AUCTIONEERS AND APPRAISERS OF OBJECTS OF VALUE Major collections | Single items | World record prices Providing auction, appraisal, and deaccession services for museums and non-profi t institutions Contact: Appraisal department 508.970.3299, [email protected] 63 Park Plaza, Boston, MA 02116 | 274 Cedar Hill Street, Marlborough, MA 01752 www.skinnerinc.com | ma/lic. #2304 How to Make the Most of NEMA 2012! CONFERENCE PROGRAM GUidE Thanks for attending the 94th Annual NEMA Conference. This year’s event is packed with more informa- tion, more networking, and more fun than ever. So where do you start? Here’s a quick “how-to” guide that will help you make the most of your conference experience. CONFERENCE APP 2012 PUBLiCATiON AWARd WiNNERs New and innovative for 2012! Put the entire 2012 Exhibit Hall NEMA Conference at your fingertips with our ex- Look over the winners of this year’s NEMA Publica- clusive conference app. You’ll have it all: access to tion Awards; see the best in design, production, and session information, floor plans, evaluations, hand- communication. outs, and information about Burlington. Download your app for free at www.nemanet.org/app. TALK BACK! Emerald Ballroom Promenade, First Floor GREEN is GOOd! Ask a question. Make your point. Take a time-out in New for 2012! Our speaker handouts this year will our “Talk Back” area to ruminate on New England be available online instead of in print. You can ac- museum issues and provide input to NEMA. (Talk cess handouts in sessions via our Conference App Back wall is courtesy of 42 Design Fab; visit them in (see above) or print them on demand at the confer- Booth #10 in the Exhibit Hall.) ence hotel business center on the first floor. REsUME REviEW KEYNOTE sEssiON New for 2012! Bring your resume and get a one-on- Emerald Ballroom I & III, Wednesday, 10:45 am one career tune-up from a seasoned museum pro- Don’t miss! Internationally-acclaimed design and fessional – just the thing to enhance your job search! branding expert Michael Jager engages us with his Stop by the Walk-In Registration desk to sign up for multimedia presentation, “Set My Mind Ablaze: a 15-minute session with a NEMA board member, Creating a Manifesto for the Cause of Cultural Cu- who will check out your C.V. and give you some on- riosity.” Lots of energy and surprises await. Come the-spot advice. Pre-registration is required; spaces armed with your opinions on innovation! are limited. CONCURRENT sEssiONs NEMA ANNUAL LUNCHEON MEETiNG Conference sessions can fill up quickly and are on Emerald Ballroom III, Friday 12:45 – 2:00 pm; a first-come, first-seated basis. We suggest arriving Pre-registration required. at least 5 minutes prior to the starting time. Find out what’s new in your association. Celebrate innovations in New England museums as we honor PLEAsE NOTE: PROGRAM CHANGEs the recipient of NEMA’s 2012 Innovation Award Fundraising Events: Sweating Bullets or Silver Bul- and pay tribute to the folks who are advancing the lets, originally scheduled for Friday 9:00 am – 10:30 museum field in our region. Plus, be the first to see am, has been cancelled. NEMA’s new branding platform, unveiled here for the first time! EXHiBiT HALL MAKE PLANs FOR NEWPORT iN 2013! Ground Floor, Wednesday, 8:00 am to 6:15 pm; Thurs- day, 8:00 am to 3:00 pm Mark your calendar for the 2013 NEMA Conference, Get the latest information on innovative products November 13 - 15, in Newport, Rhode Island. Join us AUCTIONEERS and services for the museum community. The Ex- for three memorable days in the land of yachts, man- hibit Hall is also a hub of activity for your coffee/ sions, and museums. Session proposals are due Feb- AND APPRAISERS snack breaks and where you pick up your on-site ruary 1, 2013. Please visit www.nemanet.org/conf13. box lunch (pre-registration required). Enter to win OF OBJECTS raffle prizes from exhibitors and museums. Details vOTE FOR THE 2013 THEME OF VALUE in your registration packet. Don’t forget to vote for next year’s theme as part of our #NEMATHEME crowdsourcing project. Review NEMA CONFERENCE BOOKsTORE