ffirs.qxd 3/28/05 12:13 PM Page iii adventures in entrepreneurship BREWING UP A BUSINESS from the founder of dogfish head craft brewery sam calagione John Wiley & Sons, Inc. ffirs.qxd 3/28/05 12:13 PM Page ii ffirs.qxd 3/28/05 12:13 PM Page i BREWING UP A BUSINESS ffirs.qxd 3/28/05 12:13 PM Page ii ffirs.qxd 3/28/05 12:13 PM Page iii adventures in entrepreneurship BREWING UP A BUSINESS from the founder of dogfish head craft brewery sam calagione John Wiley & Sons, Inc. ffirs.qxd 3/28/05 12:13 PM Page iv Copyright © 2005 by Sam Calagione. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada. No part ofthis publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 ofthe 1976 United States Copyright Act, without either the prior written permission ofthe Publisher, or authorization through payment ofthe appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the web at www.copyright. com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008. Limit ofLiability/Disclaimer ofWarranty:While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness ofthe contents ofthis book and specifically disclaim any implied warranties ofmerchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. The publisher is not engaged in rendering professional services, and you should consult a professional where appropriate. Neither the publisher nor author shall be liable for any loss ofprofit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. For general information on our other products and services please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002. Wiley also publishes its books in a variety ofelectronic formats. Some content that appears in print may not be available in electronic books. For more information about Wiley products, visit our web site at www.Wiley.com. Library ofCongress Cataloging-in-Publication Data: Calagione, Sam, 1969– Brewing up a business :adventures in entrepreneurship from the founder of Dogfish Head Craft Brewery / Sam Calagione. p. cm. Includes index. ISBN-13 978-0-471-70868-1 (cloth) ISBN-10 0-471-70868-2 (cloth) 1. Dogfish Head Craft Brewery. 2. Microbreweries—Delaware. 3. Entrepreneurship— Delaware. 4. Small business—Delaware. I. Title. HD9397.D644C35 2005 338.7'66342'09751—dc22 2005001068 Printed in the United States ofAmerica 10 9 8 7 6 5 4 3 2 1 ffirs.qxd 3/28/05 12:13 PM Page v For my sweet gal, Mariah. Since I have met you, I have grown to believe there is nothing we can’t do together. ffirs.qxd 3/28/05 12:13 PM Page vi ftoc.qxd 3/28/05 12:15 PM Page vii Contents Foreword by Michael Jackson ix Preface xi Acknowledgments xv chapter 1. THE UNCONVENTIONAL BEGINNINGS OF AN ENTREPRENEUR 1 chapter 2. BUSINESS FROM THE INSIDE OUT 19 chapter 3. KEEPING YOUR BALANCE 34 chapter 4. CREATING A BUSINESS OFFERING 52 chapter 5. CRAFTING A BRAND IN A COOKIE- CUTTER WORLD 70 chapter 6. MARKETING ON A SMALL-BUSINESS BUDGET 86 chapter 7. PUBLICITY STUNTS (ARE POORLY NAMED) 114 chapter 8. STALKING THE KILLER APP 141 chapter 9. SELLING DISTINCTION, SPECIALIZATION, AND VARIETY 166 chapter 10. CASH IS KING (WELL, SORT OF) 182 ftoc.qxd 3/28/05 12:15 PM Page viii viii BREWING UP A BUSINESS chapter 11. LEADERSHIP 200 chapter 12. EFFECTIVELY MANAGING EMPLOYEES 217 chapter 13. WORKING TOWARD IRRELEVANCE 229 chapter 14. TO SMALL-BUSINESS SUCCESS 243 Index 247
Description: