Contemporary Ergonomics 2008 Contemporary Ergonomics 2008 Editor Philip D. Bust Loughborough University ©2008Taylor&Francis DoIReallyNeedALimo?FitForPurposeErgonomics/HumanFactorsWorkshop A.Jackson&J.Wilkinson ©CrownCopyright2007/HSE InitialTestingofanInspectors’ToolfortheAssessmentofRepetitiveTasks(ART) J.Ferreira,M.Birtles&L.Stanley ©CrownCopyright2007/HSL DevelopmentofanInspectors’AssessmentToolforRepetitiveTasksoftheUpperLimbs J.Ferreira,M.Gray,L.Stanley&D.Riley ©CrownCopyright2007/HSL BaggageHandlingInNarrow-BodiedAircraft:FurtherRiskIdentification S.Tapley,D.Riley&L.Oxley ©CrownCopyright2007/HSE ImprovingRailwaySafetyCriticalCommunications C.Dickinson ©CrownCopyright2007/ORR TheEpidemiologyofSlips,Trips,andFallsintheU.S.Army M.Canham-Chervak,K.G.Hauret&B.H.Jones ©CrownCopyright2007/U.S.ArmyCenterforHealthPromotionandPreventiveMedicine ErgonomicsIssuesInAJetCarCrash M.Gray ©CrownCopyright2007/HSE ReproducedwithpermissionoftheControllerofherBritannicMajesty’sStationaryOffice.Theviews expressedarethoseoftheAuthoranddonotnecessarilyreflecttheviewsorpolicyoftheControlleror anygovernmentdepartment.TheController,anygovernmentandTaylor&FrancisLtdacceptno responsibilityfortheaccuracyofanyrecipe,formulainstructioncontainedwithinthispopulation. 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ISBN978-0-415-46575-5 Contents Preface XVII AGEINGPOPULATION Understandingworkplacedesignforolderworkers:Acasestudy 3 P.Buckle,V.Woods,O.Oztug&D.Stubbs Evaluationoftheeffectivenessoftelecareforindependent livinginSurrey 8 J.Anderson&K.Horton Theeffectsofusers’age,nationalityandcomputerexperience oniconrecognition 14 H-F.Wang&S-Y.Yu APPLICATIONSOFERGONOMICS Problemsassociatedwithpoliceequipmentcarriagewith bodyarmour,includingdriving 23 D.Stubbs,G.David,V.Woods&S.Beards Toqueueornottoqueue–wherearethebiscuits? 29 E.Chandler&S.Hull Teachingergonomicsatadistance:Avirtualworkplace 34 M.Richardson&A.Baird Influenceofvibrationonworkloadwhilereadingand writingonIndiantrains 40 R.Hancock,N.J.Mansfield,V.K.Goel&R.Narayanamoorthy COMPLEXSYSTEMS Usingorganisationalsystemsengineeringtoimprove thebidproposalprocess 49 G.A.L.Kennedy,E-M.Molloy,C.E.Siemieniuch,M.A.Sinclair& R.J.Clayton Anewdecision-makingsystemsframework 55 E-M.Molloy,C.Siemieniuch&M.Sinclair V VI Contents Managinghumanfactorstrade-offsinarmouredfighting vehicleprojects 61 R.Cummings DESIGN Ergonomicsaspectsofvideoconferencing 69 N.C.C.M.Moes,A.Kooijman,E.vanDoorn&N.Fain Avoidingprojectfailure:Puttingpeoplefirst 75 L.Barrett&M.McNeill Thedreameconomy–design,emotionandtheuserexperience 81 P.W.Jordan Theculturalimageryusedinicondesign 86 H-F.Wang&K-L.Wang English,Slovenian,Swedish:Capturinguserrequirementson largeprojects 92 D.Golightly,A.Stedmon,M.Pettitt,S.Cobb,S.Sharples,H.Patel, J.Hollowood,K.Moncrieff,M.D’Cruz&J.Wilson ERGONOMICS4SCHOOLS Diagnosingfailuresinorganisationalbehaviourusinginfluence diagrams 101 M.Tainsh Apostoccupancyevaluationoffiveprimaryschoolsbuiltto coventry’smodelbrief 106 M.Newman,A.Woodcock&P.Dunham Achildcentredapproachtothedesignofe-learningmaterial fortheICTcurriculum 112 R.A.Hassana&A.Woodcock ERGONOMICSANDSECURITY Posture,position&biometrics:Guidelinesforself-service technology 121 J.Ward,C.Riley&G.Johnson Contents VII Ahuman-centeredapproachforimprovingairport securityscreening 127 V.Vassiliades,P.Evans,L.Kaufman,J.W.Chan&D.Downes KeepingtrackofasuspectonCCTV:Howhardcanitbe?! 