Community Engagement in Eye Care Services -an experience by Aravind Eye Hospital, India R.Meenakshi Sundaram Senior Manager – Outreach Aravind Eye Care System, India WHY Should We Engage the Community? • In every household, someone needs eye care Rationale • Community needs to own the problem and find the best solution • Increased uptake of eye care Community services Engagement • Higher compliance to treatment results in • Sustainable eye care services Aravind’s Strategies in Community Engagement WHO HOW Identification Motivation Retention WHAT Outreach Service area and Collaboration with Community Partners Camps 2011-12 Out- Glasses Diabetic DR S.No. Community Partners Camps Surgery patients delivered screened examined 1 Lions and Rotary Clubs 593 139,874 35,908 21,154 4,975 838 2 Spiritual Organizations 206 44,457 11,655 7,887 279 38 3 Banks, Industries and Business Groups 189 46,535 5,065 10,688 446 50 4 Educational Institutions 643 107,156 3,143 20,335 238 23 5 Hospitals, Trusts and Youth Groups 253 61,800 12,614 13,268 2,696 470 6 Village leaders and Individuals 139 19,808 3,063 4,219 - - 7 Government Agencies 437 49,084 1,123 1,384 64 4 8 Others 344 66,554 13,043 11,705 1,187 172 Total 2,804 535,268 85,614 90,640 9,885 1,595 Rate of compliance 84.6% 86.3% Why should we work with local community • Ownership • Good compliance • Support facilities • Public Relations • Walk-in Referrals • Crisis Management • Cost Reduction/Mgmt. • Sustainable programme Evolution • Donors • Friends and relatives • Satisfied patients • Internal and external stakeholders • Community well wishers To eliminate the socio-economic barriers and increase the uptake of eye care services Challenge: Gain Entry
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