the ideas and cast your ballot near the Talk Back Ground Floor Registration Area, Wednesday, 12:00 pm – area in the Emerald Ballroom Promenade on the 1st Major collections | Single items | World record prices 5:00 pm; Thursday, 8:00 am – 5:00 pm; floor. (Voting ends Thursday at 5:00 pm; see infor- Friday, 8:00 am – 12:30 pm mation in your conference tote bag.) Providing auction, appraisal, and deaccession services for museums and non-profi t institutions Browse the Conference Bookstore for great reads from the AAM Questions? Visit the NEMA professional development li- Registration Desk on the Ground #NEMA2012 Contact: Appraisal department 508.970.3299, [email protected] brary and other publishers. Floor from 8:00 am – 5:00 pm 63 Park Plaza, Boston, MA 02116 | 274 Cedar Hill Street, Marlborough, MA 01752 Wednesday and Thursday, 8:00 am till noon on Friday. www.skinnerinc.com | ma/lic. #2304 d e W 7 - 6:30 AM – 7:00 AM Speakers: Jack Anderson, Director, Woodstock Histori- 1 1 NEMA FiTNEss cal Society, VT; Chris Mason, Manager of Interpretation, Nantucket Historical Association, MA; Kate Laurel Mac Intosh, Principal, Revitalizing Historic Sites, MA; Ron Morning Walk Potvin, Assistant Director and Curator, Brown Center for Hotel Lobby Public Humanities, RI; Susan Robertson, Executive Direc- Join NEMA Director Dan Yaeger for an energizing tor, Gore Place, MA; Ken Turino, Manager of Community walk around the University of Vermont campus. Engagement and Exhibitions, Historic New England, MA 8:00 AM – 5:00 PM Form Follows Function, but Function Follows Program — Effective Museum Programming REGisTRATiON OPEN Kingsland With a focused programming effort, museums can align mission, physical infrastructure, and budget to define the project requirements and limitations. In doing so, the museum can better manage poten- tial scope creep and cost overrun. Discussion top- ics will include defining the institutional mission, 8:00 AM – 6:15 PM facility analysis, aligning visitor services amenities EXHiBiT HALL OPEN with projected attendance, early-stage energy mod- eling, programming sessions with key staff, modes of operation, maintaining operations throughout 8:00 AM – 9:00 AM construction, collection of data, and recording of de- WELCOME COFFEE ANd BAKEd tailed space criteria. GOOds iN EXHiBiT HALL Co-Chairs: Douglas Hyland, Director, New Britain Mu- Hosted by seum of American Art, CT; Chad Reilly, Associate Princi- pal, CBT Architects, MA Speaker: John Backman, Senior Associate, CBT Archi- tects, MA The Future of Museum Funding from iMLs 9:00 AM – 10:30 AM Valcour CONCURRENT sEssiONs The Institute of Museum and Library Services has adopted a new mission, vision, and strategic plan that Coming Back stronger: How Museums Can will support its continuing efforts to assist museums Prepare, survive, and Thrive After a Major disaster in engaging communities in meaningful and creative Amphitheatre ways. This session explores IMLS’s new strategic plan In August, 2011, several museums in the Northeast and changes in museum funding programs for 2013. had to actually use their disaster plans when Tropi- The panel includes museum professionals who share cal Storm Irene caused major flooding. In this ses- practical examples from their experiences with the sion, you will learn about some of the common mis- IMLS grant programs. takes made when writing disaster plans and how Chair: Mark Feitl, Museum Program Specialist, Institute you can make yours relevant to your museum, tips of Museum and Library Services, DC for working with FEMA, and how to effectively use social media after a disaster to reach out to conser- The iPad Changes the World ‑ and Museums vators, grantors, and the community. Diamond Ballroom I Co-Chairs: Amy Mincher, Assistant Director, Slate When the iPad was announced by Steve Jobs it first Valley Museum, NY; Carol Frisa, Conservator, Works- met with a lukewarm response. But when people on-Paper Conservation, VT; Kathryn Weller, Executive could take it in their hands, they wanted one. Just Director, Slate Valley Museum, NY two years