BTI7800 Series Alarm and Troubleshooting Guide

178 Pages·2016·3.15 MB·English

BTI7800 Series Alarm and Troubleshooting Guide
Juniper Networks, Inc.  tel: [phone] www.juniper.net 
1133 Innovation Way   
Sunnyvale, CA 94089 USA

Part Number: BT8A78PD0021  product release 2.1.1 
Document Version: 01 
Published: November 2016 
Type: STANDARD 

Copyright © 2016 Juniper Networks, Inc. ALL RIGHTS RESERVED.

Contents

Preface viii

1.0 Fault monitoring on the BTI7800 1-1

Fault reporting .................................................................................................................................................................................... 1-2
Maintenance signaling ....................................................................................................................................................................... 1-4
2.0 Alarms and conditions 2-1

AirFilterAbsence ................................................................................................................................................................................ 2-8
2.1.1 Clearing an AirFilterAbsence alarm .................................................................................................................................... 2-8
AIS–L ................................................................................................................................................................................................. 2-9
2.2.1 Clearing an AIS-L condition ................................................................................................................................................ 2-9
APR ................................................................................................................................................................................................. 2-10
2.3.1 Clearing an APR alarm (PRE port) ................................................................................................................................... 2-10
2.3.2 Clearing an APR alarm (terminal amplifier port) ............................................................................................................... 2-11
APSD ............................................................................................................................................................................................... 2-12
2.4.1 Clearing an APSD alarm (DOL port) ................................................................................................................................ 2-13
2.4.2 Clearing an APSD alarm (terminal amplifier line port) ...................................................................................................... 2-13
BDI ................................................................................................................................................................................................... 2-14
2.5.1 Clearing a BDI condition ................................................................................................................................................... 2-14
ContComS ....................................................................................................................................................................................... 2-15
2.6.1 Clearing a ContComS alarm ............................................................................................................................................. 2-16
DiskHighUsage ................................................................................................................................................................................ 2-17
EnvCurrentHighTh ........................................................................................................................................................................... 2-18
2.8.1 Clearing an EnvCurrentHighTh alarm .............................................................................................................................. 2-18
EnvCurrentLowTh ............................................................................................................................................................................ 2-19
2.9.1 Clearing an EnvCurrentLowTh alarm ............................................................................................................................... 2-19
EnvTempHighTh .............................................................................................................................................................................. 2-20
Product Release 2.1.1 STANDARD iii
Contents

