Bullying and Harassment in the Workplace: Theory, Research and Practice PDF
Preview Bullying and Harassment in the Workplace: Theory, Research and Practice
Bullying and Harassment in the Workplace Bullying and Harassment in the Workplace Theory, Research and Practice 3rd edition Edited by Ståle Valvatne Einarsen, Helge Hoel, Dieter Zapf, Sir Cary L. Cooper Third edition published 2020 by CRC Press 6000 Broken Sound Parkway NW, Suite 300, Boca Raton, FL 33487–2742 and by CRC Press 2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN © 2020 Taylor & Francis Group, LLC First edition published by Taylor and Francis 2002 Second edition published by Taylor and Francis 2010 CRC Press is an imprint of Taylor & Francis Group, LLC Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, access www.copyright.com or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978–750–8400. For works that are not available on CCC please contact mpkbookspermissions@tandf. co.uk Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging‑in‑Publication Data A catalog record for this book has been requested ISBN: 978-1-138-61601-1 (hbk) ISBN: 978-1-138-61599-1 (pbk) ISBN: 978-0-429-46252-8 (ebk) Typeset in Times by Apex CoVantage, LLC Contents Preface ix Author/Editor Biographies xvii List of Contributors xix I PART The Nature of the Problem 1 The Concept of Bullying and Harassment at Work: The European Tradition 3 STÅLE VALVATNE EINARSEN, HELGE HOEL, DIETER ZAPF AND CARY L. COOPER 2 By Any Other Name: North American Perspectives on Workplace Bullying 55 LORALEIGH KEASHLY, STACY TYE-WILLIAMS AND KAREN JAGATIC v vi CONTENTS II PART Empirical Evidence 3 Empirical Findings on Prevalence and Risk Groups of Bullying in the Workplace 105 DIETER ZAPF, JORDI ESCARTÍN, MIRIAM SCHEPPA LAHYANI, STÅLE VALVATNE EINARSEN, HELGE HOEL AND MAARIT VARTIA 4 Individual Consequences of Being Exposed to Workplace Bullying 163 EVA GEMZØE MIKKELSEN, ÅSE MARIE HANSEN, ROGER PERSSON, MAJ FOSGRAU BYRGESEN AND ANNIE HOGH 5 Organizational Effects of Workplace Bullying 209 HELGE HOEL, CARY L. COOPER AND STÅLE VALVATNE EINARSEN 6 Methodological Issues in the Measurement of Workplace Bullying 235 MORTEN BIRKELAND NIELSEN, GUY NOTELAERS, AND STÅLE VALVATNE EINARSEN III PART Explaining the Problem 7 Individual Antecedents of Bullying: Personality, Motives and Competencies of Victims and Perpetrators 269 DIETER ZAPF AND STÅLE VALVATNE EINARSEN CONTENTS vii 8 Organizational Risk Factors of Workplace Bullying 305 DENISE SALIN AND HELGE HOEL 9 Conflict, Conflict Resolution and Workplace Bullying 331 LORALEIGH KEASHLY, HONEY MINKOWITZ AND BRANDA L. NOWELL 10 The Role of Discrimination in Workplace Bullying 363 DUNCAN LEWIS, MATS GLAMBEK AND HELGE HOEL 11 The Bystanders of Workplace Bullying 385 KAREN NIVEN, KARA NG AND HELGE HOEL 12 Harassment in the Digital World: Cyberbullying 409 IVANA VRANJES, SAMUEL FARLEY AND ELFI BAILLIEN 13 Cross-Cultural Perspectives of Workplace Bullying 435 CÉLESTE M. GRIMARD AND RAYMOND T. LEE IV PART Managing the Problem: Prevention and Treatment of Workplace Bullying 14 Prevention and Treatment of Workplace Bullying: An Overview 457 DIETER ZAPF AND MAARIT VARTIA viii CONTENTS 15 Managing Workplace Bullying: The Role of Policies 497 CHARLOTTE RAYNER AND DUNCAN LEWIS 16 Human Resource Management and Bullying: Part of the Problem or Part of the Solution? 521 DENISE SALIN 17 Investigating Complaints of Bullying and Harassment 541 HELGE HOEL AND STÅLE VALVATNE EINARSEN 18 Coping with Bullying at Work: How Do Targets, Bullies and Bystanders Deal with Bullying? 563 MORTEN BIRKELAND NIELSEN, EVA GEMZØE MIKKELSEN, ROGER PERSSON AND STÅLE VALVATNE EINARSEN 19 Inpatient Psychotherapy of Bullying Victims 593 JOSEF SCHWICKERATH AND DIETER ZAPF 20 Bullying and the Law: Gradual Progress on a Global Scale 627 DAVID C. YAMADA 21 Legal Frameworks for Preventing Work-Related Bullying and Harassment and Ensuring Access to Remedies for Targets 649 RACHEL COX AND KATHERINE LIPPEL Index 675 Preface In 2003, we published the first comprehensive international volume on bullying, emotional abuse and harassment in the workplace under the title Bullying and emotional abuse in the workplace. International perspectives in research and prac tice (Einarsen et al., 2003). The book soon became a highly cited source of knowledge for this new and burgeoning field of research and practice. Responding to the rapid growth in international interest and research in the field, now on a global scale, a new second edition was published in 2011, which offered comprehensive updates of core chapters plus a number of new chapters addressing issues previously not examined in the 2003 edition. The third and present edition has, in addition to a new title in line with its current content, no fewer than eight completely new chapters (10, 11, 12, 13, 14, 16, 18, 21) together with a collection of much-revised and expanded chapters from the two previous editions. Thus, Chapters 1, 2, 3, 4, 5, 7, 8, 9, 15, 17, 19 and 20 were also part of the two previous editions, although comprehensively revised and updated as state-of-the- art overviews. Chapters from the first and second editions not retained in the third and current editions still stand on their own and represent important contributions to the field and are well worth a read (see Einarsen et al., 2003, 2011). Systematic research into bullying and harassment at work, primarily of a non-physical nature, as distinct from sexual and racial harassment, started in the early 1990s, expanded in the late 1990s, and really took off after the publication of our edited book, particularly in Europe, Australia and North America. ix
The list of books you might like
