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Behrend Staff Handbook PDF

68 Pages·2015·1.19 MB·English
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Penn State Behrend Staff Handbook January 2007 (Revised 9-17-15) This handbook can be found at behrend.psu.edu/staffhandbook TABLE OF CONTENTS  A message from Chancellor Ralph Ford ........................................................ 1  Purpose of handbook .................................................................................... 2  University-wide staff handbook .................................................................... 2  About the college .......................................................................................... 3  History of the college .................................................................................... 4  College mission and vision ............................................................................ 5  Organizational charts o College staff ............................................................................................... 6 o University’s college structure ....................................................................... 7 o Campus distribution map ............................................................................. 8  Campus map ................................................................................................. 9  List of facilities with units .......................................................................... 11  Event Management System ......................................................................... 11  How to refer to the college ......................................................................... 12  Letterhead guidelines ................................................................................. 12  Penn State Behrend marks (logos) ............................................................. 13  Confidentiality of student records .............................................................. 14  The importance of customer service/phone etiquette ................................ 15  Professional Development o New staff orientation checklist .................................................................... 18 o Computer-related programs ....................................................................... 19 o Administrative databases ........................................................................... 19 o Bursar/Finance Office ................................................................................ 20 o General programs ..................................................................................... 20  Unit descriptions o Academic and Career Planning Center ......................................................... 21 o Admissions .............................................................................................. 22 o Athletics / Intramurals ................................................................................ 23 o Ben Franklin Technology Partners ............................................................... 24 o Bookstore ................................................................................................ 25 o Bursar / Finance Office ............................................................................... 26 o Center for Adult Students .......................................................................... 27 o Center for eLearning Initiatives .................................................................. 28 o Center for Teaching Initiatives .................................................................... 29 o Chancellor’s Office .................................................................................... 30 o Community and Workforce Programs .......................................................... 31 o Copy and Multimedia Center ...................................................................... 32 o Development and Alumni Relations ............................................................. 33 o Educational Equity and Diversity Programs .................................................. 34 o Financial Aid ............................................................................................ 35 o Health & Wellness Center .......................................................................... 36 o Honors .................................................................................................... 38 o Housing and Food Services ........................................................................ 39 o Human Resources ..................................................................................... 40 o iMBA ....................................................................................................... 41 o Information Technology ............................................................................. 42 o Learning Resource Center/Honors Program .................................................. 43 o Library .................................................................................................... 44 o Mail Services ............................................................................................ 45 o Maintenance ............................................................................................ 46 o Marketing Communication ......................................................................... 47 o Operations ............................................................................................... 48 o Prevention of Aggression Resource Center (PARC) ........................................ 49 o Pennsylvania Sea Grant ............................................................................. 50 o Personal Counseling Office ......................................................................... 51 o Police Services ......................................................................................... 52 o Registrar ................................................................................................. 53 o Research / Outreach .................................................................................. 