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CORPORATE COUNSEL REVIEW MAY 2014 Journal of the Corporate Counsel Section State Bar of Texas Corporate Counsel Review Corporate Counsel Review is the journal of the Corporate Counsel Section of the State Bar of Texas. The mission of the Corporate Coun- sel Section includes the exchange of ideas through the dissemination of materials of interest and concern to the members. The Review is published semiannually by South Texas College of Law and has a cir- culation of approximately 4,100. Editorial Policy The Editorial Board seeks to stimulate thought, discussion, and implementation of improvements in the corporate law underlying our system of capitalism and business enterprise. The Board encourages expression of the considered opinions of our contributors, some of which are controversial and will not meet with agreement from others. Ideas expressed in the Corporate Counsel Review do not necessarily express the official policy of the Corporate Counsel Section of the State Bar of Texas. Solicitation of Manuscripts The Review seeks as authors members of our Section and other lawyers who can make a significant contribution to this publication as a result of scholarship and experience. We seek to present scholarly writing of balance which may serve as source material for practioners of corporate law. It is contemplated that internal working papers in the legal departments of Texas corporations will include significant research which would be of interest to those having responsibility for legal affairs of other corporations. We will accept for consideration the submission of outlines for proposed articles on recent developments in corporate law, which may include thoughts on the practice of preven- tive law and the analysis of corporate legal problems. Such materials may be sent directly to the Editor of Corporate Counsel Review at [email protected]. © 2014 Corporate Counsel Review. Copyright to individual articles remains in the authors, or, if previously published, in some cases, in a prior publisher. ii CORPORATE COUNSEL REVIEW MAY 2014 Volume XXXIII, Number 1 Editor: Val D. Ricks Professor at Law South Texas College of Law 1303 San Jacinto Street Houston, Texas 77002 Articles Editors: Alison Smith Jamie Wilson Student Note Editor: Elizabeth Maxwell Associate Editors: Jeremy Clarke Eduardo Prado Gage Fender Patrick Raspino James Graham Jared Rougeau Brandon Jalnos Giovanna Schillaci John Morkovsky Heather Scruggs Linda Nguyen Lauren Teare Meghna Patel iii CORPORATE COUNSEL SECTION OF THE STATE BAR OF TEXAS OFFICERS AND COUNCIL MEMBERS OFFICERS MR. JAY GRIFFITH MARTIN VICE PRESIDENT, CHIEF COMPLIANCE OFFICER CHAIR: AND SR. DEPUTY GENERAL COUNSEL, MR. MICHAEL D. MARIN BAKER HUGHES INCORPORATED PARTNER, BOULETTE & GOLDEN LLP MS. TONI DINH NGUYEN CHAIR ELECT: ASSISTANT GENERAL COUNSEL, MR. CLAY B. SCHEITZACH LUMINEX CORPORATION VICE PRESIDENTAND SENIOR CORPORATE LITIGATION COUNSEL MS. ALMA REYES AFFILIATED COMPUTER SERVICES, INC. MR. SHELBY R. ROGERS VICE CHAIR: MR. LAWRENCE BRADLEY HANCOCK MR. THOMAS JASON SMITH SHAREHOLDER, GREENBERG TRAURIG, LLP DUFF & PHELPS SECRETARY: MR. STEPHEN E. STEIN MS. SYLVIA ANN CARDONA PARTNER, THOMPSON & KNIGHT LLP SHAREHOLDER, LANGLEY & BANACK, INC. MS. LARRIET ELAINE THOMAS TREASURER: ENTERPRISE LEGAL SERVICES COUNSEL, MR. REX R. ROGERS LIBERTY MUTUAL INSURANCE IMMEDIATE PAST CHAIR: MR. JEFFREY J. WALKER MS. JANE MALLOR MCBRIDE VICE PRESIDENT, ASSOCIATE GENERAL PRINCIPALAND GENERAL COUNSEL, OPTIMUS COUNSELAND CORPORATE SECRETARY, LEGAL MANAGEMENTAND CONSULTING ENERGY FUTURE HOLDINGS CORP. COUNCIL MEMBERS ADVISOR MEMBERS: MS. PAT E. ALLISON MR. EUGENE L. RICCETTI ALLISON & SHOEMAKER, LLP MR. VAL D. RICKS MR. AARON G. CARLSON PROFESSOROF LAW, ASSOCIATE GENERAL COUNSELAND SOUTH TEXAS COLLEGEOF LAW ASSISTANT SECRETARY, NOBLE ENERGY INC. STATE BAR BOARD ADVISOR MR. THOMAS MARK KELLEY MS. ALICE REYLA L. GINSBURGH ASSISTANT GENERAL COUNSEL, STATE BAR ALTERNATIVE KINDER MORGAN, INC. BOARD ADVISOR MR. ELISEO RUIZ III Complete contact information for Corporate Counsel Section Officers, Council Members, and Advisors is available at www.texascorporatecounsel.com under the heading “Leadership.” iv CORPORATE COUNSEL REVIEW ARTICLES 1 Social Media Accounts and Ownership Rights .......................David A. Bell 27 Achieving a Sensible Definition of “Gross Sales” ..................... Michael K. Kuhn 35 Confidentiality Agreements: How to Draft Them and What They Restrict ....................Byron F. Egan 83 State and Federal Statutes Affecting Real Estate that Are Not in the Property Code ...................... Richard Melamed CASENOTES v vi Social Media Accounts and Ownership Rights By David A. Bell* I. INTRODUCTION ............................... 