Certified Supply Chain Professional (CSCP)

39 Pages·2017·0.82 MB·English

Certified Supply Chain Professional (CSCP)

by

Information Booklet for 2017
Version 2017.01 effective from 9-Mar-2017

• Distinguish yourself as a supply chain expert

• Attain knowledge to e ffectively manage global supply chain activities
• Master concepts that create consistency and foster collaboration through best
practices, common te rminology, and corporate-wide communication
• Predict outcomes mo re accurately
• Maximize ROI on syst ems and technologies
• Increase professional value and efficiency of the workplace environment
• Enhance credibility am ong peers, employers, and customers
• Accelerate career dev elopment and better employment opportunities
• Increase potential for higher salaries and job satisfaction
• Gain proven learning and organizational skills to strategically streamline operations
and drive profits
• Increase recognition w ithin the industry globally

Brought to you in India by:

Developing People for Businesses to Succeed

KnoWerX Education (India) Private Limited
About KnoWerX About APICS
Since 1992, the founders of KnoWerX Education (India) Private Limited Established in 1957 as not-for-profit,

(KnoWerX) www.knowerx.com have been relentlessly working with a APICS www.apics.org is the leading
vision to be a leader in developing people for businesses to succeed. professional association for supply chain
The mission of KnoWerX is to empower and recognize individuals and and operations management and the
organizations to be successful through life-long learning. premier provider of research, education
and certification programs that elevate
KnoWerX is a resource for individuals for best-practices knowledge and end-to-end supply chain excellence,
certification in respective areas. KnoWerX is also a resource for innovation and resilience. With over
organizations for providing training to their employees and using 45,000 members and more than 250
consultancy services. KnoWerX is also putting its efforts in collecting, international partners, APICS is
sorting, organizing and making available business process knowledge in transforming the way people do business,
easy to learn forms. The benefits to individuals are better ability to drive growth and reach global customers.
perform, better pay and faster growth. The benefits to organizations are Individuals and companies have relied on
better operational efficiency, more profit, higher growth and better APICS for its superior training,
ability to stay ahead than competition. The service providers internationally recognized certifications,

additionally benefit by improving skills of their employees and having comprehensive resources, and worldwide
more satisfied customers. network of accomplished industry
professionals.

More than 12,500 individuals have taken approx. 32,000 certification
exams through KnoWerX in India spanning across I.T. companies, APICS Mission:
consultancy firms, manufacturing companies, distribution companies, • APICS builds and validates

logistics service providers, BPO service providers, business schools, and knowledge in supply chain and
other organizations. More than 90 corporate customers have tapped operations management. We enable
the knowledge of KnoWerX constantly through various training and our community of members,
consultancy assignments. affiliates, and customers to lead in
the global marketplace.
About APICS Certification
APICS’ world renowned certification programs APICS Certified in Logistics, Transportation and Distribution (CLTD),
APICS Certified in Production and Inventory Management (CPIM) and APICS Certified Supply Chain Professional (CSCP)

provide operations management professionals with relevant, essential education that equips them for today’s fast-

changing market place.

The APICS CLTD program covers a comprehensive body of knowledge that sets the global standard for best practices

in logistics, transportation and distribution. It consists of eight modules with one single exam that reflects critical

areas in logistics, transportation and distribution for the roles and responsibilities of logistics managers. It sets the
standard for logistics certification. Designees stand out from their peers, and demonstrate a commitment to
advancing both their career and their company’s operations. Names of eight modules are: Logistics and Supply Chain,
Capacity Planning and Demand Management, Order Management, Inventory and Warehouse Management,

Transportation, Global Logistics Considerations, Logistics Network Design, and, Reverse Logistics and Sustainability.

The APICS CPIM program takes an in-depth look at the production and inventory activities within the internal

operations of a company. It is divided into five process-oriented topic areas to provide participants with the best
possible educational assessment and knowledge base. It focuses primarily on manufacturing and provides an in-
depth view of materials management, master scheduling, production planning, forecasting, and quality improvement
within the confines of the operation. Obtaining an APICS certification shows a commitment to the profession that
leads to a sense of accomplishment, demonstrates value to the employer, enhances earning potential, and provides a

path to career advancement.

