Building Powerful Community Organizations A Personal Guide to Creating Groups that Can Solve Problems and Change the World -_____o(0)-)--- MICHAEL JACOBY BROWN LONG HAUL PRESS . ARLINGTON, MASSACHUSnrS Copyright © 2006 No part of this manuscript can be used without the written permission of the author. Michael Jacoby Brown Website: www.BuHdingPowerfuICommunityQrganizations.com E-mail: CONTENTS Table of Exercises . ....................................... xi Table of Case Studies ................................... xiii Table of QuickTips . .................................... xiv Table of Stories ......................................... xv Acknowledgments ................... . ................ xix About the Exercises ..................................... xxi Introduction .......................................... xxiii SECTION I: THE INSIDE STORY .......................... 1 Towards a Detinition of a Community Organization ....... 1 Chapter One IWhat Is Community Organizing, Anyway? ...... 3 Community Organizing: Power, Self-Interest, and Relationships ............................... 3 The Theory Behind Community Organizing ............. 6 The Group Provides a Sense of Community ............ 12 Who Does It? ..................................... 13 The Organizing Alchemy: A Look At How It All Works ... 15 Chapter Two I Step by Step- Building a Community Organization ................ 23 The Basic Steps of Building a Community Organization .. 2;3 Getting Started: ................................... 26 Step One: The Idea Arrives ...................... 26 Step 'lWo: Develop the Vision .................... 27 Step Three: Start With Yourself- What Makes You Tick? ................ 32 Step Four: Listen to Others ...................... 46 Step Five: Put Your Organization in Writing ......... 55 Step Six: Develop a Sponsoring Committee ......... 58 Step Seven: Bring Together a Core Group .......... 61 vii viii • BUILDING POWERFUL COMMUNITY ORGANIZATIONS CONTENTS • ix Chapter Three I Developing a Mission, Goals, and Objectives .. 70 More On the Iron Rule: Don't Suck Up Mission Statements ................................ 70 All the Responsibility. . . . . . . . .. . .............. 221 How Do You Develope a Mission Statement ............. 71 Goals and Objectives ............................... 77 Chapter Eight I Mobilizing Resources: Meetings ............. 225 Guidelines for Meetings ........................... 225 Chapter Four I Structure: How to Build Your Organization to Last ......................... 86 Meeting Facilitation ............................... 234 Structure Matters .................................. 87 Chapter Nine I Mobilizing Resources: Raising Money ........ 243 Key Elements of Structure .......................... 94 Members ........................................ 112 Members and Money .............................. 244 Values and Group Norms .......................... 116 Effective Organizations Organize Money Effectively .... 246 Asking People for Money .......................... 249 SECTION II: POWER MEANS MOBILIZING What About Grants? .............................. 256 YOUR RESOURCES ........................ 123 Chapter Five I Developing Power: Why Recruit? ............ 125 SECTION III: MAKING CHANGE .............. .......... 263 The Reason We Organize is to Develop Power ......... 125 Why Recruit People to Your Organization? ............ 127 ChapterTen I Organizing: Pathway to Change .............. 265 Who Should You Recruit? '" ....................... 132 Organizing as a Strategy ........................... 265 Why People Join Organizations ..................... 137 Organizing Strategy: The Nuts and Bolts .............. 273 The Point is to Build Relationships ............... .. 142 Other Strategies for Improving the World. . . . . . . . . . . .. 278 Chapter Six I How to Recruit: The Nuts and Bolts .......... 146 Assumptions, Effectiveness, and Values of the Strategies .. 283 Listen. Don't Sell. ................................. 147 Real-World Complexities of the Different Strategies .... 286 Method One: Short Visits, or "Door-knocking" ......... 148 For Service Organizations That Want to Move Method Two: Longer Visits-The One-on-One ......... 153 Beyond Service ............................... 293 Recruiting for a Ta.<)k .............................. 172 The Minnie Test .................................. 299 Recruiting to Build a Democratic Organization: It Takes More Than Learning a Rap .............. 180 Chapter Eleven I Taking Action, Solving Problems, Success Breeds Success ........................... 185 Getting Results .................................. 302 Chapter Seven I The Way to Develop Power Actions: Setting Change In Motion ................... 