Capacity Development for Improved Water Management 77000077TTSS--SSIIDDEEPPUUBB..iinnddbb ii 1122//2211//22000099 66::4488::0055 PPMM Capacity Development for Improved Water Management UNESCO-IHE Editors M.W. Blokland G.J. Alaerts J.M. Kaspersma UNW-DPC Editor M. Hare 77000077TTSS--SSIIDDEEPPUUBB..iinnddbb iiiiii 1122//2211//22000099 66::4488::0055 PPMM UNESCO-IHE Institute for Water Education UN-Water Decade Programme on Capacity (UNESCO-IHE) Development (UNW-DPC) PO Box 3015 United Nations University 2601 DA Delft UN Campus The Netherlands Hermann-Ehlers-Str. 10 Tel. +31 (0)15 215 1715 53113 Bonn Fax +31 (0)15 212 2921 Germany [email protected] Tel. +49 228 815 0652 www.unesco-ihe.org Fax +49 228 815 0655 [email protected] www.unwater.unu.edu CRC Press/Balkema is an imprint of the Taylor & Francis Group, an informa business © 2009 Taylor & Francis Group, London, UK Except: ECDPM, Chapter 7 “Capacity Change and Performance: Insights and implications for development cooperation”, pp. 135–154, © ECDPM Typeset by Vikatan Publishing Solutions (P) Ltd, Chennai, India. Printed and bound in Poland by Poligrafi a Janusz Nowak, Poznán. No part of this publication or the information contained herein may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, by photocopying, recording or otherwise, without prior permission in writing from the publisher. With the exception of Chapter 7 (© ECDPM). Although all care is taken to ensure integrity and the quality of this publication and the information herein, no responsibility is assumed by the publishers nor the authors for any damage to the property or persons as a result of operation or use of this publication and/or the information contained herein. Published by: CRC Press/Balkema P.O. Box 447, 2300 AK Leiden, The Netherlands e-mail: [email protected] www.crcpress.com – www.taylorandfrancis.co.uk – www.balkema.nl Library of Congress Cataloging-in-Publication Data Capacity development for improved water management / UNESCO-IHE editors, M.W. Blokland ... [et al.]. p. cm. Includes bibliographical references and index. ISBN: 978-0-415-57398-6 (hardcover : alk. paper) 1. Water-supply--Management--Congresses. I. Blokland, M. W. II. Unesco-IHE Institute for Water Education. III. World Water Symposium (5th : 2009 : Istanbul, Turkey) TD365.C42 2010 363.6’1--dc22 2009051400 ISBN: 978-0-415-57398-6 (Hbk) ISBN: 978-0-203-84930-9 (Ebook) Disclaimer Publication does not imply endorsement by the UN, UNESCO-IHE, UNW-DPC, or the United Nations University (UNU) of any of the views expressed in this publication. Unless otherwise indicated, the ideas and opinions expressed are those of the individual authors and do not necessarily represent the views of their employers. The designations employed and the presentation of material throughout this publication do not imply the expression of any opinion whatsoever, on the part of the UN, UNESCO, UNESCO-IHE, UNW-DPC and UNU, concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries. This publication is an updated and expanded version of a soft-back, pre-print version, fi rst launched at the 5th World Water Forum. 77000077TTSS--SSIIDDEEPPUUBB..iinnddbb iivv 1122//2211//22000099 66::4488::0055 PPMM Contents Foreword UNESCO-IHE vii Foreword UNW-DPC ix Acknowledgements xi About the editors xiii About the organisations xv About the authors xvii Part 1 – Setting the scene 1 1 Progress and challenges in knowledge and capacity development 3 g.j. alaerts & j.m. kaspersma Part 2 – Tools and techniques 31 2 E-learning for capacity development 33 c. mayfield & v.i. grover 3 Learning systems for adaptive water management: Experiences with the development of opencourseware and training of trainers 47 c. terwisscha van scheltinga, c. van bers & m. hare 4 Bridging the knowledge gap: The value of knowledge networks 65 j. luijendijk & w.t. lincklaen arriëns 5 Knowledge management at the community level in Colombia 97 p. chaves & m. garcía 77000077TTSS--SSIIDDEEPPUUBB..iinnddbb vv 1122//2211//22000099 66::4488::0055 PPMM vi Contents 6 Developing capacity for confl ict resolution applied to water issues 115 l. salamé, l. swatuk & p. van der zaag 7 Capacity change and performance: Insights and implications for development cooperation 135 the european centre for development policy management (ecdpm) Part 3 – Areas of application 155 8 Capacity challenges in the