university of to root o computing services OSA90 (Optimization Shell Assembly) is an optimization package that runs on Sun and Hewlett-Packard workstations. The package is designed to handle situations where a function (or functions) of one or two variables with respect to a set of parameters. WordPerfect has changed its policy pertaining to the relationship between universities and hospitals. REACH (Research and Educational Applications of Computers in the Humanities), the newsletter of the Humanities Computing Facility of the University of California at Santa Barbara, is now available both through Listserv as well as through anonymous file transfer protocol (FTP). The Department of Planning and Coordination has prepared an Annual Report outlining projects completed by all departments in the Division of Computing and Communications. Did you know that right here on the St. George campus there is a group of computer specialists who are ready, willing and waiting to provide expert installation and repair services for your personal computers ? ISSN 0315-4661 May/June 1992 No. 278 Modems: Computing Tips from Advising and Consulting Novell Conference: Brainshare 1992 Changes to WordPerfect Site Licence Eligibility Requirements The Micro Sales and Maintenance Group INTERNET Notes Computing and Communications News Statistical Software News 21 OSA90: Optimization Software for Engineering Applications 22 No-Obligation Trial for Visualization Software from IMSL 23 Maple Corner: News for Maple Users at U of T 24 UTCS Services Consulting & Enquiries UTCS Directory Terminal and Advising Sites UTCS Site Licences PC Maintenance UTCS Software List Publisher Unless otherwise indicated, network addresses University of Toronto Computing Services appearing after the author’s name pertain to Toronto, Ontario NetNorth/BITNET/EARN. Canada M5S1C1 Permission is granted to reprint articles from Editor: Patricia Hood ComputerNews for noncommercial purposes provided the author, publication, and issue are Editorial Assistant: Maureen Monne acknowledged. Publication Date: June 1, 1992 IBM PC, PC-XT, PC-AT, Personal System/2, Operating Subscriptions System/2 are trademarks of IBM. Subscriptions run for one year, beginning each Intel is a registered trademark of Intel Corporation. January. Changes should be entered on the LaserWriter is a registered trademark of Apple form at the back of this issue and mailed to: Computer, Inc. Lotus 1-2-3 is a registered trademark of Lotus ComputerNews, 4 Bancroft Avenue, Room 217 Corporation. (or phone 416-978-4034). FAX: (416)978-7159. Macintosh 512K, Plus, SE are trademarks of Apple ComputerNews is published eight times yearly Computer, Inc. Microsoft Word and Microsoft Windows are trademarks by the University of Toronto Computing Services of Microsoft Corporation. (UTCS). Enquiries should be directed to: MultiFinder is a trademark of Apple Computer, Inc. The Editor Paintbrush is a trademark of Microsoft Corporation. PostScript is a registered trademark of Adobe Systems ComputerNews Inc. University of Toronto Computing Services SAS is a trademark of SAS Institute Inc., Cary, N.C. 4 Bancroft Avenue, Room 217 SPSS’1 is a trademark of SPSS Inc. Toronto, Ontario UNIX is a trademark of AT & T Laboratories. Canada M5S 1A1 Network address: Acknowledgements [email protected] Thanks to Amanda Wagner and Elizabeth Rayson for (NetNorth/BITNET/EARN) their assistance in editing this issue. This newsletter was entirely produced on a Macintosh using PageMaker and other related Macintosh software. Features “What is a modem, and how can I use it at U of J?” "The modem (MOdulator-DEModulator) is your computer's link with the world outside it is a device that takes information from / the computer and translates it into signals that can be sent over the telephone line. ” Modems: Computing Tips from Advising and Consulting Jon Alexander jon@utcs. utoronto.ca Modems come in one of two forms: Modems normally plug into a standard telephone jack; 1. a card that plugs into a slot inside your computer; most modems will allow you to plug in your regular or phone as well, usually into a