Per Vagn Freytag · Louise Young Editors Collaborative Research Design Working with Business for Meaningful Findings Collaborative Research Design Per Vagn Freytag Louise Young (cid:129) Editors Collaborative Research Design Working with Business for Meaningful Findings 123 Editors PerVagn Freytag LouiseYoung University of SouthernDenmark University of SouthernDenmark Kolding Kolding Denmark Denmark and Western Sydney University Sydney Australia ISBN978-981-10-5006-0 ISBN978-981-10-5008-4 (eBook) https://doi.org/10.1007/978-981-10-5008-4 LibraryofCongressControlNumber:2017940542 ©SpringerNatureSingaporePteLtd.2018 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpart of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission orinformationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar methodologynowknownorhereafterdeveloped. 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Theregisteredcompanyaddressis:152BeachRoad,#21-01/04GatewayEast,Singapore189721,Singapore Foreword Interaction Between Business Research and Business Practice—Collaboration or Arm’s Length? Who, outside academia, is interested in scientific knowledge development about business and business markets? Business managers? Government policy makers? Other stakeholders? These categories ought not only to be interested in research resultsbutalsoincontributingtotheresearchprocess,fromproblemformulationto considering any impact of research results. But are they? Do they find academic research relevant for them? Do they understand or are they aware of the reports communicated in academic journals? (Likely not.) Regardless of how we answer these questions, as academic researchers we should recognize them as of utmost importance. How can our research become more interesting and valued outside academia? In this book, these issues are discussed with reference to methods used in scientific inquiries focused on business in the context of business markets. The overall idea is that research ought to be more collaborative between academia and practice.Knowledgeshouldbeseenasco-created.Abetterbalanceamongresearch and business perspectives on research should be achieved. This asks for reevalu- ation of research methods as regards interaction between research practice and business/market practice as well as the role of quantitative vs. qualitative research. Mainstreamresearchdominatingacademicmarketingresearchisrathernegative to co-creation ideas and qualitative research. It is quite reductionist and asks for increasingly“rigorous”methods.Theeditorsofthisbooksuggestareinterpretation ofrigorous tomean“rigorousrelevance”inbusinessmarketscontexts.Iagree and hope that such a reinterpretation will help to avoid “rigor mortis” depending on overemphasis on what is believed to be “rigorous” methods. Research could be basically theory driven, method driven, or problem driven. There is of course interaction between the three forces, but one of them might dominate. Collaborative research must to an important extent be problem driven, giving also the business community an important role in problem formulation. v vi Foreword Problemformulationmightalsoinvolveabroadersetofactorssuchasgovernment agencies and other stakeholders, especially when societal dimensions, such as sustainability, innovation, and regional development, are important. AnexampleofaSwedishresearchprogramonbusinessmarketingthatinvolved collaboration and co-creation is the following. In Sweden, the Marketing Technology Center (MTC) was founded in 1973 by IVA (The Royal Swedish AcademyofEngineeringSciences)andIFL(TheSwedishInstituteofManagement, the further management education arm of the Stockholm School of Economics). MTC got widespread support from Swedish industry. The purpose was to develop and communicate knowledge about marketing, especially producer goods market- ing, in interaction between academia and business. IVA and MTC established a problem-driven research project “Marketing for Competitiveness” engaging an academicresearchteamwithacommonbackgroundasregardsongoingtheorizing efforts.Theteamgotunprecedentedaccesstomanagersforopeninterviews,loosely guided by interview guides, at different levels in major Swedish firms with sub- sidiariesaroundtheglobe.Thereport,publishedasabookinSweden,soldoverthe next several years 30,000 copies, both to academia and to business. A follow-up research program helped finance six dissertations and resulted in a number of academic publications. Thus, collaborative research is more than a one-to-one relationship. It takes place over time in a societal context favorable to such inter- action with regard to problem identification, theoretical and methodological com- petencies, access to financial and human resources, and opportunities for communication of results outside academic publications. Toconductcollaborative research,amutual interestmustevolve that stimulates substantiveinteractionbefore,during,andafteraresearchproject.Relevanceofthe research must be judged as high for both parties to motivate the human, organi- zational, and financial resources deployed. Academic rewards for this type of research are, however, not self-evident. A serious threat is the extent to which academic research is driven by intra-academic priorities in the context of journal specialization, journal rankings, citations, and number of published articles. Leaving business to a large extent uninterested. Therefore, the present volume is a most welcome addition to the literature on research methods that allows and stimulates collaborative research. Lars-Gunnar Mattsson Stockholm School of Economics Contents Part I Introductory Remarks 1 Doing Quality Collaborative Research with Business... ..... .... 