Indonesian water resources sector 157 k. schwartz, i. nursyirwan, a. van nes & j. luijendijk 9 Institutional capacity development of water resources management in Iran 179 m. nikravesh, r. ardakanian & s.h. alemohammad 10 Practical approaches and lessons for capacity building: A case of the National Water and Sewerage Corporation, Uganda 201 s. mugisha 11 Lessons learned from capacity-building approaches in the UN-HABITAT water for African cities programme 221 g. alabaster 12 Water education: Bridging divides for future generations 251 j.e. etgen, t. tindamanyire, d.l. nelson & a.c. fuller 13 An overview of capacity building on gender equity in the water sector 269 p. khosla 14 Knowledge and capacity development at river basin level 291 d. valensuela Part 4 – Evaluation and indicators 315 15 The role of education in capacity development 317 s. vincent-lancrin 16 Capacity development in Africa: Lessons of the past decade 341 m. nelson & a. tejasvi 17 Capacity enhancement indicators: A review of the literature 359 y. mizrahi Author index 383 77000077TTSS--SSIIDDEEPPUUBB..iinnddbb vvii 1122//2211//22000099 66::4488::0066 PPMM Foreword UNESCO-IHE Capacity development is important in any development process – and in many instances it is the fundamental prerequisite to make development possible. This is obviously true for developing countries, but equally holds for the proc- esses of economic and social development in the industrialized economies. Our world will need to keep investing in human and financial resources as well as in the technological know-how if our objective is to improve the qual- ity of the human experience. Without a commensurate investment in capacity development and the subsequent management of the new knowledge gener- ated through such an investment process, any investment in infrastructure, or any effort to manage our natural resources and eco-systems is at risk of failure. In fact, as we are increasingly concerned about the most efficient use of our financial and other resources, decision-makers cannot be expected to make optimal decisions for achieving development goals without relying on knowledge management and capacity development – regardless of the level of investment or reach of the political support. Capacity development is emerg- ing as the single best tool with which to create transparency and an informed citizenry to combat corruptive and other negative practices that taint the use of both private and public funds expended on behalf of the governments and the donor or lending communities. Tertiary education is a vital link in this capacity development and knowl- edge management continuum. It helps ensure that a new generation of water leaders is prepared to assume technical and decision-making roles at each level of government and in political and social organizations. We, at UNESCO- IHE, take this responsibility very seriously and are continually adapting our 77000077TTSS--SSIIDDEEPPUUBB..iinnddbb vviiii 1122//2211//22000099 66::4488::0066 PPMM viii Foreword technical specialties to become better able to address the true demands from the marketplace of ‘development.’ We are working with partners in such a way that our assistance is less needed the next time around, and they them- selves are becoming capable to define their new challenges, and articulate the solutions for them. We must help build societies through investments in edu- cation if we are to help ensure a brighter future for all strata in civil society. Informal water education – ‘water literacy’ – for citizens is an equally vital component of any capacity development process. It needs to ensure their informed participation in investment and management decisions. Women play a critical role in water resource management in many developing countries – in maintaining water sources, in agricultural production, when hauling water; and teaching sanitary habits to their children – therefore, they should be assigned a more important role in the management of that resource. Water is one of the most essential resources for any society to progress and live healthy lives, and building the capacity to manage that resource, must be a prime concern. The 5th World Water Forum in Istanbul, March 2009, has brought together a wide range of stakeholders from all parts of civil society dedicated to improving the management of water. The