Business Change - The Roles of Change Agents and Subject Matter Experts in Organization Change And Much More… 101 World Class Expert Facts, Hints, Tips and Advice On Change Management Copyright © Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Notice of Liability The information in this book is distributed on an “As Is” basis without warranty. While every precaution has been taken in the preparation of the book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it. Trademarks Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. 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Trying to do the research yourself would take you at least 5 hours to come up with the best information, AND you’ll have to do this on a regular basis to come up with the most up to date and current information. There has to be a different way to find the info you want! Well, yes there is… we did all the research for you, combed through all the information and got down to the hard core of the 100 most up to date and best Facts, Hints, Tips and Advice here, in this book. The 101 of the most current, most actual and beneficial Facts, Hints, Tips and Advice you can find from experts in the field on Change Management Table of Contents Access Your Present Self & You Will Find it Rich...........................11 Understanding the Various Aspects of Change Management......13 The Fallacy of the Status Quo.............................................................16 The New Physics of the Workplace...................................................18 Increase Sales - A Clear Signal to Sell More.....................................20 What to Do When You're Put in Charge of Change........................22 Structuring Your Work to Deliver Customer Value........................24 Management's Wrong Decisions During an Economic Downturn .................................................................................................................29 Business Change - The Roles of Change Agents and Subject Matter Experts in Organization Change........................................................30 Successful Change Management Tips...............................................31 Continuously Improve Your Business Using Kaizen Principles...33 Do Old and Matured Organizations Need ERP...............................35 ESI - Executive State Identification....................................................37 Whipping Healthcare Into Shape.......................................................40 The Launch of AS9100 Rev C Will Make Firms More Competitive .................................................................................................................41 5 Elements of Business - How to Look at Business Growth With an Alternative Eye.....................................................................................46 Change Management and CRM.........................................................48 Some Pretty Good Ps for Initiating Change.....................................50 Change = Progression.........................................................................56 Self Leadership - Authenticity Has to Be Genuine.........................57 Finding a Healthy Work Life Balance Requires Real Change.......59 Exposed - How You Can Start Risk Management on a Beer Budget Today.....................................................................................................61 Leading and Managing the Corporate Culture...............................62 Business Change - The Future of External Staffing in Business Change...................................................................................................68 Batten Down the Hatches - Do We Ever Learn?.............................69 Trinidadian Executives - Up Against Them in Jamaica.................71 Confronting Project Management Challenges by Adding a Project Management Consulting Firm...........................................................74 The Phased Approach to Project Management Implementation..77 Dealing With a Resistant Individual.................................................82 Comfy 'Jammies and Warm Fuzzy Slippers....................................84 Monkey Business - Better Business Practices Learned Through Monkeys Number 28...........................................................................86 Coping With Volatility in Your Business.........................................88 Are You a Change Champion?..........................................................89 How to Guide Staff Through Stressful Times - The Six Key Steps You Need to Take................................................................................93 Tracking Change - Identification & Categorization - Part II.........95 Tracking Change - Identification & Categorization - Part I...........98 Change Mastery - Bulletproof Jacket - An Unflappable State - Keeping Your Heart Open in Hell...................................................100 Change Mastery - The Time For Change is Before Discomfort Turns to Disaster.................................................................................102 How Companies Benefit From Workplace Diversity Training...104 Four Keys to Change..........................................................................106 Change Mastery - Being Real at Work - The Fastest Path to Inner Peace at Work......................................................................................111 Q&A - Richard Payne, BBC...............................................................114 Successfully Dealing With Change - Embracing Chaos As the Natural Order......................................................................................120 Setting Goals With Lean Thinking...................................................121 Change Leadership - The Keys to Success......................................122 UCME 1X.............................................................................................127 Small Business Change Management..............................................128 Corporate Tai Chi Now - 7 Elements to Show Why Five-Minute Corporate Tai Chi is Profitable Now...............................................131 Managing Change - An Occupational Health and Safety Perspective...........................................................................................134 How to Lead and Influence Change................................................136 Yet, I'm Servicing a New Generation...............................................139 An Invitation to Change....................................................................140 Work Smart - Live Long....................................................................142 Got Business Acumen? What is It? Why Do I Need it and How Do I Get It?................................................................................................146 Stop Fixing the Blame - 5 Steps to Effective Problem Resolution149 Motivating Change - Resistant Employees....................................151 Consciousness at Work - A Personal Survey.................................154 Are You Voting For Change? Be Careful What You Ask For.....158 The Runaway Project of Doom........................................................160 Change Management Or How Progress Wrecks Everything......162 Hard Measures - Consolidate & Quantify.....................................163 Ask Customers Before You Change................................................166 Change - Ask Customers Their Opinion First...............................167 Be Ready For Change........................................................................168 What to Do When Change Happens...............................................169 ISO 9001 - 2008 - Hidden Business Opportunities - An Opportunity to Reenergize Your QMS...........................................172 It's Not All About the Tech - People Are Part of the Process......176 Managing Change in the Workplace..............................................178 No Bail Out - Start Planning Your Outcomes Now......................179 Change Your Strategy, Change Your Results................................181 Recruiting Firm Owners - Explode Your Revenues - Change the Planning Process................................................................................184 Employee Engagement and Profitability.......................................188 Leadership Lessons For Uncertain Times - Lessons For Leaders From We Are Marshall......................................................................190 Is Imagination More Important Than Knowledge?.......................194 Making Change Last - How to Get People on Board....................196 When Change is No Longer a Dirty Little Word...........................200 Economic Uncertainty Causes Workers to Quit-&-Leave and Quit- &-Stay...................................................................................................203 Things Do Not Change - We Do.......................................................207 Change Acceleration - Ten Steps to Implement Change Faster..213 Creating a Culture of Workplace Accountability..........................215 ERP White Paper is the Key in Dealing With Change..................217 Should Employees Have Any Say in Business Decisions.............218 Leadership Coaches - 10 Signs of Leadership Gone Wrong........219 Overcoming Resistance to Change..................................................221 Top 5 Questions About Implementing Open Innovation.............222 Personal Development For Entrepreneurs - Your Biology Wants to Prevent You From Making Changes................................................226 An Air Battle - On the Ground.........................................................227 Do We Really Need to Go All the Way to the Top?......................231 How to Develop a Business Owner Mentality With Your Employees............................................................................................233 The Error Proofing Component of the Change Management Toolset..................................................................................................239 Change Management - Times of Increased Failure Risk in the Wake of Economic Meltdown...........................................................242 Two Steps For Change.......................................................................243 Five Principles For Leading Organizational Change...................246 You Don't Need a Vision..................................................................249 Employee-Consultant Frictions.......................................................250 The Hunt For Opportunities............................................................251 The Top-Down Approach to Organisational Change..................255 How Can You Find the Seeds of Opportunity For 2009?.............257 Structure Your Business For the Future.........................................258 10 Reasons Why Staff Resist Change..............................................260