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Avaya Aura® Conferencing Alarms and Logs Reference Release 7.2 04-604443 Issue 3 November 2014 © 2014 Avaya Inc. applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of All Rights Reserved. licenses or units of capacity is specified in the documentation or other Notice materials available to You. “Software” means Avaya’s computer programs in object code, provided by Avaya or an Avaya Channel While reasonable efforts have been made to ensure that the Partner, whether as stand-alone products, pre-installed , or remotely information in this document is complete and accurate at the time of accessed on hardware products, and any upgrades, updates, bug printing, Avaya assumes no liability for any errors. Avaya reserves fixes, or modified versions thereto. “Designated Processor” means a the right to make changes and corrections to the information in this single stand-alone computing device. “Server” means a Designated document without the obligation to notify any person or organization Processor that hosts a software application to be accessed by of such changes. multiple users. “Instance” means a single copy of the Software Documentation disclaimer executing at a particular time: (i) on one physical machine; or (ii) on one deployed software virtual machine (“VM”) or similar deployment. “Documentation” means information published by Avaya in varying mediums which may include product information, operating Licence types instructions and performance specifications that Avaya may generally Designated System(s) License (DS). End User may install and use make available to users of its products and Hosted Services. each copy or an Instance of the Software only on a number of Documentation does not include marketing materials. Avaya shall not Designated Processors up to the number indicated in the order. be responsible for any modifications, additions, or deletions to the Avaya may require the Designated Processor(s) to be identified in original published version of documentation unless such the order by type, serial number, feature key, Instance, location or modifications, additions, or deletions were performed by Avaya. End other specific designation, or to be provided by End User to Avaya User agrees to indemnify and hold harmless Avaya, Avaya's agents, through electronic means established by Avaya specifically for this servants and employees against all claims, lawsuits, demands and purpose. judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the Concurrent User License (CU). End User may install and use the extent made by End User. Software on multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using Link disclaimer the Software at any given time. A “Unit” means the unit on which Avaya is not responsible for the contents or reliability of any linked Avaya, at its sole discretion, bases the pricing of its licenses and can websites referenced within this site or documentation provided by be, without limitation, an agent, port or user, an e-mail or voice mail Avaya. Avaya is not responsible for the accuracy of any information, account in the name of a person or corporate function (e.g., statement or content provided on these sites and does not webmaster or helpdesk), or a directory entry in the administrative necessarily endorse the products, services, or information described database utilized by the Software that permits one user to interface or offered within them. Avaya does not guarantee that these links will with the Software. Units may be linked to a specific, identified Server work all the time and has no control over the availability of the linked or an Instance of the Software. pages. Database License (DL). End User may install and use each copy or Warranty an Instance of the Software on one Server or on multiple Servers provided that each of the Servers on which the Software is installed Avaya provides a limited warranty on Avaya hardware and software. communicates with no more than one Instance of the same Refer to your sales agreement to establish the terms of the limited database. warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product while under warranty is CPU License (CP). End User may install and use each copy or available to Avaya customers and other parties through the Avaya Instance of the Software on a number of Servers up to the number Support website: http://support.avaya.com or such successor site as indicated in the order provided that the performance capacity of the designated by Avaya. Please note that if you acquired the product(s) Server(s) does not exceed the performance capacity specified for the from an authorized Avaya Channel Partner outside of the United Software. End User may not re-install or operate the Software on States and Canada, the warranty is provided to you by said Avaya Server(s) with a larger performance capacity without Avaya’s prior Channel Partner and not by Avaya. consent and payment of an upgrade fee. Licenses Named User License (NU). You may: (i) install and use the Software on a single Designated Processor or Server per authorized Named THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA User (defined below); or (ii) install and use the Software on a Server WEBSITE, HTTP://SUPPORT.AVAYA.COM/LICENSEINFO OR so long as only authorized Named Users access and use the SUCH SUCCESSOR SITE AS DESIGNATED BY AVAYA, ARE Software. “Named User”, means a user or device that has been APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR expressly authorized by Avaya to access and use the Software. At INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC., Avaya’s sole discretion, a “Named User” may be, without limitation, ANY AVAYA AFFILIATE, OR AN AVAYA CHANNEL PARTNER (AS designated by name, corporate function (e.g., webmaster or APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH helpdesk), an e-mail or voice mail account in the name of a person or AVAYA OR AN AVAYA CHANNEL PARTNER. UNLESS corporate function, or a directory entry in the administrative database OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES utilized by the Software that permits one user to interface with the NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS Software. OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA CHANNEL PARTNER; AVAYA Shrinkwrap License (SR). You may install and use the Software in RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU accordance with the terms and conditions of the applicable license AND ANYONE ELSE USING OR SELLING THE SOFTWARE agreements, such as “shrinkwrap” or “clickthrough” license WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR accompanying or applicable to the Software (“Shrinkwrap License”). USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, Heritage Nortel Software YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR USING THE “Heritage Nortel Software” means the Software that was acquired by SOFTWARE (HEREINAFTER REFERRED TO Avaya as part of its purchase of the Nortel Enterprise Solutions INTERCHANGEABLY AS “YOU” AND “END USER”), AGREE TO Business in December 2009. The Heritage Nortel Software currently THESE TERMS AND CONDITIONS AND CREATE A BINDING available for license from Avaya is the Software contained within the CONTRACT BETWEEN YOU AND AVAYA INC. OR THE list of Heritage Nortel Products located at http://support.avaya.com/ APPLICABLE AVAYA AFFILIATE (“AVAYA”). LicenseInfo under the link “Heritage Nortel Products” or such successor site as designated by Avaya. For Heritage Nortel Avaya grants You a license within the scope of the license types Software, Avaya grants You a license to use Heritage Nortel described below, with the exception of Heritage Nortel Software, for Software provided hereunder solely to the extent of the authorized which the scope of the license is detailed below. Where the order activation or authorized usage level, solely for the purpose specified documentation does not expressly identify a license type, the in the Documentation, and solely as embedded in, for execution on, applicable license will be a Designated System License. The or for communication with Avaya equipment. Charges for Heritage Nortel Software may be based on extent of activation or use your Avaya Product or Hosted Service. For a list of support telephone authorized as specified in an order or invoice. numbers and contact addresses, go to the Avaya Support website: http://support.avaya.com (or such successor site as designated by Copyright Avaya), scroll to the bottom of the page, and select Contact Avaya Except where expressly stated otherwise, no use should be made of Support. materials on this site, the Documentation, Software, Hosted Service, or hardware provided by Avaya. All content on this site, the documentation, Hosted Service, and the Product provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software unless expressly authorized by Avaya. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil offense under the applicable law. Third Party Components “Third Party Components” mean certain software programs or portions thereof included in the Software or Hosted Service may contain software (including open source software) distributed under third party agreements (“Third Party Components”), which contain terms regarding the rights to use certain portions of the Software (“Third Party Terms”). As required, information regarding distributed Linux OS source code (for those Products that have distributed Linux OS source code) and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply is available in the Documentation or on Avaya’s website at: http:// support.avaya.com/Copyright or such successor site as designated by Avaya. You agree to the Third Party Terms for any such Third Party Components. Preventing Toll Fraud “Toll Fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of Toll Fraud associated with your system and that, if Toll Fraud occurs, it can result in substantial additional charges for your telecommunications services. Avaya Toll Fraud intervention If you suspect that you are being victimized by Toll Fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at +1-800-643-2353 for the United States and Canada. For additional support telephone numbers, see the Avaya Support website: http://support.avaya.com or such successor site as designated by Avaya. Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to: [email protected]. Trademarks The trademarks, logos and service marks (“Marks”) displayed in this site, the Documentation, Hosted Service(s), and Product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its affiliates, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark. Nothing contained in this site, the Documentation, Hosted Service(s) and Product(s) should be construed as granting, by implication, estoppel, or otherwise, any license or right in and to the Marks without the express written permission of Avaya or the applicable third party. Avaya is a registered trademark of Avaya Inc. All non-Avaya trademarks are the property of their respective owners. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. Downloading Documentation For the most current versions of Documentation, see the Avaya Support website: http://support.avaya.com, or such successor site as designated by Avaya. Contact Avaya Support See the Avaya Support website: http://support.avaya.com for Product or Hosted Service notices and articles, or to report a problem with Contents Chapter 1: Introduction.......................................................................................................... 31 Purpose................................................................................................................................ 31 Intended audience................................................................................................................. 31 Related resources................................................................................................................. 31 Documentation................................................................................................................ 31 Training.......................................................................................................................... 33 Viewing Avaya Mentor videos........................................................................................... 33 Support................................................................................................................................ 