The APICS CSCP program is the only certification that encompasses the entire global supply chain. It covers a breadth
of topics -- globalization, logistics, supplier and customer relationship management, IT enablement, logistics, etc. It
provides a thorough understanding of supply chain so employees can identify opportunities for improvement within

a company. It sets the standard for supply chain certification and is accepted by leading companies worldwide. It is

divided in to three modules within a single exam. By earning the APICS CSCP designation, one demonstrates
significant commitment to supply chain management profession and career, distinguishes himself as an industry
expert, and excels with newly acquired specialized knowledge.
“CSCP is a world-wide recognized and accepted certification adding a lot of value to the careers of
people who clear this exam. It really has helped me a lot in my career and I personally feel that CSCP
definitely separates the best from the rest.”
– Pandurang Bugadikatti, CPIM, CSCP
(Mr. Pandurang Bugadikatti is a B.E. in Industrial Production from Gogte Institute of Technology,
Belgaum and has 9 years of experience in SCM domain. Currently he is working as Senior
Engineer – Quality Assurance in Oracle Value Chain Planning Team.)

“CSCP helped me to understand overall global nature of supply chain and intricacies of such global
operations – at operations level. It helps me to prioritize different action items and gain better
efficiencies and effectiveness of operations.”
– Shashank Tilak, CPIM, CSCP, PLS
(Mr. Shashank Tilak is a B. Tech. from I.I.T. Bombay and G.I.I.I.E. from I.I.I.E. Mumbai. He has
more than three decades of experience in project management, application development, etc.
Currently he is a consultant and a trainer.)

“APICS has given my career a guiding thrust that it probably lacked. Having worked in the supply
chain domain at Hero Honda Motors my knowledge of the field was limited. APICS has changed my
professional life for better and forever.”
– Manav Virdi, CPIM, CSCP
(Mr. Manav Virdi is a B.Tech. from NIT, Hamirpur and MBA Operations from SIOM, Nasik.
Currently he is a consultant with the Operations Advisory group, PriceWaterhouseCoopers.)
“CSCP body of knowledge gave me in depth knowledge of supply chain best practices. I have
observed sharp increase in my knowledge level and confidence level. When I talk to my customers or
working on some solution design, I feel the marked difference in my approach and knowledge. Going
for CSCP test is one of the best decisions I have made in my career.”
– Arindam Sen, CSCP
(Mr. Arindam Sen has a master’s degree in engineering from Jadavpur University. He headed the
Oracle EBS Practice and was Project Director – Emerging Vertical at Hexaware Technologies Ltd.,
Mumbai. Currently, he is heading VSOM Group at HCL Technologies Ltd., Bengaluru.)

“APICS certification has given me opportunity to understand the overall supply chain with
contemporary terminology used to describe its parameters. It has created a solid foundation for my
consulting career and given me recognition as a Supply Chain Consultant.”
– Suman Kumar, CPIM, CSCP
(Mr. Suman Kumar has done his master’s in business management from S. P. Jain Institute of
Management and Research, Mumbai. Currently, he is a Manufacturing Consultant at McKinsey &
Company, Inc., Mumbai.)

“... CSCP is recognized worldwide and carries high value in all consulting, FMCG and IT firms ... this
certification helped me in two ways ... one, certification gave me end to end view of supply chain
right from functional perspective to technologies used ... second, it gave me edge during campus
placements to get desired job profile ...”
– Avdhut Hirave, CSCP
(Mr. Avdhut Hirave was pursuing his master’s in business management in 2007-2009 at the S. P.
Jain Institute of Management and Research, Mumbai. Currently, he is working as Senior BPM
Consultant at Wipro Consulting Services, Pune.)
Table of Contents

