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Cisco Systems. Cisco Voice over IP. Volume 2. Student Guide PDF

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CIPT1 Cisco Voice over IP Volume 2 Version 6.0 Student Guide Editorial, Production, and Web Services: 02.15.08 The PDF files and any printed representation for this material are the property of Cisco Systems, Inc., for the sole use by Cisco employees for personal study. The files or printed representations may not be used in commercial training, and may not be distributed for purposes other than individual self-study. DISCLAIMER WARRANTY: THIS CONTENT IS BEING PROVIDED “AS IS.” CISCO MAKES AND YOU RECEIVE NO WARRANTIES IN CONNECTION WITH THE CONTENT PROVIDED HEREUNDER, EXPRESS, IMPLIED, STATUTORY OR IN ANY OTHER PROVISION OF THIS CONTENT OR COMMUNICATION BETWEEN CISCO AND YOU. CISCO SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. This learning product may contain early release content, and while Cisco believes it to be accurate, it falls subject to the disclaimer above. The PDF files and any printed representation for this material are the property of Cisco Systems, Inc., for the sole use by Cisco employees for personal study. The files or printed representations may not be used in commercial training, and may not be distributed for purposes other than individual self-study. Table of Contents Volume 2 VoIP Gateway Implementation 3-1 Overview 3-1 Module Objectives 3-1 Implementing H.323 Gateways 3-3 Overview 3-3 Objectives 3-3 H.323 Gateway 3-4 H.323 and IP 3-5 H.323 Adapted to an IP Example 3-6 Why H.323 3-8 Regional Requirements Example 3-10 H.323 Network Components 3-12 H.323 Terminals 3-12 H.324 Terminals 3-13 H.323 Gateways 3-14 Cisco UBEs 3-15 H.323 Gatekeepers 3-17 Multipoint Control Units 3-19 H.323 Call Establishment and Maintenance 3-20 H.323 Call Signaling 3-21 Basic Call Setup 3-21 H.323 Fast Connect Call Setup 3-22 H.323 Multipoint Conferences 3-23 Configuring H.323 Gateways 3-25 H.323 Configuration Example 3-26 Configuring Codecs on an H.323 Gateway 3-28 Tuning H.323 Timers 3-31 Configuring H.323 Fax Pass-Through and Relay 3-33 Fax Pass-Through Example 3-33 Fax Relay Example 3-35 Configuring H.323 DTMF Relay 3-37 Verifying H.323 Gateway Status 3-39 Summary 3-41 Lesson Self-Check 3-42 Lesson Self-Check Answer Key 3-45 Implementing MGCP Gateways 3-47 Overview 3-47 Objectives 3-47 MGCP Components 3-48 Why MGCP 3-50 MGCP Architecture 3-52 MGCP Gateways 3-54 MGCP Call Agents 3-57 Basic MGCP Concepts 3-58 MGCP Calls and Connections 3-59 MGCP Control Commands 3-60 Package Types 3-62 MGCP Call Flows 3-63 Configuring MGCP Gateways 3-65 MGCP Residential Gateway Configuration Example 3-66 Configuring an MGCP Trunk Gateway Example 3-68 Configuring Fax Relay with MGCP Gateways Example 3-69 Verifying MGCP 3-71 Summary 3-76 Lesson Self-Check 3-77 Lesson Self-Check Answer Key 3-80 The PDF files and any printed representation for this material are the property of Cisco Systems, Inc., for the sole use by Cisco employees for personal study. The files or printed representations may not be used in commercial training, and may not be distributed for purposes other than individual self-study. Implementing SIP Gateways 3-81 Overview 3-81 Objectives 3-81 SIP Fundamentals 3-82 How SIP Works 3-85 Why SIP 3-87 SIP Architecture 3-88 SIP Call Flow 3-90 Direct Call Setup 3-90 Call Setup Using a Proxy Server 3-91 Call Setup Using a Redirect Server 3-93 SIP Addressing 3-94 SIP Addressing Variants Example 3-94 SIP DMTF Considerations 3-97 Configuring SIP 3-100 Configuring a SIP Gateway Example 3-101 SIP Dial Peer Example 3-105 Verifying SIP Gateways 3-106 Summary 3-115 Lesson Self-Check 3-116 Lesson Self-Check Answer Key 3-119 Module Summary 3-121 References 3-121 Dial Plan Implementation on Voice Gateways 4-1 Overview 4-1 Module Objectives 4-1 Understanding Dial Plans 4-3 Overview 4-3 Objectives 4-3 Defining Dial Plans 4-4 Planning Considerations 4-7 Endpoint Addressing 4-9 Call Routing and Path Selection 4-10 Digit Manipulation 4-11 Calling Privileges 4-12 Call Coverage 4-13 Scalable Dial Plans 4-14 PSTN Dial Plan Requirements 4-18 Inbound PSTN Calls Example 4-19 Outbound PSTN Call Example 4-20 ISDN Dial Plan Requirements 4-21 Inbound ISDN Call Example 4-22 Configuring PSTN Dial Plans 4-23 PSTN Dial Plan Example 4-24 Complete Configurations 4-31 Inbound PSTN Call Flow Example 4-32 Outbound PSTN Call Flow Example 4-33 Verifying PSTN Dial Plans 4-34 Q.850 Cause Codes 4-35 debug isdn q931 4-40 Summary 4-44 Lesson Self-Check 4-45 Lesson Self-Check Answer Key 4-47 Implementing Numbering Plans 4-49 Overview 4-49 Objectives 4-49 Numbering Plan Characteristics 4-50 ii Cisco Voice over IP (CVOICE) v6.0 © 2008 Cisco Systems, Inc. The PDF files and any printed representation for this material are the property of Cisco Systems, Inc., for the sole use by Cisco employees for personal