CHIROPRACTIC ADVERTISING BY HARRY E. VEDDER. D. C.. Ph. C. FIRST EDITION COPYRIGHT, 1924 HARRY E. VEDDER, D. C., Ph. C. DAVENPORT, IOWA, U. S. A. DEDICATION The study of advertising is at once the study of human emotions, primal motives, and life itself. Such knowledge can be best gained through experience. It has been my privilege to be very close to the Chiropractic Profession. From that association I have learned many lessons. Much of the knowledge I have gained has been given me by chiropractors. My work has been to correlate and systematize the result of their experience and set it down in this form for the benefit of the entire profession. It is then only fitting that I dedicate this work to the thousands of men and women chiropractors who need it most and whose performance has made this the outstanding health science of all time. HARRY E. VEDDER. D.C., Ph.C. PREFACE In entering upon the discussion of advertising, I am quite aware that this is a subject upon which many volumes have been written. These books have been compiled by the very best brains in the advertising profession. They are agreed in the main on the fundamental principles of advertising, but this particular book is written for the special benefit of the Chiropractic profession. These pages are written after a most careful investigation of methods of advertising now employed by chiropractors together with a recapitulation as to the results obtained by them. Very carefully prepared questionnaires were sent out to a considerable number of successful chiropractors located in the large commercial centers and all sections of the country were included; thus to avoid the possibility of gaining information which might be applicable to one location while it was not applicable to another, or gaining such information as to be of value only to large city practitioners and vice versa. The author was very careful in selecting the names of those to whom this questionnaire was sent. He selected men and women who have been in practice from one to twelve years and included only those who have been eminently successful in this profession. The whole intent has been to correlate the information and experience, which has been dearly bought in many cases, and to produce a concise and truthful report. This, then, may act as a guide to other practitioners and to those new in the profession, and save them the useless expenditure of many thousands of dollars each year. Advertising and its psychology is a profession in itself and it will not be my intent to educate the chiropractor in that profession. I shall not go extensively into the psychology of advertising because that merely states the reason why 5 PREFACE certain principles are followed and the chiropractor can make no practical use of that knowledge. I shall simply state the facts, any one of which can be readily substantiated and for all of which a sound reason exists. I know, however, that the chiropractors have neither the time nor the inclination to go into all of the by-paths covered by the psychology of advertising. The thing this profession is interested in is “what to do” and I am relying on the confidence which the field has in the author and his experience in advertising to convince them of the soundness of the methods laid down. It is, of course, within the purview of every chiropractor to study the recognized authorities on advertising, but all of these deal, in the main, with commercial commodities. The stories are written around these commercial commodities, examples are drawn from them, and the lessons are driven home with them. It would be very difficult for the chiropractor to gain the information from such a discourse as well as if it were written around his own profession. The principles are the same whether one be advertising automobiles, or toothbrushes, or service; yet the method of presenting the subject matter based upon those principles must be entirely different. This book deals with the Chiropractic profession and its advertising problem. There is no question but that the chiro- practors are the most progressive profession, not only in a scientific way, but in the matter of advertising. We are the first health profession to enter into the spirit of advertising on an extensive scale. Undoubtedly the Chiropractic profession and its activity along this line will eventually force other professions to follow its lead. The chiropractor is justified in employing the various advertising media to present his service to the public. That is the only way he could have, in the past, obtained recognition of his science. Had he been content to follow the old beaten paths employed by other professions, he could not have educated and held public attention in the same degree as he has 6 PREFACE been able to do through advertising. I would venture the opinion, however, that a large percentage of the money spent by chiropractors in their various forms of advertising has been very largely wasted, either for the reason that the wrong media were employed, or because the copy was improperly built. Building advertising copy is an art which very few people attain and yet it is not a difficult matter to understand. It is one thing, however, to understand the principles and quite another thing to create material which will best embody those principles. A most liberal education, and perhaps the most practical education of all, can be obtained by reading and studying the advertisements that appear in the leading periodicals of the day. In the Saturday Evening Post, Cosmopolitan, Red Book, and many other standard magazines, the advertisements are written by the very best advertising men in the country and if one but searches, he will find the same underlying principles embodied in all of these advertisements. There are various methods of advertising, but whether it be newspaper advertising, direct by mail advertising, or some other form, the same principles should be utilized in all. It will, therefore, be my intention to construct this outline in such a way as to embody the fundamental principles of all advertising, showing how they are applicable in various methods, and then giving the reader the benefit of definite