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Cable cowboy: John Malone and the rise of the modern cable business PDF

338 Pages·2003·2.299 MB·English
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9486_Robichaux_fm.f.qxd 8/28/02 9:55AM Pagei (cid:1)(cid:2) CABLE COWBOY J M OHN ALONE ANDTHE R ISE OFTHE M C B ODERN ABLE USINESS M R ARK OBICHAUX JOHNWILEY& SONS,INC. 9486_Robichaux_fm.f.qxd 8/28/02 9:55AM Pagex 9486_Robichaux_fm.f.qxd 8/28/02 9:55AM Pagei (cid:1)(cid:2) CABLE COWBOY J M OHN ALONE ANDTHE R ISE OFTHE M C B ODERN ABLE USINESS M R ARK OBICHAUX JOHNWILEY& SONS,INC. 9486_Robichaux_fm.a.qxd 9/11/02 9:53AM Pageii For Mary Copyright © 2003 by Mark Robichaux. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permis- sion of the Publisher, or authorization through payment of the appropriate per- copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-750-4470, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201- 748-6011, fax 201-748-6008, e-mail: [email protected]. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fit- ness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a profes- sional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. For general information on our other products and services, or technical sup- port, please contact our Customer Care Department within the United States at 800-762-2974, outside the United States at 317-572-3993 or fax 317-572-4002. Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. ISBN: 0-471-23639-X Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 9486_Robichaux_fm.f.qxd 8/28/02 9:55AM Pageiii CONTENTS Introduction v 1 License to Steal 1 2 Running the Show 18 3 Cash Flow 33 4 Thrilla in Manila 49 5 Overgrown Monster 75 6 Cable Cosa Nostra 102 7 Five Hundred Channels 122 8 Nice Try, My Friend 137 9 Chasing Too Many Rabbits? 156 10 Dr. Kevorkian 177 11 Death of a Cowboy 193 iii 9486_Robichaux_fm.f.qxd 8/28/02 9:55AM Pageiv iv Contents 12 Trojan Horse? 208 13 What Pop Would Have Wanted 225 14 Give Me Liberty 242 15 Déjà Vu 269 Epilogue 281 Acknowledgments 289 Notes 291 Index 303 9486_Robichaux_fm.f.qxd 8/28/02 9:55AM Pagev INTRODUCTION On the night of June 24, 1998, a corporate jet streaked through the inky skies over the Midwest toward Denver, unofficial capi- tal of the cable television industry in the United States. Inside, John Malone, chairman of Tele-Communications, Incorporated (TCI), sank deeper into a creamy soft leather seat. He was delighted to leave New York. The city was basting in a heat wave, and at every stop the cable TV baron had made in Manhattan on that steamy day, throngs of photographers and reporters had jostled to get closer to him. Now, 35,000 feet aloft in the polished teak interior of the jet, Ma- lone was surrounded only by a few loyal lieutenants and this writer. Despite the long eventful day, concluding a week of clandestine meetings, he was affable and refreshed. Even with a head of gray hair, his wide grin, chiseled jaw, and intense brown eyes endowed Malone with rugged good looks that made him appear younger than his 59 years. He was, in fact, almost giddy, fueled not by cham- pagne—they hadn’t uncorked any—but by adrenaline. Hours ear- lier, Malone had pulled off the biggest coup in an illustrious and controversial career: selling TCI, the world’s largest and most pow- erful cable concern, to AT&T, one of the world’s largest telephone titans and the heart of the once mighty Ma Bell. v 9486_Robichaux_fm.f.qxd 8/28/02 9:55AM Pagevi vi Introduction Although he had answered questions effortlessly in the press con- ference earlier that afternoon, even Malone, the cerebral cable bil- lionaire, hadn’t yet fully grasped the implications of what he had just done—a $48 billion deal, one of the largest media mergers in history, that promised to blanket millions of homes with a panoply of interactive digital services that Malone had dreamed of for years. TCI’s coaxial cable wires could deliver data and Internet traffic at speeds unmatched by the nation’s telephone companies, making them crucial to the expansion of the Internet. The deal would accel- erate the changes already silently roiling American culture: how we get our news, entertain ourselves, teach our children, buy our stocks, and plan our vacations. Combined, TCI and AT&T would serve one of the biggest cus- tomer bases ever assembled. News of the deal had been carried to every corner of the globe by CNN, which happened to be one of more than two dozen cable channels in which Malone owned an interest. The White House had learned of the deal only the night before it went down, when Malone’s camp had alerted, among oth- ers, Vice President Al Gore, Malone’s public nemesis. To buy up TCI’s 622 million shares, AT&T had agreed to pay a premium of more than 30 percent over TCI’s price on the Nasdaq stock market at the time. Just as he had done for two decades at the helm of the cable TV industry, Malone had come out on top of the AT&T merger. Or had he? Over the next three hours, Malone basked in the moment, launching a nonlinear lecture of sorts, veer- ing from industry issues to arcane topics, such as the molecular makeup of his diet and how the body breaks down carbohydrates. He repeated ancient stories about TCI characters long since gone, and in the