study. The files or printed representations may not be used in commercial training, and may not be distributed for purposes other than individual self-study. Numbering Plan Categories 4-51 Private Numbering Plan Design Considerations 4-52 PSTN Numbering Plan Common Elements 4-52 NANP Example 4-53 Scalable Numbering Plans 4-54 Overlapping Numbering Plans 4-55 Private and Public Numbering Plan Integration 4-56 Integration of Internal and Public Numbering Plans Example 4-59 Enhancing and Extending an Existing Plan to Accommodate VoIP 4-60 Number Normalization Example 4-60 911 Services 4-62 911 Call Processing 4-64 Implementing a Numbering Plan Example 4-65 Summary 4-67 Lesson Self-Check 4-68 Lesson Self-Check Answer Key 4-70 Configuring Digit Manipulation 4-71 Overview 4-71 Objectives 4-71 Digit Manipulation 4-72 Digit Collection and Consumption 4-75 Digit Collection Example 4-76 Digit Stripping 4-77 Digit Forwarding 4-78 Digit Prefixing 4-79 Number Expansion 4-80 Simple Digit Manipulation for POTS Dial Peers Example 4-81 Number Expansion Example 4-82 Caller ID Number Manipulation 4-83 CLID Commands 4-83 Station ID Commands 4-84 Voice Translation Rules and Profiles 4-88 Understanding Regular Expressions in Translation Rules 4-92 Search and Replace with Voice Translation Rules Example 4-94 Voice Translation Profiles 4-96 Translation Profile Processing 4-98 Voice Translation Profile Search-and-Replace Example 4-99 Voice Translation Profile Call Blocking Example 4-101 Voice Translation Profiles vs. dialplan-pattern 4-103 Cisco Unified Communications Manager Express with dialplan-pattern Example 4-104 Cisco Unified Communications Manager Express with Voice Translation Profiles Example 4-105 Verifying Voice Translation Rules 4-106 Configuring Digit Manipulation 4-108 Basic Digit Manipulation Example 4-108 Voice Translation Rule and Profile Example 4-110 Summary 4-112 Lesson Self-Check 4-113 Lesson Self-Check Answer Key 4-115 Configuring Path Selection 4-117 Overview 4-117 Objectives 4-117 Call Routing and Path Selection 4-118 Dial Peer Matching 4-119 Matching to Inbound and Outbound Dial Peers 4-122 Dial-Peer Call Routing and Path Selection Commands 4-124 Matching Dial Peers in a Hunt Group 4-127 Best Practices 4-129 Path Selection Strategies 4-130 Site-Code Dialing and Toll Bypass 4-131 © 2008 Cisco Systems, Inc. Cisco Voice over IP (CVOICE) v6.0 iii The PDF files and any printed representation for this material are the property of Cisco Systems, Inc., for the sole use by Cisco employees for personal study. The files or printed representations may not be used in commercial training, and may not be distributed for purposes other than individual self-study. Toll Bypass Example 4-132 Site-Code Dialing and Toll Bypass Example 4-133 Tail-End Hop-Off 4-134 TEHO Scenario Example 4-135 Configuring Site-Code Dialing and Toll Bypass 4-136 Site-code Dialing and Toll Bypass Scenario 4-136 Outbound Site-Code Dialing Example 4-142 Inbound Site-Code Dialing Example 4-143 Configuring TEHO 4-144 Complete Configuration 4-149 Summary 4-150 Lesson Self-Check 4-151 Lesson Self-Check Answer Key 4-152 Implementing Calling Privileges on Cisco IOS Gateways 4-153 Overview 4-153 Objectives 4-153 Calling Privileges 4-154 Understanding COR on Cisco IOS Gateways 4-156 COR Behavior Example 4-158 COR Example 4-161 Understanding COR for Cisco Unified SRST and Cisco Unified Communications Manager Express 4-163 COR for SRST and Cisco Unified Communications Manager Example 4-164 Configuring COR 4-165 Configuring COR Example 4-167 Configuring COR for Cisco Unified SRST Example 4-175 Verifying COR 4-176 Summary 4-177 Lesson Self-Check 4-178 Lesson Self-Check Answer Key 4-179 Module Summary 4-181 References 4-181 iv Cisco Voice over IP (CVOICE) v6.0 © 2008 Cisco Systems, Inc. The PDF files and any printed representation for this material are the property of Cisco Systems, Inc., for the sole use by Cisco employees for personal study. The files or printed representations may not be used in commercial training, and may not be distributed for purposes other than individual self-study. Module 3 VoIP Gateway Implementation Overview To provide voice communication over an IP network, Real-Time Transport Protocol (RTP) sessions are created. These sessions are dynamically created and facilitated by one of several call control procedures. Typically, these procedures also include mechanisms for signaling events during voice calls, and for managing and collecting statistics about the voice calls. There are several types of protocols used within Cisco Unified Communications networks. In order to select the best protocol for a specific environment, network engineers need to know all of these protocols, how they can be used, and their advantages and disadvantages. This module focuses on three protocols that are used in Cisco Unified Communications networks to implement gateways and