302 Is to Develop Leaders ............................ 187 Actions Cause Tension; Tension Leads to Change ...... 306 What Do Leaders Do? ............................. 188 Tips for Making Actions Work ...................... 310 Leaders and Self-Interest .......................... 192 Information Is a Cornerstone of Action ............... 311 Opportunities for Middle-Class Activists .............. 200 How to Develop Leaders ........................... 202 Action and Learning .............................. 316 The Iron Rule of Organizing-"Never Do for People What Putting It All Together- They Can Do for Themselves" ., ................. 209 From Organizing to Action to Evaluation .......... 327 J x • BUILDING POWERFUL COMMUNITY ORGANIZATIONS Chapter Twelve' Building Community .................... 335 Organizations Are a Two-Way Street ................. 336 EXERCISES Organizing and Mutual A."lsistance ................... 337 Powerful Organizations Exercise Both Heart and Muscle ......................... 340 Chapter Two 'Step by Step-Building a Community Organization SECTION IV: OUR FUTURE ............................ 347 Exercises: Putting Your Vision Into Words ...................... 29 Chapter Thirteen 'Where Do We Go From Here? .......... 349 :F'inding the Stories that Guide You ................... 40 Looking Outward and Forward ..................... 349 Looking Into Yourself Is the First Step of a Good Leader .. 42 The Impact of Community Organizations ............. 351 FInding Your Core Beliefs ........................... 45 New Technologies, New Approaches, New Opportunities ........................... 354 Building Your Core Group .......................... 66 Coming fUll Circle: It Takes an Organization Chapter Three' Developing a Mission, Goals, and Objectives to Raise a Village .............................. 359 Group Exercise: Afterword I Your Turn .................................. 360 a Mission Statement ........................ 76 Community Organizing: A Very Annotated Bibliography . .... 365 Chapter Four' Structure: How to BuildYour Organization to Last Recommended Reading ............................ 366 Exercises: Finding Your Structure ............................. 94 Other Resources ....................................... 375 Finding Your Structure, Part 1 ' ....................... 95 Appendix' How to Get Tax-Exempt Status ................ 381 Finding Your Structure, Part 2 ....................... 99 Index ...................... ........................... 385 Finding Your Structure, Part 3 .......................104 About the Author ...................................... 391 Finding Your Structure, Part 4 ...................... 110 Feedback Forms ........................................ 393 Your Structure, Part 5 ...................... 115 Adding Your Stories ............................... 394 Finding Your Structure, Part 6 ...................... 120 Time for Your Feedback ............................ 395 Quick Book Order Form ................................ 397 Chapter Five' Developing Power: Why Recruit? Exercises: Why Recruit? .................................... 128 Personal Reasons for Recruiting .................... 129 Recruiting Exercise: What Led You to Join? ........... 137 What's In It for You? " ........................... 140 Chapter Six I How to Recruit: The Nuts and Bolts Exercises: How to Plan a Visit ............................... 156 Dividing Tasks ................................... 178 xi xii • BUILDING POWERFUL CO.MMUNITY ORGANIZATIONS Chapter Seven I The Way to Develop Power Is to Develop Leaders Exercises: Creating a Leadership Development Plan for Someone In CASE STUDIES Your Organization ............................. 204 Questions for the Iron Rule: Look Inside Yourself ...... 219 Starting an Organization that Makes a Difference ....... 16 Chapter Nine I Mobilizing Resources: Raising Money Exercise: Crafting Your Goals, Objectives, and Measures ......... 79 Getting Over Your Hang-Up About Critique of a Group's Goals and Objectives ............. 81 Asking People for Money .......................... 254 The "Structureless" Coalition ........................ 87 Chapter Ten I Organizing: Pathway to Change Relationships Keep (rroups Together ................. 144 Exercises: Personal Reflection on Service and Organizing ........ 296 Dividing Tasks So Everyone Can Contribute ........ 177 Identifying Real Help .............................. 299 Using Role Play and Critique to Practice Recruiting .... 182 Chapter Eleven I Taking Action, Solving Problems, Getting Results Self-Interest at Work in Leadership Development ....... 194 Exercise: The Archaeology of Organizing: Digging for Stories, Infomlation as a Source of Power ................... 