business administration, management & commercial sciences industrial pschology 632

117 Pages·2016·2.66 MB·English

BUSINESS ADMINISTRATION, MANAGEMENT &
COMMERCIAL SCIENCES
INDUSTRIAL PSCHOLOGY 632

Year 3 Semester 2
Previously

BUSINESS ADMINISTRATION, MANAGEMENT &
COMMERCIAL SCIENCES

LEARNER GUIDE

MODULE: INDUSTRIAL PSCHOLOGY 632

(2nd SEMESTER)

Copyright © 2016
Richfield Graduate Institute Of Technology (Pty) Ltd
Registration Number: 2000/000757/07
All rights reserved; no part of this publication may be reproduced in any form or by any means, including photocopying machines,

without the written permission of the Institution.
TABLE OF CONTENT
Section A: Preface
1. Welcome
2. Title of Modules
3. Purpose of Module
4. Learning Outcomes
5. Method of Study
6. Lectures and Tutorials
7. Notices
8. Prescribed & Recommended Material
9. Assessment & Key Concepts in Assignments and Examinations
10. Specimen Assignment Cover Sheet
11. Assignment
12. Work Readiness Programme
13. Work Integrated Learning
Section B: Industrial Psychology 632 (2ndSemester)
SECTION 1: THE NATURE OF ATTITUDES & VALUES
1.1 Introduction
1.2 Functions of Attitudes
1.3 Attitude Change
1.4 The Individual as Active Agent
1.5 Individual as Recipient
1.6 Work Related Attitudes
1.7 Nature of Values
1.8 Values as Part of Personality
1.9 Cultural Values in an Organizational Context
Review Questions
SECTION 2: PROSOCIAL BEHAVIOURS, AGGRESSION AND CONFLICT
2.1 Description of Attraction and Affiliation
2.2 Interpersonal Attraction
2.3 Affiliation
2.4 Aggression
2.5 What is Aggression?
2.6 Types of Aggression
2.7 Causes of Work place Aggression
2.8 Conflict
2.9 Types of Conflict
2.10 Styles of Handling Conflict
Review Questions
SECTION 3: BEHAVIOUR AND OTHER SOCIAL PROCESSES IN ORGANISTIONS
3.1 Definitions of Groups
3.2 Types of Groups
3.3 Group Structure
3.4 Group Processes
3.4 Group Decision-Making Techniques
3.5 Organizational Socialization
Review Questions
SECTION 4: LEADERSHIP AND ENTREPRENEURIAL BEHAVIOUR
4.1 Approaches to Studying Leadership
4.2 Transactional Versus Transformational Leadership
4.3 Contemporary Leadership Issues
4.4 Characteristics Of Entrepreneurs
Review Questions
SECTION 5: THE NATURE OF PERSONALITY AND FUNDAMENTAL ASSUMPTIONS IN
PERSONALITY STUDY
5.1 Approaches to Personality in the Work Context
5.2 The Cultural Context of Personality
5.3 Defining Personality and Related Concepts
5.4 Determinants of Personality Development
Review Questions
SECTION 6: PERSONALITY IN UNCONSCIOUS PROCESSES
6.1 Introduction
6.2 The Structure of Personality
6.3 Personality Adjustment
Review Questions
SECTION 7: PERSONALITY BY LEARNING
7.1 Background
7.2 The Main Assumptions of Behavioristic Theories
7.3 Motivation
7.4 Learning and Psychological Health
Review Questions
SECTION 8: PERSONALITY RECOGNISED IN TRAITS
8.1 View of Human Nature and Background
8.2 Main Trait Assumptions
8.3 Personality Defined as Traits
8.4 Traits and Personality Dynamics (Motivation)
8.5 The One-Word Primary Factor Descriptors for the 16pf Instrument

8.6 The Four Personality Types of Galen

Review Questions
SECTION 9: PERSONALITY THROUGH SELF-EXPERIENCES
9.1 A Background to the Humanistic View Of Human Nature
9.2 Main Assumptions of Humanistic Approaches
9.3 Motivational Forces In Becoming A Person
9.4 Different Meanings of the Self-Concept

