Communication and Catastrophic Events: Strategic Risk and Crisis Management

275 Pages·2022·6.308 MB·English

by  H. Dan O'Hair, Mary John O'Hair

Communication and Catastrophic Events

Communication and Catastrophic Events
Strategic Risk and Crisis Management
Edited by
H. Dan O’Hair and Mary John O’Hair
University of Kentucky
This edition first published 2023
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Library of Congress Cataloging- in- Publication Data
Names: O’Hair, Dan, editor. | O’Hair, Mary John, editor.
Title: Communication and catastrophic events / edited by H. Dan O’Hair,
University of Kentucky, Lexington, KY, Mary John O’Hair, University of
Kentucky, Lexington, KY.
Description: Hoboken, New Jersey : John Wiley & Sons, Inc., 2023. | Series:
Communicating science in times of crisis | Includes bibliographical
references and index.
Identifiers: LCCN 2022029601 (print) | LCCN 2022029602 (ebook) | ISBN
9781119751816 (paperback) | ISBN 9781119751830 (adobe pdf) | ISBN
9781119751823 (epub)
Subjects: LCSH: Crisis communication | Risk management | Communicating science
Classification: LCC HD49 .C658 2023 (print) | LCC HD49 (ebook) | DDC
363.34–dc23/eng/20220812
LC record available at https://lccn.loc.gov/2022029601
LC ebook record available at https://lccn.loc.gov/2022029602
Cover Design: Wiley
Cover Image: © Rasica/Shutterstock
Set in 9.5/12.5pt STIXTwoText by Straive, Pondicherry, India
This book is dedicated to the victims and survivors of catastrophic events and to those who are
driven in their pursuit of communicating science in times of crisis, when strategic communication
is needed most.

vii
Contents
List of Contributors ix
1 Addressing Catastrophes Through Communication Science 1
H. Dan O’Hair, Daniel P. Chaney, and Mary John O’Hair
2 Where is it Safe? Questioning Education Policy, Safety, and Choices for Students
Traveling Internationally During a Global Health Crisis 11
Ellie Holliday, Jason Hope, and Amanda U. Potterton
3 Addressing the Role of Prior Experience in the Development of Risk Perceptions,
Information Seeking and Processing Behaviors During Natural Disasters 29
Laura M. Fischer, Cara Lawson, and Taylor K. Ruth
4 Enhancing Catastrophic Event Preparedness and Response: The Inoculation
Approach 49
Bobi Ivanov, Lindsay L. Dillingham, Erin B. Hester, and Kimberly A. Parker
5 Communication Strategies to Initiate and Sustain Catastrophe Compassion 65
Erin B. Hester, Bobi Ivanov, Kimberly A. Parker, and Mehroz Sajjad
6 Social Marketing Strategy: Enhancing Preparedness for Crises and Catastrophic
Events 84
Kimberly A. Parker, Sarah A. Geegan, Erin B. Hester, and Bobi Ivanov
7 Building Risk Communication Infrastructure by Bolstering Emergency Managers’
Formal and Informal Communication Networks 103
Bradley A. Trefz, David H. Bierling, Andrew Christjoy, and Joshua B. Barbour
8 Individual Disaster Communication Following Catastrophic Mass Violence: The Case
of the Pulse Nightclub Shooting 120
Matthew L. Spialek and J. Brian Houston
9 Social Media Misinformation About Extreme Weather Events and Climate Change:
Structures, Communication Processes, and Individual Factors that Influence
the Diffusion of Misinformation 137
Kevin B. Wright
viii Contents
10 “The Princeton Outbreak”: A Case Study of a University Health Crisis and Implications
for Communicating Science 155
Judy F. Jarvis, Ralph A. Gigliotti, and John Kolligian
11 Blue or Stormy Skies? The Roles of Strategic Risk Communication in Protecting
Communities Before, During, and After Severe Weather 174
Anita Atwell Seate, Brooke Fisher Liu, Ji Youn Kim, Xin Ma, Saymin Lee,
and Daniel Hawblitzel
12 Risk and Crisis Communication: Considering Catastrophic Mudslides in Uganda’s
Bududa District 191
Angella Napakol, Ann Neville Miller, Timothy L. Sellnow, Deanna D. Sellnow,
Ann Mugunga, and Johnny Khaukha
13 Risk, Science, and Health Collaborations During Cascading and Simultaneous
Disasters 206
Rebecca M. Rice and Megan E. Cullinan
14 Communicating Inclusively and Reliably About Climatological and Meteorological
Events: Social Network Analysis, Message Framing, and Communication
Competence 219
William T. Howe and Maria Shpeer
15 How Government Leaders Use Social Media During Disasters: A Scoping Review 239
Lauren B. Cain
Index 255