20 12/13 species, including Wild Dog, Cheetah, Brown Hyena, Cape Vulture, Wattled Crane, Kori Bustard, and Pel’s Fishing Owl. This makes your safari experience species, including Wild Dog, Cheetah, Brown Hyena, Cape Vulture, Wattled even more memorable, and at times you will feel simply surrounded by wild Crane, Kori Bustard, and Pel’s Fishing Owl. This makes your safari experience animals. The first - and most lasting impressions – will be of vast expanses even more memorable, and at times you will feel simply surrounded by wild of uninhabited wilderness stretching from horizon to horizon, the sensation animals. The first - and most lasting impressions – will be of vast expanses of limitless space, astoundingly rich wildlife and bird viewing, night skies of uninhabited wilderness stretching from horizon to horizon, the sensation littered with stars and heavenly bodies of an unimaginable brilliance, and of limitless space, astoundingly rich wildlife and bird viewing, night skies stunning sunsets of unearthly beauty. littered with stars and heavenly bodies of an unimaginable brilliance, and As well, with more and more cultural tourism options on offer, you will be stunning sunsets of unearthly beauty. charmed by the people of Botswana, visiting their villages and experiencing As well, with more and more cultural tourism options on offer, you will be first-hand their rich cultural heritage. But perhaps most of all, Botswana’s charmed by the people of Botswana, visiting their villages and experiencing greatest gift is its ability to put us in touch with our natural selves. It offers first-hand their rich cultural heritage. But perhaps most of all, Botswana’s that vital link so keenly felt by inhabitants of the developed world, a greatest gift is its ability to put us in touch with our natural selves. It offers pervasive void we feel but often cannot name – our connectedness with that vital link so keenly felt by inhabitants of the developed world, a Nature and the astonishing diversity of plants and animals to be explored. pervasive void we feel but often cannot name – our connectedness with Nature and the astonishing diversity of plants and animals to be explored. 1 2 2 CONTENTS FOREWORD FROM CHIEF EXECUTIVE OFFICER 4 MAP OF BOTSWANA 6 BOTSWANA AT A GLANCE 8 BACKGROUND INFORMATION ON GRADING 9 GRADING STANDARDS 10 CALENDAR 2013 12 GABORONE 14 EASTERN REGION 38 MAKGADIKGADI AND NXAI PANS REGION 52 CHOBE REGION 62 FRANCISTOWN 77 NORTH EAST AND CENTRAL REGION 97 KGALAGADI & GHANZI REGION 124 MOREMI AND OKAVANGO REGION 148 TRAVEL AGENTS AND MOBILE OPERATORS 201 ENTRY REQUIREMENTS 205 BOTSWANA BORDERS, AIRPORTS AND GAZETTED PLACES OF ENTRY AND EXIT 208 CUSTOMS HEADQUARTERS & REGIONAL OFFICES 212 BOTSWANA TOURISM ORGANISATION CONTACTS 218 EMBASSIES, HIGH COMMISSIONS & CONSULATES 220 BOTSWANA’S HONORARY CONSULS 224 LIST OF GRADED TOURIST ACCOMMODATION FACILITIES 228 3 Foreword from the Chief Executive Officer It is with pleasure that we publish yet another booklet for Botswana’s graded tourist accommodation facilities. This grading and classification of accommodation facilities is done in accordance with the developed and approved Botswana Bureau of Standards specifications, which are briefly described under Grading Standards on this issue. The results of graded accommodation establishments stand as confirmation that Botswana offers travellers accommodation options of quality and repute. The results further indicate a general improvement on the level of service quality offered by our facilities since the last grading exercise, with more facilities using the mentorship programme offered by Botswana Tourism Organisation to improve on their facilities further. Some facilities do not appear in this publication due to various factors such as on-going refurbishments and/or upgrading, or pending re-assessment. This accommodation guide is both essential and useful to all visitors, local or international. The results of graded facilities are also found on our website, www.botswanatourism.co.bw, where there is an opportunity to view all graded establishments on an interactive Map of Botswana. In order to assist the industry to improve further, kindly give us feedback by completing the Questionnaire/ Feedback form posted on the website. I hope you will take time to experience the beauty that Botswana has to offer, the flora and fauna, culture, heritage, and other fascinating beauties found nowhere else but in Botswana. I trust you will find this publication very useful. Thank you, kea leboga. Myra T. Sekgororoane Chief Executive Officer 4 5 N N Botswana at a glance Location: Botswana is a land-locked country situated in southern Africa. It borders South Africa, Namibia, Zambia and Zimbabwe. Approximately two-thirds of the country lies within the Tropics. Country Size: Botswana covers an area of 581730 square kilometres – about the size of France or Kenya. Topography: Most of the country is flat, with some small hills in the eastern areas. Kalahari sands cover 84 percent of the surface area. With the exception of the northern areas, most of Botswana is without perennial surface water. Capital: Gaborone Urban centres: Francistown, Lobatse, Selebi-Phikwe Tourism centres: Maun, Kasane Independence day: 30 September 1966 Government: Multi-party democracy Head of State: His Excellency Lt. Gen. Seretse Khama Ian Khama Population: 2 million, with an average annual growth rate of 2.4 % (2010 statistics) National language: Setswana Official language: English Currency: Pula Main exports: Diamonds, copper nickel, beef, soda ash, tourism Major crops: Maize, sorghum, millet 8
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