Table of Contents ...................................................................................................................................... 1
Certified Supply Chain Professional ............................................................................................................. 3
Exam Eligibility Requirements ................................................................................................................. 4
CSCP Designation ................................................................................................................................... 5
Exam Requirements ................................................................................................................................... 5
Module 1: Supply Chain Design ............................................................................................................... 5
Module 2: Supply Chain Planning and Execution ....................................................................................... 5
Module 3: Supply Chain Improvement and Best Practices ......................................................................... 6
Exam Information .................................................................................................................................. 9
Test Format and Number of Questions on the Exam.............................................................................. 9
Length of the Exam ............................................................................................................................. 9
Exam Development ............................................................................................................................ 9
APICS CSCP Score Range ...................................................................................................................... 9
Exam Scoring ...................................................................................................................................... 9
Exam delivery ................................................................................................................................... 10
Exam dates ...................................................................................................................................... 10
Sourcing Reference Materials for Study ................................................................................................. 10
Exam Preparation Methods................................................................................................................... 12
Exam Fees and Exam Centres .................................................................................................................... 15
Exam Fees ........................................................................................................................................... 15
Limited Period Promotional Offer .......................................................................................................... 16
Volume Rebate .................................................................................................................................... 17
Referral Incentive ................................................................................................................................. 17
Test Centres and Seat Availability .......................................................................................................... 17
Purchasing Exam Credit and Scheduling an Exam ....................................................................................... 17
Step 1: Selecting Personal Identifications and Obtaining an APICS ID ........................................................ 17
Special Test Accommodations ........................................................................................................... 19
Step 2: Applying for Eligibility ................................................................................................................ 20
APICS CSCP Eligibility Applications...................................................................................................... 20
Application Procedures ..................................................................................................................... 20
Step 3: Become an APICS PLUS Member (Optional) ................................................................................. 20
Step 4: Purchasing an Exam Credit ......................................................................................................... 20
Rescheduling an Exam ...................................................................................................................... 22
Cancelling an Exam ........................................................................................................................... 22
Name changes .................................................................................................................................. 23
On the Day of the Exam ............................................................................................................................ 23
APICS Code of Ethics ............................................................................................................................. 23
Reporting to the Test Centre ................................................................................................................. 23
What to Bring ...................................................................................................................................... 24
What Not to Bring ................................................................................................................................ 24
Emergencies ........................................................................................................................................ 24
Test Security ........................................................................................................................................ 25
Breaks ................................................................................................................................................. 25
Misconduct .......................................................................................................................................... 26
No-show Policy .................................................................................................................................... 26
Score Report ........................................................................................................................................ 26
Test Centre Closures ............................................................................................................................. 27
After Exam Day ........................................................................................................................................ 27
APICS CSCP Certificates ......................................................................................................................... 27
Retaking the Exams .............................................................................................................................. 27
Your Feedback ..................................................................................................................................... 27
Credential Verification .......................................................................................................................... 27
Appeals Policy ...................................................................................................................................... 27
All policies and procedures in this information booklet are subject to change without notice. 1
APICS Privacy Policy .............................................................................................................................. 28
Post Certification ..................................................................................................................................... 28
Formal Recognition Letter to Your Employer .......................................................................................... 28
Certification Maintenance .................................................................................................................... 28
Track Progress Toward the APICS CSCP Designation ................................................................................ 28
Frequently Asked Questions ..................................................................................................................... 28
Whom Should You Contact? .................................................................................................................. 34

All policies and procedures in this information booklet are subject to change without notice. 2
Certified Supply Chain Professional
The APICS Certified Supply Chain Professional (CSCP) program is recognized worldwide as the
premier supply chain management education and certification program.

The APICS CSCP program takes a broad view of operations, extending beyond internal operations to
encompass the entire supply chain—from supplier, through the company, to the end consumer. The
program provides professionals with the knowledge necessary to understand and manage the
integration and coordination of end-to-end supply chain activities. The APICS CSCP program is
divided into three modules to provide participants with the best possible educational assessment
and knowledge base.

With the APICS CSCP program you can take your career and organization in a new and exciting
direction. Shape your future, align your goals, and distinguish yourself from the competition. In this
challenging global marketplace, only the most well-trained, well-educated professionals will be
sought after by employers and valued by organizations. Join their ranks today by earning the APICS
CSCP designation.

More than 20,000 professionals have earned the APICS CSCP designation since the program was
introduced in 2006. By earning the APICS CSCP designation, you demonstrate that you have
mastered the APICS supply chain management body of knowledge, and that you are committed to
the profession. Individuals must pass one comprehensive exam to earn the APICS CSCP designation
and 20 maintenance points.

