Table Of Content

Conversational Repair and Human Understanding Humansareimperfect,andproblemsofspeaking,hearingandunderstanding are pervasive in ordinary interaction. This book examines the way we “repair” and correct such problems as they arise in conversation and other forms of human interaction. The first book-length study of this topic, it bringstogetherateamofscholarsfromthefieldsofanthropology,communication,linguisticsandsociologytoexplorehowspeakersaddressproblems in their own talk and that of others, and how the practices of repair are interwoven with non-verbal aspects of communication such as gaze and gesture,across avarietyoflanguages.Specificchaptershighlightintersec- tionsbetweenrepairandepistemics,repairandturnconstruction,andrepair andactionformation.Aimedatresearchersandstudentsinsociolinguistics, speech communication, conversation analysis and the broader human and social sciences to which they contribute – anthropology, linguistics, psy- chology and sociology – this book provides a state-of-the-art review of conversationalrepair,whilechartingnewdirectionsforfuturestudy. makoto hayashi isAssociateProfessorintheDepartmentofEastAsian LanguagesandCulturesattheUniversityofIllinoisatUrbana-Champaign. geoffrey raymond is Associate Professor of Sociology at the UniversityofCalifornia,SantaBarbara. jack sidnell isAssociateProfessorofAnthropologyattheUniversityof Toronto. Studies in Interactional Sociolinguistics Editors PaulDrew,MarjorieHarnessGoodwin,JohnJ.Gumperz,DeborahSchiffrin 1 DiscourseStrategiesJohnJ.Gumperz 2 LanguageandSocialIdentityeditedbyJohnJ.Gumperz 3 TheSocialConstructionofLiteracyJennyCook-Gumperz 4 Politeness:SomeUniversalsinLanguageUsagePenelopeBrownandStephenC. Levinson 5 DiscourseMarkersDeborahSchiffrin 6 TalkingVoices:Repetition,Dialogue,andImageryinConversationalDiscourse DeborahTannen 7 ConductingInteraction:PatternsofBehaviourinFocusedEncountersAdam Kendon 8 TalkatWork:InteractioninInstitutionalSettingseditedbyPaulDrewandJohn Heritage 9 GrammarinInteraction:AdverbialClausesinAmericanEnglishConversations CeciliaE.Ford 10 CrosstalkandCultureinSino-AmericanCommunicationLindaW.L.Young(with forewordbyJohnJ.Gumperz) 11 AIDSCounselling:InstitutionalInteractionandClinicalPracticeAnssiPerakyla 12 ProsodyinConversation:InteractionalStudieseditedbyElizabethCouper- KuhlenandMargretSelting 13 InteractionandGrammareditedbyElinorOchs,EmanuelA.Schegloffand SandraA.Thompson 14 CredibilityinCourt:CommunicativePracticesintheCamorraTrialsMarco Jacquemet 15 InteractionandtheDevelopmentofMindA.J.Wootton 16 TheNewsInterview:JournalistsandPublicFiguresontheAirStevenClayman andJohnHeritage 17 GenderandPolitenessSaraMills 18 LaughterinInteractionPhilipGlenn 19 MattersofOpinion:TalkingaboutPublicIssuesGregMyers 20 CommunicationinMedicalCare:InteractionbetweenPrimaryCarePhysicians andPatientseditedbyJohnHeritageandDouglasMaynard 21 InOtherWords:VariationinReferenceandNarrativeDeborahSchiffrin 22 LanguageinLateModernity:InteractioninanUrbanSchoolBenRampton 23 DiscourseandIdentityeditedbyAnnaDeFina,DeborahSchiffrinandMichael Bamberg 24 ReportingTalk:ReportedSpeechinInteractioneditedbyElizabethHoltand RebeccaClift 25 TheSocialConstructionofLiteracy,2ndEditioneditedbyJennyCook-Gumperz 26 TalkingVoices,2ndEditionbyDeborahTannen 27 ConversationAnalysiseditedbyJackSidnell 28 Impoliteness:UsingLanguagetoCauseOffenceJonathanCulpeper 