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Springer Texts in Business and Economics For furthervolumes: http://www.springer.com/series/10099 . Andreas Wittmer Thomas Bieger l Roland Mu¨ller Editors Aviation Systems Management of the Integrated Aviation Value Chain Editors Dr.AndreasWittmer Prof.Dr.ThomasBieger Prof.Dr.RolandMu¨ller UniversityofSt.Gallen UniversityofSt.Gallen InstituteforPublicServicesandTourism CenterforAviationCompetence Dufourstraße40a Dufourstraße40a 9000St.Gallen 9000St.Gallen Switzerland Switzerland [email protected] [email protected] [email protected] ISBN978-3-642-20079-3 e-ISBN978-3-642-20080-9 DOI10.1007/978-3-642-20080-9 SpringerHeidelbergDordrechtLondonNewYork LibraryofCongressControlNumber:2011935634 # Springer-VerlagBerlinHeidelberg2011 Thisworkissubjecttocopyright.Allrightsarereserved,whetherthewholeorpartofthematerialis concerned,specificallytherightsoftranslation,reprinting,reuseofillustrations,recitation,broadcasting, reproductiononmicrofilmorinanyotherway,andstorageindatabanks.Duplicationofthispublication orpartsthereofispermittedonlyundertheprovisionsoftheGermanCopyrightLawofSeptember9, 1965,initscurrentversion,andpermissionforusemustalwaysbeobtainedfromSpringer.Violations areliabletoprosecutionundertheGermanCopyrightLaw. Theuseofgeneraldescriptivenames,registerednames,trademarks,etc.inthispublicationdoesnotimply, evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfromtherelevantprotective lawsandregulationsandthereforefreeforgeneraluse. Printedonacid-freepaper SpringerispartofSpringerScience+BusinessMedia(www.springer.com) Editorial Aviation Systems Globalisation has led to a strongly growing demand in international air transport. Thisgrowthwasfurtherfuelledbythederegulationoftheairlinesector.Politicians, business leaders, but also individual and institutional customers needed a deeper understandingoftheaviationsector.Anincreasingnumberoftextbooksaboutthe airlinesectorofferinsightsintotheindustry’seconomicsanditsmanagement. This book targets industry managers as well as policymakers and institutional customers of the sector, and in particular students in the field of transport and tourism.Itprovidesanoverviewontheaviationsectorwithaspecialfocusonvalue creationandstrategiesbasedonindustrialeconomics.Theconsequentapplication ofasystemviewmakesituniqueinitsfield.Thebookdrawsontherichtraditionof integrated management approaches and the use of system models in management researchandteachingintourismattheUniversityofSt.Gallen.Thesystemviewand the use ofsystemmodelshelp to understand interrelatedand interdependentdevel- opments,liketheconsequencesoftechnicalprogressonregulationanddemand. The authors were fortunate enough to be able to draw on research results of many years at the Institute for Public Services and Tourism and the Center of AviationCompetenceattheUniversityofSt.Gallen.Therefore,theauthorswould like to thank all colleagues who contributed to this book by discussions, research contributions, and administrative support, and especially the co-authors Philipp Boksberger,BertUrfer,RobertWeinertandJanVespermann.Specialthanksgoto ourassistantsCatherineBaudenbacher,MarlisVernier,NicoleDenkandMargareta BruggerandthelanguageeditorsMichaelTschapkaandChristineKernwhohelped tofinishthisbook. St.Gallen,1July2011 AndreasWittmer ThomasBieger RolandMu¨ller v . Contents 1 AviationSystems:ManagementSummary ............................... 1 AndreasWittmer 2 FundamentalsandStructureofAviationSystems ...................... 5 AndreasWittmerandThomasBieger 3 TheEnvironmentofAviation ............................................ 39 AndreasWittmerandJanVespermann PartI TheSupplySideofAviation 4 FromtheAviationValueChaintotheAviationSystem ............... 61 ThomasBiegerandAndreasWittmer 5 AirlineStrategy:FromNetworkManagementto BusinessModels ........................................................... 77 ThomasBiegerandAndreasWittmer 6 ManagingAirportInfrastructure ....................................... 103 BertUrferandRobertWeinert PartII TheDemandSideofAviation 7 MarketinginAviation ................................................... 135 AndreasWittmerandThomasBieger 8 PassengerBehaviour ..................................................... 157 PhilippBoksberger vii viii Contents 9 Risk,SafetyandSecurity ................................................ 171 PhilippBoksberger PartIII SteeringandControllingtheSystemofAviation 10 AviationGovernance ................................................... 185 RolandMu¨ller 11 RiskManagementinAviation ......................................... 201 RolandMu¨ller 12 AuthoritiesandRegulationsinAviation .............................. 215 RolandMu¨ller About the Editors Dr. oec. HSG Andreas Wittmer (1973) is Managing Director of the Center for AviationCompetenceandViceDirectoroftheInstituteforSystemicManagement andPublicGovernanceattheUniversityofSt.Gallen,wherehealsoholdslectures. HeisaguestprofessoratseveralinternationaluniversitiesinthefieldsofAviation Management and Economics. He is President ofthe Swiss AerospaceCluster and worksasafreelanceaircraftaccidentinvestigatorfortheAircraftAccidentInvesti- gationOfficeofSwitzerland. ix

Description:

This book aims to provide comprehensive coverage of the field of air transportation, giving attention to all major aspects, such as aviation regulation, economics, management and strategy. The book approaches aviation as an interrelated economic system and in so doing presents the “big picture”