C O N S T R Construction Extension to the PMBOK® Guide U C T A Guide to the Project Management Body of Knowledge (PMBOK® Guide) I O provides generalized project management guidance applicable to most N projects most of the time. In order to apply this generalized guidance to E construction projects, the Project Management Institute has developed X T the Construction Extension to the PMBOK® Guide. E N S This Construction Extension provides construction-specific guidance for I O the project management practitioner for each of the PMBOK® Guide N Knowledge Areas, as well as guidance in these additional areas not t o found in the PMBOK® Guide: t h e Project health, safety, security, and environmental management P M Project financial management, in addition to cost B O Management of claims in construction K ® G This edition of the Construction Extension also follows a new structure, u discussing the principles in each of the Knowledge Areas rather than i d discussing the individual processes. This approach broadens the e applicability of the Construction Extension by increasing the focus on the “what” and “why” of construction project management. This Construction Extension also includes discussion of emerging trends and developments in the construction industry that affect the application of project management to construction projects. ISBN: 978-1-62825-090-9 U.S. $52.95 P M I® G L O B A GLOBALSTANDARD L S T A 14 Campus Blvd | Newtown Square, PA 19073 USA | PMI.org N D A R D ConstructionX_cover_spread.indd 1 9/8/16 11:47 AM Project ManageMent InstItute constructIon eXtensIon to tHe PMBoK® guIDe 101832_FM_Final.indd 1 9/9/16 1:58 AM Library of Congress Cataloging-in-Publication Data has been applied for. ISBN: 978-1-62825-090-9 Published by: Project Management Institute, Inc. 14 Campus Boulevard Newtown Square, Pennsylvania 19073-3299 USA Phone: 1610-356-4600 Fax: 1610-356-4647 Email: [email protected] Internet: www.PMI.org ©2016 Project Management Institute, Inc. All rights reserved. "PMI", the PMI logo, "PMP", the PMP logo, "PMBOK", "PgMP”, “Project Management Journal", "PM Network", and the PMI Today logo are registered marks of Project Management Institute, Inc. The Quarter Globe Design is a trademark of the Project Management Institute, Inc. 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The paper used in this book complies with the Permanent Paper Standard issued by the National Information Standards Organization (Z39.48—1984). 10 9 8 7 6 5 4 3 2 1 Cert no. SW-COC-001530 101832_FM_Final.indd 2 9/9/16 1:58 AM PreFace In 2002, PMI began publishing industry-specific application-area extensions to A Guide to the Project Management Body of Knowledge (PMBOK ® Guide). The Construction Extension to the PMBOK ® Guide was first published in 2003 and has been updated with each subsequent edition of the PMBOK ® Guide. The industry extensions were updated periodically to maintain consistency with each new version of the PMBOK ® Guide. This edition of the Construction Extension eliminates specific processes and references that become obsolete with each new edition of the PMBOK ® Guide. This new format, generally described as principle-based rather than process-based, ensures the industry-specific extensions remain aligned with subsequent editions of the PMBOK ® Guide. Generally accepted project management terms, interpretations, and practices are not included in this extension to the PMBOK ® Guide, and the practitioner is strongly encouraged to use both documents together. This edition supersedes the Construction Extension—Second Edition and aligns with, and serves as a supplement to, the current and future editions of the PMBOK ® Guide. The PMBOK ® Guide describes specific knowledge and practices generally recognized as good practices on most projects most of the time. The Construction Extension describes supplemental knowledge and practices that are generally accepted as good practices on construction projects most of the time. The Construction Extension includes Knowledge Areas specific to the construction industry, which do not appear in the PMBOK ® Guide: Project Health, Safety, Security, and Environmental Management; and Project Financial Management. As described in Section 3, these Knowledge Areas are aligned with the Knowledge Areas and Process Groups in the PMBOK ® Guide. Processes, tools, and techniques are not replicated and only construction-specific practices are specifically described. iii 101832_FM_Final.indd 3 9/9/16 1:58 AM 101832_FM_Final.indd 4 9/9/16 1:58 AM taBle oF contents 1. INTRODUCTION .......................................................................................................................................................1 1.1 Projects in Construction ..............................................................................................................................1 1.2 Purpose and Audience for the Construction Extension .................................................................................3 1.3 Context and Structure of the Construction Extension ...................................................................................4 1.4 Relationships with Project, Program, and Portfolio Management and Other Organizational Considerations for Construction Projects ..............................................................................4 1.5 The Role of the Project Manager in Construction and Special Areas of Expertise ..........................................6 1.5.1 The Role of the Project Manager in Construction .........................................................................6 1.5.2 Special Areas of Expertise ...........................................................................................................7 1.6 Public Stakeholders ....................................................................................................................................8 1.7 Explanation for the Use of and Reference to the PMBOK ® Guide Processes, Inputs, Tools and Techniques, and Outputs .................................................................................8 1.8 Other Standards ..........................................................................................................................................8 2. THE CONSTRUCTION PROJECT ENVIRONMENT......................................................................................................9 2.1 Organizational Influences on Construction Project Management ..................................................................9 2.1.1 Types of Construction Projects ..................................................................................................10 2.1.2 Project Delivery Methods ..........................................................................................................10 2.1.3 Organizational Structures ..........................................................................................................11 2.1.4 Enterprise Environmental Factors ..............................................................................................12 2.1.4.1 Economic Factors ....................................................................................................12 2.1.4.2 Financial Factors .....................................................................................................13 2.1.4.3 