Forum has catalyzed learning at all levels and among all corners of the world. No one region holds the key to success in capacity development and knowledge management. Workable solu- tions are partly generic and partly location-specific. So, there is much experi- ence and knowledge that has been shared, on all continua – North-South, South-South and South-North. The World Water Forum has been a truly enriching experience. This publication provides a wide range of cutting-edge papers on recent advances in capacity development. It describes the current conceptual approaches to knowledge and capacity development, coming from a broad yet representative variety of fields of social sciences, field practice and case studies. I welcome the reader to make use of the expertise displayed in this book and also build on the fruitful discussions at the 5th World Water Forum. I thank the authors for their time and efforts to contribute to this exciting book. Richard A. Meganck, Rector UNESCO-IHE Institute for Water Education 77000077TTSS--SSIIDDEEPPUUBB..iinnddbb vviiiiii 1122//2211//22000099 66::4488::0066 PPMM Foreword UNW-DPC The broad mission of the UN-Water Decade Programme on Capacity Development (UNW-DPC) is to enhance the coherence and integrated effec- tiveness of the capacity development activities of UN-Water, an inter-agency mechanism involving the 26 UN members, and more than a dozen non-UN partners, working and collaborating on water-related issues. By doing so, it intends to strengthen the efforts of the members and partners of UN-Water in their quest to support Member States in meeting international goals, such as the Millennium Development Goals (MDGs) related to water. Consequently, since its establishment in August 2007, UNW-DPC has been collaborating with more than half a dozen UN-Water members (including UN-HABITAT, WMO, UNESCO, UNU, UN-DESA, UNCCD and FAO) and other partners on different capacity development activities as well as supporting the Office of the Chair of UN-Water and the UN-Water Task Forces in multilateral UN agency collaborations. This joint publication represents further rewarding cooperation with UNESCO-IHE. It is aimed at promoting effective knowledge management and delivery by compiling existing expert knowledge on the state-of-the-art in water-related capacity development and making it easily accessible to members of the water community in the form of this high quality book. A pre-print was launched successfully at the 5th World Water Forum in Istanbul in March 2009, and the available copies were quickly snapped up. To augment the already substantial treasury of expert contributions, this new edition now includes a seventeenth chapter, provided by World Bank Institute authors, describing les- sons learned from the last decade of capacity development in Africa. 77000077TTSS--SSIIDDEEPPUUBB..iinnddbb iixx 1122//2211//22000099 66::4488::0066 PPMM x Foreword UNW-DPC I would like to express my gratitude to all the authors who have volunteered their time and expertise on this most exciting of collaborative projects. I wel- come the interested reader to make use of the wide variety of expertise on capacity development on offer in this publication. Such expertise ranges from experiences in e-learning and networking, to community knowledge manage- ment and the running of training-of-trainers courses, in a book that maintains a global focus, providing case studies from Asia, Africa, the Americas and Europe. Reza Ardakanian, PhD Director, UN-Water Decade Programme on Capacity Development, Bonn, Germany 77000077TTSS--SSIIDDEEPPUUBB..iinnddbb xx 1122//2211//22000099 66::4488::0066 PPMM Acknowledgements This publication would not have been possible without the authors’ and organ- izations’ original contributions, as well as those existing papers and briefs that have been kindly provided by authors and organizations for reproduction in this publication. Alongside the work of the publication copy editor, Adele Sanders, the involvement of all those who have supported the publication’s editing and formatting, as well as the work of the anonymous reviewers, is gratefully acknowledged. Additionally, the generous sponsorship and support of the Women for Water Partnership in the development of Chapter 13 is recognized. 77000077TTSS--SSIIDDEEPPUUBB..iinnddbb xxii 1122//2211//22000099 66::4488::0066 PPMM