Auditing in the food industry Related titles from Woodhead’s food science, technology and nutrition list: Making the mostof HACCP: Learningfromothers’ experience (ISBN:1 855735040) Written bythose whohave actually implemented HACCPsystems,thisauthoritative collection reviews the opportunities andpitfalls in setting upand running HACCP systems in practice. Anessential guide bothforthose implementing HACCPsystems and those whowantto knowhowto improve the systemsthey have in place. Food processmodelling (ISBN:1 855735652) Amajor trend in the food industry hasbeen the useof modelling techniques to measure, predict andcontrol foodprocesses in the search for improved safety and quality. Food processmodelling provides an authoritative review bothof key modelling principles and itspractical application in such areas as microbiological safety, rawmaterial production, processing, storage and distribution. InstrumentationandsensorsforthefoodindustrySecondedition (ISBN:1855735601) The first edition of this bookestablished itself asa standard review ofinstrumentation for the assessment offood safety and quality. The secondedition consolidates this reputation, taking in newareas suchas biosensors. Details ofthese booksand acomplete list of Woodhead’s food science, technology and nutrition titles can beobtained by: • visiting our website at www.woodhead-publishing.com • contacting Customer services (email: [email protected]; fax: +44(0)1223893694; tel.: +44(0)1223891358ext. 30;address: Woodhead Publishing Limited, Abington Hall, Abington, Cambridge CB1 6AH,England) If youwouldlike to receive information onforthcoming titles in this area, please send your addressdetails to: Francis Dodds(address,tel. and fax as above; e-mail: [email protected]). Please confirm which subject areas youare interested in. Auditing in the food industry From safety and quality to environmental and other audits Edited by Mike Dillon and Chris Griffith Published byWoodhead Publishing Limited Abington Hall, Abington Cambridge CB1 6AH England www.woodhead-publishing.com Published in Northand SouthAmerica byCRCPressLLC 2000Corporate Blvd, NW Boca Raton FL33431 USA First published 2001,Woodhead Publishing Limited and CRCPressLLC (cid:1) 2001, Woodhead Publishing Limited The authors have asserted their moral rights. This bookcontains information obtained from authentic andhighly regarded sources. Reprinted material isquoted with permission, and sourcesare indicated. Reasonable efforts have been made to publish reliable data and information, but the authors and the publisherscannot assume responsibility forthe validity ofall materials. Neither the authors nor the publishers, noranyone else associated withthis publication, shall be liable for anyloss,damage orliability directly or indirectly caused or alleged to be caused bythisbook. Neither this booknorany part may bereproduced or transmitted in anyform or by any means, electronic ormechanical, including photocopying, microfilming and recording, orbyany information storage or retrieval system, without permission in writing from the publishers. The consent of Woodhead Publishing Limited andCRCPressLLC does notextend to copying forgeneral distribution, for promotion, for creating new works,or for resale. Specific permissionmust be obtained in writing from Woodhead Publishing Limited or CRCPressLLC forsuchcopying. Trademark notice: Product or corporate names may betrademarks or registered trademarks, andare used onlyfor identification andexplanation, without intent to infringe. British Library Cataloguing in Publication Data Acatalogue record forthis bookisavailable from the British Library. Library of CongressCataloging-in-Publication Data Acatalog record forthis bookisavailable fromthe Library of Congress. Woodhead Publishing Limited ISBN1 855734508 CRCPressISBN0-8493-1214-0 CRCPressorder number: WP1214 Cover design byThe ColourStudio Project managed byMacfarlane Production Services, Markyate, Hertfordshire (email: [email protected]) Typeset byMHLTypesetting Limited, Coventry, Warwickshire Printed byTJInternational, Padstow,Cornwall, England Contents List of contributors ..................................................... ix 1 Introduction ...................................................... 1 M. Dillon, Mike Dillon Associates Limited, Grimsby Part I The auditing process ........................................... 3 2 Food standards and auditing .................................... 5 M. Dillon, Mike Dillon Associates Limited, Grimsby 2.1 Introduction: why have standards become so important? ..... 5 2.2 What are standards? ......................................... 6 2.3 Standards and specifications ................................. 8 2.4 Increasing importance of HACCP based Codex standards (GATT) ...................................................... 11 2.5 European Union standards ................................... 12 2.6 UK Food Safety Act ......................................... 13 2.7 The need for audit ........................................... 14 2.8 List of useful websites ....................................... 14 2.9 References ................................................... 15 Appendix: Example taken from GMP Manual ....................... 16 3 What auditors look for: a retailer’s perspective ................ 18 S. Dix, Tesco Stores plc, Welwyn Garden City 3.1 Introduction .................................................. 18 3.2 Routine auditing: new suppliers .............................. 19 3.3 Routine auditing: existing suppliers .......................... 23 vi Contents 3.4 Non-routine auditing ......................................... 23 3.5 Summary .................................................... 28 4 Regulatoryverificationofsafetyandqualitycontrolsystemsinthe food industry ...................................................... 29 V. McEachern, A. Bungay, S. Bray Ippolito and S. Lee-Spiegelberg, Canadian Food Inspection Agency, Nepean 4.1 Introduction: the role of safety and quality control systems in the food industry ................................. 29 4.2 The principles of an effective food safety and quality control system ....................................... 30 4.3 The role of government and industry in achieving food safety and quality ...................................... 38 4.4 Regulatory verification versus audit ......................... 