Business Information Systems Workshops: BIS 2020 International Workshops, Colorado Springs, CO, USA, June 8–10, 2020, Revised Selected Papers

341 Pages·2020·30.812 MB·English

by  Witold Abramowicz, Gary Klein

Witold Abramowicz
Gary Klein (Eds.)
Business
Information Systems
4
9
3

P Workshops
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BIS 2020 International Workshops
Colorado Springs, CO, USA, June 8–10, 2020
Revised Selected Papers
123
Lecture Notes
in Business Information Processing 394
Series Editors
Wil van der Aalst
RWTH Aachen University, Aachen, Germany
John Mylopoulos
University of Trento, Trento, Italy
Michael Rosemann
Queensland University of Technology, Brisbane, QLD, Australia
Michael J. Shaw
University of Illinois, Urbana-Champaign, IL, USA
Clemens Szyperski
Microsoft Research, Redmond, WA, USA
More information about this series at http://www.springer.com/series/7911
Witold Abramowicz Gary Klein (Eds.)
(cid:129)
Business
Information Systems
Workshops
BIS 2020 International Workshops
–
Colorado Springs, CO, USA, June 8 10, 2020
Revised Selected Papers
123
Editors
Witold Abramowicz Gary Klein
Poznań University of Economics University of Colorado
andBusiness ColoradoSprings, CO,USA
Poznan,Poland
ISSN 1865-1348 ISSN 1865-1356 (electronic)
Lecture Notesin Business Information Processing
ISBN 978-3-030-61145-3 ISBN978-3-030-61146-0 (eBook)
https://doi.org/10.1007/978-3-030-61146-0
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Preface
TheBusinessInformationSystems(BIS)workshopsgiveresearchersthepossibilityto
share preliminary ideas, first experimental results, and to discuss research hypotheses.
It is our great pleasure to contribute to the international discourse on the broader
research area of BIS, by enabling the organization of specialized workshops on
emerging research themes in parallel to BIS conference sessions. Discussions held
during presentations allow for improving the paper and preparing it for publication.
From our experience, workshops are also a perfect instrument to create a community
aroundveryspecificresearchtopics,thusofferingtheopportunitytopromoteit.Dueto
the global travel restrictions, BIS 2020 was held as a virtual conference. In order to
allow participants from all around the world to participate in the sessions, we decided
toorganizerecordingsessionsforworkshopspriortotheconference.Atthetimeofthe
actual conference, all presentations were available online. However, live workshop
sessions gathered a wide and very active audience. The discussion of presented
scholarly work was constructive and provided authors with new perspectives and
directions for further research. Based on the feedback received, authors had the
opportunity toedit theworkshops articles into thecurrentpublications.Thisyear, five
workshops were organized inconjunction with BIS: BITA (11th edition), BSCT (3rd
edition),DigEx(2ndedition),iCRM(5thedition),andQOD(3rdedition).Atotalof26
articles were accepted for publication and are included in this volume. We sincerely
thank everyone who contributed to the success of the BIS workshops. Most of all, we
wish to thank the workshops’ chairs, Program Committees, authors, and invited
speakers. We acknowledge the contribution of workshops’ participants who provided
comments and insightful suggestions for the advancement of presented work.
June 2020 Witold Abramowicz
Gary Klein
Contents
BITA
Data Quality Assessment – A Use Case from the Maritime Domain . . . . . . . 5
Milena Stróżyna, Dominik Filipiak, and Krzysztof Węcel
Digitalization of Small and Medium-Sized Enterprises: An Analysis
of the State of Research. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Katharina Klohs and Kurt Sandkuhl
Incremental Modeling Method of Supply Chain for Decision-Making
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Szczepan Górtowski and Elżbieta Lewańska
Impact of New Mobility Services on Enterprise Architectures:
Case Study and Problem Definition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Mark-Oliver Würtz and Kurt Sandkuhl
