Business Process Management: 14th International Conference, BPM 2016, Rio de Janeiro, Brazil, September 18-22, 2016. Proceedings PDF
Preview Business Process Management: 14th International Conference, BPM 2016, Rio de Janeiro, Brazil, September 18-22, 2016. Proceedings
Marcello La Rosa · Peter Loos Oscar Pastor (Eds.) 0 Business Process 5 8 9 S Management C N L 14th International Conference, BPM 2016 Rio de Janeiro, Brazil, September 18–22, 2016 Proceedings 123 Lecture Notes in Computer Science 9850 Commenced Publication in 1973 Founding and Former Series Editors: Gerhard Goos, Juris Hartmanis, and Jan van Leeuwen Editorial Board David Hutchison Lancaster University, Lancaster, UK Takeo Kanade Carnegie Mellon University, Pittsburgh, PA, USA Josef Kittler University of Surrey, Guildford, UK Jon M. Kleinberg Cornell University, Ithaca, NY, USA Friedemann Mattern ETH Zurich, Zürich, Switzerland John C. Mitchell Stanford University, Stanford, CA, USA Moni Naor Weizmann Institute of Science, Rehovot, Israel C. Pandu Rangan Indian Institute of Technology, Madras, India Bernhard Steffen TU Dortmund University, Dortmund, Germany Demetri Terzopoulos University of California, Los Angeles, CA, USA Doug Tygar University of California, Berkeley, CA, USA Gerhard Weikum Max Planck Institute for Informatics, Saarbrücken, Germany More information about this series at http://www.springer.com/series/7409 Marcello La Rosa Peter Loos (cid:129) Oscar Pastor (Eds.) Business Process Management 14th International Conference, BPM 2016 – Rio de Janeiro, Brazil, September 18 22, 2016 Proceedings 123 Editors Marcello LaRosa Oscar Pastor Queensland University of Technology Universidad PolitècnicadeValencia Brisbane, QLD Valencia Australia Spain PeterLoos DFKI Universitätdes Saarlandes Saarbrücken, Saarland Germany ISSN 0302-9743 ISSN 1611-3349 (electronic) Lecture Notesin Computer Science ISBN 978-3-319-45347-7 ISBN978-3-319-45348-4 (eBook) DOI 10.1007/978-3-319-45348-4 LibraryofCongressControlNumber:2015957799 LNCSSublibrary:SL3–InformationSystemsandApplications,incl.Internet/Web,andHCI ©SpringerInternationalPublishingSwitzerland2016 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpartofthe material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilarmethodologynow knownorhereafterdeveloped. Theuseofgeneraldescriptivenames,registerednames,trademarks,servicemarks,etc.inthispublication doesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfromtherelevant protectivelawsandregulationsandthereforefreeforgeneraluse. Thepublisher,theauthorsandtheeditorsaresafetoassumethattheadviceandinformationinthisbookare believedtobetrueandaccurateatthedateofpublication.Neitherthepublishernortheauthorsortheeditors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissionsthatmayhavebeenmade. Printedonacid-freepaper ThisSpringerimprintispublishedbySpringerNature TheregisteredcompanyisSpringerInternationalPublishingAGSwitzerland Preface The 14th International Conference on Business Process Management (BPM 2016) provided a global forum for researchers, practitioners, and developers to meet and exchangeresearchinsightsandoutcomesinbusinessprocessmanagement.BPM2016 was hosted by the Federal University of the State of Rio de Janeiro, and took place during September 18–22 in Rio de Janeiro, Brazil. We received 128 full submissions. Each paper was reviewed by at least four ProgramCommittee(PC)members,andbyoneseniorPCmemberwhomoderatedthe discussion and wrote the meta-review. Overall, the review process involved 20 senior PC members and 89 PC members. We accepted 22 papers (17.2 % acceptance rate). A subset of these papers was first conditionally accepted and underwent a thorough revision with subsequentreviewbyaseniorPC member. Therigorousreviewprocess andthehighqualityofthepaperspublishedinthisvolumeattesttotheleadingposition of the BPM Conference in this research discipline, globally. In addition, we selected 13 papers from those that were