Progress in IS Horst Treiblmaier Trevor Clohessy Editors Blockchain and Distributed Ledger Technology Use Cases Applications and Lessons Learned Progress in IS “PROGRESS in IS” encompasses the various areas of Information Systems in theory and practice, presenting cutting-edge advances in the field. It is aimed especially at researchers, doctoral students, and advanced practitioners. The series features both research monographs that make substantial contributions to our state ofknowledgeandhandbooksandothereditedvolumes,inwhichateamofexperts is organized by one or more leading authorities to write individual chapters on various aspects of the topic. “PROGRESS in IS” is edited by a global team of leading IS experts. The editorial board expressly welcomes new members to this group. Individual volumes in this series are supported by a minimum of two members of the editorial board, and a code of conduct mandatory for all members oftheboardensuresthequalityandcutting-edgenatureofthetitlespublishedunder this series. More information about this series at http://www.springer.com/series/10440 Horst Treiblmaier Trevor Clohessy (cid:129) Editors Blockchain and Distributed Ledger Technology Use Cases Applications and Lessons Learned 123 Editors HorstTreiblmaier Trevor Clohessy Department ofInternational Management Department ofEnterprise andTechnology Modul University Vienna Galway-Mayo Institute of Technology Vienna,Austria Galway, Ireland ISSN 2196-8705 ISSN 2196-8713 (electronic) Progressin IS ISBN978-3-030-44336-8 ISBN978-3-030-44337-5 (eBook) https://doi.org/10.1007/978-3-030-44337-5 ©SpringerNatureSwitzerlandAG2020 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpart of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission orinformationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar methodologynowknownorhereafterdeveloped. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfrom therelevantprotectivelawsandregulationsandthereforefreeforgeneraluse. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained hereinorforanyerrorsoromissionsthatmayhavebeenmade.Thepublisherremainsneutralwithregard tojurisdictionalclaimsinpublishedmapsandinstitutionalaffiliations. ThisSpringerimprintispublishedbytheregisteredcompanySpringerNatureSwitzerlandAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland Preface Only a decade ago, who would have thought that the decentralization of databases would turn into a topic not only of interest to computer scientists and technicians butalsotoC-levelmanagers,politicians,andthegeneralpublic?Backin1991,the idea of connecting data blocks via hashed data was conceived by cryptographers ScottStornettaandStuartHaber.Since1995,theirtechniquecanactuallybefound inTheNewYorkTimes.Similarly,thereleaseoftheseminalBitcoinpaperin2008 and the first working client in 2009 by the pseudonymous Satoshi Nakamoto did not immediately put blockchain into the mainstream spotlight. Only a handful of cryptographers and technology-savvy people, many of whom were affiliated with the cypherpunk movement, started to exchange value in a peer-to-peer network. It was not until 2015 that Bitcoin turned from a sleeping beauty into a global phe- nomenon of interest embodying a multitude of positive and negative attributes. Even more important, its underlying technology became an object of scrutiny, which triggered an enormous hype in which blockchain was envisioned as a potential solution for almost any conceivable problem. The hype was short-lived but what remained is a technology that, albeit not being a silver bullet, has the potential to solve numerous pending and highly relevant problems that cannot be tackledequallywellwithtraditionalcentralizeddatabasesolutions.Theblockchain hype has also left its mark on academia, and numerous papers were published that describe potential use cases, relevant theories, and technological advancements. Creative solutions were propagated ranging from transforming supply chains toward creating new forms of national governance. We are now witnessing a second wave of academic research, and the time is ripe for the rigorous investi- gation of existing and novel blockchain use cases and blockchain case studies. Researchers, equipped with an arsenal of different methods, now critically inves- tigate blockchain applications and report its advantages and use case applications. With this book entitled, Blockchain and Distributed Ledger Technology Use Cases:ApplicationsandLessonsLearned,wefillagapinthemarketandpresenta wide selection of use cases, analyzed with academic rigor. This book contains conceptualpapers,casestudies,literaturereviewsandtechnicalperspectiveswhich traversetopicsasdiverseashealthcare,finance,smartcities,publicadministration, v vi Preface and supply chain management. We hope that the different angles and approaches will be inspiring for other researchers as well as practitioners and can serve as the basis for further rigorous blockchain research. We start this book with an intro- ductorychapterfrom Horst Treiblmaier,whichisareprintfrom apaper published in “Frontiers in Blockchain.” In this chapter, he lays the foundation on how to design and report blockchain case studies. Next, Thomas Osterland and Thomas Rose develop a maturity model for the engineering of distributed ledgers that distinguishesbetweendifferentcapabilitiesandfunctional scopes.TrevorClohessy and Saima Clohessy use an inductive grounded theory approach to investigate pharmaceutical use cases and present a multilayer pharmaceutical blockchain vig- ilant information system model. Another example from the healthcare industry stems from Rhode Ghislaine Nguewo Ngassam, Roxana Ologeanu-Taddei, Jorick Lartigau, and Isabelle Bourdon, who design a blockchain-based allergy card that registers, shares, and traces information about users’ drug allergies. Since