AUSTRALIAN ADELAIDE INTERNATIONAL COLLEGE

184 Pages·2016·3.16 MB·English

by  Campus Director

AU ST R A L I A N A D E L A I D E
I N T E R NAT I O NA L CO L L EG E

I N T E R NAT I O NA L S T U D E N T H A N D B O O K

LEVEL 1, 135 PIRIE STREET, ADELAIDE, SOUTH AUSTRALIA 5000
CRICOS NO: 03126F I RTO NO: 40328
© Australian Adelaide International College 2014. All rights reserved.
Print Copyright
No part of this work may be reproduced without the prior written consent of AAIC. All requests and enquiries
should be directed to the CEO (Administration), Australian Adelaide International College, Level 1, 135 Pirie Street,
Adelaide, South Australia 5000.
Print Disclaimer
The AAIC attempts to ensure that the information herein is up to date at the time of production; however, we
reserve the right to amend without notice in response to changing circumstances.
WELCOME

Welcome to AAIC. This Student Handbook is designed to provide you with information on
programs, services, polices and AAIC traditions, which will assist you in your ability to navigate
your way to a successful study program. AAIC is confident that you will find the AAIC
community to be an interesting place, filled with thoughtful, committed students, trainers and
administration staff engaged in the best of college life. We understand that studying and living
in another country is challenging and our trainers and support staff will support and assist you
wherever possible.
We take great pride in preparing students for success in life as well as career by providing
foundation of courses and programs that meet the rapidly changing demands of modern
society. Our nationally accredited and internationally recognized study programs are designed
to provide you with the knowledge and real world skills necessary to achieve your academic
and professional goals. Our diverse Adult vocational study and preparation programs are
complemented by a wide range of learning opportunities that extend beyond the classroom
into the local, national and international communities. Whatever program you select, you will
encounter an atmosphere that is both nurturing and precise and you will have access to
trainers, administration and support staff that are committed to your success.

In this handbook you will find relevant information to help you plan for your arrival, settle in,
once you arrive here, and assist you with everyday study life within the College. International
students have obligations under their student visa conditions and are required to abide by all
the relevant policies and procedures of their education provider. This handbook is a source of
information that you can refer to from time to time to assist you in your studies. So it is
important that you take good care of it. Information will also be given to you at Orientation, on
the Notice Boards and the College’s website - www.aaic.edu.au

It is important to have a balance in life, to study successfully and to deal with difficulties as they
arise. Our friendly International Student Support Team is available to provide you with
assistance on any matters related to your study. Please do not hesitate to contact our staff at
any time.

We would like to welcome you to AAIC. We are looking forward to meeting you and watching
your academic progress over the time that you are with us. We encourage you to take full
advantage of the opportunities available to you and look forward to celebrating your
achievements in the future.