easy, confident manner that had attracted so many investors big and small, Malone mapped out where new fortunes awaited them. More than halfway home on the flight back to Denver, the banter in the TCI jet’s cabin had given way to the soft hum of the engines. In the faint light, Malone glanced out the window into the black sky, thought about the partner with whom he had started it all, the late Bob Magness, and muttered to no one in particular, “Bob would have loved this one.” 9486_Robichaux_fm.f.qxd 8/28/02 9:55AM Pagevii vii Introduction That night on the TCI jet, as Malone started to toy with ideas for a post-AT&T life, how could he and the others know that by the summer of 2002, the world as they had planned would be such a radically different place? Two years down the road, the TCI merger would spark another landmark accord: America Online’s $165 billion deal to buy media powerhouse Time Warner, the richest transaction ever. Each suitor sought the same thing: a new nervous system for the digital age, with miles and miles of copper coaxial TV cable reaching into mil- lions of homes. A parade of companies would follow the template set in the AT&T deal, merging, investing, and chasing the grand vision of offering consumers a nonstop stream of information and entertainment—and many would fall short. Just weeks after AOL and Time Warner merged, the Internet bubble burst, sending val- ues of online firms tumbling. The terrorist attacks of September 11, 2001, further accelerated a recession that battered media stocks in nearly every sector. Synergies and savings were elusive. By 2002, AOL–Time Warner would lose more than $100 billion in share- holder value since the merger announcement, amid rumors the behemouth might be dismantled. Vivendi, a French water utility that remade itself into a global media giant with the purchase of Seagram Company’s Universal Studios and other properties, nearly choked in the process, losing half its stock value. Walt Disney stock would deflate, first because of its ill-fated Internet plunge, then by weak ratings at its ABC network. Hardly anyone was immune to the weak economy and morose ad market. And unthinkable as it was that evening for the TCI clan flying across the heartland, AT&T itself would cease to exist in a few short years. I had studied the bumpy odyssey of the industry for 6 of my 12 years at the Wall Street Journal,fascinated by the cast of underfunded cowboys who had wanted merely to make a buck by building a rural antenna service. Their vision always seemed just beyond their grasp, and they often stumbled in running to reach it. Now this same spider’s web of copper lines across the country was suddenly the single fastest route to the Internet, promising a stunning array of services; it would be unmatched in capacity and speed—the most sophisticated wired network in the world. The tapestry of events 9486_Robichaux_fm.f.qxd 8/28/02 9:55AM Pageviii viii Introduction that led to cable’s dominance was connected by a single thread: John Malone. After the sale of TCI to AT&T, some had expected John Malone to disappear from the scene, weary from 25 years of near-death experiences in building TCI with his partner, Bob Magness. But instead of receding, Malone would reconstitute his old power over- seas, and in the process, reconstruct a truly global empire. When he rode away from the AT&T deal, he hung on to Liberty Media Cor- poration, which held choice programming pieces of the old TCI empire, and immediately began striking deals. When AT&T stum- bled with its strategy to remake Ma Bell into a cable powerhouse, Malone agitated for change. He stirred intrigue with his 4 percent stake in entertainment giant AOL Time Warner, sparking rumors that he and his old buddy Ted Turner might stage a takeover. And in the years that followed, Malone struck more deals, assembling a global cable operation bigger than the realm he had built with Magness. Why should it be any different now? Malone had held center stage in the pantheon of cowboys, gamblers, and debt-riddled deal makers who had built the digital nervous system of the nation. Ma- lone clearly wasn’t one of them; he had been reared in Connecticut, educated at Yale, and steeled in the storied research ranks of Bell Labs—yet he had grown into one of them, parlaying his quicksilver mind, financial agility, and public persuasion into an irresistible force in pursuit of the dreams they all held. They were entrepre- neurs whose infamy often negated the need for last names. But Malone symbolized a much more ominous side of business to critics, consumers, and competitors. They saw a monopoly run by a rapacious, Machiavellian bully who lived up to his many nick- names, including Darth Vader, Genghis Khan, and The Godfather. He had skated perilously close to securities law violations, and like industrial powers Andrew Carnegie or J. P. Morgan before him, had extracted a price for the progress he offered. As his power grew in the world of television, he decided which cable networks survived, he defied regulators, and he crushed competitors. And all of this he did openly, brazenly. He seemed to provoke his critics, relishing their many barbs. Yet, for all of his influence, Malone remained a

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