Review Questions
SECTION 10: PERSONALITY THROUGH COGNITIVE CONSTRUCTIONS
10.1 Introduction
10.2 The Structure Of Personality
10.3 Personal-Construct Theory
10.4 Emotions
Review Questions
SECTION 11: EMPLOYEE AND ORGANISATIONAL WELL-BEING
11.1 The Conceptualization of Health and Well-Being
11.2 Subjective Well-Being
11.3 Social Well-Being Consists of Five Facets
11.4 The Role of Positive Emotions in Subjective Well-Being
11.5 Employee Well-Being
11.6 Constructs used to Describe Well-Being
Review Questions
SECTION 12: PSYCHOLOGICAL DISORDERS AND WORK-ADJUSTMENT PROBLEMS
12.1 Defining Psychological Health and Maladjustment
12.2 Psychological Factors and Physical Disorders
12.3 Anxiety Disorders
12.4 Personality and Impulse-Control Disorders
Review Questions
SECTION 13: ASSESSMENT OF PERSONALITY AND INDIVIDUAL DIFFERENCES
13.1 Defining Personality and Individual Differences
13.2 Origins and Determinants of Individual Differences
13.3 Approaches to and Types of Personality and Psychological
Assessment
13.4 Assessing Cognitive Personality Traits and Processes
13.5 Personality Assessment by Questionnaires
13.6 Personality Assessment By Projective Techniques
13.7 Behavioral Assessment and Related Techniques
13.8 Psychobiological Assessment and Other Techniques
13.9 Requirements for Efficient Psychological Assessment
Review Questions
SECTION 14: ADDENDUM 632 (A): CASE STUDY FOR TUTORIAL DISCUSSION
SECTION 15: ADDENDUM 632 (B): TYPICAL EXAMINATION PAPER
GLOSSARY OF TERMS
SECTION A: PREFACE
1. WELCOME
Welcome to the Faculty of Business, Economics & Management Sciences at Richfield Graduate
Institute of Technology. We trust you will find the contents and learning outcomes of this module
both interesting and insightful as you begin your academic journey and eventually your career in
the business world.
This section of the study guide is intended to orientate you to the module before the
commencement of formal lectures.

The following lectures will focus on the common study units described:
SECTION A: WELCOME & ORIENTATION
Study unit 1: Orientation Programme
Lesson 1
Introducing academic staff to the learners by academic head.
Introduction of institution policies.
Study unit 2: Orientation of Learners to Library and Students Facilities
Lesson 2
Introducing learners to physical structures
Study unit 3: Distribution and Orientation of Industrial Psychology 632
Lesson 3
Learner Guides, Textbooks and Prescribed Materials
Study unit 4: Discussion on the Objectives and Outcomes of Industrial
Lesson 4
Psychology 632
Study unit 5: Orientation and guidelines to completing Assignments
Lesson 5
Review and Recap of Study units 1-4
2. TITLE OF MODULES, COURSE, CODE, NQF LEVEL, CREDITS & MODE OF DELIVERY
2nd Semester
Title Of Module: Industrial Psychology
Code: IOP_632
NQF Level: NQF 6
Credits: 10
Mode of Delivery: Contact

3. PURPOSE OF MODULE
3.1 Industrial Psychology 632
The purpose of this module is to provide you with foundational knowledge of important
psychological concepts and processes and, to illustrate the application of psychology in the work
and other contexts. This module deals with the human processes, behaviour and attributes which
people “bring” to their workplaces, and which are relevant in the systematic or interactional nature
of employee and organizational functioning. The aim is to inform you about the theory and practices
utilised in Industrial-Organisational Psychology, an applied field of Psychology.

In this module you will be introduced to the social processes in human behavior which are important
in all human interactions and are important building blocks in organizational functioning.

4. LEARNING OUTCOMES
On completion of these modules the learnerwill be able to:
 Have well rounded and sound understanding of Attitudes and Values and how attitudes change can be
facilitated in the workplace.
 Critically analyze possible problems related to interpersonal attraction and affiliation.
 Have sound understanding on the dynamics impacting on group behaviour.
 Develop well rounded and systematic knowledge on the process of organizational socialization.
 Debate on contemporary issues in leadership
 Discuss the process of organizational socialization
 Select and apply research approaches in the study of work related concepts of personality
 Discuss the unconscious forces at work in human behaviour and motivation.
 Discuss learning principles in human motivation and factors contributing to personality development and
Explain how faulty learning influences psychological health
 Demonstrate the trait concept’s utility in human resources practices
 Exhibit sound understanding on humanistic concepts which denote optional human functioning and
well being.
 Provide well rounded and systematic knowledge in motivation and personality development in terms of
cognitive constructs.
 Analyze and synthesis the implications of the strengths paradigms and positive psychology for diagnosis
and interventions in mental health.
 Illustrate the implications or value of knowledge of individual differences for HR practices
 Analyze a person, job or situation with regard to work-related personality concepts.

