhaveusedtheirbesteffortsin preparingthisbook,theymakenorepresentationsorwarrantieswithrespecttotheaccuracyorcompleteness ofthecontentsofthisbookandspecificallydisclaimanyimpliedwarrantiesofmerchantabilityorfitnessfor aparticularpurpose.Nowarrantymaybecreatedorextendedbysalesrepresentativesorwrittensales materials.Theadviceandstrategiescontainedhereinmaynotbesuitableforyoursituation.Youshould consultwithaprofessionalwhereappropriate.Neitherthepublishernorauthorshallbeliableforanylossof profitoranyothercommercialdamages,includingbutnotlimitedtospecial,incidental,consequential,or otherdamages. Forgeneralinformationonourotherproductsandservicesorfortechnicalsupport,pleasecontactour CustomerCareDepartmentwithintheUnitedStatesat(800)762-2974,outsidetheUnitedStatesat(317) 572-3993orfax(317)572-4002. Wileypublishesinavarietyofprintandelectronicformatsandbyprint-on-demand.Somematerialincluded withstandardprintversionsofthisbookmaynotbeincludedine-booksorinprint-on-demand.Ifthisbook referstomediasuchasaCDorDVDthatisnotincludedintheversionyoupurchased,youmaydownload thismaterialathttp://booksupport.wiley.com.FormoreinformationaboutWileyproducts,visit www.wiley.com. LibraryofCongressCataloging-in-PublicationDataisAvailable: ISBN9781119351986(Hardcover) ISBN9781119351931(ePDF) ISBN9781119351955(ePub) CoverDesign:Wiley CoverImage:©no_limit_pictures/GettyImages PrintedintheUnitedStatesofAmerica 10 9 8 7 6 5 4 3 2 1 (cid:2) TrimSize:7inx10in (cid:2) Jo_Wells351986 ffirs.tex V1-03/22/2017 12:29pm Pagev To my loving wife, Judy Gregor Wells (cid:2) (cid:2) (cid:2) TrimSize:7inx10in (cid:2) Jo_Wells351986 ftoc.tex V1-03/13/2017 9:35pm Pagevii Contents Preface xi AbouttheACFE xv 1 INTRODUCTION 1 DefiningOccupationalFraudandAbuse 2 ResearchinOccupationalFraudandAbuse 6 2016ReporttotheNationsonOccupationalFraudandAbuse 26 Notes 40 (cid:2) (cid:2) PARTI ASSETMISAPPROPRIATIONS 43 2 INTRODUCTIONTOASSETMISAPPROPRIATIONS 45 Overview 46 DefinitionofAssets 46 HowAssetMisappropriationsAffectBooksofAccount 47 Notes 56 3 SKIMMING 57 Overview 61 SkimmingDatafromtheACFE2015GlobalFraudSurvey 62 UnrecordedSales 63 UnderstatedSalesandReceivables 68 TheftofChecksThroughtheMail 70 Short-TermSkimming 75 ConvertingStolenChecks 76 ConcealingtheFraud 79 Detection 84 Prevention 85 Notes 87 vii (cid:2) TrimSize:7inx10in (cid:2) Jo_Wells351986 ftoc.tex V1-03/13/2017 9:35pm Pageviii Contents 4 CASHLARCENY 88 Overview 91 CashLarcenyDatafromtheACFE2015GlobalFraudSurvey 92 IncomingCash 93 CashLarcenyfromtheDeposit 98 MiscellaneousLarcenySchemes 102 Detection 103 Prevention 105 Note 106 5 CHECKTAMPERING 107 Overview 110 CheckTamperingDatafromtheACFE2015GlobalFraudSurvey 111 ForgedMakerSchemes 111 InterceptedChecks 118 ForgedEndorsementSchemes 118 AlteredPayeeSchemes 122 ConcealedCheckSchemes 125 AuthorizedMakerSchemes 127 Concealment 130 Detection 137 Prevention 139 (cid:2) ElectronicPaymentTampering 141 (cid:2) Notes 143 6 REGISTERDISBURSEMENTSCHEMES 144 Overview 145 RegisterDisbursementDatafromtheACFE2015GlobalFraudSurvey 148 FalseRefunds 148 FalseVoids 155 ConcealingRegisterDisbursements 157 Detection 158 Prevention 159 Note 159 7 BILLINGSCHEMES 160 Overview 164 BillingSchemeDatafromtheACFE2015GlobalFraudSurvey 165 ShellCompanySchemes 166 Non-AccompliceVendorSchemes 171 PersonalPurchaseswithCompanyFunds 176 Detection 182 Prevention 184 Note 184 viii (cid:2) TrimSize:7inx10in (cid:2) Jo_Wells351986 ftoc.tex V1-03/13/2017 9:35pm Pageix Contents 8 PAYROLLANDEXPENSEREIMBURSEMENTSCHEMES 185 Overview 188 PayrollSchemeDatafromtheACFE2015GlobalFraudSurvey 189 PayrollSchemes 190 DetectionofPayrollSchemes 201 PreventionofPayrollSchemes 202 ExpenseReimbursementDatafromtheACFE2015GlobalFraudSurvey 207 