Conflict Resolution Quarterly 2002 - 2003: Vol 20 Index

13 Pages·1.9 MB·English

INDEX TO: :VOLUME 20
emotuon
mpowe!
ruture

orientations
Index
Xeflections on
t Demographics
rientations, 403-42
Disputing Neutrality
Study of a Bias¢ omplaint During
Mediation, 203-230

model
opme
Mediation Hier are } i f edi a i1KGOW 1l 6I] thera
How Can It ¢ s | |l —6 d d 1« scussion approach
Index 513
196-200; typologieosf , 183. See also Bia lin 145-445
med j ator; Confidentiality, mediator; Divorce wye +3; questions for fucure
mediators; Mediator orientations; Mediator research about, 453—454; skills of, 442;
rationalit] y; AMA ediator tools; Neutral ] inter { | v roles/ac°t ivitieos f, 442) -44) 5
mpartialit\ y lia < ee also Mediators; Th. ird . parties
ediator; Third ¢ ( ity/impartiality, mediator: conflict
resolution and, 492; emotions and, 113
mediator orientation and, 403—404; ques
tions a}b out, 49)3 techniques for enhancing
—- 1 97 2
ind l 218, 2 See also Bias, mediator
tiation and: adversaria Mediator orientation
New Mexico School of Law, 429
» Non disclosure, mediator: confidentiality and
justice’ interest and, | medi
testimony and, 15; policies favoring
t
recommendations regarding, 19
gre Mortgage Co
ommunication: are
6; emouonal
rtance of, 1.
yrogramming anc
119Le
res Morte
ilifornia statutes and
recom nd 1110ns and
isoning/decision making
mediator confidentiality and, 16-1
disclosure and 19; statutory misin
terpretation in, 3
efinitioonf , 309: growth of, 309
on, 309-310
ispute resolution (ODR
licability of, 278—281; communication
2, 274-275; definitioonf , 262
tivenesosf , 267-278 281-283
otions and, 277—278; empathy and
> 4 73; tace-to-face mediation vs
) KISS principle and, 268—269
ASSESS ’ mediation pace and, 273-274 mediator
student sel lf-awareness an ys confidence and, 277; mediator skills and
ent dichotomy and 278; mediator style and, 268—269
ators emotions of. See EmoI tions, ne¢ motivation and, 272; online behavior and,
ind 2) 74; prior relationship and, 2m775<; privacy
Neurolinguistic programming (NLP nd, 271—272; reseoan,r 26c2;h ti me and,
6; trust and, 270