APICS CSCP Program Benefits:
• The APICS CSCP certification encompasses the entire supply chain.
Although there are other certifications that cover certain supply chain segments like green
and procurement, the APICS CSCP covers the entire supply chain, from supplier through your
enterprise to the end customer. The APICS CSCP program takes you beyond supply to master
the entire supply chain, because managing both supplier and customer relationships is the
only path to an integrated supply chain. You will also be exposed to an information
technology component, which is the heart of any sophisticated global supply chain.
• The APICS CSCP sets the standard for certification. It is administered in 160 countries
(through Pearson VUE) and preferred by leading companies worldwide.
Since its introduction in 2006, the APICS Certified Supply Chain Professional (CSCP) program
has quickly become the global standard for professional competence in end-to-end supply
chain management. The APICS CSCP exam is administered in more than 160 countries
(through Pearson VUE) worldwide and has been accepted by leading companies around the
world from multinational corporations to small, local companies.
• Join more than 20,000 APICS CSCP designees worldwide.
Thousands of people have become APICS CSCP designees, and more continue to pursue this
valuable credential. APICS CSCPs work in more than 160 countries (through Pearson VUE)
and are employed in a variety of industries, including distribution, metal fabrication,
food/beverage, pharmaceuticals, health care, electronics, and service organizations.
• Employers and recruiters seek APICS CSCP designees.
Employing people with knowledge of the entire supply chain is valuable to employers.
Increasingly, recruiters and employers prefer candidates with APICS CSCP credentials. Recent
Web searches of globalgateway, monster.com, workopolis.ca, and careerbuilder.com show a
All policies and procedures in this information booklet are subject to change without notice. 3
growing number of job ads referring to the APICS CSCP. Some corporations are now
requiring APICS CSCP certification for job families and as prerequisites for promotions.
• The APICS CSCP increases your professional value and secures your future.
The APICS CSCP can help you advance your career. According to a recent Logistics
Management survey, professionals with APICS certifications earn an average of 21% more
than their counterparts. Individuals and organizations have been using the APICS CSCP
program as a professional development and certification exam preparation tool to enhance
their supply chain management knowledge, skills, and expertise as they add value to their
team. More and more Individuals are attributing their career advancement and job security
to their APICS CSCP accomplishments.

By earning the APICS CSCP designation, you will demonstrate significant commitment to your
profession and your career, distinguish yourself as an industry expert, and excel with your newly
acquired specialized knowledge.

Earn the APICS CSCP designation to display your motivation and establish yourself as an industry
resource and your commitment to excellence in the supply chain management profession.

How You Benefit:
The program will give you more credibility and recognition in your workplace. You can distinguish
yourself by committing to continued education that will help you sharpen your skills. This program
gives you the opportunity to master supply chain management and all its facets – all on the cutting
edge of new developments and concepts. Also see this video: https://www.youtube.com/watch?x-yt-
ts=1422579428&v=ns-r7WRF-aQ&x-yt-cl=85114404&feature=player_embedded

How Your Organization Benefits:
From day one, you can apply your APICS CSCP program knowledge to solve every day work issues.
Your knowledge and expertise will make you more valuable in your organization. Companies that
sponsor all or part of their employees’ tuition will gain a return on investment in the form of long-
term loyalty and more productive employees.

With APICS CSCP, your employees will have:
• the proven knowledge and organizational skills to strategically streamline operations
• the tools to effectively manage global supply chain activities that involve suppliers, plants,
distributors, and customers located around the world
• the skills to create consistency and foster collaboration through best practices, common
terminology, and corporate-wide communication
• an understanding of the valuable technologies that drive planning and management of
successful operations.

You may also want to visit http://www.apics.org and http://www.knowerx.com.

Exam Eligibility Requirements
To be eligible to register for and take the APICS CSCP exam, you must meet one of the following
criteria:
• Bachelor’s degree, or
• CPIM, CFPIM, CIRM, SCOR-P, C.P.M., CSM or CPSM designations, or
• 3 years of related business experience
All policies and procedures in this information booklet are subject to change without notice. 4
You must submit an application to document eligibility to take the APICS CSCP exam. APICS will
review all applications and will notify applicants whether their application is approved or denied.
Candidates whose applications are approved will receive notice of approval. Candidates whose
applications are not approved will receive notice that they are not eligible to test and information on
why their applications were denied.

