Berliner Balanced Scorecard: Customer Perspective PDF
18 Pages·1.502 MB·English
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Description:
This free textbook is a summary of "Berliner Balanced Scorecard: The Customer Perspective". The 'Berliner Balanced Scorecard' approach demonstrates that the perspectives of the Balanced Scorecard are linkable and that each of them can be calculated. At the same time, the approach faces the challenge to quantify human resource capital.
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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.