34 Warranty............................................................................................................................... 34 Chapter 2: Alarms and logs fundamentals........................................................................... 35 Monitoring alarms.................................................................................................................. 35 Viewing alarms...................................................................................................................... 36 Viewing alarms from the navigation pane of Element Manager Console............................... 36 Viewing alarms from the Logical View window of Element Manager Console........................ 36 Viewing alarms from the Physical View window of Element Manager Console...................... 37 Sorting alarms....................................................................................................................... 38 Clearing and acknowledging alarms........................................................................................ 38 Monitoring event logs............................................................................................................. 39 Viewing logs from the navigation pane of Element Manager Console................................... 39 Viewing logs from the Logical View window of Element Manager Console........................... 40 Viewing logs from the Physical View window of Element Manager Console.......................... 40 Monitoring syslog.................................................................................................................. 41 Syslog server.................................................................................................................. 41 Configuring log level........................................................................................................ 41 Chapter 3: Alarms and logs................................................................................................... 43 Alarms and logs families........................................................................................................ 43 ACS..................................................................................................................................... 47 ACS101.......................................................................................................................... 47 ACS252.......................................................................................................................... 48 ACS751.......................................................................................................................... 48 ACTAGENT.......................................................................................................................... 49 ACTAGENT201..............................................................................................................  49 ACTAGENT202..............................................................................................................  49 ADDRESS............................................................................................................................ 50 ADDRESS801................................................................................................................  50 ADR..................................................................................................................................... 50 ADR103.........................................................................................................................  50 ADR204.........................................................................................................................  51 ADR801.........................................................................................................................  52 4 Avaya Aura® Conferencing Alarms and Logs Reference November 2014 Comments? [email protected] Contents ADR802.........................................................................................................................  52 ADR803.........................................................................................................................  52 ADR804.........................................................................................................................  53 ADR821.........................................................................................................................  53 ADR822.........................................................................................................................  54 ADR823.........................................................................................................................  54 ADR902.........................................................................................................................  55 ADR903.........................................................................................................................  55 AGCF................................................................................................................................... 56 AGCF801....................................................................................................................... 56 AGCF802....................................................................................................................... 56 ALMAGENT.......................................................................................................................... 57 ALMAGENT103.............................................................................................................. 57 ALMAGENT104.............................................................................................................. 57 ALMAGENT801.............................................................................................................. 58 ALMAGENT802.............................................................................................................. 58 ALMAGENT803.............................................................................................................. 59 ALMAGENT804.............................................................................................................. 59 ALMAGENT805.............................................................................................................. 60 ALMAGENT806.............................................................................................................. 60 ALARMSTM.......................................................................................................................... 61 ALARMSTM101.............................................................................................................. 61 ALARMSTM102.............................................................................................................. 61 APACHE.............................................................................................................................. 62 APACHEWS201.............................................................................................................. 62 APACHEWS202.............................................................................................................. 62 APACHEWS203.............................................................................................................. 63 APACHEWS204.............................................................................................................. 63 APACHEWS200.............................................................................................................. 64 APACHEWS206.............................................................................................................. 64 APACHEWS212.............................................................................................................. 64 APACHEWS207.............................................................................................................. 65 APACHEWS214.............................................................................................................. 65 APCH910....................................................................................................................... 65 APP..................................................................................................................................... 66 APP801.......................................................................................................................... 66 APP802.......................................................................................................................... 66 APP803.......................................................................................................................... 67 APP804.......................................................................................................................... 67 APP805.......................................................................................................................... 68 ASAC................................................................................................................................... 68 ASAC401....................................................................................................................... 68 ASAC402....................................................................................................................... 69 November 2014 Avaya Aura® Conferencing Alarms and Logs Reference 5 Comments? [email protected] Contents ASAC403....................................................................................................................... 70 ASAC404....................................................................................................................... 70 ASAC405....................................................................................................................... 71 ASAC806....................................................................................................................... 72 ASAC807....................................................................................................................... 72 ASAC808....................................................................................................................... 72 ASAC809....................................................................................................................... 73 AUTH................................................................................................................................... 74 AUTH402....................................................................................................................... 74 AUTH502....................................................................................................................... 74 AUTH601....................................................................................................................... 75 BANDMGMT......................................................................................................................... 76 BANDMGMT100............................................................................................................. 76 BANDMGMT401............................................................................................................. 76 BANDMGMT402............................................................................................................. 77 BANDMGMT701............................................................................................................. 78 BANDMGMT110............................................................................................................. 78 BOOT................................................................................................................................... 79 BOOT800....................................................................................................................... 79 CCA..................................................................................................................................... 80 CCA801.........................................................................................................................  80 CERT................................................................................................................................... 80 CERT101....................................................................................................................... 