Computing Handbook. Information Systems and Information Technology

1490 Pages·2014·20.202 MB·English

by  Teofilo Gonzalez, Jorge Diaz-Herrera, Allen Tucker

Computer Science
Computing Handbook, Third Edition: Information Systems and
Information Technology demonstrates the richness and breadth of
the IS and IT disciplines. The second volume of this popular hand-
book explores their close links to the practice of using, managing,
and developing IT-based solutions to advance the goals of modern
organizational environments. Established leading experts and influ-
ential young researchers present introductions to the current status
and future directions of research and give in-depth perspectives on
the contributions of academic research to the practice of IS and IT
development, use, and management.
Like the first volume, this second volume describes what occurs in
research laboratories, educational institutions, and public and private
organizations to advance the effective development and use of com-
puters and computing in today’s world. Research-level survey articles
provide deep insights into the computing discipline, enabling readers
to understand the principles and practices that drive computing edu-
cation, research, and development in the twenty-first century.
Features
• Aligns with the undergraduate curriculum models developed by
the Association for Computing Machinery (ACM) and the Asso-
ciation for Information Systems (AIS)
• Discusses the nature and identity of the IS and IT disciplines
• Examines current topics in IS and IT, including data and informa-
tion management, human–computer interaction, management of
IT capabilities, and the role of IT in organizations and markets
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COMPUTING
HANDBOOK
THIRD EDITION
Information Systems and
Information Technology