3 Louise Young and Per Vagn Freytag Part II Research Models and Processes 2 Understanding the Process of Empirical Business Studies: The Influence of Methodological Approaches . .... .... ..... .... 21 Anne-Mette Sonne, Mads Bruun Ingstrup and Anders Peder Hansen 3 Theory Building: Using Abductive Search Strategies... ..... .... 45 Kristian Philipsen 4 A Framework for Undertaking Conceptual and Empirical Research.. .... .... .... ..... .... .... .... .... .... ..... .... 73 Susanne Wiatr Borg and Louise Young 5 The Palette of Literature Reviews Available for Critical Realists. .... ..... .... .... .... .... .... ..... .... 93 Majbritt Rostgaard Evald Part III Research Methods for Information Gathering and Generating 6 Interviewing Like a Researcher: The Powers of Paradigms... .... 125 Majbritt Rostgaard Evald, Per Vagn Freytag and Suna Løwe Nielsen 7 Using Workshops in Business Research: A Framework to Diagnose, Plan, Facilitate and Analyze Workshops .. ..... .... 155 Pia Storvang, Bo Mortensen and Ann Højbjerg Clarke 8 Tangible Business Interviews .. .... .... .... .... .... ..... .... 175 Jacob Buur vii viii Contents 9 Multi-method Systematic Observation: Theory and Practice.. .... 195 Sana Marroun and Louise Young 10 The Use of Experiments in Business Research .... .... ..... .... 223 Anders Haug Part IV Analysis and Presentation of Findings 11 Analysis of Qualitative Data: Using Automated Semantic Analysis to Understand Networks of Concepts.... .... ..... .... 251 Louise Young and Kristin B. Munksgaard 12 Displaying Research Results... .... .... .... .... .... ..... .... 285 Winie Evers, Ian Wilkinson and Per Vagn Freytag Part V Researching in the Present and Future 13 Vignettes in Critical Theory Investigations... .... .... ..... .... 313 Grethe Heldbjerg and Dennis van Liempd 14 Improvising in Research: Drawing on Theatre Practices..... .... 341 Henry Larsen and Preben Friis 15 Computer Simulation and Agent-Based Models as a Research Method... ..... .... .... .... .... .... ..... .... 377 Fabian Held and Ian Wilkinson Part VI Overview and Conclusion 16 Good Qualitative Research: Opening up the Debate ... ..... .... 401 Catherine Welch 17 Bringing It All Together and Leaving It All up to You! ..... .... 413 Per Vagn Freytag and Louise Young Part I Introductory Remarks Chapter 1 Doing Quality Collaborative Research with Business Louise Young and Per Vagn Freytag Abstract Thischapterprovidesbothanoverviewofthevolume’schaptersandthe ways in which they interrelate and a foundation for their use. There are two main components to the foundation. The chapters are intended to guide collaborative research with business—although the methods articulated could be used in other kinds of research.Collaborationinvolvesresearch participants working togetherto produce work meaningful to them and the methods presented are articulated in these terms. The other key component of the foundation is the importance of research designers articulating their conceptual assumptions. This enables better and more transparent research designs and interpretation of research findings. This is always important but particularly so in collaborative research settings. This book is consistent with a small but growing trend among academic market researchers to seek greater balance among research activities, specifically theoriz- ing, exploring, testing and accepting (or not) new marketing and management thought (Alvesson and Deetz 2000; Hunt 2013). An over arching argument throughout this volume is that one important way that increased balance can be achievedisbyworkingmorecloselywithbusinessandgovernmentpractitionersto ensure that the research produced is both meaningful and relevant to them and to the wider research community. We argue that to be meaningful and relevant these research collaborations need to include solid theoretical grounding and quality research practices that are geared to these collaborative settings. This kind of research will advance not only practice-related knowledge but also the theoretical and empirical knowledge of business academia. L.Young(&) WesternSydneyUniversity,Sydney,Australia e-mail:[email protected] L.Young(cid:1)P.V.Freytag UniversityofSouthernDenmark,Kolding,Denmark ©SpringerNatureSingaporePteLtd.2018 3 P.V.FreytagandL.Young(eds.),CollaborativeResearchDesign, https://doi.org/10.1007/978-981-10-5008-4_1