29 TheMoralityofKnowledgeinConversationeditedbyTanyaStivers,Lorenza MondadaandJakobSteensig 30 ConversationalRepairandHumanUnderstandingeditedbyMakotoHayashi, GeoffreyRaymondandJackSidnell Conversational Repair and Human Understanding Edited by Makoto Hayashi UniversityofIllinoisatUrbana-Champaign Geoffrey Raymond UniversityofCalifornia,SantaBarbara Jack Sidnell UniversityofToronto cambridgeuniversitypress Cambridge,NewYork,Melbourne,Madrid,CapeTown, Singapore,Sa˜oPaulo,Delhi,MexicoCity CambridgeUniversityPress TheEdinburghBuilding,CambridgeCB28RU,UK PublishedintheUnitedStatesofAmericaby CambridgeUniversityPress,NewYork www.cambridge.org Informationonthistitle:www.cambridge.org/9781107002791 ©CambridgeUniversityPress2013 Thispublicationisincopyright.Subjecttostatutoryexception andtotheprovisionsofrelevantcollectivelicensingagreements, noreproductionofanypartmaytakeplacewithout thewrittenpermissionofCambridgeUniversityPress. Firstpublished2013 PrintedandBoundintheUnitedKingdombytheMPGBooksGroup AcataloguerecordforthispublicationisavailablefromtheBritishLibrary LibraryofCongressCataloguinginPublicationdata Conversationalrepairandhumanunderstanding/editedbyMakotoHayashi, GeoffreyRaymond,[and]JackSidnell. p. cm.– (Studiesininteractionalsociolinguistics;30) ISBN978-1-107-00279-1(Hardback) 1. Conversationanalysis. 2. Speechacts(Linguistics) 3. Sociolinguistics. 4. Socialinteraction. I. Hayashi,Makoto. II. Raymond,Geoffrey. III. Sidnell,Jack. P95.45C66852013 306.3046–dc23 2012024321 ISBN978-1-107-00279-1Hardback CambridgeUniversityPresshasnoresponsibilityforthepersistence oraccuracyofURLsforexternalorthird-partyinternetwebsitesreferredto inthispublication,anddoesnotguaranteethatanycontentonsuch websitesis,orwillremain,accurateorappropriate. Contents List offigures pageix List oftables x List ofcontributors xi 1 Conversationalrepair andhumanunderstanding: an introduction 1 makoto hayashi, geoffrey raymond, and jack sidnell 2 Ten operationsinself-initiated,same-turn repair 41 emanuel a. schegloff 3 Self-repair andaction construction 71 paul drew, traci walker, and richard ogden 4 On the place ofhesitatingin delicate formulations: a turn-constructional infrastructure for collaborative indiscretion 95 gene h. lerner 5 One questionafter another: same-turnrepair inthe formation of yes/no type initiating actions 135 geoffrey raymond and john heritage 6 On the interactionalimport of self-repair inthe courtroom 172 tanya romaniuk and susan ehrlich 7 Defensive mechanisms: I-mean-prefaced utterances in complaint and other conversational sequences 198 douglas w. maynard 8 Availability as atrouble source indirective-response sequences 234 mardi kidwell vii viii Contents 9 Epistemics, action formation,and other-initiation of repair: the case ofpartialquestioning repeats 261 jeffrey d. robinson 10 Proffering insertable elements:a study of other-initiated repair inJapanese 293 makoto hayashi and kaoru hayano 11 Alternative,subsequent descriptions 322 jack sidnell and rebecca barnes 12 Huh? What? – afirst surveyin twenty-one languages 343 n. j. enfield, mark dingemanse, julija baranova, joe blythe, penelope brown, tyko dirksmeyer, paul drew, simeon floyd, sonja gipper, ro´sa s. g´ıslado´ttir, gertie hoymann, kobin h. kendrick, stephen c. levinson, lilla magyari, elizabeth manrique, giovanni rossi, lila san roque, and francisco torreira Index 381