Shekhar Mittal (CEO)
1 CONTENTS
2 Section 1- Introduction ................................................................................................................................... 7
2.1 Important and Emergency Contacts ............................................................................................................ 7
2.2 Service Contacts ........................................................................................................................................... 8
3 Section 2 About the College ......................................................................................................................... 10
3.1 About the college ....................................................................................................................................... 11
3.2 Adelaide ..................................................................................................................................................... 12
3.3 General Administration .............................................................................................................................. 15
3.4 Courses on offer ......................................................................................................................................... 20
3.4.1 BSB40515- Certificate IV in Business Administration ............................................................................ 21
3.4.2 BSB50415-Diploma of Business Administration .................................................................................... 23
3.4.3 BSB50215 – Diploma of Business ........................................................................................................... 25
3.4.4 BSB60215 – Advanced Diploma of Business .......................................................................................... 27
3.4.5 BSB51915 Diploma of Leadership & Management ................................................................................ 29
3.4.6 BSB61015 Advanced Diploma of Leadership and Management ........................................................... 32
3.4.7 How to Apply For The Course ................................................................................................................ 35
4 Section 3 Student Support Services .............................................................................................................. 36
4.1 Student Induction and Orientation ............................................................................................................ 37
4.2 Study Cycle of an International Student .................................................................................................... 38
4.3 International – Student Support Services .................................................................................................. 38
5 Section 4 Student’s Rights & Responsibilities ............................................................................................... 40
5.1 International Students’ Rights & Responsibilities: ESOS Framework ......................................................... 41
5.2 Visa Conditions ........................................................................................................................................... 43
5.3 Reporting Requirements ............................................................................................................................ 44
5.4 Student Code of Conduct ........................................................................................................................... 44
5.5 Uniquie Student Identifier (USI) ................................................................................................................. 47
6 Section 5 Student Welfare Information ........................................................................................................ 51
6.1 Health and Medical .................................................................................................................................... 52
6.2 Adjusting to a New Culture ........................................................................................................................ 55
6.3 Counseling .................................................................................................................................................. 57
6.4 Bringing your Family................................................................................................................................... 57
6.5 Living Expenses .......................................................................................................................................... 59
6.6 Working in Australia ................................................................................................................................... 65
6.7 Communication .......................................................................................................................................... 68
6.7.1 Financial Information ............................................................................................................................. 69
6.7.2 Transport ............................................................................................................................................... 71
6.7.3 Driving in Australia ................................................................................................................................. 71
6.7.4 Leisure Activities .................................................................................................................................... 72
6.7.5 Laws and Safety in Australia .................................................................................................................. 73
7 Section 6 Student Information ..................................................................................................................... 75
7.1 Fees, Charges and Course Duration ........................................................................................................... 76
7.2 Method of Payment ................................................................................................................................... 77
7.3 Payment Schedule ...................................................................................................................................... 77
7.4 Vocational Course Materials ...................................................................................................................... 77
7.5 Late Payment of Fees ................................................................................................................................. 77
7.6 Transfer to Other Education Providers ...................................................................................................... 77
7.7 Deferral, Suspension or Cancellation of a Student’s Enrolment ................................................................ 77
7.8 Recognition of Prior Learning ..................................................................................................................... 78
7.9 Additional Charges ..................................................................................................................................... 78
8 Section 7 Policies .......................................................................................................................................... 79
8.1 AAIC P5 Plagiarism Policy ........................................................................................................................... 80
8.2 AAIC P6 Assessment Policy......................................................................................................................... 84
8.3 AAIC P14 RPL Policy .................................................................................................................................... 96
8.4 AAIC P16 Enrolment Process Policy ......................................................................................................... 100
8.5 AAIC P17 Student Support Policy ............................................................................................................. 108
8.6 AAIC P18 Access and Equity Policy ........................................................................................................... 114
8.7 AAIC P19 Records Management Policy .................................................................................................... 119
8.8 AAIC P20 Complaints, Grievances and Appeals Policy ............................................................................. 124
8.9 AAIC P26 Privacy Policy ............................................................................................................................ 131
8.10 AAIC P27 Non-Payment of Fees policy ..................................................................................................... 136
8.11 AAIC P31 Refund Policy ............................................................................................................................ 138
8.12 AAIC P35 Transfer of Students between Providers Policy ....................................................................... 141
8.13 AAIC P37 Written Agreement Policy ........................................................................................................ 145
8.14 AAIC P38 Critical Incident Policy .............................................................................................................. 147
8.15 AAIC P39 Completion within expected duration Policy ........................................................................... 150
8.16 AAIC P40 Deferring, Suspending or Cancelling the Student’s Enrolment Policy ...................................... 155
8.17 AAIC P41 Monitoring Academic progress Policy ...................................................................................... 161
8.18 AAIC P42 Attendance Monitoring Policy .................................................................................................. 164
8.19 AAIC P47 Student Code of Conduct Policy ............................................................................................... 169
8.20 AAIC P50 USI Management Policy ............................................................................................................ 172
8.21 AAIC P51 Fees Policy ................................................................................................................................ 179
2 SECTION 1- INTRODUCTION
2.1 IMPORTANT AND EMERGENCY CONTACTS

AAIC- AUSTRALIAN Email: [email protected]
ADELAIDE
Web: www.aaic.edu.au
INTERNATIONAL
Address: Level 1, 135 Pirie Street, Adelaide, South Australia 5000
COLLEGE
CRICOS No: 03126F, RTO No: 40328