second jack on the back of 2. a separate, exterior box that connects to the serial the modem, so that you may use your phone normally at port on the back of your PC. times when your modem is not turned on and connected. For the exterior box modems, you usually need a The manual for your modem should describe how to do cable with a connector on each end, each looking like this; on modems with two jacks, the jacks will normally one of the following (see Figure 1): be labelled “to phone” (plug in the telephone set here) 1. Two rows of 25 pins or holes, referred to as “DB-25.” and “to line” (plug in to the wall jack). The connector with pins is often referred to as “male,” As well, most external modems and some internal and the one with holes referred to as “female.” modems will come with indicator lights on the front, 2. Two rows of 9 pins or holes, referred to as “DB-9.” which normally operate when the modem is powered on. 3. A round connector with 8 pins or holes, referred to as These can be useful to tell what the modem is doing at “DIN-8.” any given time. Obviously the connector will have to fit the port into Most modems will have some way of indicating that which it plugs. they are powered on, either by flicking all the lights at This cable will plug into the serial port on the back of power-on time or with a steadily-shining “Power” or “On” your computer. Most modems have a 25-pin port at the light. For Flayes-compatible modems,* some of the back of them, so one end of your cable will probably other useful indicator lights are: need to be 25-pin. On a PC-compatible, the serial port is Tx/Rx — “Transmit/Receive" — This light flashes usually a DB-25 or DB-9 connector; on an Apple Macin¬ when data are sent through the modem, either by your tosh, it is usually a DIN-8 connector. computer (“transmit”) or by the remote “host” computer (“receive”). This is the light you will watch when you are 1 mi j checking your modem to see if it is hooked up properly. See the next section, “A Conversation with your Mo¬ dem.” OPI — “Off-Hook" — This light is on whenever the modem has engaged your phone line to begin a call (i.e., the phone is “off-the-hook”). HS — “High Speed" — On modems with multiple speeds, this will tell you when the modem is operating at the higher speed. Most multiple-speed modems have two speeds, for example 1200 bits per second (bps) and 2400 bps. Figure 1: a DB-25 connector (top left), a DB-9 connector (top right), and a DINS (bottom centre). see glossary * ComputerNews May/June 1992 1 Features A Conversation with your Modem The following is a typical session you would have with a modem if it is Hayes-compatible. For comparison, we've shown the equivalent natural language conversation that you might have with a human being, if she or he were a modem (note that this is unlikely in reality). If we were conversing with a modem, our dialogue would look something like this: AT (We’d hear the phone dial, and, if a free line O K ____—--" was available, the phone at the other end ATDP 978 7239 would answer. We would hear the modems’ Dialing. .. - carrier signals* as they recognize each other, and we’d see the following message.) CONNECT Hi - (Then, by pressing return, we could begin "Hi there. I'm here and ready to do work for talking to the computer on the other end.) you" If the modem were a real person, the Hi, dial 978 7239 for me, will you? conversation might look like this: "OK, I'm dialing it now. Let's see 9... 7 ... 8.7 ... 2 ... 3... 9" (RRING-RRRING-RRING...