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print > e-book Automated Print Solutions this e-book examines Automated Print Solutions and the ascendant technologies in the industry. www.PirA-internAtionAl.com Automated Print Solutions Pira Business Intelligence richard romano The worldwide authority on the packaging, paper and print Published by About viewing this ebook industry supply chains Pira International Ltd this document will attempt to open in established in 1930, Pira provides strategic and technical consulting, testing, cleeve road, full page viewing mode by default for intelligence and events to help clients gain market insights, identify opportunities, leatherhead a more immersive reading experience evaluate product performance and manage compliance. we offer a wealth of Surrey Kt22 7rU and to maximize screen space. Press experience, helping your business plan its strategy with confidence and crystallise UK the “esc” key at any time to return to business decisions. normal viewing mode and access the T +44 (0) 1372 802080 document viewing and navigation tools Services F +44 (0) 1372 802079 in your pdf reader. Pira Business intelligence provides high quality publications and bespoke E [email protected] consulting for clients across the major supply chains. with access to unique, W www.pira-international.com proprietary databases on packaging, printing, paper and security technology markets we can deliver the hard-to-find information you need. Pira International Ltd acknowledges product, service and company names referred to in this report, many of which are trade names, service marks, trademarks or registered trademarks. Research the facts set out in this publication are obtained from sources which we believe to be reliable. However, we our ongoing research programmes with an established and extensive network accept no legal liability of any kind for the publication contents, nor any information contained therein nor of worldwide experts, consultants and researchers in over 50 countries give conclusions drawn by any party from it. no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or us a headstart when sourcing technical and market intelligence. Pira Business otherwise without the prior permission of the copyright owner. intelligence sets the industry standard for establishing market sizes and forecasting future developments. © copyright Pira international ltd 2011 Business Support Publisher You get high quality business support which is cost effective and when you need rav lally it, with an exceptional client retention record as a testament to our dedicated [email protected] and thorough processes. Pira has a track-record of meeting and exceeding client expectations. Head of editorial Adam Page Pira Membership for Print [email protected] membership includes 3 conference places at each of our Print events as well as extensive access to our wide range of ebooks, journals, webinars and training Head of market research nick waite modules. contact Paul Squires at +44 1372 80 2051 or [email protected] [email protected] for more information. Find out more Head of US publishing charles e. Spear, Jr. www.pira-international.com [email protected] Contact: Pira International Sales Customer services manager Stephen Hill Denise Davidson +44 (0)1372 802025 [email protected] [email protected] t +44 (0)1372 802080 www.PirA-internAtionAl.com table of contents Executive Summary 2 Automated vs. Conventional Printing 3 End-use Applications Automated vs. conventional Printing introduction introduction 4enter web-to-Print 4Hot metal, cold type, and the Birth of offset manuals and technical Documents 4enter mobile Devices and mobile-to-Print 4the Desktop Publishing (r)evolution magazines end-Use Applications 4the Dawn of the internet Posters, Banners, temporary PoS materials technology Forecasts 4enter workflow Automation Business Forms and iD Future outlook 4A Dot-com interlude Packaging 4web-to-Print transforms the industry labels 1Introduction and Methodology 4Print Goes mobile (Sort of) Direct mail and transactional/transpromotional introduction where we Are today Books Scope 4web-to-Print catalogues objective 4mobile management Services newspapers methodology 4mobile-to-Print other: or, carve Your own niches Definitions 4the mobile Designer A closer look at web-to-Print 4 Technology Forecasts 4Flavours of Print e-commerce mobile Devices 4Ability to e-mail or FtP Print Files Software 4A Basic online Storefront the cloud 4Vistaprint Social media 4lulu Platform compatibility 4Branded web Portal Security 4Print e-commerce Applications 4Advantages of Print e-commerce Solutions 5 Future Outlook A closer look at mobile-to-Print introduction 4Flavours of m2P commercial Print 4AirPrint Self-Publishing 4App Printing transactional conclusion Packaging wide-Format Brand management, marketing options, and customisation ‘workflow’ the Final word List of Tables and Figures www.PirA-internAtionAl.com print > e-book > automated print solutions Executive Summary in and of itself, the phrase ‘automated print solutions’ is a vague 5.5. is tablet-based graphic design and production far behind? As tablets and catchall term, and so for the purposes of this report, we define the smartphones term in two ways: At the same time, vendors are