54 o Residence Life .......................................................................................... 56 o Schools and Academic Units  Black School of Business ...................................................................... 57  School of Engineering ........................................................................... 58  School of Humanities and Social Sciences ............................................... 59  School of Science ................................................................................ 60 o Student Activities ..................................................................................... 61 o Student Affairs ......................................................................................... 62 o Susan Hirt Hagen Center for Community Outreach, Research, and Evaluation (CORE) .................................................................................... 63 o Telecommunications ................................................................................. 64 o WP$E ...................................................................................................... 65 A MESSAGE FROM INTERIM CHANCELLOR RALPH FORD At Penn State Behrend, you'll often hear talk of a unique "Behrend experience." At the core of this are a number of distinctions or hallmarks that we think speak directly to what that special Behrend experience is all about.  Quality: Quality is the ultimate hallmark of Penn State Behrend. We seek to achieve the highest academic standards and quality, always striving to be better, never settling for being "good enough." Measures of our success include our challenging academic environment and our strong track record of excellence in teaching, research, and outreach.  Student-Centeredness: We value close faculty-student interaction, small classes, high standards for students, and a supportive living-learning environment. In this environment, student success is our most important outcome. Faculty and staff practice a variant of the golden rule: treat students the way you would want your own family members to be treated; supporting them; guiding their goals and aspirations; having a keen interest in their success and showing them the importance and wonders of a comprehensive education.  Advanced Technology: We provide a state-of-the-art teaching and learning environment in our classrooms, labs, and library. By building on these experiences, our students are able to contribute immediately in the workplace and in graduate programs.  Inspiring Environment: The immense beauty of our campus provides an inspirational environment for the entire college community. The attractiveness and cleanliness of the indoor and outdoor environments is a matter of special pride, a pride of place. The campus will always be a work in progress, and we are forever responsible for the creation and maintenance of a comfortable, beautiful, and inspiring place to study, work, live, and visit.  Diversity: Penn State Behrend is a laboratory for ideas, and the more backgrounds, opinions, and perspectives that can be brought to bear, the better the ideas and the greater the learning. We ask students to investigate new worlds and to look at familiar problems from fresh perspectives.  Engagement: As part of a nationally recognized land-grant and research university, our mission includes serving as an economic, social, and cultural catalyst in northwestern Pennsylvania and beyond. We integrate teaching, research, and outreach for the benefit of both our students and the region we serve. For our friends and supporters, an investment in the college is an investment in the future of northwestern Pennsylvania and its people. Take these hallmarks—and others like our focus and teamwork—and you’ll start to see why this is such a special place. 1 PURPOSE OF HANDBOOK This handbook will provide, in one document, the information necessary to orient staff to the University and college. Key areas covered include University and college structure and organization, the college’s mission and vision, background on and history of the college, information on facilities, briefings on the major college administrative and academic units, and a guide to customer service. UNIVERSITY-WIDE STAFF HANDBOOK This handbook acquaints staff employees holding either a standing or fixed-term appointment with the various policies, services, and facilities of the University which will directly affect them during their careers with the University. This booklet should answer the questions most frequently asked by employees. It is prepared as a ready reference. However, it is not intended to be definitive on policy matters, nor does it grant substantive contractual rights to University employees. More precise definitions, special cases, and additional details must be obtained from the offices or publications where materials for this handbook were gathered. The electronic version of the Employee Handbook (http://ohr.psu.edu/assets/employee- relations/documents/StaffHandbook.pdf) is updated on a regular basis. The official source documents for policies in effect at the University are in GURU (guru.psu.edu/). 2 ABOUT THE COLLEGE At Penn State Behrend, more than 4,700 students benefit from the resources and opportunities of a major research university provided in a welcoming student-centered college environment. Students can choose from more than 40 bachelor’s, associate, and graduate degree programs. Penn State Behrend is consistently among the top public colleges and universities in Pennsylvania on a number of important academic measures (based on data supplied to U.S. News & World Report), and more than 90 percent of our graduating seniors surveyed say they would recommend us to friends considering college. Students and faculty enjoy the beauty of our 854-acre campus located only minutes away from the heart of Pennsylvania's fourth largest city. Campus life is enriched by more than 110 clubs and organizations, 22 NCAA Division III varsity athletic teams (11 each for men and women), 4 intercollegiate club sports, and 22 intramural sports. Nearly 1,700 students live on campus in traditional residence halls, suite-style halls, and apartment buildings. As part of a land grant institution, Penn State Behrend is uniquely positioned to advance the economic, social, and intellectual welfare of northwestern Pennsylvania through research and outreach. Annually, the college funds more than $350,000 in undergraduate research opportunities and operates more than three dozen outreach centers, programs, and initiatives for business and industry, area school students, and the community. At the southeastern edge of campus is Knowledge Park. This 100-acre research and development park houses knowledge-based companies that benefit from the site’s superior technological infrastructure and Penn State’s strengths in applied research and technology transfer. At the same time, it provides research, internship, and employment opportunities for students and graduates of the college. 