1 II. SOCIAL MEDIA USE........................... 2 A. Definition and History of Social Media ...... 2 B. Social Media Marketing ..................... 3 III. PROPERTY RIGHTS IN SOCIAL MEDIA ACCOUNTS AND FOLLOWERS ............... 5 A. Confidential Information and Trade Secrets. 5 1. Eagle v. Morgan......................... 6 2. PhoneDog, LLC v. Kravitz............... 8 3. Christou v. Beatport, LLC............... 10 4. Sasqua Group, Inc. v. Courtney ......... 11 5. Maremont v. Susan Fredman Design Group, Ltd............................... 12 6. Ardis Health, LLC v. Nankivell ......... 13 7. Takeaways from Ownership Cases Involving Employee Disputes............ 14 B. Trademarks, Copyrights, and Right of Publicity .................................... 15 1. Trademarks as Usernames .............. 15 2. Copyrighted Material in Social Media Accounts................................. 19 3. Fair Use and Other Defenses to Trademark and Copyright Claims ....... 20 4. Right of Publicity........................ 22 IV. RECOMMENDATIONS ......................... 23 I. INTRODUCTION To protect their assets, companies and former employees have sued one another to dispute social media accounts, raising interesting questions including: • Who owns business-related social media accounts? • Can a follower list constitute a trade secret? * David A. Bell is a partner at Haynes and Boone, LLP, practicing in Dallas. 2 Corporate Counsel Review • Can an employer access and post to an account having a business purpose? II. SOCIAL MEDIA USE The immense popularity of social media has made it both an influential tool and a desirable platform for companies to leverage for many purposes, including marketing and retail en- gagement. Social media accounts supplement, and in some cases have dwarfed or entirely replaced, company websites. A. Definition and History of Social Media Merriam-Webster defines social media rather succinctly: forms of electronic communication (as web sites for social networking and microblogging) through which users create on- line communities to share information, ideas, personal messages, and other contents (as videos).1 Social media is often viewed as a relatively new phenome- non. Yet, the initial online social community arose in the late 1970s, when two computer hobbyists created a bulletin board system to inform friends about meetings, post announcements, and share other information.2 The 1990s saw the rise of GeoCi- ties and SixDegrees.com.3 At the turn of the century, social media truly took off. In 2002, Friendster launched and almost immediately grew to three million users.4 Myspace and LinkedIn launched in 2003, followed by Facebook in 2004, and Twitter in 2006. The year 2012 was dubbed “the rise of the visual web,” as Pinterest, Tumblr, and Instagram each gained more than ten million users that year.5 1. MERRIAM-WEBSTER ONLINE DICTIONARY (2013), http://www.merriam- webster.com/dictionary/social%20media. 2. Dr. Anthony Curtis, The Brief History of Social Media, UNIVERSITY OF NORTH CAROLINA AT PEMBROKE (2013), http://www.uncp.edu/home/ acurtis/NewMedia/SocialMedia/SocialMediaHistory.html. 3. Posting of Shea Bennett, TWITTER (Feb. 17, 2012), http://www.media bistro.com/alltwitter/social-media-history_b18776; see also Posting of Jolie O’Dell, MASHABLE (Jan. 24, 2011), http://mashable.com/2011/01/24/ the-history-of-social-media-infographic/. 4. Posting of Jolie O’Dell, MASHABLE (Jan. 24, 2011), http://mashable.com/ 2011/01/24/the-history-of-social-media-infographic/. 