AAIC POSTAL ADDRESS Level 1, 135 Pirie Street, Adelaide, South Australia 5000
TRAINERS Contact details will be provided on arrival at the College
Please see your Trainers if you have any questions regarding:
• Content of units • Assessment
• Teaching procedures • Employability skills

CEO Mr. Shekhar Mittal
Please see your Course Trainer if you have any questions regarding:

• The program as a whole • Decisions to defer from study
• Academic regulations • Help with reading, writing, note
taking and preparation for tests and
• Difficulties with study
assignments

INTERNATIONAL Mr. Mindu Kurian
STUDENT SUPPORT
Phone: [phone]
OFFICER
Email: [email protected]
This person can be contacted for guidance on any of the matters listed below:
• Course information • Academic Progression
• Enrolment • Student Visa obligations
• Accommodation • General information regarding the
College’s services, policies and
• Health Care
procedures

INTERNATIONAL Shekhar Mittal: [phone]
STUDENT 24 HOUR
EMERGENCY CONTACT
STUDENT Mindu Kurian: [phone]
ADMINISTRATION
Email: [email protected]
MANAGER
For matters relating to:
• Timetable • Forms
• Enrolment • Policies and Procedures
• Change of Address • OSHC • Fee Payment

2.2 SERVICE CONTACTS
CONSUMER PROTECTION Consumer protection provides advice and support regarding consumer issues
such as tenancy.
Adelaide : [phone]

Free call 1800 333 000 if you witness a crime
CRIME STOPPERS
CRISIS COUNSELING Lifeline: Tel 131 114 for confidential counselling by trained professionals, 24
hours a day

DEPARTMENT OF International Education Group
EDUCATION AND
Department of Education
TRAINING
PO Box 9880
Canberra ACT 2601
Website: www.internationaleducation.gov.au
DEPARTMENT OF 70 Franklin Street, Adelaide South Australia 5000
IMMIGRATION AND
Open 9am to 4 pm Mon-Friday
BORDER PROTECTION
Tel: 131 881 Fax: [phone]
(DIBP)
Website: www.border.gov.au

TUITION PROTECTION Within Australia phone: [phone]
SERVICE (TPS)
Outside Australia phone: [phone]
Website: www.tps.gov.au
EMERGENCY – Tel: 000 Emergency or life threatening situation only
POLICE, FIRE, Tel: 131 444 Police Assistance
AMBULANCE
This is a 24-hour free service. Just state the service you require and remember to
give your address.
ESSENTIAL SERVICES – Electricity and Gas Suppliers:
ELECTRICITY, GAS AND AGL Tel: 131 245 www.agl.com.au
WATER
Citi power: Tel: 131 280 www.powercor.com.au
Origin Energy: Tel: 132 463 www.originenergy.com.au
TruEnergy: Tel: 133 466 www.truenergy.com.au
HEALTH AND MEDICAL Student Health Fund
SERVICES
If you are a member of the AHM (OSHC) you can phone [phone] for the
emergency hotline.
For general student enquiries phone 134 246 or visit www.ahm.com.au/oshc
MEDICAL PRACTITIONERS Look in the Yellow Pages Directory under Medical Practitioners for a doctor near
you, or you can make an appointment to see these doctors closest to the College.
(DOCTORS)

Western Hospital (Private)
HOSPITALS – ADELAIDE
168 Cudmore Terrace, Henley Beach Tel: [phone]

Tel: [phone]
The Queen Elizabeth Hospital (Public)
28 Woodville Road, Woodville South

Royal Adelaide Hospital (Public) Tel: [phone]
North Terrace, Adelaide

Calvary North Adelaide Hospital (Private)
89 Strangways Terrace, North Adelaide Tel: [phone]

Women’s and Children’s Hospital (Public)

72, King William Road, Adelaide Tel: [phone]

Tel: [phone]
3 SECTION 2 ABOUT THE COLLEGE
2.1 About the college
2.2. Adelaide
2.3 General Administration
2.4 Courses on Offer