3 HISTORY OF THE COLLEGE Penn State University consists of seventeen colleges, eleven of which are located in University Park and six of which, including Penn State Behrend, are spread throughout the state. Since it opened its doors in 1948, Penn State Behrend has grown from 146 students on a former farm estate into a thriving academic institution with more than 4,700 students, 50 buildings, and 25,000 alumni. The Penn State Behrend campus was donated to the University in 1948 by Mary Behrend in memory of her husband, Ernst, co-founder (with his father and brother) of the Hammermill Paper Company, later acquired by International Paper. In donating her family’s Glenhill Farm estate to Penn State, Mrs. Behrend was responding to the need, expressed by a committee of prominent Erie residents, for a public, co-educational, non-sectarian university presence in Erie. The first students to enroll at what was then known as The Behrend Center could complete only their freshman year at the center. When Penn State reorganized in 1959, the Commonwealth campus system was established and The Behrend Center became the Behrend campus of Penn State. Both the enrollments and the physical expanse of the campus grew throughout the 1960s and early 1970s and, by 1971, more than 1,200 students were enrolled. On January 20, 1973, the Penn State Board of Trustees granted four-year college and graduate status to Penn State Behrend, making it the first Penn State location outside of University Park to achieve such status. Today, the college is a dynamic and growing institution, and in recent years has added a number of impressive facilities, including a $10.2 million athletics and recreation center, chapel and carillon, observatory, three residence halls, Knowledge Park at Penn State Erie, a baseball and softball complex a soccer-lacrosse complex, and new track and field facilities. The $30 million Jack Burke Research and Economic Development Center, which houses the Sam and Irene Black School of Business and the School of Engineering, opened in 2006. The college is now led by Dr. Ralph Ford, interim chancellor, named to the position in 2015. 4 COLLEGE MISSION AND VISION Our mission is:  To provide high-quality innovative educational, research, and outreach/service programs in a student-centered learning environment.  To equip students with the competitive skills, knowledge, and diverse perspectives to st thrive in a 21 century global economy.  To focus college strengths on disciplines, interdisciplinary programs, and expertise clusters that fit existing and developing strengths of the region and eventually broader geographic regions.  To collaborate with others to advance student learning, applied research, and economic development. It is our vision to be:  A premier destination, known nationally and internationally, for innovative teaching, research, and outreach.  A transformative partner in the region and within the Penn State system. st  A recognized model for an engaged 21 century land-grant educational institution. 5 COUNCIL OF FELLOWS CHANCELLOR Advisory Board Ralph Ford (Interim) Senior Associate Dean Associate Dean Academic Schools Senior Director Senior Director Athletics Research & Business Research and Outreach & Academic Affairs Campus Planning & Business & Brian Streeter Development Chief Operating Officer Dawn Blasko Business Student Affairs Operations Amy Bridger Robert Light Balaji Rajagopalan Ken Miller Randall Geering Development & Knowledge Park Engineering Academic & Career Russ Warley Educational Human Alumni Relations Planning Center Equity Resources Margie Taylor Senior Director Humanities & Social Enrollment Industry Research, Sciences Management Center for eLearning Health & Maintenance & Financial Officer Contracts, Grants & Eric Corty Mary-Ellen Initiatives Wellness Operations Tracy Claybaugh Partnerships Madigan Science  Admissions Marty Kociolek Center for Teaching Personal Police Services  Financial Aid Initiatives Counseling Marketing  Registrar Communication Bill Gonda Honors/Scholars Residence Life/ Information Judicial Affairs Technology LRC/Study Abroad Applied Outreach Student Centers Activities Undergraduate Research Community & Workforce Programs Contracts & Grants Copy & Multimedia Center Cultural & Arts Outreach Early Learning Center Pennsylvania Sea Grant 6 WP$E Radio Updated 7/1/15 ORGANIZATION CHART –UNIVERSITY’S COLLEGE STRUCTURE PENN STATE COLLEGIATE ORGANIZATION University Park Commonwealth Campuses Special Mission Campuses  Hershey Medical Center and College  Agricultural Sciences  Penn State Behrend  Dickinson School of Law (Carlisle)  Arts and Architecture  Penn State Altoona  Great Valley Graduate Center (Philadelphia)  Business  Penn State Abington  Pennsylvania College of Technology  Communications  Penn State Berks (Williamsport)  Earth and Mineral Sciences  Penn State Harrisburg  Education  University College (14  Engineering campuses)  Health and Human Development o Beaver  Information Sciences and o Brandywine Technology o DuBois  Liberal Arts o Fayette  Science o Greater Allegheny o Hazleton o Lehigh Valley o Mont Alto o New Kensington o Schuylkill o Shenango o Wilkes-Barre o Worthington Scranton o York 7

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