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Continuous-flow manufacturing--what went right, what went wrong: 101 mini-case studies that reveal lean's successes and failures PDF

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Contents Contents Flow Manufacturing – What Went Right, What Went Wrong 101 Mini-Case Studies that Reveal Lean’s Successes and Failures Flow Manufacturing – What Went Right, What Went Wrong 101 Mini-Case Studies that Reveal Lean’s Successes and Failures By Richard J. Schonberger A PRODUCTIVITY PRESS BOOK Routledge/Productivity Press 711 Third Avenue New York, NY 10017, USA 2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN, UK © 2019 by Richard J. Schonberger Routledge/Productivity Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works Printed on acid-free paper International Standard Book Number-13: 978-1-138-36229-1 (Hardback) International Standard Book Number-13: 978-0-429-43217-0 (eBook) This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, trans- mitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, please access www.copyright. com (http://www.copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400. CCC is a not-for-profit organization that provides licenses and registration for a variety of users. For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging-in-Publication Data Names: Schonberger, Richard, author. Title: Continuous-flow manufacturing--what went right, what went wrong : 101 mini-case studies that reveal lean’s successes and failures / Richard J. Schonberger. Description: Boca Raton : Taylor & Francis, Routledge, 2019. | Includes bibliographical references and index. Identifiers: LCCN 2018032754 (print) | LCCN 2018036990 (ebook) | ISBN 9780429432170 (e-Book) | ISBN 9781138362291 (hardback : alk. paper) Subjects: LCSH: Just-in-time systems--Case studies. | Lean manufacturing--Case studies. | Production control--Evaluation. Classification: LCC TS157.4 (ebook) | LCC TS157.4 .S39 2019 (print) | DDC 658.5--dc23 LC record available at https://lccn.loc.gov/2018032754 Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com Contents Preface ....................................................................................................xi PaRT I advanced Process Improvement Found in the 1980s: 32 Tour Reports (27 U.S.; 5 Other Countries) Chapter I-1 Apple Computer, Inc., Fremont, CA, 1988 ....................1 Chapter I-2 Coach Leatherware, New York City, 1987 .....................5 Chapter I-3 KONE Subsidiary, Robbins & Myers, Dayton, OH, 1983–85 ..........................................................................10 Chapter I-4 Analog Devices, Inc. (ADI), Wilmington, MA, 1987 ......13 Chapter I-5 Westinghouse, Asheville, NC, 1986 .............................19 Chapter I-6 WCM at Associated Equipment Co., St. Louis, MO, 1988 ........................................................................22 Chapter I-7 Ahlstrom Pump, Mantta, Finland, 1989. .....................24 Chapter I-8 Day-Brite Lighting Division of Emerson Electric, Tupelo, MS, 1986 ...........................................................29 Chapter I-9 Appleton Electric Division of Emerson Electric, North Chicago, IL, 1986 ...............................................34 Chapter I-10 Gleason Tool/Harbor Metal Stamping, Rochester, NY, 1987 .........................................................................37 Chapter I-11 Hoover Universal, Tillsonburg, ON, Canada, 1986 ......41 Chapter I-12 3M Data Products Division, Hutchinson, MN, 1984 .......46 Chapter I-13 3M Graphic Preparation Systems, Weatherford, OK, and St. Paul, MN, 1986 ..........................................49 Chapter I-14 Campbell Soup, Paris, TX, 1985 ...................................60 Chapter I-15 Mars, Veghel, Netherlands, 1989. .................................67 v vi • Contents Chapter I-16 Caterpillar Manufacturing Programs, Peoria, IL, 