314 Meaning, and Motivation ....................... 198 Chapter Twelve I Building Community One List of Agreements ............................ 203 Group Exercise: Next Step-Knocking On Doors ..................... 209 Fostering a Group that Meets Its Members' Needs ...... 341 Moving Beyond the Doughnuts ..................... 214 The Tutoring Project .............................. 274 From Advocacy to Organizing ...................... 286 From the Ground Up-Building An Organization to Solve a Shared Problem ...................... 327 xiii QUICK TIPS STORIES How to Run a .F'ocus Group ......................... 53 Introduction Sample Sponsoring Committee Agreement Letter ....... 60 Keeping Their Homes ............................ xxiv How to Coach for Participation-Working Across Cla.:;s, SECTION I: THE INSIDE STORY Education, or Experience Backgrounds ............ 92 The Secret to Recruitment ......................... 139 Chapter One I What Is Community Organizing, Anyway? Membership Cards for New Recruits ................. 149 Me and My Dad .................................... 3 How Quickly a Group Can Achieve (and Lose) Power ..... 9 A Flyer to Leave Behind ....... . . . . . .. . ........... 150 The Person Closest to the Problem Sees the Solution '" . 10 Bring Your Notebook .............................. 153 Traffic and the Block Party .......................... 17 Use Your Judgment About Time ..................... 154 Chapter Two I Step by Step-Building a Community Organization Eating and the One-on-One ......................... 156 People Won't Corne Along If You Don't Tell Them A Simple 3 x 5 Card System Works Well .............. 168 the Whole Story ............................... 30 Follow-Up: Using Your Notes to Strengthen Relationships .. 169 Dignity, Democracy, and a Dental Plan ................ 31 Summary of How to Do a One-on-One Recruiting Visit .. 170 My Story: Let Me Start with Minnie ................... 33 The Strong Pull of Community . . . . . . . . . . . . . . . . . . ... 35 Humor Helps .................................... 223 My Father~The Artist's Gift .................. " ..... 37 Goals ........................................... 228 Discrimination .................................... 37 Physical Layout .................................. 230 A Written Description Helps to Spread the Idea ......... 56 Using Ground Rules to Guide Effective Meetings ....... 231 Get It In Writing ................................... 59 Your Rules Are Better Than Robert's ................. 233 Know Where Your Group Draws the Line .............. 62 Stop Division at the Start ........................... 63 How To Get People There: Provide Good Directions .... 235 Small Is Beautiful ................................. 65 A Toolkit for Organizers ........................... 236 Chapter Three I Developing a Mission, Goals, and Objectives Three Steps for Facilitating Discussion at a Meeting .... 240 Looking Beyond the Wolf at the Door ................. 72 How to Build or Destroy an Organization What Are You Really About? ......................... 72 Through Meetings ............................. 241 Say Where You Are Going and How You Will Get There .. 74 Things to Remember for Successful Fundraising ....... 249 The Power of a Word .............................. 75 Guidelines for Asking People for Money .............. 251 Leaders Listen, Learn, and Are Willing to Change ....... 83 Checklist for Evaluating an Action ................... 321 "Enemies" Can Become Allies ....................... 84 xiv xvi • BUILDING POWERFUL COMMUNITY ORGANIZATIONS TABLE OF STORIES • xvii Chapter Four I Structure: How to BuildYour Organization to Last Collect Money Now, Not Later ...................... 253 Accountability Means Counting ...................... 90 There's Always More Where That Came From ......... 256 Structure Saves the Day ........................... 101 "We're No Longer Interested In That" ................ 257 You Can't Please All of the People ................... 108 Now You See It, Now You Don't ..................... 260 Don't Count Your Votes Unless You Know Who Can Vote ... 108 Don't Sell People Short ............................ 114 SECTION III: MAKING CHANGE Setting Group Norms In Real Time .................. 117 Linking Social Change Activism with Chapter Ten I Organizing: Pathway to Change Shared Religious Values ........................ 119 The Students vs. The University ..................... 267 Top-Down Problem-Solving ........................ 272 Ask Why You Are Doing What You Are Doing .......... 274 SECTION II: POWER MEANS MOBILIZING YOUR RESOURCES Ask Before You Act .............................. 