80 CERT622....................................................................................................................... 81 CERT623....................................................................................................................... 81 CERT624....................................................................................................................... 82 CERT625....................................................................................................................... 83 CHECKPT............................................................................................................................ 83 CHECKPT802................................................................................................................. 83 CHECKPT803................................................................................................................. 84 CMobil.................................................................................................................................. 84 CMOB800....................................................................................................................... 84 CONF................................................................................................................................... 85 CONF202....................................................................................................................... 85 CONF203....................................................................................................................... 85 CONF700....................................................................................................................... 86 CONF800....................................................................................................................... 86 CPU..................................................................................................................................... 87 CPU701.........................................................................................................................  87 CSTTHEME.......................................................................................................................... 87 CSTTHEME800.............................................................................................................. 87 DATASYNC.......................................................................................................................... 88 DATASYNC701..............................................................................................................  88 6 Avaya Aura® Conferencing Alarms and Logs Reference November 2014 Comments? [email protected] Contents DBCOMM............................................................................................................................. 88 DBCOMM101................................................................................................................. 88 DBCOMM202................................................................................................................. 89 DBCOMM203................................................................................................................. 89 DBCOMM204................................................................................................................. 90 DBCOMM205................................................................................................................. 90 DBCOMM701................................................................................................................. 90 DBCOMM702................................................................................................................. 91 DBCOMM703................................................................................................................. 91 DBCOMM704................................................................................................................. 91 DBMON................................................................................................................................ 92 DBMON102.................................................................................................................... 92 DBMON201.................................................................................................................... 92 DBMON202.................................................................................................................... 93 DBMON729.................................................................................................................... 93 DBMON730.................................................................................................................... 94 DCC..................................................................................................................................... 94 DCC800......................................................................................................................... 94 DCC801......................................................................................................................... 95 DCC802......................................................................................................................... 95 DCC803......................................................................................................................... 96 DCC804......................................................................................................................... 96 DCC805......................................................................................................................... 96 DCC806......................................................................................................................... 97 DCC807......................................................................................................................... 97 DGIFSEC............................................................................................................................. 98 DGIFSEC500.................................................................................................................. 98 DGIFSEC501.................................................................................................................. 98 DGIFSEC502.................................................................................................................. 98 DGIFSEC503.................................................................................................................. 99 DGIFSEC504.................................................................................................................. 99 DGIFSEC505................................................................................................................ 100 DGIFSEC506................................................................................................................ 100 DGIFSEC507................................................................................................................ 101 DGIFSEC509................................................................................................................ 101 DGIFSEC511................................................................................................................ 101 DGIFSEC530................................................................................................................ 102 DGIFSEC535................................................................................................................ 102 DGIFSEC600................................................................................................................ 103 DGIFSEC601................................................................................................................ 103 DGIFSEC602................................................................................................................ 104 DGIFSEC610................................................................................................................ 104 DGIFSEC611................................................................................................................ 105 November 2014 Avaya Aura® Conferencing Alarms and Logs Reference 7 Comments? [email protected] Contents DGIFSEC620................................................................................................................ 105 DGIFSEC630................................................................................................................ 106 DGIFSEC631................................................................................................................ 106 DGIFSEC640................................................................................................................ 106 DIAMETER......................................................................................................................... 107 DIAMETER101............................................................................................................. 107 DIAMETER102............................................................................................................. 107 DIAMETER103............................................................................................................. 108 DIAMETER104............................................................................................................. 108 DIAMETER105............................................................................................................. 109 DIAMETER106............................................................................................................. 109 DIAMETER107............................................................................................................. 110 DIAMETER108............................................................................................................. 110 DIAMETER109............................................................................................................. 111 DIAMETER701............................................................................................................. 111 DIAMETER702............................................................................................................. 112 DIAMETER703............................................................................................................. 112 DIAMETER801............................................................................................................. 112 DIVERSI............................................................................................................................. 113 DIVERSIO801............................................................................................................... 113 DNSQUERY....................................................................................................................... 113 DNSQUERY201............................................................................................................ 113 DNSQUERY801............................................................................................................ 114 DNSQUERY802............................................................................................................ 114 DNSQUERY803............................................................................................................ 114 DNSQUERY804............................................................................................................ 115 DNSQUERY805............................................................................................................ 115 DNSQUERY806............................................................................................................ 115 DNSLKP............................................................................................................................. 116 DNSLKP220................................................................................................................. 116 DNSLKP800................................................................................................................. 117 DNSLKP801................................................................................................................. 117 DNSLKP802................................................................................................................. 