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Chronic Disease Management: A New Paradigm for Care PATRICK J MCEVOY FRCGP General Medical Practitioner Londonderry Foreword by PROFESSOR MIKE PRINGLE President Royal College of General Practitioners Radcliff e Publishing London • New York CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 © 2014 by Patrick J McEvoy CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works Printed on acid-free paper Version Date: 20150917 International Standard Book Number-13: 978-1-908911-56-8 (Paperback) This book contains information obtained from authentic and highly regarded sources. While all reasonable efforts have been made to publish reliable data and information, neither the author[s] nor the publisher can accept any legal responsibility or liability for any errors or omissions that may be made. The publish- ers wish to make clear that any views or opinions expressed in this book by individual editors, authors or contributors are personal to them and do not necessarily reflect the views/opinions of the publishers. The information or guidance contained in this book is intended for use by medical, scientific or health- care professionals and is provided strictly as a supplement to the medical or other professional’s own judgement, their knowledge of the patient’s medical history, relevant manufacturer’s instructions and the appropriate best practice guidelines. Because of the rapid advances in medical science, any information or advice on dosages, procedures or diagnoses should be independently verified. The reader is strongly urged to consult the relevant national drug formulary and the drug companies’ and device or material manufacturers’ printed instructions, and their websites, before administering or utilizing any of the drugs, devices or materials mentioned in this book. This book does not indicate whether a particular treatment is appropriate or suitable for a particular individual. Ultimately it is the sole responsibility of the medical pro- fessional to make his or her own professional judgements, so as to advise and treat patients appropriately. The authors and publishers have also attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, trans- mitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, please access www.copyright. com (http://www.copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400. CCC is a not-for-profit organization that provides licenses and registration for a variety of users. For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the CRC Press Web site at http://www.crcpress.com Contents Foreword vii About the author viii Acknowledgements ix Introduction: chronic disease, its natural history and ecology 1 But, is it possible to get excited about chronic disease? 3 Suggestions for using this book 4 So, what’s on offer? 4 References 5 1 Chronic disease: what’s so special about it? 6 Chapter overview: executive summary 6 Chronic disease management in a nutshell 8 Are you interested in chronic disease? 12 How many chronic diseases do you have? 13 Scenario: a consultation 17 The impact of chronic disease 18 Some characteristics of chronic disease 23 Disability as a chronic condition 31 Scenario: tutorial time 32 Conclusion and refl ection 35 References 36 2 The story of chronic disease (the disease complex) 38 Chapter overview 38 Scenario: story time 39 Chronic disease, the enemy within 40 Profi ling chronic disease: chronic versus acute disease 42 The natural history of chronic disease: the life cycle of the Dragon 44 Models of disease 47 Co- morbidity and multi- morbidity 51 The ecology of the Dragon 52 Entering the Dragon’s den 54 Laying the foundation stone of the chronic disease paradigm 65 Summary: the story to date 66 A bit of epidemiology 67 Conclusion and refl ection 77 References 78 iii iv CONTENTS 3 The journey through chronic disease (the patient complex) 80 Chapter overview 80 What is it like to live with chronic disease? 81 Scenario: a case study 82 The patient’s journey through chronic disease 86 The early days: the importance of diagnosis 88 The middle passage: illness progression and transitions 95 Advanced disease: the palliative phase and end of life 99 The clinician’s journey with the patient 101 The sociology of health and disease 104 The healer role 114 The social determinants of health and disease 119 Scenario: a refl ective learning diary – patients, their carers and advocates 126 Conclusion and refl ection 129 References 130 4 Care of the chronic sick: the community complex 134 Chapter overview 134 Who cares? 135 Scenario: the village 136 Care in the community 139 Levels of care: how much, who cares, where and at what cost? 140 Issues in care: autonomy, advocacy and agency 151 The expert patient and self-m anagement 152 The caring professions 156 A historical note on UK systems of health and social care 158 Scenario: a practice policy on carers 159 Conclusion and refl ection 161 References 162 5 The clinical complex: the general practitioner and chronic care 164 Chapter overview 164 Part One: general practice as the focus of chronic disease management 165 What GPs do: fi shing or fi ltering? 167 General practice: concept and method 171 Scenario: a multidisciplinary learning exercise 182 Designated clinics in general practice 183 Health promotion and health education 188 Scenario: a review of progress with our once new trainee 191 Part Two: developing the clinical complex 192 Electronic media and general practice 192 Internet interventions and patient self-h elp 196 CONTENTS v Integrated care 197 Commissioning chronic care 203 The quality agenda 205 Management and governance 216 Evidence, guidelines and audit 218 Conclusion and refl ection 225 References 226 6 A chronic care revolution: service redesign and the policy complex 230 Chapter overview 230 Health policy for long- term conditions: global, national and local 231 WHO policy and chronic disease management 234 Unpacking health policy 237 Building blocks of the chronic care revolution 243 Scenario: a coffee break 251 Ten characteristics of an effective health service 252 The four strategies 261 Social policy and chronic care 264 A 12- step rehabilitation programme for health systems 265 Conclusion and refl ection 266 References 267 7 The learning and teaching complex through the chronic disease paradigm 270 Chapter overview 270 Medical education in primary care: a UK profi le 271 How is chronic care taught? 