offer call-control support for VoIP: the H.323 suite of protocols, the Media Gateway Control Protocol (MGCP), and the session initiation protocol (SIP). Module Objectives Upon completing this module, you will be able to describe the basic signaling protocols that are used on voice gateways and configure a gateway to support calls using the various signaling protocols. This ability includes being able to meet these objectives: (cid:132) Describe the H.323 protocol stack and how to implement H.323 on gateways (cid:132) Describe the MGCP stack and how to implement MGCP on gateways (cid:132) Describe SIP enterprise features and how to implement SIP on gateways The PDF files and any printed representation for this material are the property of Cisco Systems, Inc., for the sole use by Cisco employees for personal study. The files or printed representations may not be used in commercial training, and may not be distributed for purposes other than individual self-study. 3-2 VoIP Gateway Implementation © 2008 Cisco Systems, Inc. The PDF files and any printed representation for this material are the property of Cisco Systems, Inc., for the sole use by Cisco employees for personal study. The files or printed representations may not be used in commercial training, and may not be distributed for purposes other than individual self-study. Lesson 1 Implementing H.323 Gateways Overview H.323 gateways are among the most common Cisco IOS voice gateways within Cisco Unified Communications Manager environments. H.323 gateways are the endpoints on a LAN that provide real-time, two-way communications between H.323 terminals on the LAN and other ITU-T terminals on the network. H.323 gateways can also communicate with other H.323 gateways. Gateways enable H.323 terminals to communicate with terminals that are not H.323 terminals by converting protocols. Gateways are the point where a circuit-switched call is encoded and repackaged into IP packets. Because gateways function as H.323 endpoints, they provide admission control, address lookup and translation, and accounting services. Objectives Upon completing this lesson, you will be able to describe the H.323 protocol stack and how to implement H.323 on gateways. This ability includes being able to meet these objectives: (cid:132) Describe the functions that are performed by a typical H.323 gateway (cid:132) Describe the advantages of H.323 as a voice gateway protocol (cid:132) Describe the functional components that make up an H.323 environment (cid:132) Describe the H.323 call establishment and maintenance process (cid:132) Describe H.323 call signaling (cid:132) Describe the types of multipoint conferences that are supported by H.323 (cid:132) Describe how to configure an H.323 gateway (cid:132) Describe how to configure a single codec or codec negotiation on an H.323 gateway (cid:132) Describe how to tune some H.323 timers (cid:132) Describe how to configure fax pass-through and relay on H.323 gateways (cid:132) Describe how to configure H.323 DTMF relay on an H.323 gateway (cid:132) Describe how to verify the status of an H.323 gateway The PDF files and any printed representation for this material are the property of Cisco Systems, Inc., for the sole use by Cisco employees for personal study. The files or printed representations may not be used in commercial training, and may not be distributed for purposes other than individual self-study. H.323 Gateway This topic describes the functions performed by a typical H.323 gateway. H.323 Gateway H.323 gateways perform these services: (cid:131) Translation between audio, video, and data formats (cid:131) Conversion between call setup signals and procedures (cid:131) Conversion between communication control signals and procedures ©2008 Cisco Systems, Inc. All rights reserved. CVOICE v6.0—3-2 H.323 gateways are based on ITU-T Recommendation H.323. This ITU-T recommendation pertains to H.323 packet-based multimedia communications systems. It describes an infrastructure of terminals, common control components, services, and protocols that are used for multimedia (voice, video, and data) communications. An H.323 gateway is an optional type of endpoint that provides interoperability between H.323 endpoints and endpoints located on a Switched Circuit Network (SCN), such as the public switched telephone network (PSTN) or an enterprise voice network. Ideally, the gateway is transparent to both the H.323 endpoint and the SCN-based endpoint. 3-4 Cisco Voice over IP (CVOICE) v6.0 © 2008 Cisco Systems, Inc. The PDF files and any printed representation for this material are the property of Cisco Systems, Inc., for the sole use by Cisco employees for personal study. The files or printed representations may not be used in commercial training, and may not be distributed for purposes other than individual self-study.

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