starting to release mobile- perform more tasks 1. A system whereby print files can be processed, sent compatible versions of, or interfaces to, their workflow production and displace more to press, and finished with minimal, if any, user or management information systems, giving users remote access to of the functions intervention. A key component of this process is that jobs in the production queue and facilitating true remote job status the print files are delivered via the web. tracking. that a proper 2. A system also known as ‘print anywhere technology,’ or computer performs, perhaps ‘push-button printing’ wherein the ‘button’ can Automated vs. Conventional Printing the more there be found on a desktop computer or, increasingly, on a it could be argued that the road to automated printing was started will be a place mobile device like an iPhone or an iPad. back in 1884, when ottmar mergenthaler invented the linotype, for them in the a new ‘automated typesetting system’ that allowed the user to print production these two definitions also incorporate the ability to access, track, enter, via a keyboard, the type to be set, and the machine would preview, proof, and approve print jobs from a mobile device. compose and output lines of metal type. Since then, automation workflow. the advent of the internet in the 1990s set the stage for has largely been on the prepress side of the production process, automated print solutions; by the end of that decade, the idea and the whittling away of all the processes that at one time of ‘web-to-print’ solutions were starting to transform the industry constituted ‘prepress’ was the drive to some form of automation. and create new business models for creative print businesses. in metal type gave way to phototypesetting, just as letterpress gave the decade that followed and up to the present, the proliferation way to offset lithography, and just as desktop publishing automated of smartphones and the emergence of the tablet Pc have been graphic design and production. computer-to-plate added even creating a new phenomenon called ‘mobile-to-print,’ which has the more automation, and now with direct digital printing, files can go potential to change printers’ relationships with print buyers, and to directly from designer to press with only an riP standing in the way. change the public’s relationship with print as well. whether this is truly automation or just simplification is a fair As tablets and smartphones perform more tasks and displace more question. But in the 1990s, systems appeared that allowed print of the functions that a proper computer performs, the more there providers to receive jobs, funnel them directly into a workflow will be a place for them in the print production workflow. Adobe production system, set parameters, and never have to manually has already ported a version of Photoshop to the iPad, and has touch a page until it comes off press, be that press offset or, incorporated a slew of mobile tools in its brand-new creative Suite increasingly, digital. 4 CHAPTER ES 1 2 3 4 5 TOC www.pira-international.com print > e-book > automated print solutions Executive Summary Enter Web-to-Print one of the biggest applications that emerged as Some of the benefits of print e-commerce include: the 1990s segued into the 2000s was ‘web-to-print’ (w2P), which, at • Efficiency in design of professional, customisable, its most basic, referred to any print job ordered via a web site, or at its consistently branded materials. most complex, used a branded web portal to spec and order a wide • Fast turnaround. array of corporate identity and/or marketing collateral materials, • Ease of segmenting, targeting, and personalising which could be customised and personalised in various ways. templated materials. • Decentralised marketing allows other nonmarketing For the printer, web-to-print offered several advantages, not the departments, distributors, and even customers/users to least of which was the ability to create customised applications for customise materials for their own requirements whilst clients and carve out specific niches. Sure, there were production the central marketing department still maintains control and cost advantages, but the big advantage was opening up of the branding. opportunities for creative and entrepreneurial print shop owners. • Elimination of warehousing and maintaining inventory today, the term web-to-print is starting to get a bit creaky, and is saves costs, avoids obsolescence, and reduces waste. not necessarily representative of what the process actually is, or • Facilitates the creation of new business models that has become. A suggested new name is ‘print e-commerce,’ which is add greater value for print customers than simply what we will call it throughout this report. ‘printing stuff.’ the flexible nature of the technology that allows print e-commerce Enter Mobile Devices and Mobile-to-Print the next step was can create a seemingly infinite variety of applications. For to put the internet in people’s hands—literally. early smartphones our purposes—and basic simplicity—we can put current print such as the BlackBerry and the Palm treo whetted the public’s e-commerce solutions into one of three buckets: appetite for mobile internet connectivity, and the 2007 release 1. t he ability to e-mail or FtP print files of the Apple iPhone improved on those early capabilities—and 2. a basic online print storefront (à la Vistaprint) invented a whole new class of software: the mobile phone app. 3. a branded (with the print buyer’s identity) web portal the release of the Apple iPad in 2010 was the first commercially that allows print customers to create personalised or viable tablet computer, and its mobile internet access and app- customised documents—sales and marketing materials, driven architecture also drove the market for mobile functionality. collateral, identity, etc. it’s not difficult to imagine that the tablet computer, as it accretes new features and more capabilities, will supplant the desktop and the laptop computer. this has two important ramifications for the 5 CHAPTER ES 1 2 3 4 5 TOC www.pira-international.com print > e-book > automated print solutions Executive Summary printer of tomorrow: more and more print will shift to tablet-based imaginations of print providers, as the craft of printing has moved content, and print projects will be increasingly designed on and from the back end of the process to a primary place in front-end transmitted via tablet computers. the ioS 4 already has a mobile strategy and business development planning. print function called AirPrint that allows documents to be printed wirelessly from an iPhone or iPad to a compatible desktop or End-Use Applications network printer. this section looks at Print Anywhere solutions in the context of Pira’s roster of end-use markets. not all of these markets will what we are calling mobile-to-print is still very much in its infancy. At benefit from automated print solutions—and many markets may present, there are two basic ways of accomplishing mobile-to-print: be becoming less and less important from a printing standpoint. in 1. p rinting directly from a mobile device (à la AirPrint), others, we will ‘blue-sky’ some potential applications that haven’t much like printing to a desktop printer from a proper necessarily appeared yet. computer; 2. using a mobile app to upload documents or images for in each of the markets below, we will indicate: commercial printing. • W here that end-use market is going vis-à-vis print and other media the latter is one of the most interesting and potentially exciting • P otential applications for automated print solutions iterations of mobile-to-print: photoprinting via iPhone apps. that • L evel of impact of automated print solutions on the is, take iPhone photos, import them into an app, upload them to specific end-use market a print provider, and have them print and mail custom postcards or photobooks. For U.S. users, there are two iPhone apps for this As for the level of impact, we use the following four symbols: purpose—SnapShot Postcard and Simply Postcards, by Simply color 1. n=negligible or no impact on production process for lab and nSn Solutions, respectively. Both of these apps work very that end-use market (<1 percent) similarly: You take any photo that’s on your iPhone, load it into a 2. l=low impact (<33 percent) template, add a personalized message and a mailing address (the 3. m=moderate impact (33 to 66 percent) apps sync with entries in the contacts app), and then upload it to 4. H=High impact (>66 percent) be printed and mailed. it costs $1.99 per card (both apps charge the same), and the process is rather quick and easy. TABLE 0.1 P otential impact of Print Anywhere technologies CLICK TO VIEW TABLE on end-use markets these types of print applications will likely further spark the 6 CHAPTER ES 1 2 3 4 5 TOC www.pira-international.com print > e-book > automated print solutions Executive Summary Technology Forecasts and related industries as time goes on and mobile computing and there are many technologies making an impact on the printing communication continue to evolve. industry in general and aspects of the automated print solution/ print e-commerce/Print Anywhere discussion in particular. this what will mobile devices themselves look like in 2016? Sure, that’s section will look at some of these technologies, predict how they five years from now, but back in 2006 we had never heard of are likely to develop over the next five years, and determine what smartphone apps, mobile-to-print, or tablet computing. what is their impact on automated print solutions is likely to be. next for mobile devices? wearable computers? embedded devices? Anything is possible, as these types of advances are no longer Similar to the discussion in the previous section, we will indicate: solely the stuff of science fiction. • W here that particular technology is going • P otential impact of the technology on automated mobile devices are becoming a more integral part of our lives, and, print solutions for better or worse, are becoming the medium through which we • L evel of the technology’s impact on automated experience the world. the challenge for the printing industry is to print solutions understand how print might occupy that new world. mobile-to-print solutions are exciting because the best of them illustrate how print As for the level of impact, as before, we use the following four symbols: can continue to be relevant to an increasingly electronic audience. 