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Co-operative Structures in Global Business: Communicating, Transferring Knowledge and Learning across the Corporate Frontier (Routledge International Studies in Business History) PDF

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Co-operative Structures in Global Business This volume explores how firms operating in industries as diverse as film making, shipping, engineering, mining, bottling and advertising have collaborated to develop innovative services, technologies and products to reach new markets. Using a series of twelve historical case studies that are based on extensive archival research, this book explains why firms succeeded or failed in communicating, transferring knowledge and discovering new expertise. By analysing how workable trade-offs between opposing forces have been achieved in the past, this study provides a set of guidelines for executives who embark upon inter-firm projects. Gordon H. Boyce teaches courses in business history, management and economics at the Victoria University of Wellington, New Zealand. He is widely published on the topic of inter-firm collaboration. Routledge International Studies in Business History Series editor: Geoffrey Jones 1 Management, Education and Competitiveness Europe, Japan and the United States Edited by Rolv Petter Amdam 2 The Development of Accounting in an International Context A Festschrift in honour of R. H. Parker T. E. Cooke and C. W. Nobes 3 The Dynamics of the International Brewing Industry since 1800 Edited by R. G. Wilson and T. R. Gourvish 4 Religion, Business and Wealth in Modern Britain Edited by David Jeremy 5 The Multinational Traders Geoffrey Jones 6 The Americanisation of European Business Edited by Matthias Kipping and Ove Bjarnar 7 Region and Strategy Business in Lancashire and Kansai, 1890–1990 Douglas A. Farnie, David J. Jeremy, John F. Wilson, Nakaoka Tetsuro and Abe Takeshi 8 Women, Accounting and Narrative Keeping books in eighteenth-century England Rebecca E. Connor 9 Co-operative Structures in Global Business Communicating, transferring knowledge, and learning across the corporate frontier Gordon H. Boyce Co-operative Structures in Global Business Communicating, transferring knowledge and learning across the corporate frontier Gordon H. Boyce London and New York First published 2001 by Routledge 11 New Fetter Lane, London EC4P 4EE Simultaneously published in the USA and Canada by Routledge 29 West 35th Street, New York, NY 10001 Routledge is an imprint of the Taylor & Francis Group This edition published in the Taylor & Francis e-Library, 2001. © 2001 Gordon H. Boyce All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging in Publication Data Boyce, Gordon, 1954– Co-operative structures in global business : communicating, transferring knowledge and learning across the corporate frontier / Gordon H. Boyce. p. cm. Includes bibliographical references and index. 1. Business networks – Case studies. 2. International business enterprises – Management – Case studies. 3. Technology transfer – Case studies. 4. Strategic alliances (Business) – Case studies. I. Title. HD69.S8 B69 2000 338.8´7–dc21 00-035383 ISBN 0-415-21644-3 (hbk) ISBN 0-203-18767-9 Master e-book ISBN ISBN 0-203-18890-X (Glassbook Format) Contents List of figures and tables vii Preface viii 1 The theoretical and historical context 1 2 Agency agreements in international business: dynamic model of shipowner–agent relations, 1870–1939 14 3 A family-based network: the Holt–Swire–Scott connection, decision-support systems and staff development, 1860–1970 35 4 A multinational joint venture: the Orient Paint, Varnish and Colour Co., 1932–49 54 5 A purchasing co-operative: the Steel Manufacturers’ Nickel Syndicate, 1901–39 78 6 A licensing pyramid: John Brown Company and International Curtis Marine Turbine Company, 1908–29 97 7 A technology transfer agreement: Babcock & Wilcox, 1880–1970 114 8 Learning within an inter-organisational group: the Union Steamship Co. and oil propulsion, 1912–39 131 9 A joint exploration venture: Western Mining Corporation and Hanna/Homestake, 1960–72 152 10 Contracts based on knowledge: the J. Walter Thompson Company and Unilever – compounding intangible assets, 1900–70 170 vi Contents 11 An Australian supplier chain: the New South Wales Bottle Co., 1909–80 188 12 Hollywood networks, 1970–99 205 13 Conclusion: inter-firm relationships 224 Notes 232 Bibliography 237 Index 245 Figures and tables Figures 2.1 Dynamic model of shipowner–agent relationships 19 2.2 Agent’s wider business in the Port of New York 19 2.3 Shipowner’s London–New York line 21 2.4 Shipowner’s wider operations 21 3.1 Links in the Holt–Swire–Scott network 1860s to 1970s 38 5.1 Strategic links and information flows, 1902 81 5.2 Flows of reports on stocks of nickel held in the UK and lines of authority for approving exports, 1902 86 5.3 Flows of invoices, payments, reports on deliveries of nickel, and estimates of members’ consumption during the next half-year, 1915–21 87 6.1 Curtis’s licensing pyramid 99 11.1 Links in NSWB’s supplier chain 189 Tables 5.1 The syndicate’s purchasing power 83 5.2 Size of levy in relation to rebate 89 5.3 The English Steel Corporation’s savings 94 5.4 The size of the rebate relative to the levy 95 8.1 Percentages of USS and British Empire fleets propelled by diesel, oil-fired, and coal-burning engines in 1922–3 and 1938–9 135 8.2 Financial gains and losses arising from converting USS’s trans-Pacific steamers to oil-firing 136 12.1 Revenues and costs (showing points at which gross and net participation begin) for a hypothetical film 211 12.2 Market sectors 1980–98 217 Preface This book is the outgrowth of an earlier study of business networks used by British shipowners between 1870 and 1919. After completing that work, I decided to cast the investigative