Business Ethics: A Stakeholder and Issues Management Approach

617 Pages·2014·6.653 MB·English

by  Joseph W. Weiss

2
3
BUSINESS ETHICS
4
BUSINESS ETHICS
A Stakeholder and Issues
Management Approach
SIXTH EDITION
Joseph W. Weiss
5
Business Ethics
Copyright © 2014 by Joseph W. Weiss
All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or
by any means, including photocopying, recording, or other electronic or mechanical methods, without the
prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews
and certain other noncommercial uses permitted by copyright law. For permission requests, write to the
publisher, addressed “Attention: Permissions Coordinator,” at the address below.
Berrett-Koehler Publishers, Inc.
235 Montgomery Street, Suite 650
San Francisco, California 94104-2916
Tel: [phone], Fax: [phone]
www.bkconnection.com
Ordering information for print editions
Quantity sales. Special discounts are available on quantity purchases by corporations, associations, and others.
For details, contact the “Special Sales Department” at the Berrett-Koehler address above.
Individual sales. Berrett-Koehler publications are available through most bookstores. They can also be ordered
directly from Berrett-Koehler: Tel: [phone]; Fax: [phone]; www.bkconnection.com
Orders for college textbook/course adoption use. Please contact Berrett-Koehler: Tel: [phone]; Fax: (802)
864-7626.
Orders by U.S. trade bookstores and wholesalers. Please contact Ingram Publisher Services, Tel: [phone];
Fax: [phone]; E-mail: [email protected]; or visit
www.ingrampublisherservices.com/Ordering for details about electronic ordering.
Berrett-Koehler and the BK logo are registered trademarks of Berrett-Koehler Publishers, Inc.
Sixth Edition
Paperback print edition ISBN 978-1-62656-140-3
PDF e-book ISBN 978-1-62656-141-0
IDPF e-book ISBN 978-1-62656-142-7
2014-1
Book produced by: Westchester Publishing Services
Cover design: Dan Tesser / pemastudio
Interior illustration: Westchester Publishing Services
Indexer: Robert Swanson
6
7
Brief Contents
Chapter 1
Business Ethics, the Changing Environment, and Stakeholder Management
Chapter 2
Ethical Principles, Quick Tests, and Decision-Making Guidelines
Chapter 3
Stakeholder and Issues Management Approaches
Chapter 4
The Corporation and External Stakeholders: Corporate Governance: From the Boardroom to
the Marketplace
Chapter 5
Corporate Responsibilities, Consumer Stakeholders, and the Environment
Chapter 6
The Corporation and Internal Stakeholders: Values-Based Moral Leadership, Culture, Strategy,
and Self-Regulation
Chapter 7
Employee Stakeholders and the Corporation
Chapter 8
Business Ethics and Stakeholder Management in the Global Environment
8
Contents
Preface
Acknowledgments
Case Authorship
Chapter 1
Business Ethics, the Changing Environment, and Stakeholder Management
1.1 Business Ethics and the Changing Environment
Seeing the “Big Picture”
Point/CounterPoint
Environmental Forces and Stakeholders
Stakeholder Management Approach
1.2 What Is Business Ethics? Why Does It Matter?
What Is Ethics and What Are the Areas of Ethical Theory?
Unethical Business Practices and Employees
Ethics and Compliance Programs
Why Does Ethics Matter in Business?
Working for the Best Companies
1.3 Levels of Business Ethics
Asking Key Questions
Ethical Insight 1.1
1.4 Five Myths about Business Ethics
Myth 1: Ethics Is a Personal, Individual Affair, Not a Public or Debatable Matter
Myth 2: Business and Ethics Do Not Mix
Myth 3: Ethics in Business Is Relative
Myth 4: Good Business Means Good Ethics
Myth 5: Information and Computing Are Amoral
1.5 Why Use Ethical Reasoning in Business?
1.6 Can Business Ethics Be Taught and Trained?
1.7 Plan of the Book
9
Chapter Summary
Questions
Exercises
Real-Time Ethical Dilemma
Cases
1. Bernard L. Madoff Investment Securities LLC: Wall Street Trading Firm
2. Cyberbullying: Who’s to Blame and What Can Be Done?
Notes
Chapter 2
Ethical Principles, Quick Tests, and Decision-Making Guidelines
2.1 Ethical Reasoning and Moral Decision Making
Three Criteria in Ethical Reasoning
Moral Responsibility Criteria
2.2 Ethical Principles and Decision Making
Ethical Insight 2.1
Utilitarianism: A Consequentialist (Results-Based) Approach
Universalism: A Deontological (Duty-Based) Approach
Rights: A Moral and Legal Entitlement-Based Approach
Justice: Procedures, Compensation, and Retribution
Virtue Ethics: Character-Based Virtues
The Common Good
Ethical Relativism: A Self-Interest Approach
Immoral, Amoral, and Moral Management
2.3 Four Social Responsibility Roles
2.4 Levels of Ethical Reasoning and Moral Decision Making
Personal Level
Organizational Level
Industry Level
Societal, International, and Global Levels
2.5 Identifying and Addressing Ethical Dilemmas
10