220_CitrixXP_FM.qxd 4/8/02 4:02 PM Page i s o l u t i o n s @ s y n g r e s s . c o m With more than 1,500,000 copies of our MCSE, MCSD, CompTIA, and Cisco study guides in print, we continue to look for ways we can better serve the information needs of our readers. One way we do that is by listening. Readers like yourself have been telling us they want an Internet-based ser- vice that would extend and enhance the value of our books. Based on reader feedback and our own strategic plan, we have created a Web site that we hope will exceed your expectations. [email protected] is an interactive treasure trove of useful infor- mation focusing on our book topics and related technologies. The site offers the following features: (cid:2) One-year warranty against content obsolescence due to vendor product upgrades. You can access online updates for any affected chapters. (cid:2) “Ask the Author” customer query forms that enable you to post questions to our authors and editors. (cid:2) Exclusive monthly mailings in which our experts provide answers to reader queries and clear explanations of complex material. (cid:2) Regularly updated links to sites specially selected by our editors for readers desiring additional reliable information on key topics. Best of all, the book you’re now holding is your key to this amazing site. Just go to www.syngress.com/solutions, and keep this book handy when you register to verify your purchase. Thank you for giving us the opportunity to serve your needs. And be sure to let us know if there’s anything else we can do to help you get the maximum value from your investment. We’re listening. www.syngress.com/solutions 220_CitrixXP_FM.qxd 4/8/02 4:02 PM Page ii 220_CitrixXP_FM.qxd 4/8/02 4:02 PM Page iii 1 YEAR UPGRADE BUYER PROTECTION PLAN Configuring Citrix MetaFrame X P for Windows 1 Including Feature Release Chris Broomes Elias N. Khnaser Ralph Crump Melissa Craft Technical Editor 220_CitrixXP_FM.qxd 4/8/02 4:02 PM Page iv Syngress Publishing,Inc.,the author(s),and any person or firm involved in the writing,editing,or production (collectively “Makers”) of this book (“the Work”) do not guarantee or warrant the results to be obtained from the Work. There is no guarantee of any kind,expressed or implied,regarding the Work or its contents.The Work is sold AS IS and WITHOUT WARRANTY.You may have other legal rights,which vary from state to state. In no event will Makers be liable to you for damages,including any loss of profits,lost savings,or other incidental or consequential damages arising out from the Work or its contents.Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages,the above limitation may not apply to you. You should always use reasonable care,including backup and other appropriate precautions,when working with computers,networks,data,and files. Syngress Media®,Syngress®,“Career Advancement Through Skill Enhancement®,”and “Ask the Author UPDATE®,”are registered trademarks of Syngress Publishing,Inc.“Mission Critical™,”“Hack Proofing™,”and “The Only Way to Stop a Hacker is to Think Like One™”are trademarks of Syngress Publishing,Inc.Brands and product names mentioned in this book are trademarks or service marks of their respective companies. KEY SERIAL NUMBER 001 KTY4T945T6 002 BTGRT4MPE3 003 SCHR63N56N 004 EVE34B32UN 005 97U8MU6CAR 006 NSC4RNTEM3 007 FRDVHTR47T 008 2BT9R564MR 009 73N5M4PNTS 010 ZX6YH23ZFC PUBLISHED BY Syngress Publishing,Inc. 800 Hingham Street Rockland,MA 02370 Configuring Citrix MetaFrame XP for Windows Copyright © 2002 by Syngress Publishing,Inc.All rights reserved.Printed in the United States of America.Except as permitted under the Copyright Act of 1976,no part of this publication may be reproduced or distributed in any form or by any means,or stored in a database or retrieval system, without the prior written permission of the publisher,with the exception that the program listings may be entered,stored,and executed in a computer system,but they may not be reproduced for publication. Printed in the United States of America 1 2 3 4 5 6 7 8 9 0 ISBN: 1-913836-53-1 Technical Editor:Melissa Craft Cover Designer:Michael Kavish Technical Reviewers:Melissa Craft, Page Layout and Art by:Shannon Tozier Thomas Eck,Elias Khnaser Copy Editor:Darlene Bordwell Acquisitions Editor:Catherine B.Nolan Indexer:Robert Saigh Developmental Editor:Kate Glennon Distributed by Publishers Group West in the United States and Jaguar Book Group in Canada. 