1987 ........................................................................72 Chapter I-17 J. I. Case/Tenneco, East Moline, IL, 1989 ..................76 Chapter I-18 Manufacturing at Formica, Evandale, OH, 1988 ......82 Chapter I-19 Sealed Air Corp. (SAC), Fair Lawn, NJ, 1989 ............85 Chapter I-20 Sealed Air Corp., Hodgkins, IL, 1989. .......................90 Chapter I-21 Russell Athletic, Alexander City, AL, 1988 ...............93 Chapter I-22 BIC Corp., Milford, CT, 1989 .....................................96 Chapter I-23 Zanussi, Florence, Italy, 1989 ................................... 101 Chapter I-24 Interchecks, Inc., Centralia, WA, 1989 ....................104 Chapter I-25 Zytec Corp., Redwood Falls, MN, 1987 ....................111 Chapter I-26 Honeywell, Plymouth, MN, 1989 ............................. 116 Chapter I-27 Charles Machine Works, Perry, OK, 1989 ...............120 Chapter I-28 AT&T Little Rock, Little Rock, AR, 1988 ................123 Chapter I-29 Haworth Corp., Holland, MI, 1983 and 1984. .........127 Chapter I-30 Steelcase, Inc., Grand Rapids, MI, 1988 ..................132 Chapter I-31 Steelcase, Inc., Grand Rapids, MI, Jan., 1989 ..........139 Chapter I-32 Hon Company, Muscatine, IA, 1987 ........................148 PaRT II Maturing Process Improvements in the 1990s: 36 Tour Reports (30 U.S.; 5 Other Countries; and One for a Company with Plants on Both Sides of the U.S. Border) Chapter II-33 Hon Company, Muscatine, IA, 1990 ........................155 Chapter II-34 Steelcase, Inc., Grand Rapids, MI, 1990 ..................162 Chapter II-35 Baldor Electric Co., Fort Smith, AR, 1990 ..............168 Chapter II-36 Miller Brewing Co., Trenton, OH, 1993 .........................173 Chapter II-37 Amtico Co. Ltd., U.K., Division of Courtaulds, 1991 .......................................................179 Contents • vii Chapter II-38 Eli Lilly, Indianapolis, IN, 1996 .............................183 Chapter II-39 Johnson Controls, Electromechanical Systems Unit (EMSU), Milwaukee, WI, 1990 ......................190 Chapter II-40 Johnson Controls Interiors, Holland, MI, 1999 .......197 Chapter II-41 Siecor Corp., Hickory, NC, 1990 ............................203 Chapter II-42 Four Seasons Remanufacturing Division, Standard Auto Parts, Coppell, TX, 1994 ...............208 Chapter II-43 East Bay Generator, North Oakland, CA, 1990 ......216 Chapter II-44 Zanussi—Susegana and Porcia Plants, Italy, 1991 .......219 Chapter II-45 American Steel Service Center (ASSC), Kent, WA, 1992 ..................................................................225 Chapter II-46 Mazak Corp., U.S., Florence, KY, 1992 ..................229 Chapter II-47 Americold, Gullman, AL, 1999 ..............................232 Chapter II-48 Sentrol, Inc., Portland (Tigard), OR, 1992 ............237 Chapter II-49 DeAcero, Monterrey, México, 1998 ........................244 Chapter II-50 OPW Fueling Components Division of Dover Corp, Cincinnati, OH, 1993 ....................................247 Chapter II-51 Wheelabrator, LaGrange, GA, 1992–93 .................257 Chapter II-52 Alaris Medical Systems, San Diego, CA and Tijuana, Mexico, 1999 .............................................261 Chapter II-53 Rotary Lift, Madison, IN, 1993 ..............................273 Chapter II-54 Rotary Lift, Madison, IN, 1999 ..............................275 Chapter II-55 Shade Foods, New Century, KS, 1999 ....................281 Chapter II-56 Sonic Innovations, Salt Lake City, UT, 1998 .........288 Chapter II-57 Precor, Bothel, WA, 1994 ........................................292 Chapter II-58 Goulds Pumps, Seneca Falls, NY, 1993 ..................299 Chapter II-59 Genie Industries, Redmond, WA, 1994 .................307 Chapter II-60 Marlow Industries, Dallas, TX, 1999 ......................311 Chapter II-61 MEMC Electronic Materials, St. Peters, MO, 1999 ..........316 viii • Contents Chapter II-62 Wainwright Industries, St. Peters, MO, 1999 ......322 Chapter II-63 Prolec/GE, Monterrey, México, 1998 ...................331 Chapter II-64 Dixie Products, Business Unit of James River Corp, Fort Smith, AR, 1990 ..................................333 Chapter II-65 Amoco Polymers, Alpharetta, GA, 1998 .............336 Chapter II-66 Intermec Co., Everett, WA, 1998 ..........................340 Chapter II-67 Foxboro Corp., Intelligent Automation Division, Invensys plc, Foxboro, MA, 1999. ........345 Chapter II-68 Plamex, Tijuana, México – 1995, 1998.................349 PaRT III advances and Missteps along Process-Improvement Pathways in the 2000s Chapter III-69 Gillette Andover Manufacturing Center (AMC), Andover, MA, 2000 .................................355 Chapter III-70 Mark Andy Co., St. Louis, MO, 2001 ...................361 Chapter III-71 Mallinckrodt, Irvine, CA, 2000 ...........................368 Chapter III-72 Lozier Corp., Omaha, NE, 2001 ...........................376 Chapter III-73 Olympus (Shenzhen) Industrial Ltd., Shenzhen, China, 2003 .........................................381 Chapter III-74 Woodhead de México, Cd., de Juárez, 2001 ........387 Chapter III-75 System Sensor de México, Cd. Juárez, 2001 ........390 Chapter III-76 Quadrant Homes, Bellevue, WA, 2002 ................395 Chapter III-77 Ultraframe, Clitheroe, U.K., 2008 .......................398 Chapter III-78 R.W. Lyall, Corona, CA, 2000 ..............................403 Chapter III-79 Fender Musical Instruments, Corona, CA, 2001 ......412 Chapter III-80 Ford Stamping and Assembly, Hermosillo, México, 2011 ..........................................................419 Chapter III-81 Volkswagen, Puebla, México, 2001 ......................426 Contents • ix Chapter III-82 Graco, Inc., Minneapolis, 2003 ............................429 Chapter III-83 Fluke Corp., Everett, WA, 2003 ............................434 Chapter III-84 TVS Motor Co., Hosur, Tamil Nadu, India, 2012 .............................................................438 Chapter III-85 Takata Seat Belts (TSB), Monterrey, México, 2004..........................................................446 Chapter III-86 Schweitzer Engineering Laboratories (SEL), Pullman, WA, 2003 ...............................................457 Chapter III-87 Milliken Industrials, Wigan, U.K., 2002 .............465 Chapter III-88 Lenovo, Shanghai Area, China, 2008 ..................469 Chapter III-89 Nintendo Distribution Center, North Bend, WA, 2008................................................................475 Chapter III-90 American Sheet Metal (ASM) and American Integration Technologies (AIT), Chandler, AZ, 2003 ................................................................479 Chapter III-91 SABMiller, plc, Krakow, Poland, 2008 .................485 Chapter III-92 Hollister Inc., Stuarts Draft, VA, 2009 ................490 Chapter III-93 Motores John Deere, S.A. de C.V., Torreón, México, 2004 ..........................................497 Chapter III-94 FCI, Cd. Juárez, Chihuahua, México, 2004 .........503 Chapter III-95 GBC Scientific Instruments, Melbourne, Australia, 2004 ......................................................507 Chapter III-96 O.C. Tanner Co., Salt Lake City, UT, 2003 .......... 510 Chapter III-97 AmorePacific, Suwon, Korea, 2003 ...................... 514 Chapter III-98 Boeing 737, Renton, WA – 2010............................518 Chapter III-99 Gleason Corp., Rochester, NY, 2011.....................528 Chapter III-100 BMW Engines, Steyr, Austria, 2011 .....................532 Chapter III-101 ElectroImpact, Inc., Mukilteo, WA, 2014 ............534 Annotated Bibliography .....................................................................539 Index ....................................................................................................545

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