39 4.5 Regulatory verification of industry food safety and quality control systems ...................................... 42 4.6 The Canadian approach ...................................... 47 Part II Safety and quality ............................................ 53 5 Assessing supplier HACCP systems: a retailer’s perspective .... 55 M. Kane, Food Control Limited, Cambridge (formerly Head of Product Safety, Sainsbury’s Supermarkets Limited 5.1 Introduction ................................................. 55 5.2 Retailers and the development of supplier HACCP systems . 55 5.3 Assessing supplier HACCP systems: routine audits .......... 57 5.4 Non-routine audits: the use of customer complaint data analysis ................................................. 59 5.5 Common weaknesses in HACCP systems ................... 60 5.6 The future development of HACCP ......................... 64 5.7 Conclusions .................................................. 68 6 TQM systems ...................................................... 70 D. J. Rose, Campden and Chorleywood Food Research Association, Chipping Campden 6.1 Introduction ................................................. 70 6.2 The scope of a quality system ............................... 74 6.3 Developing a quality system ................................. 76 6.4 Implementation .............................................. 83 6.5 Performance measuring and auditing ........................ 87 6.6 Benefits ...................................................... 89 6.7 Future trends ................................................ 90 6.8 References ................................................... 91 Contents vii 7 Auditing HACCP-based quality systems ......................... 92 N. Khandke, Unilever Research, Sharnbrook 7.1 Introduction .................................................. 92 7.2 HACCP and quality systems ................................. 94 7.3 Establishing benchmarks for auditing ........................ 96 7.4 What the auditor should look for ............................ 106 7.5 Future trends ................................................. 107 7.6 References ................................................... 109 8 Laboratories and analytical methods: quality control ........... 111 R. Wood, Food Standards Agency, London 8.1 Introduction .................................................. 111 8.2 Legislative requirements ..................................... 112 8.3 FSA surveillance requirements ............................... 115 8.4 Laboratory accreditation and quality control ................. 115 8.5 Proficiency testing ........................................... 122 8.6 Analytical methods .......................................... 127 8.7 Standardised methods of analysis for contaminants .......... 131 8.8 Conclusion and future trends ................................. 135 8.9 References ................................................... 137 Appendix: Information for potential contractors on the analytical quality assurance requirements for food chemical surveillance exercises ....................................................... 138 Part III Other types of audit ......................................... 145 9 Benchmarking ..................................................... 147 D. Adebanjo. Leatherhead Food Research Association 9.1 Introduction .................................................. 147 9.2 Basic principles of benchmarking ............................ 149 9.3 Understanding your organisation and its processes ........... 153 9.4 Identifying potential benchmarking partners ................. 157 9.5 Preparing for a benchmarking visit .......................... 159 9.6 Analysis and improvement ................................... 161 9.7 Review ....................................................... 164 9.8 Managing the behchmarking process ......................... 165 9.9 Sources of further information and advice ................... 169 9.10 Further reading .............................................. 172 10 Environmental audits and life cycle assessment .................. 174 B. Mattsson and P. Olsson, The Swedish Institute for Food and Biotechnology, Gothenburg 10.1 Introduction .................................................. 174 10.2 Environmental legislation .................................... 175 10.3 Environmental management systems (EMS) ................. 176 viii Contents 10.4 Auditing on EMS ............................................ 177 10.5 Other environmental assessment methods .................... 181 10.6 Introduction to LCA ......................................... 182 10.7 The food life cycle .......................................... 187 10.8 Case studies ................................................. 190 10.9 The benefits of LCA ........................................ 191 10.10 Future trends in LCA ........................................ 192 10.11 References ................................................... 193 11 Auditing organic food processors ................................. 195 J. R. Parslow and J. Troth, Soil Association Certification Limited, Bristol 11.1 Introduction ................................................. 195 11.2 Defining organic food processing ............................ 195 11.3 Certification and the auditing process ....................... 200 11.4 What auditors look for (on site at an inspection) ............ 203 11.5 Summary and future trends .................................. 209 11.6 References ................................................... 210 Index ................................................................... 211 Contributors Chapters 1 and 2 Chapter 4 Dr Mike Dillon Vance McEachern, Alfred Bungay, Mike Dillon Associates Ltd Shelley Bray Ippolito and Sue Lee- 32a Hainton Avenue Spiegelberg Grimsby DN32 9BB Canadian Food Inspection Agency England 59 Camelot Drive Nepean Tel/Fax: +44 (0)1472 348852 Ontario K1A 0Y9 E-mail: [email protected] Canada Tel: (1) 613 225 2342 Fax: (1) 613 228 6654 Chapter 3 E-mail: [email protected]; [email protected]; Ms Sue Dix [email protected] Tesco Stores plc PO Box 400 Cirrus Building Shire Park Chapter 5 Welwyn Garden City AL7 1AB England Mr Malcolm Kane The Copse Tel: +44 (0)1707 634932 30 Brewery Road Pampisford Cambridge CB2 4EN England Fax: +44 (0)1223 830918