133 S.Harris,A.Stedmon,S.Sharples&J.Wilson TrackingasuspiciouspersonusingCCTV: Butwhatdowemeanbysuspiciousbehaviour? 139 A.Stedmon,S.Harris,A.Carse,S.Sharples&J.Wilson ExploringessentialskillsofCCTVoperators:Theroleof sensitivitytonon-verbalcues 145 A.Blechko,I.Darker&A.Gale HAZARDOUSINDUSTRIES DoIreallyneedalimo?Fitforpurposeergonomics/human factorsworkshop 153 A.Jackson&J.Wilkinson Currenttrendsinhumanreliabilityassessment 158 B.Kirwan&H.Gibson NuclearActionReliabilityAssessment(NARA),further developmentofadata-basedHRAtool 164 W.H.Gibson,B.Kirwan,R.Kennedy,J.Edmunds&I.Umbers Recurringfactorsinreportableeventsofnuclearpowerplants 170 M.Richter&T-O.Solisch HEALTHANDWELLBEINGOFCONSTRUCTIONWORKERS Recommendationsforergonomicdesignofworkplacesand machineryinconstruction 179 A.Piedrabuena,A.Ferreras,P.Castelló,C.García,A.Oltra, J.Gálvez,L.Tortosa&Á.Page Evaluatingtechnologyandresearchknowledgegapsfor preventionoffallsfromscaffolds 185 H.Hsiao Theimportanceofpowertoolconsumablesonvibrationexposure 191 L.Notini,N.J.Mansfield&D.J.Edwards VIII Contents Implementingahealthmanagementtoolkitinthe constructionindustry 197 P.Bust,A.G.F.Gibb&C.Brace Surveyofheavyequipmentoperatorswhole-body vibrationprofiles 203 G.Newell,N.J.Mansfield&L.Notini Maintenanceworkersandasbestos:Understandinginfluences onworkerbehaviour 209 C.Tyers&S.O’Regan EmployingforeignworkersinSwedenconstructionsector 215 R.K.Ahmad&B.Hansson Ageingworkforceinconstruction–equipmentuseand thepreventionofearlyretirement 221 J.Leaviss,A.G.F.Gibb&P.D.Bust CosteffectivenessofsafetyinitiativesintheHongKong constructionindustry 227 S.Rowlinson&B.Yip HCI Human-computerinteraction:Theelephantinthecorner 239 H.David Theculturalissuesinicondesign 246 H-F.Wang Charlesbabbageandthe“facilityofusing” 252 R.B.Stammers INCLUSIVEDESIGN Reasonableadjustments:Collectinguserexperiencesfor a“solutionsdatabase” 261 N.Geddes&V.Haines Aframeworkforestimatingexclusionfromworktasksduring inclusivedesign 267 D.Nery,P.Langdon&J.Clarkson Categorisingdesignmethods:Howdesignersviewtherolesof usermethodsindesign 273 J.Goodman-Deane,P.Langdon,S.Clarke&P.J.Clarkson Contents IX Operationalisinganalyticalinclusivedesignevaluation 279 P.Langdon,U.Persad&J.Clarkson Theassistiveeye:Aninclusivedesignapproach 285 E.Moellenbach,A.Gale&J.P.Hansen Calibratingcapabilitylosssimulatorstopopulationdata 291 S.Waller,P.Langdon,C.Cardoso&P.J.Clarkson Measuringpriorexperienceinlearnedproductinteractions 297 P.Langdon,T.Lewis&J.Clarkson Tactilepavinganecessaryintervention,butdoesitsuiteveryone? 303 M.Faruk,M.Ormerod,R.Newton,H.MacLennan&M.Y.Abbas Timeismarchingon.Whatreallydeterminesthetimeittakes usalltogetfromAtoB? 309 H.MacLennan,M.Ormerod,R.Newton,M.Faruk&M.Y.Abbas Pedestrians:Justasimpleflow? 315 M.Y.Abbas,M.Ormerod,R.Newton,M.Faruk&H.MacLennan PatternandtrendofpedestriancasualtiesintheUK:Acaseof misunderstoodergonomics? 321 M.Y.Abbas,M.Ormerod,R.Newton,H.MacLennan&M.Faruk Saywhatyousee?Theeffectsofbeingabletoseewhat’s happeningonvocabularydesignforspeechinput 327 A.Stedmon&M.Aujla Inclusivecommunication–theotherbreakthrough 333 R.Chesters,R.Baines&J.Mitchell Inclusion–blendingdisableduserandprofessionalinsights 338 R.Baines,R.Chesters&J.Mitchell 21‘buildingblocks’for21stcenturyinclusion 343 J.Mitchell,R.Baines&R.Chesters MEDICALERGONOMICS Taskenvelopes:Themissinglink 351 S.Hignett&P.Waterson Reducingerrorsinsurgicalcare:Theoryandevidence 357 K.Catchpole,A.Mishra,S.Kreckler&P.McCulloch
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