CSCP Designation
You must pass the APICS CSCP exam to earn the APICS CSCP designation and 20 maintenance points.
The CSCP designation may be used just as similar recognitions are employed in accounting,
insurance, medicine, law, and other professions. Either the full expression or the initials may be used
after the individual’s name on business cards, stationery, etc.

Exam Requirements
Individuals must pass one comprehensive exam to earn the APICS CSCP designation and 20
maintenance points. The CSCP body of knowledge is comprised of three focus areas:

Module 1: Supply Chain Design
• Considering inputs and objectives of supply chain management strategy
• Recognizing and resolving misalignments and gaps
• Accounting and financial reporting information, strategic analysis tools, and economic
considerations
• Designing the supply chain while understanding and working within business
considerations
• Designing fulfillment strategies and products for different markets and requirements
• Identifying and managing market segments
• Understanding electronic business considerations and key technology applications
• Understanding implementation tools including project management processes
communication
Module 2: Supply Chain Planning and Execution
• Procuring and delivering goods and services using supply chain management
• Using demand management, including demand forecasting and prioritization
• Using master planning, master scheduling, and sales and operations planning (S&OP)
• Managing, planning, and controlling inventory
• Understanding the effects of inventory on financial statements and inventory-related
cost categories
• Managing supply in the supply chain based on total cost of ownership and make-versus-
buy analysis
• Developing supply plans based on buyer-supplier relationships
• Logistics and warehouse management, forecasting, and planning
• Making considerations for trade, regulation, and currency funds flow
• Segmentation of customer-driven marketing, customers, suppliers, and other partners
• Fundamentals of supplier relationship management (SRM) and customer relationship
management (CRM)
• Managing reverse logistics and waste
All policies and procedures in this information booklet are subject to change without notice. 5
Module 3: Supply Chain Improvement and Best Practices
• Standards, regulations, and sustainable best practices compliance
• International standards and considerations for import/export, intellectual property,
licensing, tax and accounting, and labor laws
• Corporate social responsibility for sustainability, UN Global Compact, and GRI initiatives
• Accreditations, certifications, and standards for quality, environmental, social, and
safety
• Identifying, assessing, classifying and responding to risks
• Compliance, security, and regulatory concerns
• Improving the supply chain through measuring performance and supply chain metrics
focused on customers, financial reports, and operational practices, and customer service
• Utilizing continuous improvement and change management techniques and principles,
including lean and just-in-time as well as other continuous improvement philosophies

You should familiarize yourself with the following primary references for this examination.

Shop APICS Price KnoWerX Price
Against Firm Purchase
Against 100% Advance
For APICS Order of Selected
Payment
PLUS Corporates
For Non- Non-US
members APICS Edition APICS PLUS APICS PLUS
(use partner PLUS Price members Non- members Non-
referral members (₹)@@ (use partner APICS (use partner APICS
code referral PLUS referral PLUS
(US$)++
XEKNOW88) code members code members
(US$)++ XEKNOW88) (₹)## XEKNOW88) (₹)##
(₹)## (₹)##
Primary References:
0. APICS Certified
Supply Chain
Professional
(CSCP) Learning
System 2017,
APICS, 2017,
1,100+ pages. Also
includes on-line
access to pre-test,
US$1,340
module specific US$995 +
+
tests, module ~US$113
~US$113 Not
specific shipping ₹64,840 ₹87,320 ₹68,980 ₹92,890
shipping Available
eFlashcards, and
and
eFlashcards across handling
handling
modules, post-
test, on-line report
and
complimentary
downloadable
copy of APICS
CSCP Exam
Content Manual
4.0.
1. APICS Dictionary,
15th edition,
Editors: Paul H. Not
US$30 US$60 ₹2,700 ₹5,400 ₹2,870 ₹5,740
Pittman, PhD, Available
CFPIM, CSCP,
Jonah and J. Brian
All policies and procedures in this information booklet are subject to change without notice. 6