Table Of Content

Report Quality Evaluation Toourclients: Toensurethatthehigheststandardsofreportqualityaremaintained,INPUTwouldappreciateyourassessmentofthis report. Pleasetakeamomenttoprovideyourevaluationoftheusefulnessandqualityofthisstudy. Whencomplete, simplyfold,staple,anddropinthemail. Postagehasbeenpre-paidbyINPUTifmailedintheU.S. iHanliO^ou. 1. Reporttitle: Information Services Opportunitiesand Trends, 1993-1998 ForecastUpdate—BusinessServices (MTB) 2. Pleaseindicateyourreasonforreadingthisreport: Requiredreading Newproductdevelopment Futurepurchasedecision Areaofhighinterest Business/marketplanning Systemsplanning Areaofgeneralinterest Productplanning Other 3. Pleaseindicateextentreportusedandoverallusefulness: Extent Usefulness(l=Low,5=Hlgh) Completereport Read Skimmed n1 2.. 3... 4 5 Partofreport( %) .. ... .....n Howusefulwere: . Datapresented . Analyses Recommendations HoAwCloeuvrsteerfyuonluewwtaosanrteehaewsroenppopotorrtctouinnviettrhieeesdseeoalrrseaeapwsph:reoraeches ... ... COMotenhefetirremxpeexcitsattinigonisdeas .. .. 6. Whichtopicsinthereportwerethemos\useful?Why? 7. Inwhatwayscouldthereporthavebeenimproved? 8. Othercommentsorsuggestions: Name Title Department Company Address City SSte ZIP Ielephone Datecompleted ^fumfiyouforyourtimeandcooperation. m&s633/013/93 INPUT TAPE FOLDHERE NOPOSTAGE NECESSARY IFMAILED INTHE UNITEDSTATES BUSINESS REPLY MAIL FirstClass PermitNo.982 MountainView,CA POSTAGEWILLBEPAIDBYADDRESSEE Attention: MarketingDepartment INPUT 1881 LandingsDrive i\/lountainView,CA 94043-0848 11,1..,1..III....I..I..11.1.1..1.1..I.,.11...11..1.1 FOLDHERE October,1993 DearColleague: AttachedistheInformationServicesMarketAnalysisProgram'slatestreportonthe BusinessServicesSector. Itprovidesacurrentassessmentoftheeventsandissues drivingthismarketplace,andoffersINPUT'Sforecastofthemarketsizeforinformation servicesfortheperiod1993-1998. ThisreportshouldbefiledwithINPUT'SotherU.S.InformationServicesMarket AnalysisProgramreports,behindthetabmarkedBusinessServices. YourINPUT programbinders,togetherwiththedeliverymodereports,provideatotalassessmentof theUnitedStatesmarketforinformationservices. MarketAnalysisProgramindustryandcross-industrysectorreportsareprepared annually,andmaybeinoneoftwoforms. Theexpandedreport,suchasthisBusiness ServicesSectorReport,containadetailedindustryanalysisandsupportingforecastdata. Itwilltypicallybe40-50pagesinlength. Theforecastupdatewillbeashortreport, providinganewforecastandsummarydatatosupportforecastassumptions. Itwill generallybe15-20pagesinlength. Normally,foreachindustryandcross-industry marketsegment,fullreportswillbeproducedeveryotheryear,withsummaryreports preparedintheinterveningyears. Theintentofthisnewformatistorecognizethevalue ofourclients'time,andprovideconcisestatementsofindustryactivity,supportedby rigorousbusiness,technicalandcompetitiveanalysis,andafive-yearindustryforecast. IamcertainthatyouwillfindtheBusinessServicesSectorreporttobebothinformative anduseful,andwelcomeanycommentsthatyouhaveonthisdocument,oranyof INPUT'Spublications. Sincerely, RobertL.Goodwin Manager InformationServicesMarketAnalysisProgram Enc. VERTICAL MARKETANALYSIS BUSINESS SERVICES 1993-1998 U.S. Information Services l\/larket Analysis Program OCTOBER 1993 BUSINESS SERVICES INFORMATION SERVICES OPPORTUNITIES AND TRENDS 1993-1998 INPUT San Francisco • New York • Washington, D.C. • London • Paris • Frankfurt • Tokyo