117 DNSLKP803................................................................................................................. 118 DOS................................................................................................................................... 118 DOS400....................................................................................................................... 118 DOS500....................................................................................................................... 119 DOS501....................................................................................................................... 119 DOS826....................................................................................................................... 119 DSTVRING......................................................................................................................... 120 DSTVRING201............................................................................................................. 120 DSTVRING202............................................................................................................. 121 EMCOMM........................................................................................................................... 121 8 Avaya Aura® Conferencing Alarms and Logs Reference November 2014 Comments? [email protected] Contents EMCOMM100............................................................................................................... 121 EMRG................................................................................................................................ 121 EMRG700..................................................................................................................... 121 EMRG701..................................................................................................................... 122 EMRG702..................................................................................................................... 122 EMRG703..................................................................................................................... 123 EMRG704..................................................................................................................... 123 EMRG705..................................................................................................................... 124 EMRG706..................................................................................................................... 124 EMRG800..................................................................................................................... 125 EMRG801..................................................................................................................... 126 EMRG802..................................................................................................................... 126 EMRG803..................................................................................................................... 127 EMRG804..................................................................................................................... 127 EMRG805..................................................................................................................... 128 EMSVCAD.......................................................................................................................... 129 EMSVCADR801............................................................................................................ 129 EPMTC.............................................................................................................................. 129 EPMTC201................................................................................................................... 129 EPMTC202................................................................................................................... 129 EPMTC203................................................................................................................... 130 EPMTC204................................................................................................................... 130 EPMTC205................................................................................................................... 131 EPMTC206................................................................................................................... 131 EPMTC207................................................................................................................... 132 EPMTC401................................................................................................................... 132 EXTCIPH............................................................................................................................ 133 EXTCIPH803................................................................................................................ 133 FEATTRNS......................................................................................................................... 133 FEATTRNS701............................................................................................................. 133 FQDN................................................................................................................................. 134 FQDN201..................................................................................................................... 134 FQDN202..................................................................................................................... 134 FQDN203..................................................................................................................... 135 FQDN204..................................................................................................................... 136 FTP.................................................................................................................................... 136 FTP702........................................................................................................................ 136 FTP703........................................................................................................................ 137 FTP704........................................................................................................................ 137 FTP706........................................................................................................................ 138 FWDREG........................................................................................................................... 139 FWDREG201................................................................................................................ 139 GCP................................................................................................................................... 139 November 2014 Avaya Aura® Conferencing Alarms and Logs Reference 9 Comments? [email protected] Contents GCP800....................................................................................................................... 139 GCP801....................................................................................................................... 140 GCP802....................................................................................................................... 140 GEO................................................................................................................................... 140 GEO101....................................................................................................................... 140 GATEWAY......................................................................................................................... 141 GATEWAY901.............................................................................................................. 141 H248IO............................................................................................................................... 142 H248IOCF301............................................................................................................... 142 HCHKK.............................................................................................................................. 142 HCHKKPI401................................................................................................................ 142 HCHKKPI402................................................................................................................ 143 HR..................................................................................................................................... 143 HR801.......................................................................................................................... 143 HR802.......................................................................................................................... 144 HTTP................................................................................................................................. 144 HTTP801...................................................................................................................... 144 HTTP802...................................................................................................................... 145 HTTP803...................................................................................................................... 145 HTTP804...................................................................................................................... 146 HWER................................................................................................................................ 146 HWER101.................................................................................................................... 146 HWER102.................................................................................................................... 147 HWER701.................................................................................................................... 147 HWER702.................................................................................................................... 147 HWER703.................................................................................................................... 148 HWER704.................................................................................................................... 148 HWER705.................................................................................................................... 149 HWER706.................................................................................................................... 149 ICERT................................................................................................................................ 150 ICERT801..................................................................................................................... 150 ICERT802..................................................................................................................... 151 ICERT803..................................................................................................................... 153 ICERT804..................................................................................................................... 153 ICERT805..................................................................................................................... 154 ICERT806..................................................................................................................... 154 ICERT807..................................................................................................................... 155 ICERT808..................................................................................................................... 155 IMDB.................................................................................................................................. 155 IMDB201...................................................................................................................... 155 IMDB700...................................................................................................................... 156 IMDB701...................................................................................................................... 156 IMDB702...................................................................................................................... 157 10 Avaya Aura® Conferencing Alarms and Logs Reference November 2014 Comments? 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Avaya Aura® Conferencing Alarms and. Logs Reference. Release 7.2. 04-604443. Issue 3. November 2014 Avaya Aura® Conferencing. Operational Measurements. Reference. Collect information about operational measurements. System administrators. Customers,. Partners,. Services, and.
