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Contract Employee Handbook - Apex Systems PDF

43 Pages·2011·0.4 MB·English
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Contract Employee Handbook Version 1.0 (08/16/2011) Apex Systems, Inc. 4400 Cox Rd Suite 200 Glen Allen, VA 23060 804.342.9090 Introduction The Apex Systems, Inc. Mission Statement: It is Apex’s goal to become the premiere technical systems resource for corporate America by providing a service that is superior in its quality, speed, cost, and reliability. Apex will aggressively expand into new markets across the nation as it provides job-seeking individuals with an honest and professional career resource. Apex Values Statement Our values are central to everything we do and are at the heart and soul of Apex. They are what we believe in and who we are, and we are passionately committed to them. • Will to win – attitude, drive, energy, hustle, commitment, ownership • Do the right thing – character, integrity, respect for all • Make others better – teamwork, self-improvement, selfless, leadership, coachable • Professionalism – sharp, knowledgeable, competent, and respectful Core Purpose Our Core Purpose is to experience the rush of connecting people with opportunity and providing customers with their most valuable resource. 2 - e g a p Employee Handbook Guidelines In t r The guidelines outlined in this handbook are subject to change at the sole discretion of Apex and o applies to regular full-time Apex employees. d u c The guidelines and practices referred to in this handbook are to be followed. However, management t reserves the right to depart from these guidelines when necessary. This handbook supersedes all i o previously published handbooks and communications, which pertain to the contents of this handbook. n This handbook is not a contract guaranteeing employment for any specific duration. You have entered into an “at-will” relationship, meaning there are no contractual or other legal rights in any term, condition, or aspect of employment relationship, including but not limited to termination of employment, i.e. either you or Apex may terminate this employment relationship at any time, without cause or notice. In this handbook, Apex Systems, Inc. is also referred to as ‘Apex,’ ‘Apex Systems’ and ‘the company.’ p a g e - 3 T E C H N I C A L S T A F F I N G SElECTIon And HIrInG EMPloYEE ConduCT 5 EmployEE REfERRals 28 standaRds of conduct 5 EmploymEnt of RElativEs 28 Ethics policy 5 REfEREncE and BackgRound chEcks 30 dREss codE/ pERsonal appEaRancE 5 immigRation act REquiREmEnts (i-9) 30 smokE-fREE woRkplacE 31 alcohol policy 32 dRug-fREE woRkplacE policy EMPloYEE ClASSIfICATIonS 32 communication 6 “non-ExEmpt” and “ExEmpt” EmployEEs 33 pERsonal calls 33 mail s PErSonnEl fIlES 33 intERnEt usagE 33 Email t 7 youR pERsonnEl filE 33 woRkplacE sEaRchEs n 7 ExtERnal REquEsts foR EmployEE infoRmation 34 confidEntial infoRmation e 34 outsidE EmploymEnt APEx PolICIES t dISCIPlInE/TErMInATIon n 8 Equal EmploymEnt oppoRtunity 8 haRassmEnt/ complaint pRocEduRE 35 pRogREssivE disciplinaRy policy o 9 apEx hotlinE 36 pRocEduREs C 10 amERicans with disaBilitiEs act (ada) 10 family and mEdical lEavE act (fmla) CoMPEnSATIon And PErforMAnCE 22 lactation Rooms f 23 anti-fRatERnization policy 38 wagE & salaRy policiEs o 23 pERsonnEl with sEcuRity clEaRancEs 38 dEductions (othER)/ diREct dEposit 38 mandatoRy payRoll dEductions e TIME EnTrY PAId lEAVES of AbSEnCE l 24 annivERsaRy datE 39 BEREavEmEnt lEavE b 24 Payroll and Timecards 39 lEavEs of aBsEncE a 39 militaRy lEavE policy TrAVEl And ExPEnSE T 25 contRactoR tRavEl REquEst foRm Your bEnEfITS 25 Booking Process 41 insuRancE covERagE 25 TransPorTaTion 41 coBRa— continuing youR insuRancE covERagE 41 401(k) SAfETY 43 fiRst REpoRt of injuRy 43 company pRopERty EMPloYEE STATEMEnT of ACknowlEdGEMEnT 44 at-will EmploymEnt Selection and Hiring Employee referrals Know someone like yourself that is interested in hearing about our varied job opportunities? Apex Systems offers competitive referral bonuses for each skilled professional whom you refer to us and who is subsequently placed at a client site. The referral must work a minimum of 200 hours. Ask your Recruiter for details on this excellent incentive. Employment of relatives Apex does employ relatives of existing employees, except when there is a direct reporting relationship. “Relatives” for this purpose include an employee’s spouse, natural or adopted children, parents, brothers and sisters, step-children, grandparents, step-parents, mothers- and fathers-in-law, sons and daughters-in-law, brothers- and sisters-in-law, nieces and nephews, aunts and uncles, and first cousins. reference and background Checks As part of our commitment to servicing our clients and to maintaining our own internal standards, Apex routinely performs background and reference checks on perspective employees. Based on client requirements, background checks may also include drug tests. At all times Apex will complete these duties in accordance with all state and federal requirements, and will maintain the results in a manner that ensures candidate privacy. Immigration Act requirements (I-9) In compliance with the Immigration Reform and Control Act of 1986, each new employee, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and present documentation establishing identity and employment eligibility. Former employees who are rehired must also complete the form if they have not completed an I-9 with Apex within the past three years, or if their previous I-9 is no longer retained or valid. Employees with questions or seeking more information on immigration law issues are encouraged to contact human resources. Employees may raise questions or complaints about immigration law compliance without fear of reprisal. As required by law, Apex only employs persons who are authorized to work in the United States