net more widely and explore other forms of co-operative structures that had been used in the past by business leaders engaged in other industries. Teaching business history to management students in Australia and New Zealand also encouraged me to think about co-operative principles that could be distilled from historical experience and applied today. I was also encouraged to pursue this project because Oliver Williamson’s path- breaking work has intrigued me for years. I have read and re-read his books, and each time I have come away with new insights and additional questions. His work has provided a strong foundation for thinking about not only the economic logic beneath co-operative structures but also the processes within them. (Having worked in business, I was and am especially intrigued by how inter-firm relationships begin and develop.) Williamson made some tantalising comments about atmosphere, dignity and the benefits of arranging transactions, and it is towards these themes that this study is directed. Along with Williamson, Mark Granovetter, Walter Powell, and various sociological economists provided a basis for thinking about inter- organisational relationships in systemic terms. Business historians never take for granted the knowledge of archivists and the wisdom of those business figures who ensure that corporate memories need to be preserved for future generations. Today, when financial resources and facilities are under such pressure from short-sighted ‘leaders’, these efforts deserve even greater recognition. Since all but one of the cases below are based primarily on archival sources, my gratitude is indeed considerable. I acknowledge with thanks the assistance of Charlotte Havilland and John Swire & Sons Ltd; Noel Butlin Archives of Business & Labour at the Australian National University; Frank Strahan and Leigh Swancott and the University of Melbourne Archive; Mary J. Auckland and the School of Oriental & African Studies in London; the University Library Cambridge; Adrian Allan and the University of Liverpool; the Keeper of the Records of Scotland for permission to use the records of the John Brown Company, the Ellerman Lines papers, and the Babcock & Wilcox collection; Michael Moss and the University of Glasgow; the Merseyside Maritime Museum; Ellen Gartrell and Duke University; the History of Advertising Trust in Preface ix Raveningham; Ken Scadden and the Wellington Maritime Museum; the National Maritime Museum in Greenwich; Furness Withy & Co., Ltd; Gilbert M. Ralph MBE and the Western Mining Corporation; Unilever; and the J. Walter Thompson Company. I owe a great debt to Douglas Lowell, MSc, a treasured friend, who guided me through the workings of the Hollywood film industry, commented extensively on drafts of Chapter 12, and provided many friendly contacts in the industry. David Shaheen, vice-president of Chase Securities, and Tom McGuiness, post-production supervisor, provided specialised advice. I am also grateful for the permission of the editors of the Australian Economic History Review and Blackwell Publishers to include here revised versions of ‘The Western Mining Corporation–Hanna/Homestake joint venture: game theory and inter-organisational cooperation’, Vol. 37, no. 3 (November 1997), pp. 202–21 and ‘The Steel Manufacturers’ Nickel Syndicate Ltd, 1901–39: assessing the conduct and performance of a co-operative purchasing organisation’, Vol. 38, no. 2 (July 1998), pp. 155–75. Likewise, I thank Manchester University Press and the editors of the Journal of Transport History for permission to publish a rewritten version of ‘Union Steam Shipping Company of New Zealand and the adoption of oil propulsion: learning by using effects’ [3rd series, Vol. 18, no. 2 (September 1997), pp. 134–55]. I am fortunate to be able to work with John Singleton, who is collegiality itself; he read through drafts of nearly every chapter in this book and always provided insightful comments. At Victoria University, I am also grateful to Professor Gary Hawke for his encouragement over the past ten years. I acknowledge the assistance of Professor Athol Mann and Monica Cartner, who broke through the onerous regulations governing research funding and supported my application for a travel grant. Finally, I thank Victoria University of Wellington for funding a sabbatical leave and for the aforementioned travel grant. The J. Walter Thompson Company generously awarded a research grant that enabled me to visit the John W. Hartman Centre for Sales, Advertising, and Marketing History at Duke University. At other universities, Professors Simon Ville, Peter Townley, and Stephen Nicholas read chapters and provided opportunities for me test out ideas in seminars. At the LSE and the Business History Unit, Dudley Baines, Paul Johnson, and Terry Gourvish arranged seminars from which I gained helpful comments. Professor Tony Slaven offered the hospitality of the Centre of Business History in Scotland. The University of Glasgow and the University of Melbourne kindly provided fellowships and facilities. Over the years, I have benefited greatly from the academic leadership offered by Professors Charlotte Erickson, Leslie Hannah, Paul Robertson, Peter Davies, Skip Fischer, Geoff Jones, Mira Wilkins, Sarah Palmer, Frank Broeze, John Armstrong, Keith Trace, and John Perkins. Steve Jones, Diana Olein, Mary Rose, and Will Hausman have also been loyal colleagues. In Canada, Professor

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Using a series of twelve historical case-studies that are based on extensive archival research, this book explains why firms succeed or fail in communicating or transferring knowledge and discovering new expertise. By analysing how workable trade-offs between opposing forces have been achieved in th
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