COMPUTING
HANDBOOK
THIRD EDITION
Information Systems and
Information Technology
EDITED BY
Heikki Topi
Bentley University
Waltham, Massachusetts, USA
EDITOR-IN-CHIEF
Allen Tucker
Bowdoin College
Brunswick, Maine, USA
CRC Press
Taylor & Francis Group
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Boca Raton, FL 33487-2742
© 2014 by Taylor & Francis Group, LLC
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Version Date: 20130321
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Contents
Preface to the Computing Handbook Set .................................................................xi
Preface to Volume II: Information Systems and Information Technology ......... xiii
Acknowledgments ..................................................................................................xxi
Editors. ................................................................................................................. xxiii
Contributors ..........................................................................................................xxv
Part I Disciplinary Foundations and Global Impact
1 Evolving Discipline of Information Systems .........................................................1-1
Heikki Topi
2 Discipline of Information Technology: History and Development .................2-1
Barry M. Lunt and Han Reichgelt
3 Information Systems as a Practical Discipline ..............................................3-1
Juhani Iivari
4 Information Technology: Principles, Methods, and Theory ........................4-1
Han Reichgelt, Joseph J. Ekstrom, Art Gowan, and Barry M. Lunt
5 Sociotechnical Approaches to the Study of Information Systems ................5-1
Steve Sawyer and Mohammad Hossein Jarrahi
6 IT and Global Development ...........................................................................6-1
Erkki Sutinen
7 Using ICT for Development, Societal Transformation, and Beyond:
Closing the Digital Divide in Developing Countries: Case of Egypt ...........7-1
Sherif Kamel
v
vi Contents
Part II technical Foundations of Data and Database
Management
8 Data Models ....................................................................................................................8-1
Avi Silberschatz, Henry F. Korth, and S. Sudarshan
9 Tuning Database Design for High Performance ...................................................9-1
Philippe Bonnet and Dennis Shasha
10 Access Methods. ...........................................................................................................10-1
Apostolos N. Papadopoulos, Kostas Tsichlas, Anastasios Gounaris,
and Yannis Manolopoulos
11 Query Optimization ...................................................................................................11-1
Nicolas Bruno
12 Concurrency Control and Recovery.......................................................................12-1
Michael J. Franklin
13 Distributed and Parallel Database Systems. .........................................................13-1
M. Tamer Özsu and Patrick Valduriez
14 Multimedia Databases: Description, Analysis, Modeling, and Retrieval ....................14-1
Vincent Oria, Ying Li, Chitra Dorai, and Michael E. Houle
Part III D ata, Information, and Knowledge
Management
15 Building Conceptual Modeling on the Foundation of Ontology ...................15-1
Andrew Burton-Jones and Ron Weber
16 Data and Information Quality Research: Its Evolution and Future ..............16-1
Hongwei Zhu, Stuart E. Madnick, Yang W. Lee, and Richard Y. Wang
17 Knowledge Management ...........................................................................................17-1
Susan Newell and Marco Marabelli
18 Digital Libraries. ..........................................................................................................18-1
Edward A. Fox, Monika Akbar, Sherif Hanie El Meligy Abdelhamid, Noha
Ibrahim Elsherbiny, Mohamed Magdy Gharib Farag, Fang Jin, Jonathan P. Leidig,
and Sai Tulasi Neppali
19 Knowledge Discovery and Data Mining ...............................................................19-1
Jennifer Jie Xu
20 Big Data ..........................................................................................................................20-1
Stephen Brobst and Bill Franks
21 Governance of Organizational Data and Information. .....................................21-1
Walid el Abed and Paul Brillant Feuto Njonko
Contents vii
Part IV analysis, Design, and Development
of Organizational Systems
22 Design Science Research ...........................................................................................22-1
Alan R. Hevner
23 Identifying Opportunities for IT-Enabled Organizational Change ..............23-1
Matti Rossi and Juho Lindman
24 Deconstructing Enterprise Systems: Emerging Trends in the Next
Generation of ES Applications.................................................................................24-1
Paul Devadoss
25 Enterprise Architecture .............................................................................................25-1
Martin Meyer and Markus Helfert
26 Business Process Management and Business Process Analysis ......................26-1
Jan vom Brocke and Christian Sonnenberg
27 Information Requirements Determination ..........................................................27-1
Glenn J. Browne
28 From Waterfall to Agile: A Review of Approaches to Systems
Analysis and Design .........................................................................................................................28-1
Joey F. George
29 Human-Centered System Development ................................................................29-1
Jennifer Tucker
30 Developing and Managing Complex, Evolving Information Infrastructures ..........30-1
Ole Hanseth
31 Impact of Culture on Information Systems Design and Use: A Focus on E-Business .....31-1
Dianne Cyr
Part V Human–Computer Interaction and User Experience
32 Usability Engineering ................................................................................................32-1
John M. Carroll and Mary Beth Rosson
33 Task Analysis and the Design of Functionality ..................................................33-1
David Kieras and Keith A. Butler
34 Designing Multimedia Applications for User Experience ...............................34-1
Alistair Sutcliffe
35 Applying International Usability Standards. .......................................................35-1
Tom Stewart
36 Designing Highly Usable Web Applications ........................................................36-1
Silvia Abrahão, Emilio Insfran, and Adrian Fernandez
37 Transforming HCI: The Art, Science, and Business of User Experience Design .....37-1
William M. Gribbons and Roland Hübscher
viii Contents
Part VI U sing Information Systems and technology
to Support Individual and Group tasks
38 Individual-Level Technology Adoption Research: An Assessment of the Strengths,
Weaknesses, Threats, and Opportunities for Further Research Contributions ...............38-1
Viswanath Venkatesh, Michael G. Morris, and Fred D. Davis
39 Computer Self-Efficacy ..............................................................................................39-1
George M. Marakas, Miguel I. Aguirre-Urreta, and Kiljae Lee
40 Developing Individual Computing Capabilities .................................................40-1
Saurabh Gupta
41 Role of Trust in the Design and Use of Information Technology and
Information Systems. ..................................................................................................41-1
Xin Li
42 Impacts of Information Systems on Decision-Making .....................................42-1
Emre Yetgin, Matthew L. Jensen, and Teresa Shaft
43 Computer-Supported Cooperative Work ..............................................................43-1
Steven E. Poltrock
44 Information Technology for Enhancing Team Problem Solving and Decision Making ....44-1
Gert-Jan de Vreede, Benjamin Wigert, Triparna de Vreede, Onook Oh,
Roni Reiter-Palmon, and Robert Briggs
45 Organizational Adoption of New Communication Technologies .................45-1
Jonathan Grudin
46 Social Media Use within the Workplace ...............................................................46-1
Ester S. Gonzalez and Hope Koch
Part VII M anaging and Securing the It Infrastructure
and Systems
47 Virtualization of Storage and Systems ..................................................................47-1
Yang Song, Gabriel Alatorre, Aameek Singh, Jim Olson, and Ann Corrao
48 Cloud Computing ........................................................................................................48-1
Sharon E. Hunt, John G. Mooney, and Michael L. Williams
49 Enterprise Mobility .....................................................................................................49-1
Carsten Sørensen
50 Sustainable IT ...............................................................................................................50-1
Edward Curry and Brian Donnellan
51 Business Continuity. ...................................................................................................51-1
Nijaz Bajgoric
52 Technical Foundations of Information Systems Security ................................52-1
Daniela Oliveira and Jedidiah Crandall
Contents ix
53 Database Security and Privacy ................................................................................53-1
Sabrina De Capitani di Vimercati, Sara Foresti, Sushil Jajodia, and Pierangela Samarati
54 Behavioral Information Security Management. ..................................................54-1
Merrill Warkentin and Leigh Mutchler
55 Privacy, Accuracy, and Accessibility of Digital Business. ................................55-1
Ryan T. Wright and David W. Wilson
56 Digital Forensics ..........................................................................................................56-1
Vassil Roussev
Part VIII M anaging Organizational Information Systems
and technology Capabilities
57 Organizing and Configuring the IT Function ....................................................57-1
Till J. Winkler and Carol V. Brown
58 Topics of Conversation: The New Agenda for the CIO. ....................................58-1
Joe Peppard
59 Information Technology Management Frameworks: An Overview and
Research Directions ....................................................................................................59-1
Hillol Bala and V. Ramesh
60 Sourcing Information Technology Services .........................................................60-1
Mary Lacity and Leslie Willcocks
61 IS/IT Project Management: The Quest for Flexibility and Agility. ...............61-1
Laurie J. Kirsch and Sandra A. Slaughter
62 IS/IT Human Resource Development and Retention ........................................62-1
Thomas W. Ferratt and Eileen M. Trauth
63 Performance Evaluation/Assessment for IS Professionals ...............................63-1
Fred Niederman
64 Financial Information Systems Audit Practice: Implications of
International Auditing and Accounting Standards ...........................................64-1
Micheal Axelsen, Peter Green, and Gail Ridley
Part IX Information Systems and the Domain of Business
Intertwined
65 Strategic Alignment Maturity. .................................................................................65-1
Jerry Luftman
66 Process of Information Systems Strategizing: Review and Synthesis ...........66-1
Anna Karpovsky, Mikko Hallanoro, and Robert D. Galliers
67 Information Technology and Organizational Structure ..................................67-1
M. Lynne Markus