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Coaching : evoking excellence in others PDF

277 Pages·2022·3.696 MB·English
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Coaching Now in its fourth edition, the bestselling, seminal book by James F laherty, Coaching: Evoking Excellence in Others, is an insightful, thought- provoking, pragmatic guide that dissects the art and science of coaching. This fourth edition includes two brand new chapters: the first is on finding one’s inner guidance and purpose in traversing the world of work, especially in more uncertain working environments; and the second is on the topic of somatic intelligence. As in earlier editions, this foundational book in coaching clearly presents the theories, concepts, and models, and then moves on to consider rigorous methods of practice and self- observation in a relationship of mutual trust, respect, and freedom of expression. It will probe you to rethink how you relate to your clients and your staff, how you produce long-term excellent performance in yourself, and how you can become more effective in helping others to achieve their goals. Coaching, Fourth Edition is a rich learning resource guide for new and experienced coaches who want to challenge their methods of partnering with clients. It is also an inspiring guide for training managers and leaders, human resource development managers, and general managers who want to develop their teams. James Flaherty, MCC, is the founder of New Ventures West, Integral Lead- ership LLC, and Integral Engagements LLC. He designed the Professional Coaching Course and dozens of other programs, and over the past four decades he has led coaching and leadership courses involving thousands of people throughout North America, South Africa, Asia, and Europe. He has coached top executives at many Fortune 500 companies and is a highly sought-after speaker at meetings and conferences. “James Flaherty’s Coaching has been for some years a foundational text for the field. This fourth edition updates the material and adds two vital new chapters, Somatic Intelligence and Midlife Drift. I continue to be impressed with James’s clarity, thoroughness, compassion, wisdom, and his generous referencing of a wide variety of useful sources. For those who have read Coaching, this is a useful update; for those who have not—whether you are a new or an experienced coach or interested in exploring coaching—this book will not only open your eyes; it will provide insights and practices to set you on a new course.” Norman Fischer, poet, Zen priest, author of Museum of Capitalism and When You Greet Me I Bow: Notes and Reflections from a Life in Zen “James Flaherty’s book Coaching: Evoking Excellence in Others has estab- lished itself as an indispensable classic in the field. In this fourth edition, new chapters on somatic approaches to coaching and on ‘midlife drift’ add crucial pieces to an already excellent guide to coaching the whole person. Highly recommended.” Russ Hudson, author of The Enneagram: Nine Gateways to Presence and co-author of The Wisdom of the Enneagram “James Flaherty has written a thoughtful and deeply insightful guide for coaches—equal parts theory and practical instruction with valuable distinc- tions in how to apply these learnings to ourselves and our coaching practice.” Laila Tarraf, Chief People Officer, Allbirds and author of Strong Like Water “Coaching is a must-read for coaches, HR professionals, and managers! It has been a core foundation of my own coaching work for two decades. This edition offers exciting new reflections and practices for building somatic intel- ligence and navigating mid-life, enriching the coach’s toolbox significantly.” Amy Jen Su, executive coach and author of The Leader You Want to Be: Five Essential Principles for Bringing Out Your Best Self; Co-Founder & Managing Partner, Paravis Partners “James Flaherty’s sage teaching clearly comes from one who has journeyed his somatic interior thoroughly enough to know just the right ways to gen- tly invite us to trust our own.” Susan Olesek, Founder, Enneagram Prison Project and The Human Potentialists “In a practical and engaging way, James Flaherty skillfully synthesizes many disciplines into an approachable and effective system for human transfor- mation at an individual and collective level. In this new edition, James ex- pands the coaching perspective to the world of somatic intelligence and that of life transitions, particularly mid-life, offering powerful reflections and practices to deepen one’s awareness and connection to meaning. A gem to help anyone get closer to realising their potential.” Luzette Jaimes, Director of Learning and Development, Ashoka and Co-Founder of the Consciousness Coalition Praise for Earlier Editions of Coaching: “In Coaching: Evoking Excellence in Others, James Flaherty brilliantly dis- sects both the art and science of coaching—one of the more difficult and least understood roles in organizations. Beginning with theories, concepts, and models, he shows their application to practice and empowers any as- piring coach to be more effective in helping people achieve their goals. A better book on this subject just doesn’t exist.” Jerry I. Porras, Lane Professor of Organizational Behavior and Change Emeritus, Graduate School of Business, Stanford University and Co-Author, Built to Last “As the field of coaching finds its way to becoming a mature discipline, James Flaherty’s dedicated field research, study, and sound articulation offers a definitive ground and a sensibility of genuine care. At the core, this book offers a way of thinking about human beings that makes action and practice central to learning. This is a no-nonsense, generous, pragmatic book that belongs on the shelf of every coach, novice or veteran.” Richard Strozzi-Heckler, Ph.D., Founder of Somatic Coaching and author of The Anatomy of Change and Holding the Center “At long last, a book on coaching that moves beyond ‘advice from the side- lines.’ James Flaherty convincingly shows that the only way to truly help people grow is to help them in developing new practices and new language, and that the only way to coach effectively is to enter into a reciprocal rela- tionship where ‘coach’ and ‘coachee’ engage in a dance of mutual influence and growth.” Peter M. Senge, MIT and Society for Organizational Learning “This extraordinary book clearly represents James Flaherty’s ability to in- sightfully enable the self-generating and self-correcting capacities of his cli- ents. His clarity and candor engage the reader to more deeply examine the opportunities to live a more integrated and holistic life.” Michele Goins, Vice President and Chief Information Officer, Imaging and Printing Group, Hewlett-Packard Company “James Flaherty focuses on the commonly overlooked fact that a coachee is a ‘human-being.’ He effectively emphasizes that this is the most important aspect that a coach should always have in mind, something that many of us tend to forget. It was this tact that he applies toward coaching, as well as many other brilliant insights, that helped me make the decision to publish Coaching in Japanese and apply its lessons in my practice.” Mamoru Itoh, President, Coach21 Co., Ltd., Tokyo, Japan “James Flaherty frames deep questions about how humans operate across a series of interconnected domains such as the mind, body, and emotions, which will give both new and experienced coaches pause to reflect. He frames crisp distinctions about the coaching process which will generate new perspectives on the role of the coach. He leaves a trail of deeply re- searched threads that the reader can explore after reading to deepen their knowledge and understanding. All of this is done in a crisp and quietly elegant dialogue which makes you believe he is present as you are inspired to explore, with profound curiosity, your own beliefs on what we are as human beings and how we should show up as coaches. As you read and digest his coaching metaphors, analogies and questions, there are inexpli- cable possibilities that crystallize fresh insights that emerge and a renewed commitment to explore oneself and the coaching we strive to master.” Craig O’Flaherty, Director, Centre for Coaching, Graduate School of Business, University of Cape Town, South Africa Coaching Evoking Excellence in Others Fourth Edition James Flaherty Cover image: © Getty Images Fourth edition published 2022 by Routledge 4 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN and by Routledge 605 Third Avenue, New York, NY 10158 Routledge is an imprint of the Taylor & Francis Group, an informa business © 2022 James Flaherty The right of James Flaherty to be identified as author of this work has been asserted in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988. All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. First edition published by Butterworth-Heinemann 1998 Third edition published by Routledge 2010 British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging-in-Publication Data Names: Flaherty, James, author. Title: Coaching : evoking excellence in others / James Flaherty. Description: 4th edition. | Abingdon, Oxon ; New York, NY : Routledge, 2022. | Includes bibliographical references and index. | Identifiers: LCCN 2021051083 (print) | LCCN 2021051084 (ebook) | ISBN 9781032073170 (hardback) | ISBN 9781032073187 (paperback) | ISBN 9781003206422 (ebook) Subjects: LCSH: Mentoring in business. | Employees—Training of. | Employees—Coaching of. | Employees—Counseling of. | Executive coaching. Classification: LCC HF5385 .F55 2022 (print) | LCC HF5385 (ebook) | DDC 658.3/124—dc23/eng/20211018 LC record available at https://lccn.loc.gov/2021051083 LC ebook record available at https://lccn.loc.gov/2021051084 ISBN: 978-1-032-07317-0 (hbk) ISBN: 978-1-032-07318-7 (pbk) ISBN: 978-1-003-20642-2 (ebk) DOI: 10.4324/9781003206422 Typeset in Times New Roman by codeMantra To STacy and devin in appreciaTion of The Love and digniTy you Bring To Life “Talent neglected or misguided, investigations into the nature of things not completed, what is right understood but not acted upon, and the lack of energy to rectify what is wrong—these are the things which pain my heart, which I exist to remedy.” —Kung–Tzu (ConfuCius) Contents List of figures xiii List of tables xv Foreword xvii Preface to the Fourth Edition xxi Preface xxv How to Use this Book xxvi Limits of the Text xxvii Acknowledgments xxix Orientation xxxi Introduction 1 1. The Foundation for Coaching 3 Why Coaching Now? 3 What Is Coaching? 5 Operating Principles of Coaching 11 2. Basic Principles 17 What Is a Human Being? 17 Language, Observation, and Assessment 25 3. The Flow of Coaching 32 Stage One: Relationship 33 Stage Two: Openings 34 Stage Three: Assessment 35 Stage Four: Enrollment 36 Stage Five: Coaching Itself 37 4. The Coaching Relationship 39 Mutual Trust 40 Mutual Respect 42 Mutual Freedom of Expression 44 ix

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