Site Location Factors ...............................................................................................13 2.2 Project Stakeholders and Governance .......................................................................................................14 2.2.1 Project Stakeholders .................................................................................................................14 2.2.2 Project Governance ...................................................................................................................14 2.2.3 Social Responsibility and Sustainability .....................................................................................15 2.3 Project Life Cycles .....................................................................................................................................15 2.3.1 Front End Loading .....................................................................................................................17 2.3.2 Adaptive Life Cycles ..................................................................................................................17 3. PROJECT MANAGEMENT IN THE CONSTRUCTION INDUSTRY: OVERVIEW AND ADVANCEMENTS ......................19 3.1 Project Management Knowledge Areas, Process Groups, and Processes ...................................................19 3.1.1 Project Integration Management ...............................................................................................19 3.1.2 Project Scope Management ......................................................................................................20 3.1.3 Project Schedule Management .................................................................................................21 3.1.4 Project Cost Management .........................................................................................................21 v 101832_FM_Final.indd 5 9/9/16 1:58 AM Table of ConTenTs 3.1.5 Project Quality Management .....................................................................................................22 3.1.6 Project Resources Management ................................................................................................22 3.1.7 Project Communications Management ......................................................................................23 3.1.8 Project Risk Management .........................................................................................................23 3.1.9 Project Procurement Management ............................................................................................23 3.1.10 Project Stakeholder Management .............................................................................................24 3.1.11 Project Health, Safety, Security, and Environmental Management (HSSE) ...................................24 3.1.12 Project Financial Management ..................................................................................................25 3.2 Advances and Societal Influences in Construction Project Management ....................................................25 3.2.1 Advances ..................................................................................................................................25 3.2.1.1 Technology ..............................................................................................................25 3.2.1.2 Building Information Modeling (BIM) ........................................................................26 3.2.1.3 Modern Methods of Construction .............................................................................26 3.2.1.4 Emerging Management Techniques: Alternative Project Delivery Methods, Integrated Project Delivery (IPD), Lean, and Agile .....................................................27 3.2.2 Societal Influences in Construction............................................................................................27 3.2.2.1 Sustainability and Social Responsibility ....................................................................27 3.2.2.2 Skilled Human Resources ........................................................................................27 3.2.2.3 Global and Regional Recessions (Global Economies) ................................................28 3.2.2.4 Global Markets and Future Projects .........................................................................28 3.2.2.5 Ethics ......................................................................................................................28 4. PROJECT INTEGRATION MANAGEMENT ...............................................................................................................29 4.1 Project Integration Management in Construction .......................................................................................29 4.2 Project Integration Management Initiating .................................................................................................31 4.2.1 Project Stakeholders .................................................................................................................32 4.2.2 Enterprise Environmental Factor Considerations ........................................................................33 4.2.3 Project Service Provider Engagement ........................................................................................33 4.3 Project Integration Management Planning .................................................................................................34 4.3.1 Planning Inputs .........................................................................................................................34 4.3.2 Value Engineering .....................................................................................................................34 4.3.3 Intermittent Contract Closures and Commissioning ...................................................................35 4.3.4 Project Strategy ........................................................................................................................35 4.4 Project Integration Management Executing ................................................................................................36 4.4.1 Work Performance and Inspection .............................................................................................36 4.4.2 Value Engineering in Executing .................................................................................................37 4.4.3 Construction Administration ......................................................................................................37 4.4.4 Initiate and Manage Partnering .................................................................................................37 4.4.5 Change Order Management ......................................................................................................38 vi 101832_FM_Final.indd 6 9/9/16 1:58 AM Table of ConTenTs 4.5 Project Integration Management Monitoring and Control ...........................................................................39 4.5.1 Technology Integration ..............................................................................................................39 4.5.2 Integrated Change Control ........................................................................................................40 