later, more than 30 million iPads have been sold and have changed the world of comput- Extreme Makeover: Historic House Edition, season 2 ing. For museums they make touch screens and Diamond Ballroom II interactive learning more accessible – and their Critics of historic house museums say they are an long-term potential is unimaginably profound. Hear endangered species, going the way of the dinosaur. about some innovative apps and case studies, share We put that myth to rest in this sequel to the 2011 your own examples, then brainstorm with us about session Extreme Makeover: Historic House Edition. the iPad’s potential to change museums. This session focuses on creative ways to develop Co-Chairs: Kathy Burton Jones, Assistant Director and and promote educational programs, new interpre- Research Advisor, Harvard Museum Studies Program, tive ideas, different ways of approaching exhibits, MA; Robert Wolterstorff, Executive Director, Bennington and creative ways to fund projects. If you attended Museum, VT last year’s session, welcome back. If not, welcome to Speakers: Laurie Glover, Visual Resources Manager, Ster- the show! ling and Francine Clark Art Institute, MA; Brad Larson, Chair: Gail Nessell Colglazier, Executive Director, Amer- Principal, Brad Larson Media, MA; Teresa O’Toole, ican Independence Museum, NH Curatorial Coordinator, Sterling and Francine Clark Art 2 94th Annual NEMA Conference 2012 Institute; Paula Rais, Community Engagement Director, Speakers: Alexandra Allardt, Principal & Managing Di- Children’s Museum of New Hampshire; Viktorya Vilk, rector, ArtCare Resources, RI; Camille Myers Breeze, Di- Project Manager of Collections Interpretation, Sterling rector, Museum Textile Services, MA; David Lee Colgla- and Francine Clark Art Institute, MA zier, Conservator, NH; Emily Gardner Phillips, Painting Conservator, Phillips Art Conservation, LLC, NY; Nancie spectacle or Motivator? disturbing Content in Ravenel, Objects Conservator, Shelburne Museum, VT Exhibitions Willsboro 12:15 PM – 1:15 PM Graphic depictions have a raw power over our emo- OPENiNG LUNCH tions. Whether they attract or repel us, they certainly get our attention and cause us to react. In this ses- Exhibit Hall - Ticket Required sion, we’ll provoke a discussion about how disturb- It’s all about the networking! Meet up with col- ing content in exhibits can be used to change visi- leagues, reconnect, and have fun strengthening your tors’ attitudes. As a starting point, we’ll discuss an ties to this talented, generous, and committed muse- exhibit on the Armenian Genocide and visitor evalu- um community that we know as the NEMA Family! ations at the Illinois Holocaust Museum, raising the question of when horrific content ceases to stimulate 12:15 PM – 3:15 PM critical thinking and instead shuts down discussion. diRECTORs ANd TRUsTEEs Co-Chairs: Edward Malouf, Principal, Content•Design LUNCHEON PROGRAM Collaborative LLC, MA; Barbara Megurian, Vice Presi- dent, Armenian Library & Museum of America, MA Emerald Ballroom II - Ticket Required Speakers: Kimberly Shockley, Director of Public Pro- The dog Wagging the Tail: Managing Your Museum’s grams, Mashantucket Pequot Museum, CT; Amy investment in social Media Weisser, Director of Exhibition Development, National September 11 Memorial & Museum, NY As social media has become more prevalent in museum marketing, leaders face a conundrum. We speed dating Meets Condition Reporting want our museums to be on the cutting edge, yet Emerald Ballroom II how do we justify committing staff time to Twitter, This fast-paced workshop will give attendees a Facebook, Pinterest, LinkedIn, and all the other chance to learn terminology, examination tech- social media vehicles? What metrics do we use to niques, and sample varying condition report for- determine whether our investment is worth it? mats. Experienced conservators will lead round- How do we ensure that our social media strategy is table discussions. Each table will include a different aligned with our overall strategic goals? How do we type of artwork. Conservators will