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Avaya Aura® Conferencing Alarms and Logs Reference Release 7.2 04-604443 Issue 3 November 2014 © 2014 Avaya Inc. applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of All Rights Reserved. licenses or units of capacity is specified in the documentation or other Notice materials available to You. “Software” means Avaya’s computer programs in object code, provided by Avaya or an Avaya Channel While reasonable efforts have been made to ensure that the Partner, whether as stand-alone products, pre-installed , or remotely information in this document is complete and accurate at the time of accessed on hardware products, and any upgrades, updates, bug printing, Avaya assumes no liability for any errors. Avaya reserves fixes, or modified versions thereto. “Designated Processor” means a the right to make changes and corrections to the information in this single stand-alone computing device. “Server” means a Designated document without the obligation to notify any person or organization Processor that hosts a software application to be accessed by of such changes. multiple users. “Instance” means a single copy of the Software Documentation disclaimer executing at a particular time: (i) on one physical machine; or (ii) on one deployed software virtual machine (“VM”) or similar deployment. “Documentation” means information published by Avaya in varying mediums which may include product information, operating Licence types instructions and performance specifications that Avaya may generally Designated System(s) License (DS). End User may install and use make available to users of its products and Hosted Services. each copy or an Instance of the Software only on a number of Documentation does not include marketing materials. Avaya shall not Designated Processors up to the number indicated in the order. be responsible for any modifications, additions, or deletions to the Avaya may require the Designated Processor(s) to be identified in original published version of documentation unless such the order by type, serial number, feature key, Instance, location or modifications, additions, or deletions were performed by Avaya. End other specific designation, or to be provided by End User to Avaya User agrees to indemnify and hold harmless Avaya, Avaya's agents, through electronic means established by Avaya specifically for this servants and employees against all claims, lawsuits, demands and purpose. judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the Concurrent User License (CU). End User may install and use the extent made by End User. Software on multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using Link disclaimer the Software at any given time. A “Unit” means the unit on which Avaya is not responsible for the contents or reliability of any linked Avaya, at its sole discretion, bases the pricing of its licenses and can websites referenced within this site or documentation provided by be, without limitation, an agent, port or user, an e-mail or voice mail Avaya. Avaya is not responsible for the accuracy of any information, account in the name of a person or corporate function (e.g., statement or content provided on these sites and does not webmaster or helpdesk), or a directory entry in the administrative necessarily endorse the products, services, or information described database utilized by the Software that permits one user to interface or offered within them. Avaya does not guarantee that these links will with the Software. Units may be linked to a specific, identified Server work all the time and has no control over the availability of the linked or an Instance of the Software. pages. Database License (DL). End User may install and use each copy or Warranty an Instance of the Software on one Server or on multiple Servers provided that each of the Servers on which the Software is installed Avaya provides a limited warranty on Avaya hardware and software. communicates with no more than one Instance of the same Refer to your sales agreement to establish the terms of the limited database. warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product while under warranty is CPU License (CP). End User may install and use each copy or available to Avaya customers and other parties through the Avaya Instance of the Software on a number of Servers up to the number Support website: http://support.avaya.com or such successor site as indicated in the order provided that the performance capacity of the designated by Avaya. Please note that if you acquired the product(s) Server(s) does not exceed the performance capacity specified for the from an authorized Avaya Channel Partner outside of the United Software. End User may not re-install or operate the Software on States and Canada, the warranty is provided to you by said Avaya Server(s) with a larger performance capacity without Avaya’s prior Channel Partner and not by Avaya. consent and payment of an upgrade fee. Licenses Named User License (NU). You may: (i) install and use the Software on a single Designated Processor or Server per authorized Named THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA User (defined below); or (ii) install and use the Software on a Server WEBSITE, HTTP://SUPPORT.AVAYA.COM/LICENSEINFO OR so long as only authorized Named Users access and use the SUCH SUCCESSOR SITE AS DESIGNATED BY AVAYA, ARE Software. “Named User”, means a user or device that has been APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR expressly authorized by Avaya to access and use the Software. At INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC., Avaya’s sole discretion, a “Named User” may be, without limitation, ANY AVAYA AFFILIATE, OR AN AVAYA CHANNEL PARTNER (AS designated by name, corporate function (e.g., webmaster or APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH helpdesk), an e-mail or voice mail account in the name of a person or AVAYA OR AN AVAYA CHANNEL PARTNER. UNLESS corporate function, or a directory entry in the administrative database OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES utilized by the Software that permits one user to interface with the NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS Software. OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA CHANNEL PARTNER; AVAYA Shrinkwrap License (SR). You may install and use the Software in RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU accordance with the terms and conditions of the applicable license AND ANYONE ELSE USING OR SELLING THE SOFTWARE agreements, such as “shrinkwrap” or “clickthrough” license WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR accompanying or applicable to the Software (“Shrinkwrap License”). USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, Heritage Nortel Software YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR USING THE “Heritage Nortel Software” means the Software that was acquired by SOFTWARE (HEREINAFTER REFERRED TO Avaya as part of its purchase of the Nortel Enterprise Solutions INTERCHANGEABLY AS “YOU” AND “END USER”), AGREE TO Business in December 2009. The Heritage Nortel Software currently THESE TERMS AND CONDITIONS AND CREATE A BINDING available for license from Avaya is the Software contained within the CONTRACT BETWEEN YOU AND AVAYA INC. OR THE list of Heritage Nortel Products located at http://support.avaya.com/ APPLICABLE AVAYA AFFILIATE (“AVAYA”). LicenseInfo under the link “Heritage Nortel Products” or such successor site as designated by Avaya. 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For a list of support telephone authorized as specified in an order or invoice. numbers and contact addresses, go to the Avaya Support website: http://support.avaya.com (or such successor site as designated by Copyright Avaya), scroll to the bottom of the page, and select Contact Avaya Except where expressly stated otherwise, no use should be made of Support. materials on this site, the Documentation, Software, Hosted Service, or hardware provided by Avaya. All content on this site, the documentation, Hosted Service, and the Product provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. 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As required, information regarding distributed Linux OS source code (for those Products that have distributed Linux OS source code) and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply is available in the Documentation or on Avaya’s website at: http:// support.avaya.com/Copyright or such successor site as designated by Avaya. You agree to the Third Party Terms for any such Third Party Components. Preventing Toll Fraud “Toll Fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of Toll Fraud associated with your system and that, if Toll Fraud occurs, it can result in substantial additional charges for your telecommunications services. Avaya Toll Fraud intervention If you suspect that you are being victimized by Toll Fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at +1-800-643-2353 for the United States and Canada. For additional support telephone numbers, see the Avaya Support website: http://support.avaya.com or such successor site as designated by Avaya. Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to: [email protected]. Trademarks The trademarks, logos and service marks (“Marks”) displayed in this site, the Documentation, Hosted Service(s), and Product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its affiliates, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark. Nothing contained in this site, the Documentation, Hosted Service(s) and Product(s) should be construed as granting, by implication, estoppel, or otherwise, any license or right in and to the Marks without the express written permission of Avaya or the applicable third party. Avaya is a registered trademark of Avaya Inc. All non-Avaya trademarks are the property of their respective owners. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. Downloading Documentation For the most current versions of Documentation, see the Avaya Support website: http://support.avaya.com, or such successor site as designated by Avaya. Contact Avaya Support See the Avaya Support website: http://support.avaya.com for Product or Hosted Service notices and articles, or to report a problem with Contents Chapter 1: Introduction.......................................................................................................... 31 Purpose................................................................................................................................ 31 Intended audience................................................................................................................. 31 Related resources................................................................................................................. 31 Documentation................................................................................................................ 31 Training.......................................................................................................................... 33 Viewing Avaya Mentor videos........................................................................................... 33 Support................................................................................................................................ 34 Warranty............................................................................................................................... 34 Chapter 2: Alarms and logs fundamentals........................................................................... 35 Monitoring alarms.................................................................................................................. 35 Viewing alarms...................................................................................................................... 36 Viewing alarms from the navigation pane of Element Manager Console............................... 