5. METHOD OF STUDY

The sections that have to be studied are indicated under each topic. These form the basis for tests,
assignments and examination. To be able to do the activities and assignments for this module, and
to achieve the learning outcomes and ultimately to be successful in the tests and examination, you
will need an in-depth understanding of the content of these sections in the learning guide and
prescribed book. In order to master the learning material, you must accept responsibility for your
own studies. Learning is not the same as memorising. You are expected to show that you understand
and are able to apply the information. Use will also be made of lectures, tutorials, case studies and
group discussions to present this module.
6. LECTURES AND TUTORIALS
Learners must refer to the notice boards on their respective campuses for details of the lecture and
tutorial time tables. The lecturer assigned to the module will also inform you of the number of
lecture periods and tutorials allocated to a particular module. Prior preparation is required for each
lecture and tutorial. Learners are encouraged to actively participate in lectures and tutorials in order
to ensure success in tests, assignments and examinations.

7. NOTICES
All information pertaining to this module such as test dates, lecture and tutorial time tables,
assignments, examinations etc will be displayed on the notice board located on your campus.
Learners must check the notice board on a daily basis. Should you require any clarity, please consult
your lecturer, or programme manager, or administrator on your respective campus.

8. PRESCRIBED & RECOMMENDED MATERIAL

Study Read

8.1 Prescribed Material:

Zeil, C. Bergh, Z. Theron, A. Werner, A. Ngokha, G. May, M. and Naidoo, V 2014.Psychology in the
work context.5th edition. Cape Town. Oxford University Press
8.2 Recommended

D Coon, introduction to Psychology gateway to mind and behavior, 13rd Edition. 2012, Thomson
Nicholas, L.2004.Introduction to Psychology. Juta
Rao, VS., Hari Krishna,V.2006.Management Text and Cases. New Delhi. Excel Books
Robbins al.2003. OrganisationalBehaviour: Global & Southern African Perspectives, 2nd Edition.
Pearson

8.3 Independent Research:
The learneris encouraged to undertake independent research with emphasis on the value of
strategic thinking in companies and the formulation of the industrial psychology.
8.4 Library Infrastructure
The following services are available to you:
8.4.1 Each campus keeps a limited quantity of the recommended reading titles and a larger variety
of similar titles which you may borrow. Please note that learners are required to purchase
the prescribed materials.
8.4.2 Arrangements have been made with municipal, state and other libraries to stock our
recommended reading and similar titles. You may use these on their premises or borrow
them if available. It is your responsibility to safe keeps all library books.
8.4.3 RGI has also allocated one library period per week as to assist you with your formal research
under professional supervision.
8.4.4 RGI has dedicated electronic libraries for use by its learners. The computers laboratories, when
not in use for academic purposes, may also be used for research purposes. Booking is
essential for all electronic library usage.

9. ASSESSMENT AND KEY CONCEPTS IN ASSIGNMENTS AND EXAMINATIONS

Final Assessment for this module will comprise two Continuous Assessment tests, an assignment
and an examination. Your lecturer will inform you of the dates, times and the venues for each of
these. You may also refer to the notice board on your campus or the Academic Calendar which is
displayed in all lecture rooms.

9.1 Continuous Assessment Tests
There are two compulsory tests for each module (in each semester).

9.2 Assignment
There is one compulsory assignment for each module in each semester. Your lecturer will inform
you of the Assessment questions at the commencement of this module.
9.3 Examination
There is one two hour examination for each module. Make sure that you diarize the correct date,
time and venue. The examinations department will notify you of your results once all administrative
matters are cleared and fees are paid up.
The examination may consist of multiple choice questions, short questions and essay type
questions. This requires you to be thoroughly prepared as all the content matter of lectures,
tutorials, all references to the prescribed text and any other additional documentation/reference
materials is examinable in both your tests and the examinations.
The examination department will make available to you the details of the examination (date, time
and venue) in due course. You must be seated in the examination room 15 minutes before the
commencement of the examination. If you arrive late, you will not be allowed any extra time. Your
learner registration card must be in your possession at all times.
9.4 Final Assessment
The final assessment for this module will be weighted as follows:
Continuous Assessment Test 1
Continuous Assessment Test 2 40%
Assignment 1

Examination 60%
Total 100%

9.5 Key Concepts in Assignments and Examinations
In assignment and examination questions you will notice certain key concepts (i.e. words/verbs)
which tell you what is expected of you. For example, you may be asked in a question to list, describe,
illustrate, demonstrate, compare, construct, relate, criticize, recommend or design particular
information / aspects / factors /situations. To help you to know exactly what these key concepts or
verbs mean so that you will know exactly what is expected of you, we present the following
taxonomy by Bloom, explaining the concepts and stating the level of cognitive thinking that theses
refer to.