>click<...) (The modems would exchange greetings with high-pitched tones.) "OK, I'm connected" V_ The Advising Desk can provide you with further information on accessing UTCS services via modem. We distrib¬ ute several helpful pamphlets on each service. The Advising Desk can be reached by phoning 978-4357 (HELP) during the hours of operation, 12:00 noon to 6:00 p.m., Monday through Friday. see glossary * Glossary “BPS” or “bps” — “bits per second” — The speed Hayes-compatible — A type of modem that be¬ at which a modem sends information. Usually, you can haves like one manufactured by the Hayes Corpora¬ calculate roughly the number of characters (single tion, especially one that uses the same set of com¬ letters or numbers) sent by dividing a modem’s “bps” mands used by Hayes modems. It is the most popular rating by 10. For example a 2400 bps modem sends type of modem for microcomputer communications, and approximately 240 characters per second. (See it has become an industry standard. Most modems you “Selecting Modems" by Doug Carson, ComputerNews, can purchase for this type of communications will be March 1992, p. 9) Hayes-compatible. “carrier” — Analog signal (usually an audible Modem — (MOdulator-DEModulator) — Device for continuous tone) used by modems to communicate sending computer data over the phone lines by modu¬ with each other. Data can be sent by modulating this lating an analog signal. signal to represent the digital information from a computer. 2 ComputerNews May/June 1992 Features Novell Conference: Brainshare 1992 Terry Jones tj@gpu. utcs. utoronto.ca The University of Utah in Salt Lake agents to automate processes. On a City was host to 2,500 attendees of more down-to-earth scale, watch for the Novell Developers Conference, more NetWare “plug and play” Brainshare. This year's conference printers and plotters from HP. He included the Technology Transfer believes we are finally moving from Partnership Conference, which is the “plug and pray” to the “plug and Novell’s way of bringing together play” stage! universities that use Novell products. Philippe Kahn, president and CEO The conference was four and a of Borland, gave a very interesting half days of keynote speakers, talk and product demonstration. He breakout sessions, lunch speakers, is an object-oriented evangelist, and and evening meetings with Novell demonstrated dBASE for Windows, scientists and third-party vendors. Paradox for Windows, and Quattro All the keynote speakers were Pro for Windows. These applica¬ industry heavyweights with great NOVELL. tions have a very broad access to influence on the future development rich data types, and to illustrate this, of the personal computer industry. he demonstrated graphics and Andrew Grove, president of Intel, sound data types in dBASE for focused on collaborative computing demonstrated version 3.1 and Windows using the Microsoft and the need for “natural” or “rich" explained some of the more impor¬ Multimedia Extensions. Kahn did data types (such as continuous and tant benefits of this new release. some dynamic application creation in digitized sound, images, animation These include a new file manager, Paradox for Windows, linking to both and full motion video). Naturally, persistent network connections, easy Paradox and dBASE tables, and Intel expects users to need more installation from a network, TrueType demonstrated the creation of links to CPU power (millions of instructions scaleable fonts, and Multimedia and graphics and other data types using per second or MIPS) to handle these Pen extensions. Object Linking and Embedding new data types, as well as greater Robert Frankenberg, vice presi¬ (OLE). His entire demonstration was bandwidth on the networks. Grove dent and general manager of done using the new Windows 3.1. also discussed the P5 chip (a Hewlett-Packard, presented a At an evening session, Steve superscalar processor with about different perspective. He feels that Jobs, president, chairman and 200 MIPS), and conjectured about information access using a kind of founder of NeXT Computer, provided what the computing generation after “just in time" approach is needed. a discussion of the “NeXT revolution" that will hold. Because there is more information and n lively demonstration of the Steve Ballmer, vice president of available to us than we can scan and capabilities of NeXT computers. Microsoft, spoke of how Windows retain, we need tools that allow us to Built-in Ethernet connectivity, Novell 3.1 and Windows NT form the basis access information when it is networking as part of the operating of Microsoft's systems software needed. We need enhanced system (in beta test now and platform, which is designed to deliver personal communication