1. n= negligible or no impact on production process for everything we have been calling automated print solutions that end-use market (<1 percent) has the potential to stimulate forward-thinking, creative, and 2. l=low impact (<33 percent) entrepreneurial print providers to dream up unique applications, 3. m=moderate impact (33 to 66 percent) services, and products. That’s where the future of the industry lies. 4. H=High impact (>66 percent) TABLE 0.2 Where the technology is going Future Outlook Automated print solutions, print e-commerce, mobile-to-print, CLICK TO VIEW TABLE Print Anywhere—these may seem like a random assortment of vaguely related technologies, but they are interconnected and will become even more so as well as more important for printing 7 CHAPTER ES 1 2 3 4 5 TOC www.pira-international.com print > e-book > automated print solutions 1 Introduction and Methodology Introduction Scope ...the primary A sales rep out on the road accesses his company’s branded web For the purposes of this e-book, we are going to clarify two purpose of this portal, hosted by a print provider, opens a templated spec sheet, meanings for automated print solutions: report is to define adds some information about a prospective customer, and orders a 1. A system whereby print files can be processed, sent exactly what it couple of printed copies, which arrive within 48 hours. to press, and finished with minimal, if any, user is we are talking intervention. A key component of this process is that about (automated An author has written a business book and, after being ignored the print files are delivered via the web. by mainstream book publishers and agents, decides to publish 2. B etter known as Print Anywhere technology, or perhaps print solutions), it herself; she uploads the content to an online on-demand book push-button printing. Just as you hit a Print button to since the printer, where it can be purchased by customers driven to the site send documents to your desktop or network printer, vagueness of the via the author’s social media efforts. so, too, do print buyers increasingly have the option term itself could of simply pushing a button to specify and print a refer to just about A family on holiday in Paris uses a smartphone to take pictures of commercial print job.1 that button might be found on anything. their children standing in front of the eiffel tower; they upload the a desktop computer or, increasingly, on a mobile device picture via a smartphone app, enter a destination address and a like an iPhone or an iPad.2 greeting, and a custom postcard is printed and mailed. the term automated print solutions also refers to the back end of A couple was just married, and as a commemorative gift to their the process, or the production system installed in the commercial guests, they assemble photographs of the wedding, upload them to print location that makes all of this possible. Also related to this a digital printer, and order a limited set of customised photobooks. topic is the ability to access, track, preview, proof, and approve print jobs from a mobile device. these are just a few examples of a cluster of related technologies and processes generally known as automated print solutions. A it should be no secret to anyone reading this report that in the quick Google search turns up a plethora of companies actually past several years mobile devices have proliferated dramatically. named Automated Print Solutions, so the primary purpose of this Apple alone has sold more than 100 million iPhones,3 while the report is to define exactly what it is we are talking about, since the 20 million iPads sold to date have been quickly displacing Pc vagueness of the term itself could refer to just about anything. sales4. mobile applications have been a hot category for the past two years, and advances in hardware and software are continually expanding what can be done on a mobile device. it is not difficult 1. F or a brief period, push-button printing wasn’t just a metaphor. In the U.S., a version of Adobe Acrobat had a button that could 8 automatically transmit a print-ready PDF file to the nearest FedEx Kinkos (now FedEx Office), a quick-print franchise. 2. The button was quickly removed after a great deal of grumbling from independent commercial printers and printing associations. 3. http://venturebeat.com/2011/03/02/apple-100m-iphones/. CHAPTER ES 1 2 3 4 5 TOC www.pira-international.com print > e-book > automated print solutions Introduction and Methodology to envision a time in the near future when the Pc—certainly Objective the desktop computer, probably the laptop, as well—is largely this report covers the emerging developments in Print Anywhere supplanted by a tablet computer. technologies and identifies the potential global markets for mobile print technologies. we provide a commentary and analysis the changes wrought by the proliferation of mobile devices are of the trends in this space to help companies identify market myriad; mobile devices have upended marketing and advertising, opportunities and develop strategies to take advantage of the for example, while the wi-Fi and 3G capabilities of mobile devices changing conditions. means the internet is now as portable as print. this has had dramatic repercussions for the book, magazine, and newspaper