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Business English. Fundamentals of Management /Ділова англійська мова. Основи менеджменту PDF

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Z. Danylova L. Turchyn BUSINESS ENGLISH "FUNDAMENTALS OF MANAGEMENT" Professional Content Book in English 1 ББК 81.2 Англ. - 9 Д18 Business English. Fundamentals of Management/Ділова англійська мова. Основи менеджменту. Навчальний посібник англійською мовою. ISBN 5-7763-0112-2 Рекомендовано Міністерством освіти України. Автори: Данилова Зоя Василівна Турчин Лілія Романівна Науковий консультант: Хміль Ф. І., докт. екон. наук, доцент, зав. кафедри менеджменту Львівської комерційної академії Рецензенти: Семко М.Н., канд. філол. наук,доцент, зав кафедри іноземних мов (Львівський державний аграрний університет) Падура М.Ф., канд. філол. наук, доцент, зав. кафедри української і іноземних мов Львівської академії ветеринарної медицини Дубініна А.Л., ст. викл. кафедри іноземних мов ЛКА Комп'ютерний набір і верстка: Гажула І.В. Навчальний посібник призначений для студентів, аспірантів, науковців та фахівців, які володіють основами граматичного та лексичного мінімуму з англійської мови, бажають вдосконалити володіння професійною термінологією, навчитись перекладати та реферувати тексти за фахом, виробити навички професійно спрямованого усного мовлення в галузі менеджменту та бізнесу. Тексти завдань складені на матеріалі оригінальних найновіших англійських та американських джерел фахової літератури, деякі з них часткова адаптовані. Добірка вправ дозволяє здійснювати тематичний тренінг враховуючи мотивацію навчання. Матеріал посібника орієнтований на активні і інтенсивні методи навчання іноземним мовам. Автори рекомендують використовувати навчальний посібник в школах менеджменту та бізнесу, спеціалізованих факультетах вищих навчальних закладів, коледжах, технікумах, а також для самостійного вивчення професійно орієнтованої англійської мови. 2 CONTENTS ENGLISH FOR MANAGEMENT UNIT 1 THE ROLE OF MANAGEMENT page 5 UNIT 2. MEANINGS OF MANAGEMENT page 10 UNIT 3. MANAGEMENT IDEAS page 16 UNIT 4. PRECLASSICAL CONTRIBUTORS page 22 UNIT 5. HOW TO MANAGE page 28 UNIT 6. MANAGERIAL ROLE page 35 UNIT 7. MANAGERIAL FUNCTIONS page 40 UNIT 8. THE PROCESS OF MANAGEMENT page 48 UNIT 9. KINDS OF MANAGEMENT page 57 UNIT 10. MANAGERIAL SKILLS page 63 UNIT 11. MANAGERIAL HIERARHY page 68 UNIT 12. THE SCOPE OF MANAGEMENT page 74 UNIT 13. MANAGEMENT AND LEADERSHIP page 80 UNIT 14. MANAGEMENT AND MANAGERS page 89 UNIT 15. HUMAN RESOURCE MANAGEMENT page 96 UNIT 16. IMPORTANCE OF HUMAN RESOURCE MANAGEMENT page 103 UNIT 17. DECISIONS WHICH DETERMINE ORGANIZATIONAL STRUCTURE page 109 UNIT 18. ELEMENTS OF ORGANIZATION STRUCTURE page 116 UNIT 19. MANAGERIAL ETHICS page 122 UNIT 20. MANAGEMENT FORMS OF BUSINESS UNDERTAKINGS page 131 UNIT 21. BUSINESS MANAGEMENT page 139 UNIT 22. INDUSTRIAL AND BUSINESS page 148 MANAGEMENT UNIT 23. BUSINESS PLAN page 154 UNIT 24. MANAGEMENT INFORMATION SYSTEMS page 161 UNIT 25. THE NATURE OF INTERNATIONAL page 168 3 BUSINESS UNIT 26. THE NATURE OF INTERNATIONAL MANAGEMENT page 176 INDIVIDUAL CONTROL ASSIGNMENTS page 185 GLOSSARY OF TERMS page 193 CROSSWORD GLOSSARY page 202 ENGLISH-UKRAINIAN SPECIALIST VOCABULARY page 207 CHECKLIST OF SPECIALIST VOCABULARY page 218 4 UNIT 1 THE ROLE OF MANAGEMENT Завдання до розділу I І. Прочитайте та перекладіть текст: THE ROLE OF MANAGEMENT Management is attractive because it represents authority, more money, prestige, and so on. But few people are able to describe just what it is that managers do. Management is the art of getting things done through people and other resources. At one time, that meant that managers were called bosses, and their job was to tell people what to do and watch over them to be sure they did it. Bosses tended to reprimand those who didn't do things correctly, and generally acted stern and boss)'. Many managers still behave that way. Perhaps you have witnessed such managers yelling at employees at fast-food restaurants or on shop floors. Today, management is changing from that image.. Managers are being trained to guide and coach employees rather than to boss them around. Modern managers emphasise in some high-tech and progressive firms dress more casually, are more friendly, and generally treat employees as partners rather than unruly workers. In general, therefore, management is experiencing a revolution. A new concept called management by walking around (MBWA) encourages managers to get out of their offices and mingle with workers and customers. This does not mean that managers are becoming mere cheerleaders. It does mean, that managers are working more closely with employees loosely in a joint effort to accomplish common goals; Managerial careers demand a new kind of person. That person is a skilled communicator as well as a planner, co-ordinator, organizer, and supervisor. Managers today believe that they are part of a team and enjoy the new responsibility and flexibility that comes with more open and casual Management systems. 