Carphone Warehouse Analyst Day final2 PDF
Preview Carphone Warehouse Analyst Day final2
The Carphone Warehouse Analysts’ Day 24.3.03 Opening Remarks Hans Snook, Chairman Today • Review of strategy and mobile market • Detailed presentations on Opal and talktalk • Review of retail operations • The position in Germany • Disclosure and reporting • FY04 financial outlook Headlines • Profits for the current year expected to be within the range of analysts’ estimates • Q4 in line with expectations • Intention to pay maiden dividend of 1p for the full year • Confident in cash-generating abilities • Leaves scope to invest in additional growth opportunities • Germany close to resolution • Plans for closure and change to business model running in parallel • 31,000 talktalk applications since launch – ahead of expectations Strategy Charles Dunstone, CEO Earning a greater share of the customer lifetime value Building out the business model Germany UK Retail Insurance Retail Insurance Ongoing Ireland MVNO Retail FMS Insurance Fixed line Sweden Retail Insurance Ongoing The Netherlands Retail Insurance Ongoing Poland Retail Belgium Retail Insurance Ongoing Czech Republic Retail France Retail Insurance Ongoing FMS Switzerland Retail Insurance Ongoing Spain Portugal Retail Retail Insurance Insurance Ongoing Evolving the business model % 3 yr CAGR in recurring contribution : 54% Growth 180 49% 160 x 50% 45% 140 x 34% 40% 120 x 100 30% £m 28% 80 x 20% 60 40 10% 20 0 0% FY00 FY01 FY02 FY03E Non-recurring contribution Recurring contribution % contribution from recurring Segmenting the market Illustrative Lifetime Contribution (£) 1200 ARPU Share 1000 FM Fee Insurance o m e r u s t 800 Margin on Airtime u e of c Point of Sale v al m e e ti 600 g lif s i n a I n c r e 400 200 0 PrePay MVNO Subscription FM SP ARPU: £10 £15 £30 £40 £50 • Customer lifetime value increases with ARPU Leveraging our retail asset • Identifying relevant and appropriate products and services • Fixed line • UK launch • European potential • Broadband • In discussions with a number of parties • WiFi • Home • Mobile
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