INDEX 1994 ANNUAL INDEX VOLUME 21 AUTHOR INDEX Candalino, Alexis W., and Mike Farquhar, Carolyn R., and Judith Knowlton, Small Companies as L. MacBride-King, Building Business Laboratories, Spring 1994, Community Excellence: One Armstrong, Lorne, Evolution to a p25. Organization at a Time, Winter Team-Based Organization, Autumn 1994, p. 14. 1994, p. 14. Comeau, Louis R., Re-engineering for a More Competitive Tomorrow, Frank, James G., Positive News Arway, Pamela, Trimming Travel Winter 1994, p. 51. Eclipses Bumpy Start to ‘94, Spring Budgets, Autumn 1994, p. 31. 1994, p. 3. Conn, Henry P. and D. Brian Belobaba, Edward P., Economic Harrison, Mobilizing Abilities So Far So Good for ’94, Recovery Takes Hold in Eastern Through Teamwork, Autumn 1994, Summer 1994, p. 3. Europe, Spring 1994, p. 32. p. 20. Facing the Fiscal and Political Challenges of Our Lives, Black, Jill E. and George Stalk, Jr., Davison, Drew, Transformation to Autumn 1993, p. 3. The Myth of the Horizontal a High-Performance Team, Autumn 1994, p. 18. Organization, Winter 1994, p. 20. Outside Forces Set Back the Outlook, Winter 1994, p. 4. Booth, Patricia, Embracing the De Laurentiis, Joanne, Beyond the Team Concept, Autumn 1994, p. 10. Bounds of Traditional Lending, Grant, Michael, Todd Evans and Spring 1994, p. 19. Doug Nevison, Profiting in the Asia Bradley, James R. Jr., Toward a Pacific Region, Autumn 1994, p. 27. Doe, Peggy J., Creating a Resilient Community of Great Possibility, Organization, Summer 1994, p. 22. Winter 1994, p. 17. Harrison, D. Brian and Henry P. Conn, Mobilizing Abilities Through Drouin, Richard, No More Brooks, Cheryl, A Corporate Policy Teamwork, Autumn 1994, p. 20. “Business as Usual”, Autumn 1994, on Aboriginal Relations, Summer p. 40. Hepworth, Michael and Paula 1994, p. 18. Mateus, Connecting Customer Evans, Todd, Michael Grant and Loyalty to the Bottom Line, Winter Brown, Robert D., Corporate Doug Nevison, Profiting in the Asia 1994, p. 40. Governance: The Director as Pacific Region, Autumn 1994, p. 27. Watchdog, Juggler or Fall Guy, Jamieson, Ron, Mutual Spring 1994, p. 39. Farquhar, Carolyn R., and Judith Opportunities Through Partnership, L. MacBride-King, Getting Down to Summer 1994, p. 14. Brown, Stanley, Honing Our Focus Business in New Brunswick, An on Customer Service, Winter 1994, Interview with Premier Frank Kenney-Wallace, G.A., Managing peso. McKenna, Winter 1994, p. 7. the Unexpected, Autumn 1994, p. 44. WINTER 1994 CANADIAN BUSINESS REVIEW 5] INDEX Knoke, Kathy, A Catalysfto r McCready, Ken F., Global Climate Selley, David C., Ethics as a Quality in the Community, Winter Change: A Challengfeo r Business Management Tool, Summer 1994, 1994, p. 19. Leadership, Summer 1994, p. 38. p. 41. Knowlton, Mike, and Alexis W. Mirus, Rolf and Roger S. Smith, Smith, Roger S. and Rolf Mirus, Candalino, Small Companies as Canada’s Underground Economy, Canada’s Underground Economy, Business Laboratories, Spring 1994, Summer 1994, p. 20. Summer 1994, p. 26. p. 25. Morgan, Al, Small Business: Stalk, George Jr. and Jill E. Black, Kovacheff, Jonathon, Sheldon Canada’s Strategic Sector for the The Myth of the Horizontal Leith and Cheryl Price, Re-engin- 1990s, Spring 1994, p. 13. Organization, Winter 1994, p. 26. eering the MBA in Canada, Winter 1994, p. 32. Motluk, Stephen, Health-Care Tait, Stewart, A., Using Quality to Reform: Setting the Record Straight, Advance Community Well-Being, Labbé, Paul, SMEs in the Global Spring 1994, p. 28. Winter 1994, p. 23. Economy, Spring 1994, p. 22. Nevison, Doug, Mexico's Thomas, Kenneth C., The Lederman, Frank L., Ave You Diplomatic Presence, An Interview Emergence of Aboriginal Business in Getting the Most from R&D? Summer with Ambassador Sandra Fuentes, Canada, Summer 1994, p. 12. 