36 Viewing alarms from the Logical View window of Element Manager Console........................ 36 Viewing alarms from the Physical View window of Element Manager Console...................... 37 Sorting alarms....................................................................................................................... 38 Clearing and acknowledging alarms........................................................................................ 38 Monitoring event logs............................................................................................................. 39 Viewing logs from the navigation pane of Element Manager Console................................... 39 Viewing logs from the Logical View window of Element Manager Console........................... 40 Viewing logs from the Physical View window of Element Manager Console.......................... 40 Monitoring syslog.................................................................................................................. 41 Syslog server.................................................................................................................. 41 Configuring log level........................................................................................................ 41 Chapter 3: Alarms and logs................................................................................................... 43 Alarms and logs families........................................................................................................ 43 ACS..................................................................................................................................... 47 ACS101.......................................................................................................................... 47 ACS252.......................................................................................................................... 48 ACS751.......................................................................................................................... 48 ACTAGENT.......................................................................................................................... 49 ACTAGENT201..............................................................................................................  49 ACTAGENT202..............................................................................................................  49 ADDRESS............................................................................................................................ 50 ADDRESS801................................................................................................................  50 ADR..................................................................................................................................... 50 ADR103.........................................................................................................................  50 ADR204.........................................................................................................................  51 ADR801.........................................................................................................................  52 4 Avaya Aura® Conferencing Alarms and Logs Reference November 2014 Comments? [email protected] Contents ADR802.........................................................................................................................  52 ADR803.........................................................................................................................  52 ADR804.........................................................................................................................  53 ADR821.........................................................................................................................  53 ADR822.........................................................................................................................  54 ADR823.........................................................................................................................  54 ADR902.........................................................................................................................  55 ADR903.........................................................................................................................  55 AGCF................................................................................................................................... 56 AGCF801....................................................................................................................... 56 AGCF802....................................................................................................................... 56 ALMAGENT.......................................................................................................................... 57 ALMAGENT103.............................................................................................................. 57 ALMAGENT104.............................................................................................................. 57 ALMAGENT801.............................................................................................................. 58 ALMAGENT802.............................................................................................................. 58 ALMAGENT803.............................................................................................................. 59 ALMAGENT804.............................................................................................................. 59 ALMAGENT805.............................................................................................................. 60 ALMAGENT806.............................................................................................................. 60 ALARMSTM.......................................................................................................................... 61 ALARMSTM101.............................................................................................................. 61 ALARMSTM102.............................................................................................................. 61 APACHE.............................................................................................................................. 62 APACHEWS201.............................................................................................................. 62 APACHEWS202.............................................................................................................. 62 APACHEWS203.............................................................................................................. 63 APACHEWS204.............................................................................................................. 63 APACHEWS200.............................................................................................................. 64 APACHEWS206.............................................................................................................. 64 APACHEWS212.............................................................................................................. 64 APACHEWS207.............................................................................................................. 65 APACHEWS214.............................................................................................................. 65 APCH910....................................................................................................................... 65 APP..................................................................................................................................... 66 APP801.......................................................................................................................... 66 APP802.......................................................................................................................... 66 APP803.......................................................................................................................... 67 APP804.......................................................................................................................... 67 APP805.......................................................................................................................... 68 ASAC................................................................................................................................... 68 ASAC401....................................................................................................................... 68 ASAC402....................................................................................................................... 69 November 2014 Avaya Aura® Conferencing Alarms and Logs Reference 5 Comments? [email protected] Contents ASAC403....................................................................................................................... 70 ASAC404....................................................................................................................... 70 ASAC405....................................................................................................................... 71 ASAC806....................................................................................................................... 72 ASAC807....................................................................................................................... 72 ASAC808....................................................................................................................... 72 ASAC809....................................................................................................................... 73 AUTH................................................................................................................................... 74 AUTH402....................................................................................................................... 74 AUTH502....................................................................................................................... 74 AUTH601....................................................................................................................... 75 BANDMGMT......................................................................................................................... 76 BANDMGMT100............................................................................................................. 76 BANDMGMT401............................................................................................................. 76 BANDMGMT402............................................................................................................. 77 BANDMGMT701............................................................................................................. 78 BANDMGMT110............................................................................................................. 78 BOOT................................................................................................................................... 79 BOOT800....................................................................................................................... 79 CCA..................................................................................................................................... 80 CCA801.........................................................................................................................  80 CERT................................................................................................................................... 80 CERT101....................................................................................................................... 80 CERT622....................................................................................................................... 81 CERT623....................................................................................................................... 81 CERT624....................................................................................................................... 82 CERT625....................................................................................................................... 