and does not discriminate on the basis of citizenship or national origin. Contract Employment Agreement All employees will be required to sign a contract employment agreement as a condition of employment. The terms of this agreement are standard for contract employees and are branch employees are not authorized to negotiate or make any changes to the agreement.. p a g e - 5 T E C H N I C A L S T A F F I N G Employee Classifications The following terms are defined for purposes of this Handbook. Some of these terms may be used or defined differently in other places (for example, in Apex’s benefit plans). - Salaried vs. Hourly. Salaried employees are those whose base compensation is paid as a fixed weekly amount (which generally does not vary, for example, with precise hours worked), rather than an hourly rate. Hourly employees are those whose base compensation is determined by multiplying an hourly rate times the number of hours worked. - full-time vs. Part-time. Full-time employees include all exempt employees and those non- exempt employees whose regular work schedule is at least 30 hours per week. Part-time employees are non-exempt hourly employees whose regular work schedule is less than 30 hours per week. Part-time employees are generally not eligible for benefits. “non-Exempt” and “Exempt” Employees At the time of hire, all employees are classified as either “exempt” or “non-exempt.” This is necessary because, by law, employees in certain types of jobs are entitled to overtime pay as federal and state law requires. These employees are referred to as “non-exempt” in this handbook. This means that they are not exempt from (and therefore should receive) overtime pay. Exempt employees are persons whose duties, responsibilities, and salary status allow them to be “exempt” from overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws. If you have any questions regarding your status, please contact your supervisor or the human resources department. 6 - e g a p Personnel Files Your Personnel file Maintaining your personnel file with up-to-date information is important to you and company management. It is your responsibility to notify human resources in the event of a name, address, tax exemption change, etc. It is also your responsibility to insure that the proper forms are completed to facilitate any changes. External requests for Employee Information/Employment Verification THE WORK NUMBER® is a service of TALX Corporation that provides contract employees with an automated process to handle employment verifications. It allows our contract employees to have their employment and salary verified within a matter of minutes. This fast, secure service is used for mortgage applications, reference checks, loan applications and apartment leases; anything that requires proof of employment. It is quick, accurate, and best of all its easy. Requested information is printed directly from their website at www.theworknumber.com or voiced and/or faxed to verifiers who would access the system at 1-800-996-7566. p a g e - 7 T E C H N I C A L S T A F F I N G Apex Policies Equal Employment opportunity Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis race, color, religion, ancestry, national origin, sex, age, marital or veteran status or disability or any other classification protected by applicable law of race, sex, religion, national origin, age, disability or any other classification protected by applicable law. All personnel actions, including hiring, benefits, transfers, compensation, layoffs, return from layoffs, and educational, recreational, and social programs are and must be administered in a non-discriminatory manner. Acts of discrimination, including illegal harassment, will not be tolerated. We will make reasonable accommodations for qualified individuals with known disabilities, unless doing so would result in an undue hardship on Apex. We require that all employees lend their support to achieving our objectives of equal opportunity employment and zero tolerance for any type of illegal harassment or discrimination. Any violation of this Equal Employment Opportunity Policy, including its prohibitions on harassment, will be dealt with severely. Any employee, including any manager or supervisor, who engages in such violation will be subject to appropriate disciplinary action up to and including discharge. Harassment/Complaint Procedure Apex Systems will not tolerate harassment of any Contract Employee on the basis of sex, race, age, national origin, religion, disability or any other protected characteristic. Unlawful harassment occurs whenever a Contract Employee is subjected to unwelcome conduct as a condition of their employment and when such unwelcome conduct is directed at a Contract Employee because of that Contract Employee’s sex, race, age, national origin, religion, disability, etc. Title VII of the 1964 Civil Rights Act and other similar federal laws prohibits this conduct. The most common type of unlawful harassment is sexual harassment. Sexual harassment occurs when employment decisions affecting an individual (such as hiring, promotions, awards, transfers or disciplinary action) result from submission to, or rejection of, unwelcome sexual conduct. Thus, it is sexual harassment for a supervisor to coerce a Contract Employee into a sexual relationship and then reward the Contract Employee with a promotion. It is also sexual harassment for a supervisor to take disciplinary action against, or deny a promotion to, a Contract Employee because he or she rejected sexual advances. Sexual harassment can also include any activity that creates a hostile or offensive working environment for members of one sex - whether such activity is carried out by a supervisor or a coworker. This could include such unwelcome workplace conduct such as displaying sexually oriented or demeaning pictures; telling sexually oriented jokes; making sexually