276 Chapter Five I Developing Power: Why Recruit? Smart Businesses Know the Real Experts ............ 277 Organized People Can Organize Money ............... 125 More Than One Way to Heal a Child ................. 280 One-on-One Recmiting is the Foundation for Success ... 126 The Organizer in the Homeless Shelter ............... 289 Memory Can Move Us ............................. 135 Organizing Is More than Skin Deep .................. 291 Chapter Six I How to Recruit: The Nuts and Bolts Chapter Eleven I Taking Action, Solving Problems, Getting Results Culture Matters .................................. 167 Ask For What You Want ........................... 304 To Be Of Use .................................... 172 Better Together .................................. 174 Accountability Sessions Can Also Help Hold Members Letters Last ..................................... 175 Accountable ................................. 305 Winning is Different from Being Right-or Righteous ... 305 Chapter Seven I The Way to Develop Power Is to Develop Leaders Learning the Truth-Even When It Hurts ............. 308 Of Dumpsters, Old Friend,>, and New Leaders ......... 190 Paying Attention to the Top Dog .................... 312 The Iron Rule in Reverse .......................... 218 Getting the Right Information ....................... 313 Not So Easy Not To Do It Yourself ................... 219 Action, Reaction, and Evaluation .................... 316 A Time to Challenge .............................. 221 When No One Listens, Why Talk? .................... 322 Chapter Eight I Mobilizing Resources: Meetings Asking Face-to-Face .............................. 324 No Magic Turnout ................................ 226 "I love Italians!" or Don't Underestimate Respect People's Time ............................. 229 the Power of Your Presence ..................... 325 Chapter Nine I Mobilizing Resources: Raising Money Creating a Powerful Tenants Association ............. 327 Early Money Helps You Rise ........................ 243 Chapter Twelve I Building Community No Results Without an Organization; Build the World You Want Right Now ................ 335 No Organization Without Organized Money ....... 246 "Serving" and Building Community .................. 338 Follow the Money ................................ 248 Make the Work Fit the Money ...................... 249 Real Thank You's Help ............................. 342 Do Your Homework. . . . . . . . . . . . . . .. . ............. 251 Discovering Our Overlapping Selves ................. 342 xviii • BUILDING POWERFUL COMMUNITY ORGANIZATIONS SECTION IV: OUR FUTURE Chapter Thirteen 'Where Do We Go From Here? ACKNOWLEDGMENTS How "Crazy" Ideas Become the Norm ................ 353 One Elected Official Accountable to a Grassroots Organization ........................ 358 Many people helped to improve this book by reading drafts along the way and offering helpful comments. They Afterword' Your Turn include: Alec Dubro, Arinne Edelman, Lew Finfer, Bob Van Meter, Jim Wessler, Bob Lamm, Heather Booth, Mike Appendix' How to GetTax-Exempt Status Gecan, Hilary Goodridge, Barbara Beckwith, Lois Gibbs, Tax Regulations Can Be Used As a Political Tool ....... 383 Carl Offner, Daniel Hunter, Tia Zlotnikoff, David Trietsch, FEEDBACK FORMS Ellen David Friedman, Wally Roberts, Ruth Fein, Bruno Adding Your Stories ............................... 394 Tardieu, Sue Marsh, Peter Shapiro, Chris Argyris, Marc Miller, Desmond Bailey, Tom Levinson, She I Trapp, Ashley Adams, Ken Galdston, Janet Strassman Perlmutter, Corita Brown, Lee Staples, and Robert Houseman. Thanks to Sam Mendales for his photographic expertise. I am indebted to my parents, Bob and Frieda Brown, who taught me right from wrong, were my role models for how to change the world, and brought me to my first picket lines as a child. I am indebted to the many organizers and leaders who taught me and showed me the ropes along the way. There are so many. Israel Jacoby, Arnold Langberg, Dick Powell, Gregory H.C. Knox, Bob Jones, Sandy Turner, Anthony Thigpenn, Len Calabrese, Mark Toney, Heather Booth, Si Kahn, Kim Fellner, Mary Ochs, Ellen David Friedman, Wally Roberts, Horace Small, Ron Bell, Steve Edelstein, Warren Heyman, Elizabeth Meier, Jim Mehigan, Veronica Harding, Peg Swartz, Tom and Sally May, Alan Biederman, Tom Wylie, Jake Sherman, Merrill Kaitz, Kelly Gloger, Debbie Katz, Susan Carter, Jimmy Landau, Chris Argyris, Don Schon, Ronnie Heifetz, Sue Williamson, Jon Pratt, Mike Frieze, Michael Sales, Mark Horowitz, Simon Klarfeld, Jan- ice Fine, Jeanne DuBois, Johnny O'Connor, Paulette Ford, Dan Violi, Gladys Vega, Dick Moskowitz, Larry Kushner, Lorel Zar-Kessler, Marie Manna, Lew Finfer, Sam Mendales, xix