1994, p. 30. Spring 1994, p. 6. Tincombe, Deborah, /niegrating Leith, Sheldon, Jonathon Nevison, Doug, Todd Evans and Quality Across a Community, Winter Kovacheff and Cheryl Price, Michael Grant, Profiting in the Asia 1994, p. 21. Re-engineering the MBA in Canada, Pacific Region, Autumn 1994, p. 27. Winter 1994, p. 32. Wintermans, Jos, The Problem of “Articulate Incompetence”, Spring Parekh, Navin, /ndia on the Move, Loizides, Stelios, Harnessing Autumn 1994, p. 34. 1994, p. 42. Resources for Community Economic Development, Winter 1994, p. 36. Peterson, Robert B., Clearing the Air on Ozone, Autumn 1994, p. 41. SUBJECT INDEX MacBride-King, Judith L., and Carolyn R. Farquhar, Getting Price, Cheryl, Sheldon Leith and Down to Business in New Brunswick, Jonathon Kovacheff, Re-engineer- An Interview with Premier Frank ing the MBA in Canada, Winter ABORIGINAL INITIATIVES McKenna, Winter 1994, p. 7. 1994, p. 32. A New Spirit of Partnership, An MacBride-King, Judith L., and Reid, Tim, Giving Small Business a Interview with Eric P. Newell, Carolyn R. Farquhar, Building Fighting Chance, Spring 1994, p. 16. Summer 1994, p. 6. Community Excellence: One Organization at a Time, Winter Rhéaume, Gilles, A New Spirit of The Emergence of Aboriginal 1994, p. 14. Partnership, An Interview with Eric Business in Canada, Thomas, P. Newell, Summer 1994, p. 6. Kenneth C., Summer 1994, p. 12. Mateus, Paula and Michael Hepworth, Connecting Customer Rostami, Janet, Finding Time to Mutual Opportunities Through Loyalty to the Bottom Line, Winter Make a Difference, An Interview Partnership, Jamieson, Ron, 1994, p. 40. with Paul Paré, Autumn 1994, p. 6. Summer 1994, p. 14. McCaig, Jeffrey, J.. Canadian Sachs, Jeffrey, D., The Prospectfso r A Corporate Policy on Aboriginal Trucking Industry: After NAFTA, Reform in Russia, Autumn 1994, Relations, Brooks, Cheryl, Summer Winter 1994, p. 48. p. 24. 1994, p. 18. 58 CANADIAN BUSINESS REVIEW WINTER 1994 INDEX Book REVIEWS Steven Reitsma, Pledge of Harnessing Resources for Allegiance: The Americanization Community Economic John AnaniaJ,o b Shift: How to of Canada in the Mulroney Development, Stelios Loizides, Prosper in a Workplace Without Years, Summer 1994, p. 35. Winter 1994, p. 36. Jobs, Autumn 1994, p. 38. Brent Sutton, Peddling Prosperity: Carolyn Conner, Ultimate Risk: Economic Sense and Nonsense in CORPORATE DONATIONS The Inside Story of the Lloyd’s the Age of Diminished Catastrophe, Winter 1994, p. 44. Expectations, Paul Krugman, Finding Time to Make a Autumn 1994, p. 37. Difference, An Interview with Paul Alexander Craig, The Cost of Talent: How Executives and Paré, Autumn 1994, p. 6. Pat Webb, Stewardship: Choosing Professionals Are Paid and How Service Over Self-Interest, It Affects America, Summer 1994, Summer 1994, p. 37. CORPORATE p. 30. Eric Wolfe, Quick to the Frontier: (GOVERNANCE Todd Evans, Collision: GM, Toyota, Canada’s Royal Bank, Summer Volkswagen and the Race to Own 1994, p. 34. Corporate Governance: The the 21st Century, Spring 1994, Director as Watchdog, Juggler or p. 5. Fall Guy, Robert D. Brown, Spring COMMUNITY-BASED 1994, p. 39. Jennifer Gilmor, Quality Reading, Autumn 1994, p. 39. INITIATIVES James Kennedy, Corporate Getting Down to Business in New CUSTOMER SATISFACTION Identity: Making Business Brunswick, An Interview with Strategy Visible through Design, Premier Frank McKenna, Winter Honing Our Focus on Customer 1994, p. 7. Service, Stanley Brown, Winter Spring 1994, p. 38. 