83 CHECKPT............................................................................................................................ 83 CHECKPT802................................................................................................................. 83 CHECKPT803................................................................................................................. 84 CMobil.................................................................................................................................. 84 CMOB800....................................................................................................................... 84 CONF................................................................................................................................... 85 CONF202....................................................................................................................... 85 CONF203....................................................................................................................... 85 CONF700....................................................................................................................... 86 CONF800....................................................................................................................... 86 CPU..................................................................................................................................... 87 CPU701.........................................................................................................................  87 CSTTHEME.......................................................................................................................... 87 CSTTHEME800.............................................................................................................. 87 DATASYNC.......................................................................................................................... 88 DATASYNC701..............................................................................................................  88 6 Avaya Aura® Conferencing Alarms and Logs Reference November 2014 Comments? [email protected] Contents DBCOMM............................................................................................................................. 88 DBCOMM101................................................................................................................. 88 DBCOMM202................................................................................................................. 89 DBCOMM203................................................................................................................. 89 DBCOMM204................................................................................................................. 90 DBCOMM205................................................................................................................. 90 DBCOMM701................................................................................................................. 90 DBCOMM702................................................................................................................. 91 DBCOMM703................................................................................................................. 91 DBCOMM704................................................................................................................. 91 DBMON................................................................................................................................ 92 DBMON102.................................................................................................................... 92 DBMON201.................................................................................................................... 92 DBMON202.................................................................................................................... 93 DBMON729.................................................................................................................... 93 DBMON730.................................................................................................................... 94 DCC..................................................................................................................................... 94 DCC800......................................................................................................................... 94 DCC801......................................................................................................................... 95 DCC802......................................................................................................................... 95 DCC803......................................................................................................................... 96 DCC804......................................................................................................................... 96 DCC805......................................................................................................................... 96 DCC806......................................................................................................................... 97 DCC807......................................................................................................................... 97 DGIFSEC............................................................................................................................. 98 DGIFSEC500.................................................................................................................. 98 DGIFSEC501.................................................................................................................. 98 DGIFSEC502.................................................................................................................. 98 DGIFSEC503.................................................................................................................. 99 DGIFSEC504.................................................................................................................. 99 DGIFSEC505................................................................................................................ 100 DGIFSEC506................................................................................................................ 100 DGIFSEC507................................................................................................................ 101 DGIFSEC509................................................................................................................ 101 DGIFSEC511................................................................................................................ 101 DGIFSEC530................................................................................................................ 102 DGIFSEC535................................................................................................................ 102 DGIFSEC600................................................................................................................ 103 DGIFSEC601................................................................................................................ 103 DGIFSEC602................................................................................................................ 104 DGIFSEC610................................................................................................................ 104 DGIFSEC611................................................................................................................ 105 November 2014 Avaya Aura® Conferencing Alarms and Logs Reference 7 Comments? [email protected] Contents DGIFSEC620................................................................................................................ 105 DGIFSEC630................................................................................................................ 106 DGIFSEC631................................................................................................................ 106 DGIFSEC640................................................................................................................ 106 DIAMETER......................................................................................................................... 107 DIAMETER101............................................................................................................. 107 DIAMETER102............................................................................................................. 107 DIAMETER103............................................................................................................. 108 DIAMETER104............................................................................................................. 108 DIAMETER105............................................................................................................. 109 DIAMETER106............................................................................................................. 109 DIAMETER107............................................................................................................. 110 DIAMETER108............................................................................................................. 110 DIAMETER109............................................................................................................. 111 DIAMETER701............................................................................................................. 111 DIAMETER702............................................................................................................. 112 DIAMETER703............................................................................................................. 112 DIAMETER801............................................................................................................. 112 DIVERSI............................................................................................................................. 113 DIVERSIO801............................................................................................................... 113 DNSQUERY....................................................................................................................... 113 DNSQUERY201............................................................................................................ 113 DNSQUERY801............................................................................................................ 114 DNSQUERY802............................................................................................................ 114 DNSQUERY803............................................................................................................ 114 DNSQUERY804............................................................................................................ 115 DNSQUERY805............................................................................................................ 115 DNSQUERY806............................................................................................................ 115 DNSLKP............................................................................................................................. 116 DNSLKP220................................................................................................................. 116 DNSLKP800................................................................................................................. 117 DNSLKP801................................................................................................................. 117 DNSLKP802................................................................................................................. 117 DNSLKP803................................................................................................................. 118 DOS................................................................................................................................... 118 DOS400....................................................................................................................... 118 DOS500....................................................................................................................... 119 DOS501....................................................................................................................... 