Business Credit Year-End Index Volume 100 g 1998 January Columns National Commentary: EDI: Can It 4 National Commentary: A Work For You? Commitment to Excellence: Jumping on the SAP Wagon By Priscilla Taylor Entering the Year 2000 By Joyce R. Ochs Business Law: When Book Value By Connie Cheak, CBF Building Trust in Electronic Isnt Market Value Business Law: Out of Court Commerce By Michael Katz Settlements By Karl Salnoske Education at Work: By Bruce Nathan Technology and the Credit The Learning Curve Education at Work: Put Story Manager: An Interview with VF By James D. Bullock Power in Your Presentations Jeanswear Michael Meerman, CCE Legislative Update: What Every By Stephen D. Boyd, Ph.D., CSP By Kenneth L. Parkinson Credit Manager Should Know 71 Viewpoint Columns About the Recommendations of By Paul Richards, NCFE President 4 National Commentary the Bankruptcy Review Commission Departments By Paul J. Mignini Jr., CAE By Max Moses and Charles R. 14 Case Study: Minimizing Business Law: Standard Financing Statement not Enough To Perfect Johanson, Il Deductions to Maximize Legal Brief: Vendor Liens and Value: The Dial Corporation Interest in Equipment Other Credit Enhancements: An By Christine Colley By Scott Blakeley Inducement to Extend Credit to International Affairs: Finding Education at Work: A View of the Troubled Companies International Credit Team Concept By Bruce Nathan Information By Donald S. Richmond, CCE By Ruth A. Pagell Credit Online: Credit @ Microsoft, Departments Credit Congress “98 An Interview with David Kaminski 10 Case Study: Cash Forwarding Legal Brief: Cashing Checks May By Bob Steve Expands Business for University Not Be Accord and Satisfaction Viewpoint: Choosing To Grow: Medical Products By Scott Blakeley Thoughts on the Changing By Karron T. Davis Open Accounts Landscapes of Petroleum Credit Office Operations: Demystifying By Martin R. Klitten Credit Outsourcing Departments By Frank Lowe Features Loss Prevention: Attendees Win 10 Case Study: Banco Popular de 18 Why Credit Managers Should Be Big at the Loss Prevention Puerto Rico Embraces the elec Concerned About Consumer Credit Department's Business Credit tronic Credit File Laws: A Conversation With Fraud Symposium By Margie Estivill Charles Tatelbaum, Esq. International Affairs: International Collection Basics: The By Kenneth L. Parkinson Credit: A Representation Approach Importance of Credit Scoring The New Bankruptcy Claim Form Models in Improving Cash Flow By Bert Michel By Judge John K. Pearson Credit Congress “98 and Collections What the Credit Manager Should Review: Latin American Credit By Jeff Brill Know About Alternate Dispute Guarantees Credit Research:A Practical Resolution By Eric MacDonald Solution for Doing More By Sam Margulies, Ph.D., Esq. The Balance Sheet Barrier with Less The U.S. Trustees: Our First Line By Video Arts By Terry Callahan, CCE of Defense in Bankruptcy Fraud Open Accounts Credit Congress By Sandra Taliani Rasnak National Services: A Call for Legal Brief: New Life for An and Joe Brown Volunteers Old Remedy: Reclamation From Insolvent Buyers and Bankruptcy Columns Debtors March 4 National Commentary: ICPC: By Allen J. Fagel and Features Making the Committee Work for Dennis E. Quaid ” Using Credit Screening to Manage You Open Accounts Credit Risk By John A. Whitelock National Services By Joyce R. Ochs and Kenneth L. Business Law: Sit on Your Parkinson Reclamation Rights at Your Own February The Payment Undertaking Peril Features . Alternative By Bruce Nathan 24 EDI Survey: Is Your Financial By Ron K. Wells, CCE International Affairs: Adding Institution EDI Capable? The Securitization Market Some Security to Open Account 48 How Will a Bank Merger Affect By James Gadsden Sales in Latin America You? Risk and the Financial Manager of By Eric A. MacDonald the Year 2000 Viewpoint: The Family Firm By Joyce R. Ochs and Kenneth L. Parkinson By Michael Rosplock Institute: A Work in Excellent Process 68 BUSINESS CREDIT NOVEMBER/DECEMBER 1998 By