ExpenseReimbursementSchemes 208 DetectionofExpenseReimbursementSchemes 215 PreventionofExpenseReimbursementSchemes 216 Note 216 9 INVENTORYANDOTHERNONCASHASSETS 217 Overview:NoncashMisappropriationDatafromtheACFE2015 GlobalFraudSurvey 220 MisuseofInventoryandOtherAssets 221 TheftofInventoryandOtherAssets 223 Concealment 235 Detection 237 Prevention 241 MisappropriationofIntangibleAssets 242 Notes 243 (cid:2) (cid:2) PARTII CORRUPTION 245 10 BRIBERY 247 Overview 250 CorruptionDatafromtheACFE2015GlobalFraudSurvey 255 BriberySchemes 255 SomethingofValue 269 EconomicExtortion 269 IllegalGratuities 270 Detection 270 Prevention 272 Anti-CorruptionLegislation 273 Notes 277 11 CONFLICTSOFINTEREST 278 Overview 282 PurchasingSchemes 283 SalesSchemes 286 OtherSchemes 287 Detection 289 Prevention 290 Note 291 ix (cid:2) TrimSize:7inx10in (cid:2) Jo_Wells351986 ftoc.tex V1-03/13/2017 9:35pm Pagex Contents PARTIII FINANCIALSTATEMENTFRAUD 293 12 ACCOUNTINGPRINCIPLESANDFRAUD 295 Introduction 296 FraudinFinancialStatements 299 MajorGenerallyAcceptedAccountingPrinciples 303 ResponsibilityforFinancialStatements 306 UsersofFinancialStatements 307 TypesofFinancialStatements 307 Sarbanes-OxleyAct 309 FinancialStatementFraudDatafromtheACFE2015 GlobalFraudSurvey 320 Notes 321 13 FINANCIALSTATEMENTFRAUDSCHEMES 322 Overview 328 DefiningFinancialStatementFraud 329 CostsofFinancialStatementFraud 329 MethodsofFinancialStatementFraud 332 DetectionofFinancialStatementFraudSchemes 353 DeterrenceofFinancialStatementFraud 359 Notes 365 (cid:2) (cid:2) 14 OCCUPATIONALFRAUDANDABUSE:THEBIGPICTURE 366 DefiningAbusiveConduct 366 MeasuringtheLevelofOccupationalFraudandAbuse 367 UnderstandingFraudDeterrence 370 CorporateSentencingGuidelines 374 EthicalConnection 376 ConcludingThoughts 378 Notes 379 APPENDIX: SAMPLECODEOFBUSINESSETHICSANDCONDUCT 380 Introduction 380 ConflictsofInterest 382 CompanyAssets 386 PoliticalContributions 387 EmployeeConduct 388 ComplianceLetterandConflict-of-InterestQuestionnaire 390 Bibliography 391 Index 399 x (cid:2) TrimSize:7inx10in (cid:2) Jo_Wells351986 fpref.tex V1-03/13/2017 9:35pm Pagexi Preface As I wrote in my fifth book, Occupational Fraud and Abuse, few people begin their careerswiththegoalofbecomingliars,cheats,andthieves.Yetthatturnsouttobethe destinyofalltoomany.Corporatefraudandabuse—aswehaveseeninsuchheadline- grabbing cases as Enron, WorldCom, Olympus, and Toshiba—costs organizations and investorsbillionsandbillionsannually.Thelossesinhumantermsareincalculable. CorporateFraudHandbook:PreventionandDetectionisforthosewhosejobitisto reducetheselosses:fraudexaminers,auditors,investigators,losspreventionspecialists, managers and business owners, criminologists, human resources personnel, academi- cians,andlawenforcementprofessionals,amongothers. (cid:2) (cid:2) Therearefourbroadobjectivesofthiswork: 1. Todetailaclassificationsystemtoexplainthevariousschemesusedbyexecutives, owners,managers,andemployeestocommittheseoffenses 2. Toquantifythelossesfromtheseschemes 3. Toillustratethehumanfactorsinfraud 4. Toprovideguidanceinpreventinganddetectingoccupationalfraudandabuse How this book came about is a story in itself. As improbable as it seems looking back, I am well into my fourth decade in the field of fraud detection and deterrence. Like many of you, my career path did not start where it ended up. In the third grade, I distinctly remember pledging to be an astronomer. But by college, quantum physics had proved my undoing. Just a few credits shy of a math/physics degree, I switched to businessschoolandmajoredinaccounting. Aftertwoyearstoilingintheledgersofoneofthelargeinternationalauditingfirms, IdecidedIcouldnotstanditanymore;mylifehadtohavemoreexcitement.SoIbecame