in the form tentatively scheduled to ship in Microsoft’s goal of “information at of Personal Digital Assistants (PDAs) June), object-oriented interface, and your fingertips,” Querying the to obtain information, and full application building tools all support audience, he found that 75% were wireless communication to get the his current slogan, “it just works.” As Windows users and 50% were information where we need it to go. well, NeXT will be porting its operat¬ Windows developers. Since the As a start to this trend, he indicated ing system to the Intel 486 platform conference was held before the April that Hewlett-Packard's graphical (scheduled in 1992). Jobs feels that 6 rollout of Windows 3.1, Ballmer user interface, NewWave 4, will have since NeXT computers are well ComputerNews May/June 1992 3 Features NetWare Global Messaging integrates with NetWare, and additional protocols Integrate with NetWare Global Messaging. known for their ability to create sessions, new products were product provides a distributed and custom applications very quickly, announced, including NetWare replicated directory database across companies using NeXT technology Global Messaging. multiple servers. A user name can will have a strong competitive edge. NetWare Global Messaging is a be added to one server, and the The conference breakout sessions family of NetWare Loadable Modules information will be automatically covered all aspects of Novell for NetWare 3.11. Intended as an updated on other participating networking, from cabling to multiple integration platform for enterprise¬ servers. Asynchronous communica¬ platform integration. I attended wide messaging, it allows store and tion features include support for sessions on Macintosh and UNIX forward communications among multiple transmission media, simpli¬ connectivity, database technology popular industry standard messaging fied modem definition, and public within the Novell environment, data protocols such as NetWare MHS, data network support. transports, messaging, document Simple Mail Transfer Protocol For more information about the imaging services, NetWare and (SMTP), System Network Architec¬ conference, contact Terry Jones at Windows, and detecting viruses in a ture Distribution Services (SNADS), 978-4924. NetWare environment. At some and OSI X.400 protocols. The An integrated network of Macintoshes, PCs, and UNIX workstations using a Novell server. 4 ComputerNews May/June 1992 News Changes to WordPerfect Site Licence Eligibility Requirements Patricia Hood phood@vm. utcs. utoronto.ca WordPerfect Corporation has changed its policy Until the new Canadian policy is finalized, hospitals pertaining to the relationship between universities and (except Sunnybrook) are not considered part of the hospitals in the United States. As a repercussion of this University of Toronto campus. Cross-appointed re¬ change, a new policy is being developed for teaching searchers and other University of Toronto employees hospitals affiliated with universities in Canada. Until the who previously were able to purchase WordPerfect new Canadian policy is in place, Sunnybrook is the only licences from UTCS for use on their machines in their hospital qualifying as being part of the University of hospital offices can no longer do so. They will have to Toronto campus and, therefore, the only hospital location purchase the “educational" package from a local retailer, eligible for the current School Software Licensing such as the University of Toronto Computer Shop. As Program administered by UTCS. always, persons wholly employed by hospitals and not There are three conditions of use for all WordPerfect employed by the University of Toronto cannot buy or use 5.1 licences administered by UTCS: the WordPerfect software purchased from UTCS. 1. The licences can only be purchased by U of T employees. 2. The software can only be used on the U of T campus. 