examples of each. 7 TABLE OF CONTENTS PAGE CHAPTER I SELECTING A LOCATION...........................................................................11 Personal Characteristics—Community—Office Location ( Small Town, Large or Small City). CHAPTER II QUESTIONNAIRE RETURNS......................................................................30 Discussion of—Newspaper and Telephone Directory Advertising— Signs—Direct by Mail—Tracts and Pamphlets—Getting Started— Pulpit Influence. CHAPTER III CAPITALIZE YOUR RESULTS....................................................................79 Duty vs. Ethics—Satisfied Patients—Proper Methods—Dismissing Patients. CHAPTER IV HEADLINES...................................................................................................90 Brevity—Blind Headlines—Live News—Bold Type. CHAPTER V DISPLAY ADVERTISING.............................................................................99 Location as to Page—Makeup of Space—Size of Space and Con- trast—Titles—Action Lines. CHAPTER VI ANALYSIS OF DISPLAY ADVERTISING.................................................109 CHAPTER VII SELLING.......................................................................................................134 Function of Advertising—Consistency—Class and Age Appeals. CHAPTER VIII CHIROPRACTIC—BUSINESS OR PROFESSION....................................142 Build for the Future—Rolling Stones—Drifters—The Remedy. CHAPTER IX PRICE CUTTING..........................................................................................149 Cost of Your Training and Worth of Health. 9 TABLE OF CONTENTS CHAPTER X CONFIDENCE..............................................................................................154 CHAPTER XI FRIENDLINESS...........................................................................................163 CHAPTER XII THE PEOPLE RULE.....................................................................................168 CHAPTER XIII SUGGESTIONS FROM THE FIELD...........................................................173 CHAPTER XIV DIRECT BY MAIL ADVERTISING............................................................180 CHAPTER XV PROPER LETTERS FOR CAMPAIGN, “A” SERIES.................................186 Discussion of Letters for Direct by Mail Campaign. CHAPTER XVI PROPER LETTERS FOR DIRECT CAMPAIGN, “B” SERIES..................209 CHAPTER XVII LETTERS ADVERTISING SPINOGRAPH.................................................225 CHAPTER XVIII LETTERS ADVERTISING NEUROCALOMETER....................................233 EXPLANATORY..........................................................................................241 10 CHAPTER I SELECTING A LOCATION When the Chiropractic student nears the completion of his professional training, he is most vitally interested in finding a location where the natural conditions will be most favorable to him in the successful conduct of his practice. He is at a period in his career which is most important and one which calls for an absolutely honest and candid analysis of himself. It is quite natural that his desires should play a part in his decision and it is perfectly right that they should, because the desires of an individual indicate to a certain degree his adaptability and his qualifications. Personal Characteristics Some people are always ill at ease when they come in contact with strangers. They become confused, embarrassed, and do not show their real characters to the best advantage. In most of these cases they realize their own shortcoming and this adds to the embarrassment which is already present. Let these same people become acquainted with other people and they are perfectly at ease. They find that they are able to discuss topics of mutual interest, and under the influence of acquaintanceship and friendliness, they show an entirely different personality than was displayed on the first meeting. Other people there are of the type commonly spoken of as “hail fellow well met.” They are perfectly at ease when introduced to total strangers. They apparently find no difficulty in making conversation and becoming instantly agreeable. They have the happy faculty of attracting other people. 11 CHIROPRACTIC ADVERTISING to them quickly and yet they may not be of more solid worth than the other type. In fact, there are many cases where they have not the real foundation of character behind them which the reticent individual possesses. Yet on first meeting they are exceedingly agreeable and adaptable. Small or Large Community? These are two extremes of people. It is true that either can, by training, master himself to the degree that he may take on some of the attributes of the other, but neither can be wholly successful in striving to change his personality. Each should realize that he is fitted to mingle in an entirely different community. The man who is very well thought of and perfectly at ease in a city, may prove to be decidedly unpopular in a small town; and the man who is exceedingly popular in a small town may, upon his advent to the city, find that he is a stranger in a strange land, unaccustomed to the habits and ways of city folks. He mistakes their attitude of independence as snobbishness, as coldness, and as heartlessness. He is not adapted to the life of the city. One of the first things that a prospective chiropractor should do is to analyze his fitness for practicing among different groups of people. It is not always true that the man or woman brought up in a small town is best fitted for that sort of a community. Many of these people, by natural inclination, are adapted to city associations and by the same virtue many people who have been brought up in cities are splendidly adapted to making friends and being successful in small communities. But in the main I believe it can be safely said that the individual who has been brought up in a small town is better adapted for practice in a small town, while the person reared in a city is better adapted for practice there. This is for the very good reason that their entire early training acquaints them with the interests of these different communities. 12
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