5. Andrew Lipsman et. al., U.S. Digital Future in Focus 2013: Key Insights from 2012 and What They Mean for the Coming Year, COMSCORE (Feb. 2013), available at http://www.comscore.com/Insights/Presentations _and_Whitepapers/2013/2013_US_Digital_Future_in_Focus. Social Media Accounts and Ownership Rights 3 Other popular social media sites among U.S. residents in- clude YouTube, Google Plus, eBay, Craigslist, and Flickr. B. Social Media Marketing One study in December 2012 noted that sixty-seven percent of internet users in the U.S. used social media.6 The amount of time spent on social media also is remarkable. Another study in December 2012 reported that more than ten percent of time spent online, and three of every four minutes spent on a social media site, was spent on Facebook alone.7 Because potential customers are on social media, so are savvy businesses. Most sizeable companies have their own Facebook, LinkedIn, YouTube, and/or Twitter accounts. Partici- pating in social media allows companies to connect to, and in- teract directly with, current and prospective customers, obtain instantaneous feedback, and promote new products and services. As of 2012, forty-eight percent of all Fortune Global 100 companies had Google Plus accounts, and twenty-five percent were on Pinterest.8 The amount of traffic to a company’s social media site sometimes exceeds – and even far exceeds – the traffic to a com- pany’s standalone website. For example, www.skittles.com at- tracted 23,000 U.S. unique visitors, while www.facebook.com/ skittles attracted almost fifteen times that number (320,000) in March 2012.9 Some businesses’ social media accounts have followers in the millions. Facebook accounts for the Nike and Adidas 6. Maeve Duggan and Joanna Brenner, The Demographics of Social Media Users—2012, PEW INTERNET & AMERICAN LIFE PROJECT (Feb. 14, 2013), http://pewinternet.org/Reports/2013/Social-media-users.aspx. 7. Mike Shaw, The State of Social Media, COMSCORE REPORT (Feb. 2012), available at http://www.slideshare.net/karanbhujbal/the-state-of-social- media2012-comscore-report;see also Lipsman et. al., supranote 5, at 13. 8. Sonya Strnad & Cynthia G. Burnside, E-discovery in the Age of Social Media, 2012 A.B.A. Litig. Sec. Annual conference, at 4 (noting a previ- ous study indicating that seventy-one percent of companies use Facebook, fifty-nine percent use Twitter, and thirty-three percent use YouTube). 9. Lipsman et al., supra note 5. 4 Corporate Counsel Review brands boast more than sixteen million fans apiece as of April 2014.10 Retail and marketing activities have penetrated the social media experience. Companies use social media to advertise, ei- ther through traditional display advertisements or with brand pages. Facebook and Twitter allow users to buy items through their platforms, either by clicking on a “Buy Ticket” button on a Facebook Event page, or by tweeting a special hashtag on Twitter.11 In 2012, one in every eight online ads was “socially ena- bled.” That is, those ads requested people to like or follow brands on social networking sites.12 Businesses acknowledge that investments in social media marketing will only increase.13 This is understandable as com- panies clearly perceive social media as a beneficial way to ad- vertise their brands, increase their web presence, enhance their relationships with customers and clients, and acquire informa- tion regarding customer preferences, among other things. Research supports the hypothesis that social media adver- tising efforts pay off. A 2011 study found that the purchasing decisions of approximately thirty-eight million people are influ- enced by social media.14 Additionally, seventy-seven percent of business-to-consumer companies and forty-three percent of bus- iness-to-business companies have reported acquiring customers from Facebook.15 10. ADIDAS OFFICIAL FACEBOOK PAGE, https://www.facebook.com/adidas? ref=br_tf (last visited Apr. 13, 2014); NIKE OFFICIAL FACEBOOK PAGE, https://www.facebook.com/nike (last visited Apr. 13, 2014). 11. Posting of KS Sandhya Iyer, NDTV GADGETS (Feb. 12, 2013), http:// gadgets.ndtv.com/social-networking/news/facebook-testing-buy-tickets- button-for-events-329810;see also Posting of Bridget Carey, CNET (Feb. 12, 2013), http://news.cnet.com/8301-33692_3-57569038-305/shop-on- twitter-with-a-hashtag/. 12. Lipsman et. al, supra note 5, at 21. 13. Posting, SALESFORCE MARKETING CLOUD (Oct. 4, 2011), http://www. buddymedia.com/newsroom/2011/10/booz-company-and-buddy-media- research-highlights-capabilities-key-to-capturing-value-from-social- media/. 14. Social Media Statistics: By-the Numbers, BANKING.COM (July 5, 2011), http://www.banking2020.com/2011/07/05/social-media-statistics-by-the- numbers-july-2011/. 15. Posting of Brian Honigman, HUFFPOST (Nov. 29, 2012), http://www. huffingtonpost.com/brian-honigman/100-fascinating-social-me_b_21852 81.html.

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