3. The software remains the property of the University of Toronto, and reverts to it should the purchaser leave the employ of the University. ComputerNews May/June 1992 5 Mews___ The Micro Sales and Maintenance Group Kam Mark kam@gpu. utcs. utoronto. ca Did you know that right here on the St. George charge of $60.00 for an on site service call but no campus there is a group of computer specialists who are minimum is chargeable on depot service. ready, willing and waiting to provide expert installation Consider as well the following advantages of dealing and repair services for your personal computers? Yes, with UTCS: there is! — the Micro Sales and Maintenance Group of • NO taxes, PST or GST, are payable because these UTCS!! Do you need to have your computer hardware services are internal transactions. set up, software or LAN installed? UTCS can do it for • We are on campus and can provide you with quicker you! Do you have a problem with your computer and response times (average about two hours). you don’t know whether it’s a hardware, software, or • You are always dealing with the same trusted people local area network fault? UTCS can resolve and repair it from within the University. for you! All at competitive rates (and we keep the money • We are a complete service centre: we also service within the University). IBM, Commodore, Dell, and other clones. Also, we UTCS is a fully authorized Apple Service Centre. We can take care of your local area networks, both will maintain your Apple equipment ON SITE for the hardware and software. same price you would pay for AppleCare. Why bother • We are backed by the full range of UTCS resources. with the inconveniences of taking your computers to a As our name implies, we also can assist your depart¬ service centre, picking them up, and keeping track of ment in purchasing certain manufacturers’ personal your warranty forms? We are also an authorized repair computer products at substantial savings. Such pur¬ centre for Packard Bell and Zenith personal computer chases are intended to be institutional; i.e., they must be equipment if you need warranty work done. charged to a University debit memo. For now, we can We provide three types of service: an annual mainte¬ supply Packard Bell and Zenith computers. We are nance contract, a labour only contract, or a “per call’’ engaged in negotiations with other manufacturers for service. their products as well. If you are interested in purchasing Under an annual maintenance contract, customers either Packard Bell or Zenith equipment please call us for receive the first priority of calls. All work is done on site a quotation. and all labour and parts are included. This type of Let us take care of your computer equipment require¬ contract guarantees a maximum response and minimum ments. Please call me at 978-5050. Let’s talk about how repair time. A fee covering the maintenance period is we can be of service to you. payable in advance. (Please see pages 7-8 of this issue of ComputerNews for annual maintenance prices of typical systems.) A labour contract specifies the number of hours of service and the specific services that will be provided for a specified fee payable in advance. The hourly rate is discounted from the “per call” rates — the discount is dependent on the number of hours of the contract. This type of contract ranks after an annual maintenance contract in terms of priority of calls. Parts are NOT covered and no maximum repair time is guaranteed. All services are performed on site. The third type of service that we provide is “per call” service. No fee is payable in advance — pay only as you need the service. We do on site and depot service on a time and material basis. There is a minimum 6 ComputerNews May/June 1992 Typical Systems Pricing - Annual Maintenance 1992 Maintenance Contract Pricing: MS-DOS Computers & Peripherals Typical System Prices Annual Monitors Annual PC, XT or Compatible (4.77 MHz) 144.00 Monochrome 12.00 Monochrome Monitor EGA or VGA Colour 24.00 640 K RAM, 2 - 360 K Floppies SVGA Colour 36.00 1 - 20/30MB Hard Disk Disk Drives PC/AT or Compatible (6,8,12 MHz) 204.00 360 K, 720 K, 1.2 & 1,44MB Floppy 12.00 Monochrome Monitor 20 - 40MB Hard Disk (IDE) 12.00 640 K RAM, 1 - 40MB Hard Disk 50 - 60MB Hard Disk (IDE) 24.00 1 - 360 K & 1.2MB Floppy 100MB Hard Disk (IDE) 