273 The chronic disease paradigm 276 The chronic disease paradigm unpacked 278 Chronic illness care: a summary for students and trainees 289 Chronic illness care: a new specialism 292 Scenario: Refl ections of a trainer – learning through chronic disease 296 Conclusion and refl ection 301 References 301 8 Meeting the challenges of chronic care 303 Chapter overview 303 We have a problem on our hands! 304 The National Health Service is well placed 306 Is general practice meeting the challenge of chronic disease? 307 A menu of tactical responses 310 Taking stock of UK primary care 311 Slimming practice, weight reduction and noise abatement 314 Chronic care guidelines for the general practitioner 319 vi CONTENTS Conclusion 321 References 323 Appendix 1: A simple integrated chronic disease management paradigm 325 Appendix 2: The trajectory model of chronic disease 327 Appendix 3: Modifi ed pyramid of levels of care 328 Index 329 Foreword In the next 20 years, the Department of Health in England expects the number of those aged over 80 years to double and the number of people with a long-t erm con- dition to increase by 3 million. Th e same trends apply in all developed countries. While there is nothing we can do to alter these facts, there is much we can do to address the way we conceive of and manage chronic disease. As this book sets out, health systems have been trying to squeeze the manage- ment of chronic disease into an acute care mould. Furthermore, it is perverse that chronic disease represents so much loss of quality of life for patients, so much work for primary care teams, so much resource use in our hospitals, yet we do not place proportionate weight on understanding, training for and planning chronic care. Long-t erm conditions along with multi-m orbidity will be the priority challenge for this century in all health systems, and we need fresh thinking and new tools to confront this challenge. Our major resource is, of course, those with chronic diseases themselves. Th ey are the experts on their experience of the illness and care pathway, on their expec- tations and on the trade-o ff s that they will fi nd acceptable. At the same time, health professionals are the custodians of scientifi c information and service resources. Th e best decision-m aking comes when the consultation is a meeting of the two experts, both striving from diff erent perspectives to achieve the same overall goals of eff ective care and maximum well- being along the continuing path of illness and disability. For those who aspire to achieve optimal outcomes, this book is their invaluable guide. It presents an evidence- based, generic profi le of chronic disease as well as putting a recognisable face on the main players – the patients, their carers, the clin- icians, all involved in training and the health system. Th ree key elements emerge: (1) a generic paradigm of chronic disease, (2) a trajectory- based model of clinical management and (3) a curriculum for chronic care. Th ese have universal applica- tion. Dr McEvoy, who has written extensively on medical education, presents us with a timely analysis of current issues in chronic disease as well as a unique teach- ing and learning resource. Professor Mike Pringle President Royal College of General Practitioners March 2014 vii About the author Patrick J McEvoy was born in Larne, Northern Ireland, in 1947 and was educated at St MacNissi’s College and Th e Queen’s University of Belfast. He graduated in medi- cine in 1971 and was made Fellow of the Royal College of General Practitioners in 1994. From 2000 to 2002 he was Provost, Royal College of General Practitioners Northern Ireland. Following hospital posts in Belfast and Kenya, he worked in general practices in Belfast before taking up partnership at Th e Aberfoyle Medical Practice, Derry, in 1978. He was also Honorary Lecturer at the Faculty of Medicine, Th e Queen’s University of Belfast, 1998–2012; Trainer and Programme Director with the Northern Ireland Medical and Dental Training Agency, 1982–2008; and Chair of the Association of Course Organisers, 2005. He is the author of the UK training manual for GP postgraduate programme directors, Educating the Future GP: Th e Course Organisers’ Handbook (1993; 2nd edition 1998), published by Radcliff e Medical Press. Between 1994 and 2006 he undertook medical educational consultancies in Slovakia, Romania and Egypt. He is married to Hazel, who is a counsellor, and they have four children and fi ve grandchildren. His interests include music, choral singing, poetry, history, country- side walks and leisurely swimming. viii Acknowledgements I gratefully acknowledge the supportive assistance of my wife, Dr Hazel McEvoy, for her constant encouragement, suggestions, logistic support and her forbearance during my absence while writing; my sons Mark, for IT support and suggestions, and John, for aspects of healthcare in the United States; my daughters Siobhan, for insights into multidisciplinary work, and Frances, for comments on mental health. In the development of the book, Dr Paul Sackin provided invaluable formative guid- ance at all stages. Dr Kathleen Dunne, Professor Hugh McGavock and Professor Philip Reilly helped greatly by reading and commenting on the full text. Th anks are also due to all my former medical colleagues at Th e Aberfoyle Medical Practice, who willingly agreed to read and comment on various chapters; special thanks to Shane Cunning for computer assistance. Th e staff at Radcliff e Publishing have been unfail- ingly supportive in the production of this book. I am grateful to the late Dr Peter Fallon, and to all who taught me medicine. I also owe a debt of gratitude to all my trainees, from whom I have learned so much. Th e Association of Course Organisers, sadly no longer in existence, was the col- lective voice of programme directors for general practice training in the UK from 1985 until it was wound up in 2010. I owe a great deal to its founders and members over the years. Th eir supportive infl uence through annual conferences and other meetings made me, in as far as I am, a teacher and a writer. I wish to pay tribute here to the Association of Course Organisers and its fundamental contribution to GP training in these islands over 25 years, with gratitude for all of the people who contributed to its successes. ix

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