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Brand Media Strategy: Integrated Communications Planning in the Digital Era PDF

247 Pages·2014·1.8 MB·English
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B R A N D M E D I A S T R AT E G Y This page intentionally left blank. B R A N D M E D I A S T R AT E G Y INTEGRATED COMMUNICATIONS PLANNING IN THE DIGITAL ERA SECOND EDITION ANTONY YOUNG ISBN 978-1-349-28932-5 ISBN 978-1-137-44771-5 (eBook) DOI 10.1057/9781137447715 BRAND MEDIA STRATEGY Copyright © Antony Young, 2010, 2014. All rights reserved. First edition published in 2010 by PALGRAVE MACMILLAN® in the United States—a division of St. Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Where this book is distributed in the UK, Europe and the rest of the world, this is by Palgrave Macmillan, a division of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN: 978-1-137-27956-9 Library of Congress Cataloging-in-Publication Data Young, Antony, 1964– Brand media strategy : integrated communications planning in the digital era / Antony Young. — Second edition. pages cm Includes bibliographical references and index. ISBN 978-1-137-27956-9 (alk. paper) 1. Branding (Marketing) 2. Internet marketing. 3. Social media. I. Title. HF5415.1255.Y68 2014 658.8’27—dc23 2014001649 A catalogue record of the book is available from the British Library. Figures by Antonette Maysonet. Design by Letra Libre, Inc. Second edition: August 2014 10 9 8 7 6 5 4 3 2 1 This book is dedicated to all the like-minded people who believe that media is a powerful driver of marketing This page intentionally left blank. CONTENTS List of Figures ix Foreword xi INTRODUCTION 1 CHAPTER 1 GOOGLE AND FACEBOOK 7 How They’re Changing the Game CHAPTER 2 THE NEW MEDIA PLAYBOOK 15 A New Set of Rules for a New Media World CHAPTER 3 A SHIFT FROM MEDIA PLANNING TO COMMUNICATIONS PLANNING 31 Enter the Super Planner CHAPTER 4 FOCUSING ON OUTCOMES, NOT OUTPUTS 45 Setting the Brand Media Strategy Communication Goals CHAPTER 5 INSIGHT OVER ANALYSIS 61 Finding a Way in for the Brand Media Strategy CHAPTER 6 1 + 1 = 3 81 Sparking Consumer Brand Conversations through Media CHAPTER 7 CONDUCTING THE ORCHESTRA 101 Making Integration Real CHAPTER 8 UNLOCKING MOMENTS OF RECEPTIVITY 115 How Media Context Helps Advertising Deliver More Relevant Communications CHAPTER 9 TOUCH POINT SELECTION 131 Determining the Right Media Channel Mix CHAPTER 10 GETTING SOCIAL 149 Connecting through Socially Enabled Communications CHAPTER 11 EXECUTION IS THE X-FACTOR 171 Bringing the Brand Media Strategy to Life CHAPTER 12 MEASUREMENT AND METRICS 191 Making the Brand Media Strategy Accountable CHAPTER 13 BIG DATA AND ANALYTICS 205 From Mad Men to Math Men (and Women) Acknowledgments 221 Further Reading 223 Notes 225 Index 233 LIST OF FIGURES Figure 1.1 4 ways our logic can help you work your magic 11 Figure 3.1 Consumer Pathway 40 Figure 3.2 The Brand Media Strategy Wheel 43 Figure 4.1 Media Communication Goals 51 Figure 4.2 Beauty Care Example 56 Figure 4.3 Measuring Campaigns against Objectives 57 Figure 5.1 A Change in Approach to Media Communications 63 Figure 5.2 Brand Media Strategy Insight Development Process 69 Figure 5.3 Source of Insights 71 Figure 6.1 Top-Twenty Most Influential Marketing Contacts on Purchase 82 Figure 6.2. Five Types of Influencers 86 Figure 7.1 A Shift in Developing Communications 103 Figure 9.1 Definition of Owned, Paid, and Earned Media 133 Figure 9.2 Marketing Objectives and Media Vehicles 134 Figure 9.3 Touch Point Selection Criteria-Three Main Inputs 137 Figure 9.4 Touch Point Strength by Consumer Pathway Stage 142 Figure 9.5 Composition—Clutter Analysis 144

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