5 11. Вивчіть подані слова та словосполучення. Знайдіть речення в тексті, в яких вони вживаються: authority, n авторитет, влада resource, n спосіб, засіб lend to reprimand бути схильним докоряти yell at, v кричати на (когось) coach, v навчати treat, v поводитися з (кимось) supervisor, n наглядач, контролер mingle with workers and бути серед робітників та customers відвідувачів become mere cheerleaders ставати особами, які лише підбадьорюють flexibility, n гнучкість III. Користуючись інформацією з тексту, дайте відповіді на запитання: 1. Why is management attractive? 2. How do you understand (the term "management"? 3. What were "bosses" used to do? 4. In what way is management changing today? 5. What does the MBWA expects managers to do? 6. What kind of person managerial career demands today? 7. Why is the text called "The role of management"? IV. Заповніть пропуски використовуючи потрібну форму дієслів, поданих в рамці; утворений текст перекладіть. Below is an extract from a newspaper report on a political meeting. ask warn believe say remind The Minister the audience that 20 years ago things were very different. He the time had come to face realities and he _____we had to choose between co-operation or isolation. He _____ that major problems would arise if we made the wrong choice and______if we wanted to be an isolated and friendless country. 6 V. Заповніть пропуски артиклями, де потрібно; речення перекладіть. 1. __ University of Leeds is one of ___ biggest in England. It is also _ important centre for medical studies. 2. Butter is __ major agricultural product in ____ European Union (EU). Another is rape seed oil. Most of _______ butter is consumed by EU countries. 3. __ Super Motor Company makes ____ range of liigh-performance cars, including _______ luxurious Grosso 55XT. This is ___ perfect example of _____________ modern automotive engineering. VI. Прочитайте та перекладіть речення. Визначіть, яку граматичну функцію виконують підкреслені слова: 1. In the business world, management is almost always viewed in terms of achieving productivity. 2. No matter how ambitious or capable you are, you can't be an effective manager without knowing how to establish and maintain productive - relationships with others. 3. Interactive management is a process of dealing with people as - individuals in order to build trust, openness and honesty in the manager- employee relationship. 4. Continuing success requires the ability to explore new opportunity and to learn from past successes and failures. 5. Decision making is one of the most important parts of any manager's job. 6. Decision making involves selecting a course of action from a set of alternatives. 7. By effective, we mean doing the right things. 8. Organization can be defined as a group of two or more people working together in a structured fashion to attain a set of goals. VII. Підберіть до кожного терміну лівої колонки відповідне тлумачення: Management - a) is getting others to work willingly and enthusiastically to achieve the objectives of the organization. 7 Organization b) is checking to determine whether or not an organization is progressing toward its objectives, and taking corrective action if it is not. Leadership c) is the art of getting things done through other people. Control - d) includes designing the organization structure, attracting people to the organization, and creating conditions and systems that ensure that everyone and everything works together to achieve the objectives of the organization. VIII. Прочитайте, перекладіть та вивчіть діалог: - Sundel, Electrotech Sales Manager. Can I help you? - Good afternoon. Mr. Sundel This is Mr Hart from Santina Hotel speaking. Have you got refrigerators IPD Model 245? - Yes, we have, but we are heavy with the orders on this model. - What is its price? - Its retail price is $ 460 per unit. - What is the discount for a lot of 100 units? - Usually we give a 5 % discount, but it depends. - Is there a discount if I pay cash? - I am not sure. I should consult our Financial Manager. - What is the minimum term of delivery? - A month. IX. Прочитайте та перекладіть такі вислови: 1. Management, not bankers nor stockholders, is the fundamental element in industry. It is good management that draws credit, that draws workers, that draws customers. ... Management is the permanent function of business. (Mary Parker Follett) 2. Business is not the art of having new ideas all the time. It is the art of using your new ideas sparingly, and in the right dosage, at the right moment. (Georges Doriot, Harvard Business School) 3. Hard work never killed anybody. But worrying about it did. (Anon) 8 9

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