Judy Green, Ph.D Office Operations: Factoring: An The Impact of Bank Mergers on Effective Way To Down-size and Corporations Departments Outsource in the ‘90s By Kenneth L. Parkinson and Joyce 12 Credit Basics: The Latest Trend in By Jerry Sandak R. Ochs Bankruptcy: The “Legacy of Sears” Legislative Update: NACM Is Dealing With Merging Banks By Steven D. Sass, Esq. Asked to Testify Before House By Kenneth L. Parkinson and Joyce Loss Prevention: Techniques for Judiciary Committee R. Ochs Spotting Business Credit Fraud Review: Working It: The Rules Part III: Increased Orders and Have Changed Columns Unusual Product Mixes By Greg Hutchins 4 National Commentary: Letter from Case Study: Better Leveraging of Open Accounts NACM’s new Inventory Can Resolve Cashflow National Board Chairman, Lloyd Problems N. Riffer, Il, CCE By Gary Van Ryzin By Lloyd N. Riffer, Il, CCE Features Open Accounts Personnel Matters: Building 16 Centralized or De-centralized? A Dun & Bradstreet: Comments on Leadership Skills in Merger Forces a the Economy Your Credit Staff Company To Decide National Services By Max Messmer By Scott D. Chase Credit Research: Gaining an Collections: What the Data Shows- Understanding of Your A Conversation with Customers Using Portfolio Features CRPF’s Terry Callahan Analysis 27 Collections Go High-Tech By Joyce R. Ochs and Kenneth L. By Ruby Kerr By Joyce R. Ochs and Kenneth L. Parkinson Collections Forum: A Collections Parkinson Derivatives and Credit Support Q&A New Rules for Standby Letters of By George N. Otey By Carol S. Frischer Credit: The International Standby Education at Work: Are You Practices/ISP98 Columns By James E. Byrne 4 National Commentary: Finding the Listening for Success? By Michael J. Panzner Selecting the Right Professional Highest Standard in Partnership Collector By Paul Mignini Jr, CAE Departments By Donald B. Kramer, Esq. Viewpoint: Inclusion Opportunity: 8 Business Law: Materialmens Trust Leveraging Fund Claim: A Leg Diversity for Bottom-Line Results Up for Collection National Commentary: The in Today’s Global Marketplace: By Bruce S. Nathan Revenge Effect Don’t Ignore Differences in the Bank Notes: The Importance of a By Mary Pretzer Workplace Business Plan for Business Law: A Proper Purpose By Dory Gasorek Making a Bank Loan Application for Commencing an Involuntary Bankruptcy Petition: Departments By Max Fallek Office Operations: Customer Preserving a 8 Credit Online: Electronic Retailing: Financing Offers Growth Preference Action A Threat to By Scott Blakeley Brick & Mortar Retailers? Opportunities By Michael J. Fleming Prevention: The Rules of Check By Keith Ackerman Loss Prevention: NACM Loss Fraud Liability Are Changing: Are Loss Prevention: Techniques for Prevention Department’s Latest You Prepared? Spotting Business Symposium: Know Your Customer By Gerald Stephens Credit Fraud Part V: Changes in = Stopping Diversion = Increased Collection Basics: Learning to Ownership and Listen to Debtors Unverifiable Backgrounds Profits By Todd Sheffer, CFE By Leonard Sklar Case Study: KnowX Helps Bridge Personnel Matters: Building a the Small Credit Congress ‘98 Wrap Up Positive Credit Rating on Your Business Information Gap NACM Expansion Case Study: Industry-Specific Data New Job By Joel Gross Can Cut Cost of By Max Messmer Job Site: National ICPC Launches Sales, Focus Marketing Efforts Collections Forum: A Dirty Job? New Program to —_ Improve Local By Carol S. Frischer ICPCs By Kenneth J. Ruszkowski Viewpoint: Winds of Change Open Accounts Job Site: Building Optimism: An Outlook for the By lan Edmonds Dun & Bradstreet: Looks at Business Construction Market Shows Departments Confidence 18 Credit Basics: When Is C.O.D. not July/August By Robert J. Merritt C.0.D.? September By Douglas G. Fox, CCE NationsBank and Bank of America Case Study: Realizing Measurable Merger: What’s In It For Benefits: The Team of Cargill and Corporates? Outsourcing as a Business Strategy SR Research, Inc. By Forrest Old By Bob Leahy, CCM 70 BUSINESS CREDIT NOVEMBER/DECEMBER 1998 Outsourcing: Will It Work International Cash Management Increasing For Credit? By Kevin C. Reilly By Karron T. Davis By Joyce R. Ochs and Kenneth L. 56 Open Accounts 52 Open Accounts Parkinson October November/December National Commentary: Your Association at Work Is Customer Bankruptcy a Features By Paul J. Mignini Jr., CAE Surprise? 