220_CitrixXP_FM.qxd 4/8/02 4:02 PM Page v Acknowledgments We would like to acknowledge the following people for their kindness and support in making this book possible. Karen Cross,Lance Tilford,Meaghan Cunningham,Kim Wylie,Harry Kirchner,Kevin Votel,Kent Anderson,Frida Yara,Bill Getz,Jon Mayes,John Mesjak,Peg O’Donnell, Sandra Patterson,Betty Redmond,Roy Remer,Ron Shapiro,Patricia Kelly,Andrea Tetrick,Jennifer Pascal,Doug Reil,and David Dahl of Publishers Group West for sharing their incredible marketing experience and expertise. Jacquie Shanahan,AnnHelen Lindeholm,David Burton,Febea Marinetti,and Rosie Moss of Elsevier Science for making certain that our vision remains worldwide in scope. Annabel Dent and Paul Barry of Elsevier Science/Harcourt Australia for all their help. David Buckland,Wendi Wong,Marie Chieng,Lucy Chong,Leslie Lim,Audrey Gan,and Joseph Chan of Transquest Publishers for the enthusiasm with which they receive our books. Kwon Sung June at Acorn Publishing for his support. Ethan Atkin at Cranbury International for his help in expanding the Syngress program. Jackie Gross,Gayle Voycey,Alexia Penny,Anik Robitaille,Craig Siddall,Darlene Morrow, Iolanda Miller,Jane Mackay,and Marie Skelly at Jackie Gross & Associates for all their help and enthusiasm representing our product in Canada. Lois Fraser,Connie McMenemy,Shannon Russell and the rest of the great folks at Jaguar Book Group for their help with distribution of Syngress books in Canada. vv 220_CitrixXP_FM.qxd 4/8/02 4:02 PM Page vi 220_CitrixXP_FM.qxd 4/8/02 4:02 PM Page vii Contributors Ralph “JJ”Crump (CCNP/CCDP,Citrix CCEA,MCSE,MCNE,Cisco Security Specialist,and Compaq ASE) is a Senior Consulting Engineer for an advanced solutions consulting firm in Atlanta,GA.He provides senior design and technical guidance for major clients focusing on enterprise deployments of thin-client,network,and security solutions.He has worked extensively in enterprise organizations designing and building infrastructure services and spe- cializes in enterprise Citrix solutions,networking design and implementation, and security solutions.He has written several other books on similar topics including Microsoft Windows 2000,Network+,and Citrix CCA. Craig Luchtefeld (MCSE,MCP+I,CCEA,CCNA) is a Senior Network Engineer for STL Technology Partners,a leading information technology systems provider in the Central Illinois region.Craig provides STL clients with network infrastructure planning,implementation,support,and trou- bleshooting.He specializes in server-based computing implementations and has played a key role in several Fortune 500 companies in the Midwest.Craig also contributed to the book CCA Citrix MetaFrame XP for Windows Administrator Study Guide. Chris Broomes (MCSE,MCT,MCP+I,CCNA) is a Senior Network Analyst at Devon IT (www.devonitnet.com).Devon IT is a leading enterprise service provider specializing in voice and data network design,security,and VPN solutions based in King of Prussia,PA.Chris has worked in the IT industry for over nine years at large law firms,universities,and software manu- facturers.He has a wide range of technical experience supporting and designing networks including Novell,DEC Pathworks,and AppleTalk,as well as Citrix WinFrame/MetaFrame and Windows NT/2000.Chris is also the President of Infinite Solutions Group,an IT consulting firm specializing in network design,integration and support,and training located in Lansdowne, PA.Chris is currently pursuing a M.S.in Information Science at Penn State University,as well as the CCDA,CCNP,and CISSP certifications.He is a member of the International Engineering Consortium.Chris