offensive remarks or gestures; engaging in unwanted sexual teasing; or subjecting another Contract Employee to pressure for dates, sexual advances or unwelcome touching. This could also include subjecting a Contract Employee to objectionable comments, remarks or behavior based solely upon that Contract Employee’s sex. The same guidelines are applicable for other types of harassment. It is against our policy to direct negative comments against any Contract Employee-for example, because of that Contract Employee’s 8 race, because that Contract Employee has a disability, or because that Contract Employee’s religion is - e different from what you believe. g a p Complaint Procedure: Any Contract Employee who believes that he or she has been subjected A to sexual harassment or any other form of unlawful harassment, or who believes that they have p information to indicate that such unlawful conduct may have occurred, should report such behavior e or information immediately. Allegations, of or information related to, unlawful harassment should x be brought to the attention of the Contract Employee’s Technical Recruiter. There will be no reprisals P taken against any Contract Employee for making good faith allegations or inquiries concerning sexual o harassment or any other form of unlawful harassment. l i c i Procedure for investigation complaints: We will give complaints of sexual and other unlawful e harassment swift and serious attention and take appropriate action in response. Each complaint s of such conduct shall be investigated thoroughly and rapidly, and discipline, up to and including, discharge shall be imposed upon those found to have violated this policy. Those engaging in unlawful harassment may face termination and even personal liability for their actions. Apex Hotline Apex is committed to providing the best possible work environment for all of our employees. At the foundation of that commitment is providing our employees the ability to freely communicate with their company about any issue of interest or concern to them. The Apex Hotline has been established solely for our employees and for their benefit. Calls to the Hotline will be provided the highest urgency and our objective is to utilize what we learn to improve the work experience of all employees. Employees may use the hotline at any time. Employees may choose to first attempt to resolve their concerns through normal channels of communication with their Apex supervisor or point of contact. When – in the employee’s opinion – resolution is not appropriate, employees are encouraged to contact the hotline by calling 1-866-790-APEX. During regular working hours (8:00 am and 5:00 pm CST) employees will be offered the choice of speaking directly with a Human Resource representative or leaving an anonymous voice mail. After hours or during weekends or holidays, employees are invited to leave a detailed voice mail, and a Human Resources representative will return the call if - requested by the employee - during the next business day. Apex’s ability to involve the employee in the resolution of their issue, or communicate the resolution will depend on the employee’s willingness to be identified. p a g e - 9 T E C H N I C A L S T A F F I N G s Americans with disabilities Act e Apex will comply with the Americans with Disabilities Act and applicable state and local laws that i c forbid discrimination in employment against qualified individuals with disabilities. To this end, Apex i l will do the following: o P 1. Provide notice that Apex ensures reasonable accommodation to qualified individuals with x disabilities by including a statement to this effect on Apex’s employment application, e employee handbook and corporate policies and procedures handbook and by posting p conspicuously, throughout Apex’s facilities, the Equal Employment Opportunity Commission’s A poster regarding nondiscrimination against the disabled and other protected groups. 2. Ensure that qualified individuals with disabilities are treated in a nondiscriminatory manner in the employment and/or promotion process and in all terms, conditions and privileges of employment. 3. Make reasonable accommodation for applicants and employees with disabilities, except where such accommodation would create an undue hardship on Apex or other employees or create a risk to the disabled employee or co-workers. 4. Any request for reasonable accommodation should be discussed with the supervisor or manager of the position being filled and any employee who have a need to know for an appropriate management purpose. The decision to accommodate or not accommodate hinges on the word “reasonable”. Whether a request is reasonable should be considered in light of: A. The nature and cost of the accommodation needed; B. The overall financial resources of the facility and overall organization; and C. The impact of the accommodation on the operation of the facility, including the impact on the ability of others to perform their duties. 5. Human Resources will then inform the applicant or existing employee of Apex’s decision and ensure that all approved accommodations are implemented. 6. Any candidate who gives false or misleading information on their application will not be considered further for the position. The family and Medical leave Act (fMlA) FAMILY AND MEDICAL LEAVE POLICY I. Purpose and Types of leave The purpose of this policy is solely to outline and summarize the conditions under which an employee may be granted job protected time off from work, without pay, for a limited period for the following leave in accordance with the Family and Medical Leave Act (referred to as FMLA leave): 0 1 - e g a p

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Contract Employee Handbook Version 1.0 (08/16/2011) Apex Systems, Inc. 4400 Cox Rd Suite 200 Glen Allen, VA 23060 804.342.9090
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