a real-life, gun-toting FBI agent. Thankfully, I did not have to use my pistol too many timestotrackdownheinousrobbers.AndIlearnedinahurrythattheexpensivecrimes werenotthebankrobberies,anyhow—theywerethebankembezzlements.Forthenext nineyears,Ispecializedexclusivelyininvestigatingawiderangeofwhite-collarcrimes in which the federal government was a party at interest.The cases ran the gamut, from nickel-and-dimeconartiststoWatergate. xi (cid:2) TrimSize:7inx10in (cid:2) Jo_Wells351986 fpref.tex V1-03/13/2017 9:35pm Pagexii Preface MyseconddecadewaswithWells&Associates,agroupofconsultingcriminologists concentrating on white-collar crime prevention, detection, and education. That eventu- allyledtotheformationofaprofessionalorganization,theAssociationofCertifiedFraud Examiners. For more than 25 years, I have been chairman of the Board of Directors. IhopetospendtheremainderofmyprofessionalcareerwithwhatIhavediscoveredto bemysecretlove:writing. Corporate Fraud Handbook: Prevention and Detection has its genesis in Occu- pational Fraud and Abuse. At the time, I was intrigued by the definition of fraud as classicallysetforthinBlack’sLawDictionary: All multifarious means which human ingenuity can devise, and which are resorted to by oneindividualtogetanadvantageoveranotherbyfalsesuggestionsorsuppressionofthe truth.Itincludesallsurprise,trick,cunningordissembling,andanyunfairwaybywhich anotherischeated. This definition implied to me that there was an almost unlimited number of ways peoplecouldthinkuptocheatoneanother.Butmyexperiencetoldmesomethingelse: Afterinvestigatingandresearchingliterallythousandsoffrauds,theyseemedtofallinto definitepatterns.Ifwecouldsomehowdeterminewhatthosepatternswereandinwhat frequencytheyoccurred,itwouldaidgreatlyinunderstandingandultimatelypreventing fraud. And since so much fraud occurs in the workplace, this particular area would be thestartingpoint. (cid:2) SoIbeganaresearchprojectwiththeaidofmorethan2,000CertifiedFraudExam- (cid:2) iners (CFEs). They typically work for organizations in which they are responsible for aspects of fraud detection and deterrence. Each CFE provided details on exactly how their organizations were being victimized from within. That information subsequently wassummarizedina documentfor publicconsumption,the 1996Reporttothe Nation on Occupational Fraud and Abuse. Since that time, the report has been published on eightoccasions,thelatestbeingin2016. Although the reports provide a basic framework, this book is intended for a differ- ent audience—those of you who need to know all the details. You will discover that while fraud may outwardly seem complex, it rarely is. You do not need an accounting degree—justanunderstandingoffundamentalbusinessproceduresandterminology.As thesayingcouldgo,fraudain’trocketscience. Rather than an unlimited number of schemes, this book suggests that occupational fraud and abuse can be dividedinto three main categories:asset misappropriation,cor- ruption,andfinancialstatementfraud.Fromthethreemaincategories,weidentifiedand classifiedseveraldistinctschemes,andtheyarecoveredindetailherein. Thebookbeginswithanoverviewofthecomplexsocialfactorsthatgointocreatingan occupationaloffender.Peopledothingsforareason,andunderstandingwhyemployees engageinthisbehavioristhekeytocreatingwaystopreventit.Youwillthereforefind thesepagesrichinpersonaldetail. Following the introduction, the book is divided into chapters devoted to the specific occupationalfraudandabuseschemes.Eachofthechaptersisorganizedsimilarly.First, a case study provides insights. Next, the scheme itself is flowcharted and the scheme xii (cid:2)

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