2.10.1 Clearing an EnvTempHighTh alarm ............................................................................................................................... 2-21
EnvTempLowTh ............................................................................................................................................................................... 2-22
2.11.1 Clearing an EnvTempLowTh condition ........................................................................................................................... 2-23
EnvVoltHighTh ................................................................................................................................................................................. 2-24
2.12.1 Clearing an EnvVoltHighTh alarm .................................................................................................................................. 2-25
EnvVoltLowTh .................................................................................................................................................................................. 2-26
2.13.1 Clearing an EnvVoltLowTh alarm ................................................................................................................................... 2-27
EqptComm ....................................................................................................................................................................................... 2-28
2.14.1 Clearing an EqptComm alarm ........................................................................................................................................ 2-28
EqptDgrd .......................................................................................................................................................................................... 2-29
2.15.1 Clearing an EqptDgrd alarm ........................................................................................................................................... 2-29
EqptFail ............................................................................................................................................................................................ 2-30
2.16.1 Clearing an EqptFail alarm ............................................................................................................................................. 2-31
EqptMism ......................................................................................................................................................................................... 2-32
2.17.1 Clearing an EqptMism alarm .......................................................................................................................................... 2-33
EqptMiss .......................................................................................................................................................................................... 2-34
2.18.1 Clearing an EqptMiss alarm ........................................................................................................................................... 2-35
FanSpeedLowTh ............................................................................................................................................................................. 2-36
2.19.1 Clearing a FanSpeedLowTh alarm ................................................................................................................................. 2-36
FECI ................................................................................................................................................................................................. 2-38
2.20.1 Clearing a FECI alarm (DOL port) .................................................................................................................................. 2-39
2.20.2 Clearing a FECI alarm (terminal amplifier OSC) ............................................................................................................ 2-39
FEIM ................................................................................................................................................................................................ 2-40
2.21.1 Clearing a FEIM alarm (DOL port) .................................................................................................................................. 2-41
2.21.2 Clearing a FEIM alarm (terminal amplifier OSC) ............................................................................................................ 2-41
FirmUpgrdInProg ............................................................................................................................................................................. 2-42
FirmUpgrdFail .................................................................................................................................................................................. 2-43
2.23.1 Clearing a FirmUpgrdFail alarm ..................................................................................................................................... 2-43
FirmUpgrdReqd ............................................................................................................................................................................... 2-44
Forced .............................................................................................................................................................................................. 2-45
HighBer ............................................................................................................................................................................................ 2-46
2.26.1 Clearing a HighBer alarm ............................................................................................................................................... 2-47
InvUnknown ..................................................................................................................................................................................... 2-48
2.27.1 Clearing an InvUnknown alarm ...................................................................................................................................... 2-48
LaserFail .......................................................................................................................................................................................... 2-49
2.28.1 Clearing a LaserFail alarm ............................................................................................................................................. 2-50
LaserTempHighTh ........................................................................................................................................................................... 2-51
2.29.1 Clearing a LaserTempHighTh alarm .............................................................................................................................. 2-52
LaserTempLowTh ............................................................................................................................................................................ 2-53
2.30.1 Clearing a LaserTempLowTh alarm ............................................................................................................................... 2-54
LCK .................................................................................................................................................................................................. 2-55
2.31.1 Clearing an LCK alarm ................................................................................................................................................... 2-56
LF ..................................................................................................................................................................................................... 2-57
2.32.1 Clearing an LF condition ................................................................................................................................................ 2-57
Lockout ............................................................................................................................................................................................ 2-58
LOF .................................................................................................................................................................................................. 2-59
2.34.1 Clearing an LOF alarm ................................................................................................................................................... 2-60
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LoLightRx ......................................................................................................................................................................................... 2-61
2.35.1 Clearing a LoLightRx alarm (DOL entity) ........................................................................................................................ 2-63
2.35.2 Clearing a LoLightRx alarm (wavelength protection port) .............................................................................................. 2-64
2.35.3 Clearing a LoLightRx alarm (terminal amplifier port) ...................................................................................................... 2-64
LoLightTx ......................................................................................................................................................................................... 2-65
2.36.1 Clearing a LoLightTx alarm ............................................................................................................................................ 2-65
LOM ................................................................................................................................................................................................. 2-66
2.37.1 Clearing an LOM alarm .................................................................................................................................................. 2-66
LOS .................................................................................................................................................................................................. 2-67
2.38.1 Clearing an LOS alarm ................................................................................................................................................... 2-68
LoSpecRx ........................................................................................................................................................................................ 2-69
2.39.1 Clearing a LoSpecRx alarm ............................................................................................................................................ 2-69
LoSync ............................................................................................................................................................................................. 2-70
2.40.1 Clearing a LoSync alarm ................................................................................................................................................ 2-71
LPBK ................................................................................................................................................................................................ 2-72
MemHighUsage ............................................................................................................................................................................... 2-73
ModTempHighTh ............................................................................................................................................................................. 2-74
2.43.1 Clearing a ModTempHighTh alarm ................................................................................................................................ 2-75
ModTempLowTh .............................................................................................................................................................................. 2-76