block- chain was popularized by a cryptocurrency, it is not surprising that this book also contains use cases from the financial industry. Marco Crepaldi outlines the legal landscape for information exchange and establishes several desirable principles to which information exchange should adhere. Andrew Le Gear navigates the regu- latory landscape for digital security offerings and presents a compliant blockchain solution, on the way to discussing the key compliance concerns of know your customer (KYC), anti-money laundering (AML), custody, tokenization, and sec- ondary trading as part of a distributed exchange. When it comes to blockchain, privacynaturallyisabigissueandblockchainhasbeenheraldedbothasapotential threattoprivacyandasaprivacy-preservingtechnology. WolfgangRadinger-Peer andBernhardKolmdescribetheapplicationofblockchaintechnologytofulfillthe GDPR documentation requirements for a log management system (LMS). Matias Travizano, Carlos Sarraute, Mateusz Dolata, Aaron M. French, and Horst Treiblmaier tackle the issue from a marketing perspective and present a solution which not only allows Internet users to preserve their anonymity but also enables them to capitalize on their private data. Blockchain has also been announced as a technology that might help to create sustainable solutions. One such example is presented by Ushnish Sengupta and Henry Kim, who highlight the potential of smart contracts to provide a layer of assurance that agreements between indigenous communities and the natural resources industry will be honored. Esther Nagel and Johann Kranz present blockchain-based smart city applications and identify start-up archetype domains suchasthesharingeconomy,privacyandsecurity,andtheInternet ofthings.This leadsstraighttoapplicationscenariosinthepublicsectorasdemonstratedbyHorst TreiblmaierandChristianSillaberwhoexamineausecaseinthestategovernment of South Tyrol in Southern Italy. Dominik Röck, Felix Schöneseiffen, Michael Greger,andErikHofmanncriticallyexaminewhetherdistributedledgertechnology canbeausefuladditiontothesmartfactoryconceptwithinthecontextofIndustry 4.0.Movingtotheprivatesector,PatrickSchneck,AndranikTumasjan,andIsabell Welpe scrutinize the applicability of blockchain technology for sharing economy platforms to challenge incumbents’ business models. Bikram Shrestha, Malka N. Preface vii Halgamuge, and Horst Treiblmaier present the result from a literature review and illustratewhichplatformsandfeaturesareofferedbyblockchain-basedmultimedia platforms. Finally, Wout Hofmann ends this book with a plea for using distributed ledger technology to increase supply chain visibility. Wehopethatthereaderswillfindthewiderangeofusecases,investigatedwith differentmethods,inspiringanduseful.Thechaptersinthisbooknotonlyhighlight what can be done with blockchain but also demonstrate several limitations. The secondwaveofblockchainapplicationsandresearchisalreadyhere,andweenjoy being part of this exciting development. We encourage the readers to study these use cases and case studiesand touse them as aninspiration for theirown research and application development. Vienna, Austria Horst Treiblmaier Galway, Ireland Trevor Clohessy Contents Toward More Rigorous Blockchain Research: Recommendations for Writing Blockchain Case Studies . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Horst Treiblmaier From a Use Case Categorization Scheme Towards a Maturity Model for Engineering Distributed Ledgers . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Thomas Osterland and Thomas Rose What’s in the Box? Combating Counterfeit Medications in Pharmaceutical Supply Chains with Blockchain Vigilant Information Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Trevor Clohessy and Saima Clohessy A Use Case of Blockchain in Healthcare: Allergy Card . . . . . . . . . . . . . 69 Rhode Ghislaine Nguewo Ngassam, Roxana Ologeanu-Taddei, Jorick Lartigau, and Isabelle Bourdon International Exchange of Financial Information on Distributed Ledgers: Outlook and Design Blueprint. . . . . . . . . . . . . . . . . . . . . . . . . 95 Marco Crepaldi A Blockchain Supported Solution for Compliant Digital Security Offerings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Andrew Le Gear A Blockchain-Driven Approach to Fulfill the GDPR Recording Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Wolfgang Radinger-Peer and Bernhard Kolm Wibson: A Case Study of a Decentralized, Privacy-Preserving Data Marketplace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Matias Travizano, Carlos Sarraute, Mateusz Dolata, Aaron M. French, and Horst Treiblmaier ix x Contents Business Process Transformation in Natural Resources Development Using Blockchain: Indigenous Entrepreneurship, Trustless Technology, and Rebuilding Trust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Ushnish Sengupta and Henry Kim Smart City Applications on the Blockchain: Development of a Multi-layer Taxonomy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Esther Nagel and Johann Kranz A Case Study of Blockchain-Induced Digital Transformation in the Public Sector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Horst Treiblmaier and Christian Sillaber Analyzing the Potential of DLT-based Applications in Smart Factories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Dominik Roeck, Felix Schöneseiffen, Michael Greger, and Erik Hofmann Next Generation Home Sharing: Disrupting Platform Organizations with Blockchain Technology and the Internet of Things? . . . . . . . . . . . 267 Patrick Schneck, Andranik Tumasjan, and Isabell M. Welpe Using Blockchain for Online Multimedia Management: Characteristics of Existing Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Bikram Shrestha, Malka N. Halgamuge, and Horst Treiblmaier Supply Chain Visibility Ledger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 Wout J. Hofman