BSCT
Crowdfunding with Periodic Milestone Payments Using a Smart Contract
to Implement Fair E-Voting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Anwar Alruwaili and Dov Kruger
SharedWealth: Disincentivizing Mining Pools Through Burning
and Minting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Thomas H. Austin, Paul Merrill, and Justin Rietz
Modeling Smart Contracts with Probabilistic Logic Programming. . . . . . . . . 86
Damiano Azzolini, Fabrizio Riguzzi, and Evelina Lamma
Vulnerabilities and Excess Gas Consumption Analysis
Within Ethereum-Based Smart Contracts for Electricity Market. . . . . . . . . . . 99
Paulius Danielius, Piotr Stolarski, and Saulius Masteika
Central Banks Digital Currency: Issuing and Integration Scenarios
in the Monetary and Payment System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Dmitry Kochergin and Victor Dostov
A Blacklisting Smart Contract . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Byron Kruger and Wai Sze Leung
viii Contents
Analysing and Predicting the Adoption of Anonymous Transactions
in Cryptocurrencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Radosław Michalski
Volatility and Value at Risk of Crypto Versus Fiat Currencies . . . . . . . . . . . 145
Viviane Naimy, Johnny El Chidiac, and Rim El Khoury
HowMuchIdentityManagementwithBlockchainWouldHaveSavedUs?
A Longitudinal Study of Identity Theft . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Razieh Nokhbeh Zaeem and K. Suzanne Barber
DigEx
Benefits of the Technology 4.0 Used in the Supply Chain - Bibliometric
Analysis and Aspects Deferring Digitization. . . . . . . . . . . . . . . . . . . . . . . . 173
Anna Maryniak and Yuliia Bulhakova
How Do Movie Preferences Correlate with e-Commerce Purchases?
An Empirical Study on Amazon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Marcin Szmydt
ICRM
Financial Institutions and Use of Social Media: Analysis of the Largest
Banks in the U.S. and Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Thaís Helen Sena, Cristiana Fernandes De Muylder,
and Emilio José Monteiro Arruda Filho
Outsourcing of Social CRM Services in German SMEs. . . . . . . . . . . . . . . . 215
Julio Viana, Maarten van der Zandt, Olaf Reinhold, and Rainer Alt
Customer-Focused Churn Prevention with Social CRM at Orange Polska
SA (Research in Progress) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Ewelina Szczekocka
Social CRM: A Literature Review Based on Keywords Network Analysis. . . 237
Fábio M. F. Lobato, Jorge L. F. Silva Junior, Antônio Jacob Jr.,
and Diego Lisboa Cardoso
Social CRM Tools: A Systematic Mapping Study. . . . . . . . . . . . . . . . . . . . 250
Jorge L. F. Silva Junior, Julio Viana, Olaf Reinhold,
Antônio F. L. Jacob Jr., Rainer Alt, and Fábio M. F. Lobato
Contents ix
QOD
Analyzing OpenStreetMap Contributions at Scale: Introducing
OSM-Interactions Tilesets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Jennings Anderson
Enhancing the Interactive Visualisation of a Data Preparation Tool from
in-Memory Fitting to Big Data Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Gorka Epelde, Roberto Álvarez, Andoni Beristain, Mónica Arrúe,
Itsasne Arangoa, and Debbie Rankin
Materia: A Data Quality Control Embedded Domain Specific Language
in Python. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Connor Scully-Allison
Models for Arabic Document Quality Assessment. . . . . . . . . . . . . . . . . . . . 297
Adnan Yahya, Afnan Ahmad, Alaa Assaf, Rawan Khater, and Ali Salhi
Open Data Quality Dimensions and Metrics: State of the Art
and Applied Use Cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Soumaya Ben Hassine and Delphine Clément
Synthesizing Quality Open Data Assets from Private Health Research
Studies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Andrew Yale, Saloni Dash, Karan Bhanot, Isabelle Guyon,
John S. Erickson, and Kristin P. Bennett
Author Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
BITA