2.44.1 Clearing a ModTempLowTh alarm ................................................................................................................................. 2-76
ModTempShutdown ......................................................................................................................................................................... 2-77
2.45.1 Clearing ModTempShutdown alarm ............................................................................................................................... 2-78
MS-AIS ............................................................................................................................................................................................ 2-79
2.46.1 Clearing an MS-AIS condition ........................................................................................................................................ 2-79
MS-RDI ............................................................................................................................................................................................ 2-80
2.47.1 Clearing an MS-RDI condition ........................................................................................................................................ 2-80
NonCoLocatedController ................................................................................................................................................................. 2-81
2.48.1 Clearing a NonCoLocatedController alarm ..................................................................................................................... 2-81
ObrHt ............................................................................................................................................................................................... 2-82
2.49.1 Clearing an ObrHt alarm ................................................................................................................................................. 2-82
OchAis ............................................................................................................................................................................................. 2-84
2.50.1 Clearing an OchAis condition ......................................................................................................................................... 2-84
OchOci ............................................................................................................................................................................................. 2-85
2.51.1 Clearing an OchOci condition ......................................................................................................................................... 2-85
OchUeq ............................................................................................................................................................................................ 2-86
2.52.1 Clearing an OchUeq alarm ............................................................................................................................................. 2-86
OCI .................................................................................................................................................................................................. 2-87
2.53.1 Clearing an OCI alarm .................................................................................................................................................... 2-87
ODU-AIS .......................................................................................................................................................................................... 2-88
2.54.1 Clearing an ODU-AIS condition ...................................................................................................................................... 2-89
OmsAis ............................................................................................................................................................................................ 2-90
2.55.1 Clearing an OmsAis condition ........................................................................................................................................ 2-90
OneCableDisconnected ................................................................................................................................................................... 2-91
2.56.1 Clearing a OneCableDisconnected alarm ...................................................................................................................... 2-91
OprHighTh ....................................................................................................................................................................................... 2-92
2.57.1 Clearing an OprHighTh alarm ......................................................................................................................................... 2-93
OprLowTh ........................................................................................................................................................................................ 2-94
Product Release 2.1.1 STANDARD v
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2.58.1 Clearing an OprLowTh alarm ......................................................................................................................................... 2-95
OptHighTh ....................................................................................................................................................................................... 2-96
2.59.1 Clearing an OptHighTh alarm ......................................................................................................................................... 2-97
OptLowTh ........................................................................................................................................................................................ 2-98
2.60.1 Clearing an OptLowTh alarm .......................................................................................................................................... 2-99
OTU-AIS ........................................................................................................................................................................................ 2-100
PartitionFault .................................................................................................................................................................................. 2-101
2.62.1 Clearing a ParitionFault alarm ...................................................................................................................................... 2-101
PosRxHigh ..................................................................................................................................................................................... 2-102
2.63.1 Clearing a PosRxHigh alarm ........................................................................................................................................ 2-102
PosRxLow ...................................................................................................................................................................................... 2-103
2.64.1 Clearing a PosRxLow alarm ......................................................................................................................................... 2-104
PosTxHigh ..................................................................................................................................................................................... 2-105
2.65.1 Clearing a PosTxHigh alarm ......................................................................................................................................... 2-105
PosTxLow ...................................................................................................................................................................................... 2-106
2.66.1 Clearing a PosTxLow alarm ......................................................................................................................................... 2-106
PowerAbsent ................................................................................................................................................................................. 2-107
2.67.1 Clearing a PowerAbsent alarm ..................................................................................................................................... 2-107
PRBS ............................................................................................................................................................................................. 2-108
PyldMism ....................................................................................................................................................................................... 2-109
2.69.1 Clearing a PyldMism alarm ........................................................................................................................................... 2-110
RDI-L ............................................................................................................................................................................................. 2-111
2.70.1 Clearing an RDI-L condition ......................................................................................................................................... 2-111
RF .................................................................................................................................................................................................. 2-112
2.71.1 Clearing an RF condition .............................................................................................................................................. 2-112
ScmNmiDown ................................................................................................................................................................................ 2-113
2.72.1 Clearing an ScmNmiDown alarm ................................................................................................................................ 2-113
scmNoNmConn ............................................................................................................................................................................. 2-114
2.73.1 Clearing an scmNoNmConn alarm ............................................................................................................................... 2-114
SD .................................................................................................................................................................................................. 2-115
2.74.1 Clearing an SD alarm ................................................................................................................................................... 2-116
TIM ................................................................................................................................................................................................. 2-117
2.75.1 Clearing a TIM alarm .................................................................................................................................................... 2-118
TlossRxHt ...................................................................................................................................................................................... 2-119
2.76.1 Clearing a TlossRxHt alarm .......................................................................................................................................... 2-119
TlossRxLt ....................................................................................................................................................................................... 2-120
2.77.1 Clearing a TlossRxLt alarm .......................................................................................................................................... 2-120
UPGRD .......................................................................................................................................................................................... 2-121
3.0 Fault masking 3-1