1994, p. 29. Dan Lemaire, Handbook of Building Community Excellence: Economic Indicators and Guide One Organization at a Time, Connecting Customer Loyalty to to the World Economy, Spring Judith L. MacBride-King and Carolyn the Bottom Line, Michael Hepworth 1994, p. 37. R. Farquhar, Winter 1994, p. 14. and Paula Mateus, Winter 1994, p. 40. John Longair, The Name of the Toward a Community of Great Game: The Business of Sport, Possibility, James R. Bradley Jr., Winter 1994, p. 45. Winter 1994, p. 17. ECONOMIC ANALYSIS David McIntyre, Parzival’s A Catalyst for Quality in the Economic Recovery Takes Hold Briefcase: Six Practices and a Community, Kathy Knoke, Winter in Eastern Europe, Edward P. New Philosophy for Healthy 1994, p. 19. Belobaba, Spring 1994, p. 32. Organizational Change, Spring 1994, p. 30. Integrating Quality Across a No More “Business as Usual’, Community, Deborah Tincombe, Richard Drouin, Autumn 1994, p. 40. David McIntyre, You Don’t Change Winter 1994, p. 21. a Company by Memo: The Simple Truths About Managing Change, Using Quality to Advance Canada’s Underground Economy, An interview with Marti Smye, Community Well-Being, Stewart A. Rolf Mirus and Roger S. Smith, Winter 1994, p. 40. Tait, Winter 1994, p. 23. Summer 1994, p. 20. WINTER 1994 CANADIAN BUSINESS REVIEW 59 INDEX ENVIRONMENT India on the Move, Navin Parekh, SMALL BUSINESS Autumn 1994, p. 34. Global Climate Change: Small Business: Canada’s A Challenge for Business Profiting in the Asia Pacific Strategic Sector for the 1990s, Leadership, Ken F. McCready, Region, Todd Evans, Michael Grant Al Morgan, Spring 1994, p. 13. Summer 1994, p. 38. and Doug Nevison, Autumn 1994, Giving Small Business a Fighting pe2y: Clearing the Air on Ozone, Robert Chance, Tim Reid, Spring 1994, B. Peterson, Autumn 1994, p. 41. p. 16. Re-engineering the MBA in Canada, Sheldon Leith, Jonathon Beyond the Bounds of ETHICS Kovacheff and Cheryl Price, Winter Traditional Lending, Joanne 1994, p. 32. De Laurentiis, Spring 1994, p. 19. Ethics as a Management Tool, David C. Selley, Summer 1994, p. 41. Canadian Trucking Industry: SMEs in the Global Economy, After NAFTA, Jeffrey J. McCaig, Paul Labbé, Spring 1994, p. 22. Winter 1994, p. 48. FORECASTS Small Companies as Business Laboratories, Alexis W. Candalino Positive News Eclipses Bumpy MANAGING INNOVATION and Mike Knowlton, Spring 1994, Start to 94, James G. Frank, Spring P-:25: 1994, p. 3. Are You Getting the Most from R&D? Frank L. Lederman, Summer So Far So Good For ’94, James G. Frank, Summer 1994, p. 3. 1994, p. 30. TEAMS AND TEAMWORK Facing the Fiscal and Political Managing the Unexpected, G.A. Embracing the Team Concept, Patricia Booth, Autumn 1994, p. 10. Challenges of Our Lives, James G. Kenney-Wallace, Autumn 1994, Frank, Autumn 1994, p. 3. p. 44. Evolution to a Team-Based Organization, Lorne Armstrong, Outside Forces Set Back the Autumn, 1994, p. 14. Outlook, James G. Frank, Winter ORGANIZATIONAL 1994, p. 4. STRATEGY Transformation to a High- Performance Team, Drew HEALTH-CARE REFORM Creating a Resilient Davison, Autumn, 1994, p. 18. Organization, Peggy, J. Doe, Health-Care Reform: Setting the Summer 1994, p. 22. Mobilizing Abilities Through Record Straight, Stephen Motluk, Teamwork, Autumn, D. Brian Spring 1994, p. 28. The Problem of “Articulate Harrison and Henry P. Conn, Incompetence ”, Jos Wintermans, Autumn, 1994, p. 20. Spring 1994, p. 42. INTERNATIONAL TRAVEL COSTS The Myth of the Horizontal Mexico’s Diplomatic Presence, Organization, George Stalk, Jr. and An Interview with Sandra Fuentes, Trimming Travel Budgets, Pamela Jill E. Black, Winter 1994, p. 20. Spring 1994, p. 6. Arway, Autumn 1994, p. 31. The Prospects for Reform in Re-engineering for a More Russia, Jeffrey D. Sachs, Autumn Competitive Tomorrow, Louis R. 1994, p. 24. Comeau, Winter 1994, p. 51. 60 CANADIAN BUSINESS REVIEW WINTER 1994