119 DOS826....................................................................................................................... 119 DSTVRING......................................................................................................................... 120 DSTVRING201............................................................................................................. 120 DSTVRING202............................................................................................................. 121 EMCOMM........................................................................................................................... 121 8 Avaya Aura® Conferencing Alarms and Logs Reference November 2014 Comments? [email protected] Contents EMCOMM100............................................................................................................... 121 EMRG................................................................................................................................ 121 EMRG700..................................................................................................................... 121 EMRG701..................................................................................................................... 122 EMRG702..................................................................................................................... 122 EMRG703..................................................................................................................... 123 EMRG704..................................................................................................................... 123 EMRG705..................................................................................................................... 124 EMRG706..................................................................................................................... 124 EMRG800..................................................................................................................... 125 EMRG801..................................................................................................................... 126 EMRG802..................................................................................................................... 126 EMRG803..................................................................................................................... 127 EMRG804..................................................................................................................... 127 EMRG805..................................................................................................................... 128 EMSVCAD.......................................................................................................................... 129 EMSVCADR801............................................................................................................ 129 EPMTC.............................................................................................................................. 129 EPMTC201................................................................................................................... 129 EPMTC202................................................................................................................... 129 EPMTC203................................................................................................................... 130 EPMTC204................................................................................................................... 130 EPMTC205................................................................................................................... 131 EPMTC206................................................................................................................... 131 EPMTC207................................................................................................................... 132 EPMTC401................................................................................................................... 132 EXTCIPH............................................................................................................................ 133 EXTCIPH803................................................................................................................ 133 FEATTRNS......................................................................................................................... 133 FEATTRNS701............................................................................................................. 133 FQDN................................................................................................................................. 134 FQDN201..................................................................................................................... 134 FQDN202..................................................................................................................... 134 FQDN203..................................................................................................................... 135 FQDN204..................................................................................................................... 136 FTP.................................................................................................................................... 136 FTP702........................................................................................................................ 136 FTP703........................................................................................................................ 137 FTP704........................................................................................................................ 137 FTP706........................................................................................................................ 138 FWDREG........................................................................................................................... 139 FWDREG201................................................................................................................ 139 GCP................................................................................................................................... 139 November 2014 Avaya Aura® Conferencing Alarms and Logs Reference 9 Comments? [email protected] Contents GCP800....................................................................................................................... 139 GCP801....................................................................................................................... 140 GCP802....................................................................................................................... 140 GEO................................................................................................................................... 140 GEO101....................................................................................................................... 140 GATEWAY......................................................................................................................... 141 GATEWAY901.............................................................................................................. 141 H248IO............................................................................................................................... 142 H248IOCF301............................................................................................................... 142 HCHKK.............................................................................................................................. 142 HCHKKPI401................................................................................................................ 142 HCHKKPI402................................................................................................................ 143 HR..................................................................................................................................... 143 HR801.......................................................................................................................... 143 HR802.......................................................................................................................... 144 HTTP................................................................................................................................. 144 HTTP801...................................................................................................................... 144 HTTP802...................................................................................................................... 145 HTTP803...................................................................................................................... 145 HTTP804...................................................................................................................... 146 HWER................................................................................................................................ 146 HWER101.................................................................................................................... 146 HWER102.................................................................................................................... 147 HWER701.................................................................................................................... 147 HWER702.................................................................................................................... 147 HWER703.................................................................................................................... 148 HWER704.................................................................................................................... 148 HWER705.................................................................................................................... 149 HWER706.................................................................................................................... 149 ICERT................................................................................................................................ 150 ICERT801..................................................................................................................... 150 ICERT802..................................................................................................................... 151 ICERT803..................................................................................................................... 153 ICERT804..................................................................................................................... 153 ICERT805..................................................................................................................... 154 ICERT806..................................................................................................................... 154 ICERT807..................................................................................................................... 155 ICERT808..................................................................................................................... 155 IMDB.................................................................................................................................. 155 IMDB201...................................................................................................................... 155 IMDB700...................................................................................................................... 156 IMDB701...................................................................................................................... 156 IMDB702...................................................................................................................... 157 10 Avaya Aura® Conferencing Alarms and Logs Reference November 2014 Comments? 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Description:
Avaya Aura® Conferencing Alarms and. Logs Reference. Release 7.2. 04-604443. Issue 3. November 2014 Avaya Aura® Conferencing. Operational Measurements. Reference. Collect information about operational measurements. System administrators. Customers,. Partners,. Services, and.
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