coach partici- make sure the dog is wagging the tail and not the pants to develop a condition report on their object. other way around? After 15 minutes, it’s off to the next table for a new This highly interactive luncheon will offer mu- artwork and a different conservator. seum leaders new perspectives and frameworks for Co-Chairs: Marylou Davis, Private Conservator and His- successfully managing their institution’s investment toric Design Consultant, CT; David Dempsey, Associate in social media and technology. We’ll review the Director for Museum Services, Smith College Museum of (continued on page 4) Art, MA 10:45 AM – 12:15 PM KEYNOTE Emerald Ballroom I & III sEssiON Welcome from Joshua Basseches, President, New England Museum Association; remarks from Ford Bell, President, American Alliance of Museums and NEMA Executive Director Dan Yaeger. 2012 KEYNOTE sPEAKER MiCHAEL JAGER NEMA is proud to announce Michael Jager as the keynote speaker for the 2012 annu- al conference in Burlington, VT. For more than twenty years Michael has directed the multidisciplinary creative and design efforts of JDK, an internationally-acclaimed stu- dio located in Burlington. His work has launched and supported the success of some of today’s most important and relevant brands, including Burton Snowboards, Microsoft’s Xbox 360 and Zune, Nike, Levi’s, SRAM, Phish, MTV, Virgin, and Patagonia. His love of Andy Warhol has informed his design work and also led to a col- laboration with the Fleming Museum on the catalogue and exhibition, Andy Warhol - Work and Play. For the NEMA Conference, Michael riffs on his experiences at the intersection of design, branding, culture, and innovation in a presentation called “Set My Mind Ablaze: Creating a Manifesto for the Cause of Cultural Curiosity.” 94th Annual NEMA Conference 2012 3 (continued from page 3) Exhibition Critique: Online and Onsite Exhibits, featuring voices for the Lake relative merits of the most popular social networks, Ticket holders meet in the Conference Center Lobby at investigate methods for keeping staff on track with 1:40 pm. Bus leaves promptly at 1:50 pm. appropriate and professional social media behav- The Exhibitions PAG is back with the popular Exhi- ior, and analyze the effectiveness of social media in bition Critique. This year’s topic focuses on exhibits advancing your institution’s message and mission. that are both onsite and online. We examine ECHO This is not a tips & techniques session for using so- Lake Aquarium and Science Center’s Voices for the cial media tools; our goal is to offer ways to manage Lake. This IMLS-funded project aims to engage the social media campaigns and integrate them strategi- community in stewardship of Lake Champlain cally into your operations. through an integrated platform of online and onsite Our presenter is Roberta exhibits and outreach programming. What are the (Bobbie) Carlton, an award- benefits and challenges of creating an exhibit that winning marketing, PR and exists online and onsite simultaneously? After a tour social media professional of the exhibit by ECHO staff, our review panel of who is the founder of Mass museum professionals from many disciplines exam- Innovation Nights, a free ine these and other questions. monthly product launch Chair: Jan Crocker, Co-Chair Exhibits PAG and Presi- party and networking event dent, Jan Crocker Museum Associates, MA powered entirely by social Voices for the Lake team from ECHO: Bridget Butler, media. The events help companies as large as IBM Conservation Education Specialist/NewsChannel 5 Con- and as small as a 1 or 2 person start-up get visibil- servation Correspondent, Julie Silverman, Director of New, ity for their new products in the social networking and Travis Cook, Information Technology Coordinator community. Bobbie regularly teaches classes in so- Speakers: Kimberly Kuta Dring, MS, Director of Re- cial media marketing, and consults with small busi- search and Evaluation, Stepping Stones Museum for nesses and individuals who are just getting started Children, CT; Serena Furman, Principal, A