Buyers guide

958 Pages·1994·53.9 MB·English

by  Learning Resources Distributing Centre

alSJi
H
UK
71
H
■>*.•■
■I
Hi?
} ' •
HL
mHBnSl •tfl
■
I

■ ■
UK
k
IBB
1
8S$i
; « * •
•••■•'
■■-v>
/■■
Digitized by the Internet Archive
in 2012 with funding from
University of Alberta Libraries
http://archive.org/details/buyersguide94lear

/V TABLE OF CONTENTS A\
GENERAL INFORMATION
(1) Purpose and Use of the Buyers Guide Gl - 1
(2) Access to Buyers Guide by Customers Gl - 1
(3) Learning Resources Grant Changes for 1993-94 Gl - 1
(4) Secondary Education Implementation Credit Allocation Grant (SEICAG) Gl - 2
(5) 1993-94 Learning Resource Credit Grant
a) Basis of New Grant Gl - 2
b) Detailed Information Package Gl - 2
c) Purpose Gl - 3
d) Operating Principles Gl - 3
e) Operational Procedures Gl - 3
f) Transitional Provisions .• Gl - 4
g) LRDC Support to School Authorities Gl - 4
(6) Distribution of the Buyers Guide and Supplements
a) Timing and Distribution Basis Gl - 5
b) 1993-94 Buyers Guide Inserts Gl - 5
c) Consolidated Supplements Gl - 5
(7) Key Features of the Buyers Guide Gl - 6
(8) Types of Materials Listed in the Buyers Guide Gl - 6
(9) LRDC Mission and Customer Service
a) Learning Resource Availability and Quality of Education Gl - 8
b) LRDC Mission Statement Gl - 8
c) LRDC Commitment to Quality Customer Service Gl - 8
d) LRDC Corporate Logo and Motto Gl - 8
e) ' LRDC Customer Feedback/Communication Form Gl - 9
(10) Customer and Business Services
a) Hours of Service Gl - 9
b) Order Fill Time Gl - 9
c) Order Pick-up Gl - 9
d) Inquiries Gl - 9
e) Credit Terms Gl - 9
f) Payment of Accounts Gl - 9
g) Prepaid Shipping Gl - 10
(i)
h) Markdowns Gl - 10
i) Backorders Gl - 10
j) Returns Gl - 10
k) Previewing Gl - 11
I) Product Bulletins/Sales Flyers Gl - 1 1
m) Distribution Services Gl - 12
n) Year End (March 31) Order Filling Gl - 12
(11) French Language Instruction (FLI) Buyers Guide for 1993-94 Gl - 12
V •, • i
(12) Linkage of LRDC Buyers Guide to Alberta Education
Program of Studies and Course of Studies Gl - 12
(13) Policy for LRDC Management of "Support" Student Learning Resources Gl - 13
(14) June 1st Availability of Learning Resources Gl - 14
(15) Pricing
a) Selling Price of all Learning Resource Products Gl - 14
b) Selling Price Determination Gl - 14
c) LRDC 1993-94 Selling Price Impact Gl - 15
d) Price Changes Gl - 15
e) Price Reductions ,. _ Gl - 15
(16) Copyright Gl - 16
(17) Goods and Services Tax (GST) Gl - 16
LRDC DIRECTORY
Divisions/Sections/Units Personnel Gl - 18
ORDERING INFORMATION
(1) Ordering Instructions Gl - 20
(2) Order Fulfillment and Pick-up Service Gl - 2 0
(3) Learning Resource Credit Grant Gl - 20
(4) Certificate of Copyright Restriction and Ordering of Software Gl - 21
(ii)
(5) Ordering and Receipt of Software Gl - 22
(6) Product Receiving Gl - 22
(7) LRDC Product Codes for Ordering and Information Gl - 22
(8) Alpha Subject, Product Type, Miscellaneous Codes Gl - 2 5
IV. HEADER SHEETS AND FORMS
(1) LRDC Customer Feedback/Communication Form Gl - 27
(2) LRDC Order Header Sheet Gl - 28
(3) ' General Copyright Restriction Form Gl - 29
(4) Teacher/Administrator Software Purchase Form Gl - 30
(5) LRDC "Returns" Form Gl - 31
0
(iii)
ee
LRDC CUSTOMER SPEEDY INFORMATION SHEET
12360 - 142 Street, Edmonton, Alberta, T5L 4X9 LRDC Order Desk 427-2767, Fax [phone]
The following is a quick reference for key information in the LRDC 1993-94 Buyers Guide.
How To Place An Order (see page Gl - 20 of Buyers Guide for more details)
Four pieces of information are required - your Purchase Order Number, the LRDC product order number (PON), the exact quantity
of the product(s) you wish to order and whether to apply the 25% Learning Resource Credit Grant.
Learning Resource Grants (see pages Gl - 1 to Gl - 5)
The 25% "Basic" Learning Resource Acquisition Subsidy Grant and Secondary Education Implementation Credit Allocation Grant