Equipment fault hierarchy .................................................................................................................................................................. 3-2
Environment fault hierarchy ............................................................................................................................................................... 3-3
Common fault hierarchy - OTN and CBR ports ................................................................................................................................. 3-4
OTN interface fault hierarchy ............................................................................................................................................................. 3-5
Ethernet interface fault hierarchy ....................................................................................................................................................... 3-6
OC192, WAN PHY over OC192 interface fault hierarchy .................................................................................................................. 3-7
STM64, WAN PHY over STM64 interface fault hierarchy ................................................................................................................. 3-8
vi BTI7800 Series Alarm and Troubleshooting Guide – Document Version 01
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DOL port fault hierarchy ..................................................................................................................................................................... 3-9
DOL OSC fault hierarchy ................................................................................................................................................................. 3-10
DOL OMS fault hierarchy ................................................................................................................................................................. 3-11
DOL OCH fault hierarchy ................................................................................................................................................................. 3-12
Terminal amplifier port fault hierarchy ............................................................................................................................................. 3-13
4.0 Alarm thresholds 4-1

Environment thresholds ..................................................................................................................................................................... 4-2
4.1.1 Temperature thresholds - equipment and traffic modules .................................................................................................. 4-2
4.1.2 Temperature thresholds - MSA transceivers ...................................................................................................................... 4-3
4.1.3 Fan-speed thresholds ......................................................................................................................................................... 4-4
4.1.4 Output-current thresholds ................................................................................................................................................... 4-4
4.1.5 Voltage thresholds .............................................................................................................................................................. 4-4
DOL thresholds .................................................................................................................................................................................. 4-6
4.2.1 DOL OSC power alarm thresholds ..................................................................................................................................... 4-6
4.2.2 DOL OMS power alarm thresholds ..................................................................................................................................... 4-7
4.2.3 DOL OCH power alarm thresholds ..................................................................................................................................... 4-8
4.2.4 DOL port power alarm thresholds ....................................................................................................................................... 4-9
4.2.5 DOL Rx-loss alarm thresholds .......................................................................................................................................... 4-10
Appendix A: BTI7800 Series equipment and modules A-1
Appendix B: BTI7800 Series transceivers B-1
Appendix C: BTI7800 Series module and BIC LED behavior C-1
Product Release 2.1.1 STANDARD vii
Preface

Preface

This preface explains who should read this guide, related documentation, documentation
conventions, how to obtain documentation, and how to obtain technical support.
Audience
This guide is primarily intended for site planners, planning engineers, and network operation
center (NOC) staff.
BTI7800 Series Documentation
The following guides are provided in the BTI7800 documentation suite.
•  BTI7800 Series Command Line Reference Guide
•  BTI7800 Series Hardware Overview and Installation Guide
•  BTI7800 Series Software Configuration Guide
•  BTI7800 Series Alarm and Troubleshooting Guide
•  BTI7800 Series Release Notes
Obtaining documentation
To obtain the most current version of all Juniper Networks technical documentation, see the
product documentation page on the Juniper Networks website at http://www.juniper.net/
techpubs/.
If the information in the latest release notes differs from the information in the documentation,
follow the product Release Notes.
Juniper Networks Books publishes books by Juniper Networks engineers and subject matter
experts. These books go beyond the technical documentation to explore the nuances of network
architecture, deployment, and administration. The current list can be viewed at http://
www.juniper.net/books.
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or Partner Support Service support
contract, or are covered under warranty, and need post-sales technical support, you can access
our tools and resources online or open a case with JTAC.
• JTAC policies - For a complete understanding of our JTAC procedures and policies, review
the JTAC User Guide located at http://www.juniper.net/us/en/local/pdf/resource-guides/
7100059-en.pdf.
• Product warranties - For product warranty information, visit http://www.juniper.net/support/
warranty/.
viii BTI7800 Series Alarm and Troubleshooting Guide – Document Version 01
Preface

• JTAC hours of operation - The JTAC centers have resources available 24 hours a day, 7 days
a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online self-service
portal called the Customer Support Center (CSC) that provides you with the following features:
• Find CSC offerings: http://www.juniper.net/customers/support/
• Search for known bugs: http://www2.juniper.net/kb/
• Find product documentation: http://www.juniper.net/techpubs/
• Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/
• Download the latest versions of software and review release notes: http://www.juniper.net/
customers/csc/software/
• Search technical bulletins for relevant hardware and software notifications: http://
kb.juniper.net/InfoCenter/
• Join and participate in the Juniper Networks Community Forum: http://www.juniper.net/
company/communities/
• Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/
To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/
Opening a Case with JTAC
You can open a case with JTAC on the Web or by telephone.
• Use the Case Management tool in the CSC at http://www.juniper.net/cm/.
• Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, see http://
www.juniper.net/support/requesting-support.html.
End User License Agreement
The Juniper Networks product that is the subject of this technical documentation consists of (or
is intended for use with) Juniper Networks software. Use of such software is subject to the terms
and conditions of the End User License Agreement (EULA) posted at http://www.juniper.net/
cm/. By downloading, installing or using such software, you agree to the terms and conditions of
that EULA.
Documentation conventions
Convention Description
Note Means reader take note. Notes contain helpful suggestions or background information.
Means reader be careful. Equipment damage or loss of data can result from your actions.
Product Release 2.1.1 STANDARD ix
Preface

Convention Description
Caution
Means reader be careful. Harm to yourself or others can result from your actions.
Warning
Invisible laser radiation can be emitted from the aperture ports of amplifier circuit packs
when no fiber cable is connected. Avoid exposure and do not stare into open apertures to
avoid permanent eye damage.
Laser Warning
x BTI7800 Series Alarm and Troubleshooting Guide – Document Version 01