Space De- in social networking and social media marketing. sign, MA; Amanda Kay Gustin, Researcher, The Mary Previously, she headed global public relations at Baker Eddy Library, MA; Paul Orselli, President and Parametric Technology Corporation and Cognos Chief Instigator, Paul Orselli Workshop (POW!), NY (now IBM) and led the marketing efforts for the Bea- con Street Girls, a social network and book series for 1:45 PM – 3:15 PM preteen girls. Follow Bobbie on Twitter as @BobbieC or @MassInno. CONCURRENT sEssiONs Hosted by After the House Museum: Returning Historic House Qm² Museums to Private Ownership Amphitheatre This panel addresses a sobering challenge: what 12:30 PM – 5:00 PM to do with a historic house museum that is no lon- NEMA BOOKsTORE OPEN ger sustainable. Focusing on easements as a way to ensure permanent protection of historic resources, topics include how easements work, including legal 1:15 PM – 1:45 PM considerations, and an overview of Historic New dEssERT ANd COFFEE iN EXHiBiT England’s easement program. Two case studies focus on options explored and factors that led to the deac- HALL cession decision, how to address community con- cerns, and lessons learned. 1:45 PM – 5:15 PM Chair: Jess R. Phelps, Team Leader for Historic Preserva- OFF‑siTE sEssiONs tion, Historic New England, MA Speakers: Joe Cornish, Senior Stewardship Manager, His- Cultural destination Walking Tour of Burlington toric New England, MA; Maurice Handel, board member, Ticket holders meet in the Conference Center Lobby at Needham Historical Society, MA; Lawrence Yerdon, 1:35 pm. Bus leaves promptly at 1:45 pm. President, Strawbery Banke Museum, NH Burlington is one of the Northeast’s leading cultural The Boogeyman Under the Bed: Avoiding the Bite of destinations, with a perfect combination of art gal- Poor internal Controls leries, festivals, performance spaces, and historic Emerald Ballroom I architecture. Join us for a walking tour of Burling- ton’s cultural sites, including Burlington City Arts, A controller and auditor’s perspective: smaller non- Church Street Marketplace District, and the beau- profit organizations like museums are especially tifully-renovated Flynn Center for the Performing vulnerable to fraud. The good news is that fraud- Arts. City and cultural leaders discuss how they prevention processes do not have to be expen- worked together to create a buzz about Burlington! sive or complex. Attendees will learn about tools that they can use to prevent fraud, along with de- Chair: Doreen Kraft, Executive Director, Burlington City veloping fraud-prevention strategies, promoting Arts, VT 4 94th Annual NEMA Conference 2012 W organizational transparency, and establishing a Historian and Exhibit Developer, NY; 1 e 1 strong internal control environment to benefit the Gwen Spicer, Owner and Head Conser- - d community you serve. vator, Spicer Art Conservation, NY 7 Co-Chairs: Jeri Appier, Controller, Boston Children’s Theater and dance: Tools for Community Museum, MA; Alfonso Perillo, Partner, Edelstein & Engagement and Collaboration Company, LLP, MA Valcour The New New Local History Explore the use of theater and dance as a means Emerald Ballroom III to make innovative, lasting connections with your Pop-up projects, psychogeography, geotagging, mo- community. While many are familiar with Plimoth bile apps. Locavores, the long tail, museum 2.0. For Plantation’s first-person interpretation, this session local history organizations, it’s a brave new world. shares insights gained from performances of Shake- Using a blend of case studies, technology reviews, speare’s plays that illuminate the world from which and practical advice, this session presents trends that the Pilgrims came. Also, the session highlights this are changing place-based history, with a focus on summer’s collaboration between Connecticut Land- low-cost, audience-centered strategies for small mu- marks and Writer’s Block, Ink, which created a seums. During the second half of the session partici- moving dance performance giving “voice” to Adam pants will workshop