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Availability Management for IT Services Best Practice Handbook - proactively manage and maintain Service Levels to meet SLA expectations in Reliability, ... - Ready to use bringing Theory into Action PDF

116 Pages·2008·0.885 MB·English
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Preview Availability Management for IT Services Best Practice Handbook - proactively manage and maintain Service Levels to meet SLA expectations in Reliability, ... - Ready to use bringing Theory into Action

Description:
A professional technical roadmap to ITSM Availability Management & Service Level Agreement Reliability, Maintainability, Serviceability, Resilience & Security, with Processes, Objectives, Scope, KPIs, templates & other organizational resources.
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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.