4.5.3 Sources of Problems with Project Changes ...............................................................................40 4.6 Project Integration Management Closing ...................................................................................................41 4.6.1 Delayed Project Closure ............................................................................................................41 4.6.2 Closeout Documents .................................................................................................................41 4.6.3 Project Punch List .....................................................................................................................42 4.6.4 Beneficial Occupancy and Substantial Completion ....................................................................42 4.6.5 Close Contracts.........................................................................................................................42 4.6.6 Final Project Report and Lessons Learned .................................................................................43 4.7 Integration Management Advancements ....................................................................................................43 5. PROJECT SCOPE MANAGEMENT ..........................................................................................................................45 5.1 Project Scope Management in Construction ..............................................................................................45 5.2 Project Scope Management Planning ........................................................................................................46 5.2.1 Define Scope ............................................................................................................................46 5.2.2 Create WBS ..............................................................................................................................47 5.3 Project Scope Monitoring and Control ........................................................................................................47 5.3.1 Scope Validation/Verification .....................................................................................................48 5.3.1.1 Request for Information (RFI) ...................................................................................49 5.3.2 Scope Creep and Change Management ....................................................................................49 6. PROJECT SCHEDULE MANAGEMENT....................................................................................................................51 6.1 Project Schedule Management in Construction ..........................................................................................51 6.2 Project Schedule Management Planning....................................................................................................52 6.2.1 Define Activities ........................................................................................................................53 6.2.1.1 Work Breakdown Structure ......................................................................................53 6.2.1.2 Decomposition .........................................................................................................53 6.2.1.3 Activity Attributes .....................................................................................................54 6.2.1.4 Progress Measurement Plan and Criteria .................................................................54 6.2.2 Sequence Activities ...................................................................................................................54 6.2.3 Estimate Activity Resources ......................................................................................................56 6.2.4 Estimate Activity Durations .......................................................................................................56 6.2.5 Activity Weightage Definition .....................................................................................................56 6.2.6 Develop Schedule .....................................................................................................................57 6.2.6.1 Vendor or Subcontractor Schedule Analysis .............................................................57 6.2.6.2 Constraints ..............................................................................................................57 6.2.6.3 Schedule Baseline ...................................................................................................58 vii 101832_FM_Final.indd 7 9/9/16 1:58 AM Table of ConTenTs 6.2.6.4 Use of Metrics .........................................................................................................58 6.2.6.5 Schedule Dictionary .................................................................................................58 6.2.6.6 Schedule Risk Analysis (SRA) ...................................................................................58 6.2.7 Progress Curves Development and Update ................................................................................58 6.2.7.1 Weights Distribution Standard Curves ......................................................................59 6.2.7.2 Mathematical Analysis .............................................................................................59 6.3 Project Schedule Management Monitoring and Control ..............................................................................59 6.3.1 Progress Curve Updates ............................................................................................................60 6.3.2 Schedule Impacts .....................................................................................................................60 6.3.3 Progress and Performance Reviews ..........................................................................................61 7. PROJECT COST MANAGEMENT ............................................................................................................................63 7.1 Project Cost Management in Construction .................................................................................................63 7.2 Project Cost Management Planning ...........................................................................................................64 7.2.1 Estimating Costs and Techniques ..............................................................................................64 7.2.1.1 Analogous (Conceptual) Estimating ..........................................................................66 7.2.1.2 Parametric Estimating .............................................................................................66 7.2.1.3 Bottom-Up (Detailed) Estimating ..............................................................................66 7.2.1.4 Three-Point Estimating ............................................................................................66 7.2.1.5 Monte Carlo Simulation ...........................................................................................66 7.2.2 Bill of Materials (Bill of Quantities) .............................................................................................66 