ideas for their own institutions. Jackson, an 18th-century slave owned by Joshua Hempstead, a prominent New London citizen who Chair: Rainey Tisdale, Independent Curator, MA kept an incomparable diary of his life and work. Speakers: Anna Ghublikian & Adj Marshall, Students, Learn how performing arts can augment all types of Brown University Public Humanities Program, RI; Elyse museum programming. McNiff, Public Art Coordinator, New England Founda- tion for the Arts, MA Chair: Jennifer Brundage, National Outreach Manager, Smithsonian Institution, Washington, DC The Pleasures and Perils of Working with students Speakers: Edward Baker, Executive Director, New as Exhibit Curators London County Historical Society, CT; Judy Dworin, Diamond Ballroom II Principal, Judy Dworin Performance Project and Trinity This panel discussion examines how students have College; CT; Jennifer Harris, Deputy Director, Plymouth worked within museums as curators. Student curat- Public Library, MA; Kathryn LaPrad, Associate Director ing can provide valuable experiences for all partici- for Institutional Giving, Plimoth Plantation, MA pants, from students creating exhibits as a team, to museums supplementing their volunteer base, to the 3:15 PM – 3:45 PM public enjoying the exhibits. Examples include el- ementary, high school, and college-level projects. The sNACK BREAK iN EXHiBiT HALL goal is to provide a framework that you can use to Hosted by POW! (Paul Orselli Workshop) start a program for students where they are the ones giving back to the museum. Co-Chairs: Dana Lippitt, Director of Museum Opera- tions & Curator, Bangor Museum and History Center, ME; Margaret Tamulonis, Manager of Collections & Exhibitions, Fleming Museum of Art, VT strategize Me: Making A Career Plan Diamond Ballroom I We may participate in strategic planning to help chart our orga- Career Conversation nization’s future, but how often in our careers do we stop and 2:00 pm - 3:00 pm examine where we’ve been, Willsboro where we are, and where Charlie Browne has served as Executive Director of the Fairbanks we’re going? We’ll share our Museum & Planetarium in St. Johnsbury, VT, for over 20 of his career planning journey and 34 years there. He came to the museum field as a teacher with a explore ways for you to ener- passion for environmental education. He holds an AB in Govern- gize your own career path. ment from Harvard and a Masters in Science Teaching from An- You’ll leave with tools, tioch. Charlie has served as a director and officer of the Vermont ideas, and a new sense of Museum and Gallery Alliance and of NEMA. He focus. has served on the Nominating Committee and the Chair: Anne Ackerson, Ex- National Program Committee of AAM, and has ecutive Director, Museum been a peer reviewer for AAM’s Accreditation and Association of New York MAP programs for nearly 20 years. He holds a certif- Speakers: Marianne Bez, icate from the Getty Leadership Institute for Museum Independent Writing Management and received a 2006 Excellence in Peer Professional, NY; Chris- Review Service Award from AAM. He lives on a 200- topher S. Clarke, Ph.D., acre former dairy farm in northern Vermont. 94th Annual NEMA Conference 2012 5 W 3:45 PM – 5:15 PM Putting visitors First: A Creative 1 e 1 Approach to service Training - d CONCURRENT sEssiONs Amphitheatre 7 …And We are a House Museum Too While front-line staff plays the most vis- Emerald Ballroom III ible role in providing good service, all mu- Connecting the past to the present, making history seum employees can and should play a part. relevant, and engaging audience are goals that many This session presents an innovative approach of us strive for every day. How can we demonstrate taken by the Gardner Museum to making a posi- our vitality, honor the past, and build community? tive visitor experience the responsibility of all staff. This session explores the programs of the Stowe Presenters share “out-of-the-box” approaches, chal- Center - beyond the house tour. Learn techniques for lenges encountered, and the lessons learned, pro- reaching new audiences