36.00 120MB Hard Disk (IDE) 48.00 IBM PS/2-30 204.00 240MB Hard Disk (IDE) 96.00 Monochrome Monitor 1MB RAM, 1 - 20MB Hard Disk Tape Backup 1 - 720 k floppy Colorodo 120MB Internal 24.00 Colorodo 250MB Internal 36.00 286 PC or Compatible (16 MHz) 216.00 Colorodo 120MB External 36.00 Monochrome Monitor Colorodo 250MB External 48.00 2MB RAM, 1 - 40MB Hard Disk 1 - 1,2MB & 1,44MB Floppy Modems & Mice Logitech Mouse 12.00 IBM PS/2 - 50 240.00 1200/2400 Baud Modem 12.00 Monochrome Monitor 1MB RAM, 1 - 40MB Hard Disk Printers 1 - 1,4MB Floppy Dot Matrix 48.00 Panasonic KX1090/92, KX1191, KX1592 386 Sx/Dx or Compatible (16-25 MHz) 240.00 Epson FX100,FX185,FX286, IBM ProPrinter Monochrome Monitor 2MB RAM, 1 - 40MB Hard Disk Letter Quality 60.00 1 - 1.2MB & 1.44MB Floppy IBM ProPrinter XL,C-ITOH FI 0-55 Epson LQ1000,LQ1050.LQ1500,LQ2500,LQ255( 386 Dx or Compatible (33 MHz) 264.00 Monochrome Monitor High Quality & Speed 96.00 2MB RAM, 1 - 40MB Hard Disk Toshiba P341SL, P351, P351SX 1 - 1.2MB & 1.44MB Floppy Fujitsu DL2400/2600 486 Dx or Compatible (33 MHz) 288.00 Laser Monochrome Monitor HP LaserJet IIP 204.00 2MB RAM, 1 - 40MB Hard Disk HP LaserJet IMP 240.00 1 - 1.2MB & 1.44MB Floppy HP LaserJet, LaserJet II & III 360.00 QMS 410,800, 810, PS Jet+ 360.00 ComputerNews May/June 1992 7 1992 Maintenance Contract Pricing: Apple Macintosh Computers & Products System Prices Annual Monitors Annual Mac 128, 512, Plus 156.00 Mac 12" Mono 36.00 Mac Classic - 40MB HD 168.00 Mac 12" RGB 60.00 Mac Classic II - 40MB HD 192.00 Hi-Res 12" Mono 48.00 Mac Classic II - 80MB HD 240.00 Hi-Res 13" Colour 84.00 Portrait Display 84.00 Mac LC - 40MB HD 216.00 Two-Page Mono 168.00 Mac LC - 80MB HD 252.00 Mac 16" Colour 144.00 Mac LCII - 40MB HD 228.00 Mac 21" Colour 360.00 Mac LCII-80MB HD 252.00 Disk Drives PowerBook 100 - 20MB HD 192.00 400K / 800K /1,44MB Floppy 36.00 PowerBook 100 - 40MB HD 192.00 20 Megabyte Hard Drive 84.00 PowerBook 140 - 20MB HD 240.00 40 Megabyte Hard Drive 132.00 PowerBook 140 - 40MB HD 276.00 80 Megabyte Hard Drive 168.00 PowerBook 170 - 40MB HD 348.00 160 Megabyte Hard Drive 252.00 Compact Disk CD 132.00 Mac SE-20MB HD 252.00/312.00 Mac SE-40MB HD 288.00/360.00 Tape Backup Mac SE/30 - 40MB HD 396.00 Apple 40SC Tape Backup 168.00 Mac SE/30 - 80MB HD 504.00 Modems & Scanners Mac II -40MB HD 372.00 Personal Modem (1200 baud) 36.00 Mac II -80MB HD 552.00 Data Modem (2400 baud) 36.00 Mac llx-40MB HD 528.00 Fax Modem 48.00 Mac llx - 80MB HD 624.00 Scanner 192.00 Mac Ilex - 40MB HD 420.00 OneScanner 120.00 Mac Ilex - 80MB HD 552.00 Mac llci - 40MB HD 492.00 Printers Mac llci - 80MB HD 624.00 ImageWriter 1, II, ML 84.00 Mac llsi - 40MB HD 300.00 StyleWriter 84.00 Mac llsi - 80MB HD 360.00 LaserWriter Plus 228.00 Mac llfx - 80MB HD 696.00 Personal LaserWriter LS 156.00 Mac llfx - 160MB HD 780.00 Personal LaserWriter SC 192.00 Personal LaserWriter NT 252.00 Quadra 700 - 80MB HD 660.00 Personal LaserWriter NTR 228.00 Quadra 700 - 160MB HD 720.00 LaserWriter II SC 228.00 Quadra 700 - 400MB HD 792.00 LaserWriter II NT 324.00 Quadra 900- 160MB HD 876.00 LaserWriter II NTX 432.00 Quadra 900 - 400MB HD 828.00 LaserWriter Ilf 288.00 LaserWriter llg 384.00 Rates quoted include all parts and labour. Equipment Drop-off service is $60/hour with no minimum and must be certified as operational by a representative of does not include parts. The rate for on-site service is UTCS prior to commencement of a maintenance con¬ $60/hour plus travel and also does not include parts. A tract. No extra “check-out” fee, PST or GST are charged minimum charge of one hour per call applies to all on¬ on maintenance contracts for University of Toronto site calls. UTCS also supplies and installs floppy drives, departments. (Service rates are subject to change hard drives, video boards, math coprocessors, and without notice.) UTCS will also consider maintenance, memory upgrades. on a time and material basis for many types of micro¬ Operating hours: 9:00 a.m. to 5:00 p.m., Monday computers (e.g., Commodore, Packard Bell, Zenith). through Friday (excluding legal and University holidays). 8 ComputerNews May/June 1992