has contributed to several study guides on Windows 2000,as well as to the E-mail Virus vii 220_CitrixXP_FM.qxd 4/8/02 4:02 PM Page viii Protection Handbook (Syngress Publishing,ISBN:1-928994-23-7) and Hack Proofing Your Web Applications (Syngress Publishing,ISBN:1-928994-31-8). Connie Wilson (CAN,MSCE,CCA) is a Senior Network Engineer with GE Capital in a designated “Center of Excellence”technology site.Currently she has ultimate responsibility for design,implementation,and ongoing oversight of multiple Microsoft and MetaFrame servers supporting national and interna- tional GE divisions.Her specialties are troubleshooting,new product testing, thin client inter-company consulting,and systems optimization.Connie has a broad technology background with 15 years in progressively challenging IT work and a B.S.in Telecommunications.Before joining GE as an employee, Connie was an IT Consultant for GE,contracted primarily to bring a chroni- cally problematic MetaFrame server farm to a high level of reliability. Elias N. Khnaser (CCEA,MCSE,CCNA,CCA,MCP + I) is currently the Citrix Network Engineer for General Growth Properties.General Growth Properties is headquartered in Chicago,IL and is the second largest shopping mall owner and operator in the world,counting over 160 malls worldwide and growing.Elias provides senior-level network design,implementation,and troubleshooting of Citrix and Microsoft technologies for the company.Elias is also a contributing author at Techrepublic.com.Prior to working for General Growth Properties,Elias was a Senior Network Engineer at Solus in Skokie,IL,consulting for companies like Motorola,Prime Group Realty Trust,Black Entertainment Television (BET),Dominick’s Corporate,and Total Living Network (TLN Channel 38). Elias would like to acknowledge and thank the magnificent duo of Catherine Nolan and Kate Glennon of Syngress Publishing for their extraor- dinary patience and professionalism:thank you for making this a wonderful experience.Thanks also to Melissa Craft whose attention to the smallest detail was invaluable;to Steve Amidei and Chuck Tomczyk of General Growth Properties for their infinite support;to Stuart Gabel and Nial Keegan of Solus who opened the door of opportunity;to his friend Joseph K.Eshoo for all his help and encouragement,and to John Sheesley of Techrepublic.com for helping him write better articles.To his friends and family worldwide,this is for you! Finally,Elias would like to dedicate this work to his parents,especially his mother,and to the person that means everything in his life,Nadine Sawaya “Didi”,for loving and supporting him. viii 220_CitrixXP_FM.qxd 4/8/02 4:02 PM Page ix Technical Editor Melissa Craft Melissa Craft (CCNA,MCNE,MCSE,Network+,CNE-3, CNE-4,CNE-GW,CNE-5,CCA) is the Vice President and CIO for Dane Holdings,Inc.,a financial services corporation in Phoenix,AZ,where she manages Web development,and the LAN and WAN for the company. During her career,Melissa has focused her expertise on developing enter- prise-wide technology solutions and methodologies focused on client orga- nizations.These technology solutions touch every part of a system’s lifecycle, from assessing the need,determining the return on investment,network design,testing,and implementation to operational management and strategic planning. In 1997,Melissa began writing magazine articles on networking and the information technology industry.In 1998,Syngress hired Melissa to con- tribute to an MCSE certification guide.Since then,Melissa has continued to write about various technology and certification subjects.She is the author of the best-selling Configuring Windows 2000 Active Directory (Syngress Publishing,ISBN:1-928994-60-1),and Configuring Citrix MetaFrame for Windows 2000 Terminal Services (Syngress Publishing,ISBN:1-928944-18-0). Melissa holds a bachelor’s degree from the University of Michigan and is a member of the IEEE,the Society of Women Engineers,and American MENSA,Ltd.Melissa currently resides in Glendale,AZ with her family,Dan, Justine,and Taylor. ix