not accepted, and invited them to the “BPM Forum.” The BPM Forum is a new sub-track of the BPM Con- ference that aims to host innovative yet not mature research with high potential of stimulating discussions at the conference. These papers are published in a separate volume in the Springer LNBIP series. Thisyearweexplicitlyencouragedpapersthatreportoninterdisciplinaryaspectsof BPM and on research in emerging BPM areas, as well as papers that advance knowledge in the areas of business process analysis and improvement. Out of the submissionsontheseandonthetraditionalsubjectareasofBPMresearch,weselected a range of papers focusing on automated discovery, conformance checking, modeling foundations, understandability of process representations, runtime management, and predictive monitoring. The topics selected by the authors demonstrate the increasing interestoftheresearchcommunityintheareaofprocessmining,resonated,thesedays, by an equally fast-growing uptake of process mining by different industry sectors. The scientific program was complemented by three keynotes, chosen to provide a perspective from within the core BPM research community (Richard Hull, IBM T. J. Watson Research Center), from the BPM industry (Bradford Power, CXcelerator/ FCB Partners), and from adjacent areas to the BPM research community (Giancarlo Guizzardi, Federal University of Espírito Santo). We would like to thank the PC and the broader reviewer community for their dedicated commitment, and in particular the senior PC members for moderating the reviewprocessandpreparingrecommendationstothePCchairs.Wearemostgrateful toallthosewhowereinvolvedintherealizationoftheconference,includingthechairs of the various tracks. We would also like to congratulate the authors of all submitted andacceptedpapersfortheirhigh-qualitywork,andthankthemforchoosingBPMas their outlet for publication. VI Preface Finally, we would like to thank the BPM 2016 Organizing Committee and in particular the general chair, Flavia Maria Santoro, for their efforts in making this conference possible. We also thank the sponsors, Bizagi, IBM, DCR, myInvenio, UniRio, grupo A, Springer, ABPMP Brazil and SBC, for their generous support. Wehopethatyouwillenjoyreadingthepapersinthisvolumeandthatyouwillbe inspired by them to contribute to the next editions of the BPM Conference. September 2016 Marcello La Rosa Peter Loos Oscar Pastor Organization BPM2016wasorganizedbytheFederalUniversityoftheStateofRiodeJaneiro,and took place in Rio de Janeiro, Brazil. Steering Committee Wil van der Aalst (Chair) EindhovenUniversityofTechnology,TheNetherlands Boualem Benatallah University of New South Wales, Australia Jörg Desel University of Hagen, Germany Schahram Dustdar Vienna University of Technology, Austria Marlon Dumas University of Tartu, Estonia Manfred Reichert University of Ulm, Germany Stefanie Rinderle-Ma University of Vienna, Austria Barbara Weber Technical University of Denmark, Denmark Mathias Weske HPI, University of Potsdam, Germany Michael zur Muehlen Stevens Institute of Technology, USA Executive Committee General Chair Flavia Maria Santoro FederalUniversityoftheStateofRiodeJaneiro,Brazil Program Chairs Marcello La Rosa Queensland University of Technology, Australia Peter Loos DFKI/Saarland University, Germany Oscar Pastor Universitat Politècnica de València, Spain Industry Chairs Claudia Cappelli FederalUniversityoftheStateofRiodeJaneiro,Brazil Silvia Inês Dallavalle University of São Paulo, Brazil de Pádua André Macieira Elo Group, Brazil Michael Rosemann Queensland University of Technology, Australia Workshop Chairs Marlon Dumas University of Tartu, Estonia Marcelo Fantinato University of São Paulo, Brazil Tutorial and Panel Chairs Manfred Reichert University of Ulm, Germany Lucinéia Heloisa Thom Federal University of Rio Grande do Sul, Brazil VIII Organization Demonstration Chairs Leonardo Azevedo IBM Research/Federal University of Rio de Janeiro State, Brazil Cristina