(SEICAG) have been changed significantly. Please check pages Gl - 1 to Gl - 5 for details.
G.S.T. (see page Gl - 16 of Buyers Guide)
The LRDC collects the GST on products sold to schools and customers except from those excluded from paying GST by legislation,
such as Indian schools/reserves, out-of-country customers and zero-rated customers who have an official certificate number
providing zero-rated status. Schools may apply to Revenue Canada for a partial rebate of the GST paid on purchases based upon
an earlier FST arrangement with the federal government.
Price Changes (see pages Gl - 15)
The LRDC will hold selling prices until March 31, 1994, unless unusual or exceptional circumstances warrant otherwise.
Prepaid Transportation Costs (see page Gl - 10)
LRDC determines the mode of transportation and prepays all outbound shipping charges only within Alberta.
Receipt of Shipment by Customer (see page Gl - 22)
Prior to signing bills of lading, check your shipments carefully to ensure that the number of parcels delivered corresponds with the
number of parcels indicated on the pick/pack slip. This procedure is required for claiming a loss or shortage.
School officials receiving and accepting shipments directly from the LRDC should report arrivals and accuracy of shipments promptly
to their responsible jurisdiction so that payment can be issued to the LRDC without delay.
Do not stamp or mark any product until you have carefully checked that you have received the correct product (title, quantity,
edition, type, etc.). Marked or used products are not returnable.
Report any discrepancies immediately upon receipt of your order and enclose full information including the pick/pack slip number
(or photocopy of the pick/pack list) applicable to the purchase. Claims may not be accepted if not reported immediately.
Payment of Accounts (see page Gl - 9)
All established charge accounts are payable on a 30-day net basis. Personal orders from individuals, including teachers, will be
accepted on a pre-paid basis only. Please check your calculations carefully as products will be supplied only to the value of
remittance received. Do not send cash through the mail.
Returns (see page Gl - 10)
With prior permission, incorrectly ordered or overstocked products may be considered for return with a 15% returns charge. The
product(s) must be in full saleable condition. Defective/damaged or incorrectly shipped products do not require prior permission,
but we recommend you call us first for instructions. The correct pick ticket number or invoice number or your purchase order
number, covering your original purchase, is to be included with the return shipment list and products.
Please note that in most cases, software, cassettes, diskettes, audio/visual kits and records are not returnable.
Selection of Resources (see pages Gl - 6)
Selection of the type and specific learning resources is the responsibility of the customer. Please refer to the 1993-94 LRDC Buyers
Guide and Supplements for a listing of all authorized learning resources. While the LRDC Buyers Guide lists all learning resources
authorized by Alberta Education, the LRDC does not necessarily carry all of them for sale.
Year End (March 31) Order Filling and Pricing (see page Gl - 12)
In order to ensure that a customer order is shipped prior to March 31, 1994, and invoiced at the LRDC 1993-94 selling price, the
LRDC must receive the fax, mail or confirmed telephone order no later than March 17, 1994. Please note that stock levels are
lowest during March and any product placed on backorder and shipped by the LRDC after March 31,1994, will be invoiced at the
1994-95 selling price.
C± "Reaching Students /s What We're About" £4
A
t
No Copyright
Students
Teachers ECS-12
Administrators
Parents
General Public
Publishers/Suppliers