7.2.3 Allowances, Contingency, and Management Reserve ................................................................67 7.2.4 Escalation, Inflation, and Currency Exchange .............................................................................67 7.2.5 Metrics .....................................................................................................................................67 7.2.6 Additional Considerations in Estimating .....................................................................................68 7.2.7 Determine Budget .....................................................................................................................70 7.2.7.1 Construction Work Package (CWP) ...........................................................................70 7.2.7.2 Cost Baseline ...........................................................................................................70 7.3 Project Cost Management Monitoring and Control .....................................................................................71 7.3.1 Actual Cost ...............................................................................................................................71 7.3.2 Earned Value Management .......................................................................................................72 7.3.3 Progress and Performance Reviews ..........................................................................................72 7.3.4 Forecasting or Estimate at Completion ......................................................................................72 8. PROJECT QUALITY MANAGEMENT .......................................................................................................................73 8.1 Project Quality Management in Construction .............................................................................................73 8.1.1 Quality Requirements ................................................................................................................73 8.1.2 Modern Quality Management ....................................................................................................74 viii 101832_FM_Final.indd 8 9/9/16 1:58 AM Table of ConTenTs 8.2 Project Quality Management Planning .......................................................................................................75 8.2.1 Contract Requirements .............................................................................................................75 8.2.2 Project Stakeholder Requirements ............................................................................................75 8.2.3 Quality Policy ............................................................................................................................75 8.2.4 Quality Assurance Measurements .............................................................................................76 8.2.5 Quality Checklist .......................................................................................................................76 8.2.6 Project Requirements Review ...................................................................................................76 8.2.7 Quality Management Plan .........................................................................................................77 8.3 Project Quality Management Executing .....................................................................................................78 8.3.1 Quality Audits ............................................................................................................................78 8.3.2 Quality Management Reviews ...................................................................................................79 8.4 Project Quality Control ...............................................................................................................................79 9. PROJECT RESOURCE MANAGEMENT .................................................................................................................81 9.1 Project Resource Management in Construction .........................................................................................81 9.1.1 Resource Types.........................................................................................................................81 9.1.2 Project Location ........................................................................................................................82 9.1.3 Project Size and Type ................................................................................................................82 9.2 Project Resource Management Planning ...................................................................................................83 9.3 Project Resource Management Executing ..................................................................................................84 9.3.1 General Resources ....................................................................................................................84 9.3.2 Human Resource ......................................................................................................................85 9.3.2.1 Staffing....................................................................................................................85 9.3.2.2 Team Building ..........................................................................................................85 9.3.2.3 Interpersonal Skills ..................................................................................................86 9.4 Project Resource Management Monitoring and Controlling ........................................................................86 9.5 Project Resource Management Closing .....................................................................................................87 9.5.1 General Resources ....................................................................................................................87 9.5.2 Human Resource ......................................................................................................................87 10. PROJECT COMMUNICATIONS MANAGEMENT ....................................................................................................89 10.1 Project Communications Management in Construction ..............................................................................89 10.2 Project Communications Management Planning ........................................................................................91 10.2.1 Communications Management Plan ..........................................................................................91 10.2.2 Project Documentation Assessment ..........................................................................................92 10.2.3 Communications Skills ..............................................................................................................92 10.2.4 Corporate Communication and Social Responsibility .................................................................92 10.2.5 Communication Flow for Construction Change Orders, Requests for Information (RFIs), Instructions, and Variation Requests .............................................................93 ix 101832_FM_Final.indd 9 9/9/16 1:58 AM