26 Forfaiting: A European Customer Business Law: Creditor’s Claim By Joyce R. Ochs and Kenneth Finance Technique Comes To Unsecured After L. Parkinson The U.S. Debtor’s Name Change Section 546 (G) * Return of By Carole Lustig By Scott Blakeley Goods: A Leg Up For Unsecured Choosing a Bank For Export Credit Basics: Delegation: Your Creditors Collections Services Key to Time By Bruce S. Nathan By Michael M. Zung Management when a Customer Files Export Credit Insurance: By Max Messmer Bankruptcy Avoiding The Pitfalls Collections Forum: Collections By Teri G. Rassmussen, Esq. By Matthew L. Kanaga Q&A A New Bankruptcy Law For the Ready or Not, Here Comes the By Carol S. Frischer Millenium Euro! Collection Basics: How to Succeed By Samuel J. Gerdano By Kenneth L. Parkinson as a Collection Columns Department Manager Columns By Leonard Sklar 4 National Commentary: There are 4 National Commentary: I hope to Credit Canada: Canadian less that 500 days before the mille- see you in San Francisco Insolvency Perspective: nium. . .are you ready? By Paul J. Mignini Jr., CAE The Unpaid Supplier’s Rights in By Dawn Wallace Cook Business Law: Sale of Claims and Quebec Even Though You Don’t Business Law: Bankruptcy Does Put Agreements; A tool to Cash in Speak French Not Have to be Debtor-Friendly on Claims; But be Careful and By Hubert Sibre By John Penn Read the Fine Print Legislative Affairs: NACM and By Bruce S. Nathan Departments the Supreme Court: A Collections Forum: Collections 12 Line Item: SOP 97-2 and Revenue Relationship in the Making Q&A Recognition: By Charles M. Tatelbaum By Carol S. Frischer Should Credit Executives Know or Collection Basics: Why Your Departments Care What It Is? Accounts Receivable May Be 13 Personal Finance: The Roth IRA By Dorman L. Wood, CCE too High and What you Can Do Offers Attractive Tax Incentives Office Operations: How to Avoid About it By George Van Dyke Some of the Biggest Traps in By Leonard Sklar Credit Canada: What is NACM- Equipment Leasing Credit Online: Online Canada? By Elizabeth V. Parra Bankruptcy Resources Loss Prevention: Bustout Auction Loss Prevention: Avoiding Credit By Sam Fensterstock Returns Product to Creditors Fraud With Due Viewpoint: Debtor Survey By Todd sheffer, CFE Diligence Provides Insight to Reversing Education at Work: Asking the By James Kerins Bankruptcy Trend Right Questions Legal Brief: The Revised Uniform By Kenneth Crone By Michael J. Panzner Commercial Code Changes Unsecured Creditor’s Departments Credit Congress “99 Rights in Sales and 44 Case Study: Mainframes and Case Study: Is Your A/R Credit Secured Transactions: Is the Financials—The Right System Y2K Compliant? Revised UCC “New and Combination fro TAMKO By Stephen A. Moore Improved” or Just “New”? By Bruce Smith Credit Online: Online International By Daren R. Brinkman Loss Prevention: It Takes a Trade Resources Education at Work: Diversifying Thief. . . By Sam Feasterstock Your Credit Staff By Martin Warshaw Government receivables: Federal By Nancy J. Black and Legal Brief: Buying Assets Out Government Intensifies its Vendor David Prudenté of Bankruptcy: Procedural Conversion Efforts to EFT 99 Credit Technique: Integrating Risk Hurdles to Bargain Bonanza By Chritine Ricci Management Throughout the By Daren R. Brinkman Open Accounts Customer Life Cycle Education At Work: The Hiring By David Nestler and Challenge: Compensation Today Liz Titan Isn’t All About Pay International Affairs: Importers and By Sonja Muller Exporters Can Manage Profits and This Just In. . . Bankruptcy in Control Costs Better by Improving Japan: The Numbers are NOVEMBER/DECEMBER 1998 BUSINESS CREDIT 71