Cabanillas ViennaUniversityofEconomicsandBusiness,Austria Doctoral Consortium Chairs Fernanda Baião FederalUniversityoftheStateofRiodeJaneiro,Brazil Hajo A. Reijers VU University Amsterdam, The Netherlands Latin-American BPM Workshop Juliano Lopes de Oliveira Federal University of Goiás, Brazil José Pino Universidad de Chile, Chile Pablo D. Villarreal National Technological University, Argentina BPM in Public Administration Panel Chair Carina Frota Alves Federal University of Pernambuco, Brazil Publicity Chairs José Ricardo Cereja FederalUniversityoftheStateofRiodeJaneiro,Brazil Valdemar T.F. Confort FederalUniversityoftheStateofRiodeJaneiro,Brazil Kate Revoredo FederalUniversityoftheStateofRiodeJaneiro,Brazil Ricardo Seguel BPM LATAM S.A., Chile Senior Program Committee Josep Carmona Universitat Politècnica Catalunya, Spain Florian Daniel Politecnico di Milano, Italy Jörg Desel Fernuniversität in Hagen, Germany Avigdor Gal Technion, Israel Pericles Loucopoulos University of Manchester, UK Heinrich C. Mayr Alpen-Adria-Universität Klagenfurt, Austria Massimo Mecella SAPIENZA Università di Roma, Italy Jan Mendling ViennaUniversityofEconomicsandBusiness,Austria Andreas Oberweis Universität Karlsruhe, Germany Hajo A. Reijers VU University Amsterdam, The Netherlands Stefanie Rinderle-Ma University of Vienna, Austria Michael Rosemann Queensland University of Technology, Australia Shazia Sadiq The University of Queensland, Australia Pnina Soffer University of Haifa, Israel Jianwen Su University of California at Santa Barbara, USA Farouk Toumani LIMOS/Blaise Pascal University, France Boudewijn van Dongen EindhovenUniversityofTechnology,TheNetherlands Barbara Weber Technical University of Denmark, Denmark Matthias Weidlich Humboldt-Universität zu Berlin, Germany Mathias Weske HPI, University of Potsdam, Germany Organization IX Program Committee Mari Abe IBM Research, Japan Ahmed Awad Cairo University, Egypt Hyerim Bae Pusan National University, Republic of Korea Bart Baesens KU Leuven, Belgium Seyed-Mehdi-RezaBeheshti University of New South Wales, Australia Boualem Benatallah University of New South Wales, Australia Giorgio Bruno Politecnico di Torino, Italy Fabio Casati University of Trento, Italy Francisco Curbera IBM Research, USA Massimiliano de Leoni EindhovenUniversityofTechnology,TheNetherlands Jochen De Weerdt KU Leuven, Belgium Patrick Delfmann ERCIS, Germany Nirmit Desai IBM T.J. Watson Research Center, USA Remco Dijkman EindhovenUniversityofTechnology,TheNetherlands Marlon Dumas University of Tartu, Estonia Schahram Dustdar TU Wien, Austria Johann Eder Alpen Adria Universität Klagenfurt, Austria Gregor Engels University of Paderborn, Germany Joerg Evermann Memorial University of Newfoundland, Canada Dirk Fahland EindhovenUniversityofTechnology,TheNetherlands Marcelo Fantinato University of São Paulo, Brazil Peter Fettke DFKI, Germany Walid Gaaloul Télécom SudParis, France Luciano García-Bañuelos University of Tartu, Estonia Christian Gerth Osnabrück University of Applied Sciences, Germany Chiara Ghidini FBK-irst, Italy Guido Governatori Data61, Australia Sven Graupner Hewlett-Packard Laboratories, USA Gianluigi Greco University of Calabria, Italy Daniela Grigori University of Paris-Dauphine, France Thomas Hildebrandt IT University of Copenhagen, Denmark Richard Hull IBM T.J. Watson Research Center, USA Marta Indulska The University of Queensland, Australia Stefan Jablonski University of Bayreuth, Germany Gabriel Juhas Slovak University of Technology, Slovakia Leonid Kalinichenko Russian Academy of Science, Russian Federation Dimka Karastoyanova University of Stuttgart, Germany Rania Khalaf IBM T.J. Watson Research Center, USA Jana Koehler Hochschule Luzern, Switzerland Agnes Koschmider Karlsruhe Institute of Technology, Germany Jochen Kuester IBM Research, Switzerland Akhil Kumar Penn State University, USA Geetika Lakshmanan Audible, USA
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