Methodology publishing industries. little data exist on automated print solutions. Part of that is the result of the vagueness of the term, another is that the technologies more to the point of this report, the prevalence of mobile devices referred to are too new for there to be comprehensive and can engender important changes in the print production process. projectable data available—whether in Pira’s extensive databases or As tablets and smartphones perform more tasks and displace more via third-party sources. where data exist, they will be presented, but of the functions that a proper computer performs, the more there the reader should be aware that this report will be predominantly will be a place for them in the print production workflow. Adobe a qualitative overview of Print Anywhere applications. it was has already ported a version of Photoshop to the iPad, and has prepared via extensive third-party research, vendor press materials, incorporated a slew of mobile tools in its brand-new creative Suite interviews with users, and researcher experience. Quantitative data, 5.5. is tablet-based graphic design and production far behind? few and far between, are cited where relevant. Vendors are starting to release mobile-compatible versions of, Definitions or interfaces to, their workflow production or management Some of the terms used in this report include: information systems, giving users remote access to jobs in the production queue and facilitating true ‘remote’ job status tracking. 3G—Short for third generation, or a set of standards for mobile But automated print solutions aren’t entirely about mobile devices; telecommunications. Generally, 3G networks must meet but, as with a lot of technology, there is overlap. we’ll see where international mobile telecommunications-2000 (imt-2000) that overlap occurs. specifications, or peak data rates of at least 200 kilobits per second. Some 3G networks go beyond that and offer mobile broadband access of several megabits per second to smartphones. 4. Aaron Ricadela and Dina Bass, ‘Apple iPad’s ‘Buzz Saw’ Success Cuts PC Sales at HP, Dell,’ BusinessWeek, May 18, 2011, 9 http://www.businessweek.com/news/2011-05-18/apple-ipad-s-buzz-saw-success-cuts-pc-sales-at-hp-dell.html. CHAPTER ES 1 2 3 4 5 TOC www.pira-international.com print > e-book > automated print solutions Introduction and Methodology App—Short for application. in the context of mobile computing, offset printing. on-demand printing avoids having to warehouse or app refers to a small program that runs on a smartphone or tablet inventory printed materials, and also allows for ease of updating. computer and performs a specific function, such as locating nearby on-demand books—that is, books printed one or a few at a time as businesses (a location app), posting Facebook or twitter updates needed—is one example of PoD/Jit. (a social media app), playing games, creating and editing colour palettes, identifying fonts—just about anything. POD—Acronym for print on demand. See on-demand printing. JIT—Acronym for just-in-time. See on-demand printing. Premedia—new term that some printing shops and plants use in lieu of prepress. that is, it refers to all the processes that take place Management information system (MIS)—Software that before deploying a particular project to a variety of media channels, analyses most or every aspect of a print business to track be it print, the web, or other. productivity. miS can be used to track jobs, and can include or integrate with Supply chain management (Scm) and/or customer Prepress—All of the processes that take place prior to putting relationship management (crm) systems. a print job on press, including typesetting, colour separation, platemaking, proofing, trapping, and more. what actually Mobile device—in this report we define a mobile device as any constitutes prepress has been changing as technology changes. in handheld gadget that can perform essentially the same functions some digital printing workflows, prepress can simply involve hitting as a computer, and access the internet. Smartphones and tablet a button and riPing a file for direct output. computers are the two primary categories of mobile devices we will be concerning ourselves with in this report. RIP—raster image processor. component in a printing system that outputs a bitmap. Mobile-to-print—the ability to submit a print job for output using a mobile device such as a smartphone or a tablet computer. Smartphone—A cellphone that has capabilities beyond simply making and receiving calls, such as also allowing internet access On-demand printing—Also known as print on demand (PoD) (web and e-mail) as well as the installation of a wide variety of or just-in-time (Jit) printing, the use of a digital colour production apps that turn a phone into essentially a small computer. the press, high-speed digital black-and-white printer, or even colour Apple iPhone and rim BlackBerry are classic examples. copier to print jobs for clients as they are needed, as opposed to the mass-printing-and-inventorying model traditionally used in Tablet computer—A handheld computer, larger than a 10 CHAPTER ES 1 2 3 4 5 TOC www.pira-international.com

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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.