on-site, off-site, and online, viding participants with concrete ideas that can be which promote civic engagement, establish strong applied at their own institutions. roots in the community, and provide experiences be- Chair: Jennifer DePrizio, Director of Visitor Learning, yond the physical site. Isabella Stewart Gardner Museum, MA Chair: Shannon Burke, Director of Education and Visitor Speaker: Wanessa Tillman, Director of Visitor Services, Services, Harriet Beecher Stowe Center, CT Isabella Stewart Gardner Museum, MA Speakers: Sonya Green, Outreach and Public Program Coordinator, Harriet Beecher Stowe Center, CT; Amanda Walking the Governance/Management Line Roy, School and Online Program Coordinator, Harriet Emerald Ballroom II Beecher Stowe Center, CT Boards govern and staff manage; boards set policy and staff carry it out. That’s the theory. But the reali- Conversations about Advocacy ty is usually far more complex, particularly in small- Valcour er museums with limited staff that rely on board With governmental budget cuts and a continuing members to be active volunteers. This participatory poor economy, cultural organizations are still front- session gives you an opportunity to think through and-center in efforts to slash spending. It is more some thorny puzzles about the roles and responsi- important than ever to remind the visiting public of bilities of board members and executive directors. why museums are still vital members of their com- Bring your own delicate situations to add to the munities, contributing to their local economies and conversation. their quality of life. Join us for conversations with four experts on advocacy for cultural institutions. (continued on page 9) Organized in a “round robin” format, attendees will have the opportunity for in-depth conversations with experts discussing a variety of advocacy top- Edelstein & Company LLP ics: using social media as an advocacy tool, working is pleased to support with your local politicians, board members as advo- NEMA’s 94th Annual Conference cates, and legal issues with advocacy. Chair: Kate McBrien, Curator of Historic Collections, For over 40 years we have helped our Maine State Museum, ME nonprofit clients navigate the maze of Speakers: David Carris, board member, Vermont Arts compliance and regulatory requirements. Council, VT; JR Phillips, former Director, Maine State Museum, ME, Julia Pistell, Communications and Mem- bership Associate, The Mark Twain House & Museum, CT; and members of the NEMA Advocacy Committee Group Health & Benefit Administration Products & Services Willsboro Forum Take part in an engaging discus- sion with Mary Rosen of the U.S. Department of Labor’s Employee Benefits Security Administration department on such key areas as fi- duciary responsibilities, fees, disclosure regulations and plan communications. As part of the program, you’ll be asked questions that will inform the cre- ation of a customized benchmarking report, created A full-service Certified Public Accounting firm by AllianceBernstein Investments. The report com- providing Taxation, Business Consulting, pares your organization’s plan with those of its peers Business Valuation, Litigation Support and suggests action items for making enhancements. and Financial Planning Services to Businesses and Individuals Co-Chairs: John Lamontagne, RHU, CLTC, Small Busi- ness Insurance Agency, Inc., MA; Dwight S. Porter, www.edelsteincpa.com Benefits Broker, Small Business Insurance Agency, Inc., Group Health & Benefit Administrators- NEMA, MA 617-227-6161 Speaker: Mary Rosen, U.S. Department of Labor’s Em- ployee Benefits Security Administration 94th Annual NEMA Conference 2012 7 You’ve never seen POS this way Agile workflows, perfect mirror image to your brand and all the right tools for delivering an extraordinary retail experience. Meet Retail Pro Prism™ POS at www.retailpro.com Have questions about retailing with Retail Pro®? Visit booth 47. J.D. Associates, a Retail Pro Authorized Business Partner is there to help.
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